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Outdoor
The best restaurants in Telford and Wrekin West Midlands
534 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
108 Opinions in 1 websites
Absolutely disgraceful service from EMILY who told me and my baby to go elsewhere when I asked how long my order would take after sitting at the Drivethrough for over 20 minutes with no explanation. When I suggested I would make a complaint she happily told me it would only go through to her anyway. I am customer facing in my job and if I spoke to my clients like that I would no longer be employed. Maybe this restaurant should be more selective when hiring a representative of the business. Instead of rude, childish, bad mannered children with no social skills whatsoever. I won’t be leaving it there. Where has the customer service gone in this country??? A simple apology and explanation was literally all I needed and I would have been happy to wait a little longer.
42 Opinions in 1 websites
Second time on the bounch I have gone through the drive through, to collect an order for home and found it incompleat missing a Royal burger once I had arrived home. Meaning I had to return to the site and complain to get what I had ordered.
33 Opinions in 1 websites
Ordered for collection. Accidentally took the pizza sauce off the pizza when customising - didn’t realise until while I was on the way I received a call from the store to check the order was correct. Great customer service and order ready to collect as soon as I arrived. Thank you
8 Opinions in 1 websites
Probably the worst Chinese we’ve had for a while. Delivery was late. Chips were cold. Chicken balls were rubbery. Duck and Chicken fried rice had very little BBQ sauce so was very dry. Avoid.
6 Opinions in 1 websites
If you want a take away with some added shouting and some abuse then please order from here I’m actually really concerned and will be reporting this place to all authorities for other customers safety Was a really nice take away but when they can’t take criticism or accept any wrong doing when they mess an order up then they shouldn’t be in the business been inside the shop previously and they got a few orders wrong and had to remake the lot it wasn’t even a little wrong either. They put the bag of food to the side and the main owner is so abrupt very unapproachable person it is very concerning for all customers. As customers you expect your money to be spent on food you want and request and cooked to standards that is edible too. Unfortunately this restaurant doesn’t think so and just shout at you and get aggressive. Unfortunately when running two different businesses side to side gets abit to much and can’t keep up with the standards when opening prior to getting popular, if you can’t take abit of criticism and complaints and refuse to make it right resulting into refusing custom to those people then you won’t have a business for long as word of mouth and reviews sticks so good luck to you all. I will be writing more about the aggression and abuse I have received this evening and the money you’ve taken for a week the shouting down the phone I can assure you now I ain’t the only person that is passing this information around and have graced me with the reactions you have served me tonight. Good luck for the future is all I can say
1 Opinions in 1 websites
We used to eat here with friend when it was the (Mauchak) and noticing it had changed names to the (Cardamom Kitchen) thought i would give them a try and ordered a takeaway, i confess to being a born optimist and really did hope that t would get something that would be really good, i ordered two curries (Chicken tikka Jalfrezi) and another meal from the chef's recommendations, without going into a diatribe of what was wrong with them both, all i will say is that they were both without a doubt the worst presentations of amateurish Indian cooking that i have ever had the misfortune to buy and taste, needless to say it is and will be the last time they have any further food orders from me.
44 Opinions in 2 websites
Didn’t turn up!!!!! Called restaurant no answer! When I went on the actual restaurants website it said closed!!! Fuming! Finally got refund off just eat and all I got for waiting over2 and half hours was £5 compensation! Absolutely terrible service! Don’t order from this restaurant!
29 Opinions in 1 websites
Collection- didn't acknowledge me for 10 minutes despite there being several people in the kitchen. Turns out my order was ready so didn't need to wait! Then forgot one pizza. Got to my car and realised the sauce was not as ordered. Then the lady server told me I had ordered the wrong one...nope, clearly right on my order. Frankly disgusting. And not very hot either. Wouldn't recommend to my worst enemy. Rude, unhelpful and incompetent.
11 Opinions in 1 websites
Not familiar with the layout missed the very small box on the sude with drive through. There were no other cars restaurant not busy. When arriving at the first window the server would not take my order had to drive round!! Poor customer service would have drove off but had hungry kids
5 Opinions in 1 websites
We were heading west on the M54. It was not clear to me which way to go at the roundabout until we were almost at the top of the slip road. The entrance to the car park was worse - the best way to the spaces being signposted "Exit". Indoors was OK, if crowded and mean with their microwave.
4 Opinions in 1 websites
Spent £24 on a pizza, two small sides and a drink. After the initial shock we bit the bullet and ordered, collecting in “10-15”mins, I entered the branch at 15 mins, it said on their screen the food was ready and could see it on a table behind the counter, I must have counted 5-6 staff members in the kitchen chatting and laughing, all could see me as the entrance is by the kitchen with a huge glass window, took ages to be handed the food as I was only served when I became visibly frustrated with them. Got home which is only a minute away, food was cold, pizza and garlic slices hadn’t even been sliced properly so had to rip the food apart, cheese wasn’t evenly spread, chicken strips were cold. I don’t understand how Domino’s justify their insane sky high prices for such poor quality service and food. Could have had a huge variety of food from the local Chinese at the same price, this restaurant are disorganised, rude and don’t care how your food comes out to you, avoid!
1 Opinions in 1 websites
With 8 Subways in Telford, choose any one besides this one. If you like to hear all about the server's weekend with no care and attention to your food whatsoever, with portions tighter than Tom Daley's trunks, then this is the Subway for you. However, if you want your (best part of) £10 meal deal to have the enjoyment level of a £10 meal deal, then pick another branch.