Based on 44 opinions finded in 2 websites
Based on 44 opinions finded in 2 websites
Nº 489 in 534 in Telford and Wrekin
Opinions
Didn’t turn up!!!!! Called restaurant no answer! When I went on the actual restaurants website it said closed!!! Fuming! Finally got refund off just eat and all I got for waiting over2 and half hours was £5 compensation! Absolutely terrible service! Don’t order from this restaurant!
Zoe Carver . 2022-01-21
MORE AT Google
Awful food tasted off, it was late and cold. DO NOT ORDER FROM THIS HOVEL!
Mark Poole . 2021-10-22
MORE AT Google
Extremely poor quality food, called them about it and was assured a call back. Did not call number then blocked my number.
Fish Tank . 2021-10-04
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Not the best takeaway I have had. Singapore chowmein was bland , salt and chilli chicken was very chewy. Curry sauce was ok. Didn’t have to wait long to pick it up ,the food was hot and there was plenty of it .
Phil Russon . 2021-09-22
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The food was not to my usual satisfaction. I ordered special fried rice (image attached) I was confused as to why it was white rice with large pieces of egg, chicken and pork on top with sauce - it seemed as though it was not thoroughly cooked so I could not eat it. Maybe this is the standard in the Midlands as I am from London so put it down to 'cultural' differences but even the taste itself was quite sickening. The delivery was ok - I did not have to wait too long but I would rather have drank water and gone to bed instead of enduring this "food". PLEASE if you are thinking of ordering - DONT. The other chinese restaurants do not do delivery but save yourself money and just order pizza.. cant go wrong with bread and toppings lol. & GOOD LUCK if you do decide to order.
Shx Love . 2021-07-10
MORE AT Google
Absolutely disgusting food. It tasted as though it had been reheated from the night before. The chicken was so bad my cat turned her nose up at it. I was throwing up most of the night and still feel ill now. Do not order from here.
Lilian K . 2021-06-29
MORE AT Google
Regular customer. Amazing food! Generous portions. Arrived 30mins early the past 2 times. Superb!
•Fluffy_wolfie• ! . 2021-05-23
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Worst take away ever. There food is stale and over priced. There also very dishonest. Kept me waiting nearly two hours every time you would ring they would say “it was out for delivery” . When it clearly wasn’t.
Kodie Louise . 2021-04-30
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Absolutely awful. Waited almost 2 hours for delivery and the food was the worst we've ever had. The duck and ribs were both just pure fat and there was no meat on the chicken wings. Nothing even tasted right. Awful. Never used before and never will again. 0 stars :(
Stephen Weston . 2021-03-28
MORE AT Google
Wouldn't let me put zero stars. Delivery was over half an hour late. Driver and I checked the order, missing the rice, kind of important from a Chinese really. They've taken the phone off the hook, the driver hasn't returned with the rice so now I'm sat here fuming and starving on my wife's birthday. Thanks a lot for ruining what was the closest thing to excitement in the last 12 months! 2.1 stars is obviously faked reviews!
Gizmo TeknoDekkeR . 2021-03-22
MORE AT Google
Ordered food.. awful quality..called them direct told call us back..no call so tried to call back on same direct number...when tried to return a call my number was blocked! Can't get refund..avoid..rip off place!!wish I could give a negative rating
Lynn Belton . 2021-02-10
MORE AT Google
i wish i could give this place a 0 star rating! Absolutely shocking! i thought i would give this restaurant another try but i wish i didn't. the food was over 30 minutes late and when i tried to contact the restaurant 12 times they hung up on me after 2 seconds of answering my calls. i then tried contacting JUSTEAT as thats where i ordered my food from to be told it had already been delivered i looked outside to find out it hadn't i then told the so called person from JUSTEAT that it hadn't been delivered they then told me i would have to wait 48 hours for this to be checked and resolved by their investigating team. worst food and service ever...the food was cold and the chips weren't cooked properly. if i could save just one person from this place then i think my job is done. they need to be SHUT DOWN PERMANENTLY! even after all these bad reviews they have been given they dont seem to care and still serve food that is abysmal! i feel bad for all those people who thought that this food/restaurant is actually good!
Emma Louise . 2021-01-28
MORE AT Google
FOOD TASTED HORRIBLE IT WAS COLD AND TWO HOURS LATE NEVER ORER FROM THEM AGAIN
Michelle gould . 2020-11-29
MORE AT Google
0 stars! 🌟 Disgraceful. The curry was nasty and gelatinous, bland and like old dish water. Chips were dry and soggy... how does that even happen? Nasty food, won't have this again.
The Universe . 2020-11-10
MORE AT Google
Not great...chips are budget quality and always dry and end up in bin...mushroom fried rice was literally boiled mushroom halves in a boiled tasteless rice...chicken foo yung was like an amateurs scrambled egg...chicken is never cut small enough in the curries or rice dishes...overpriced food not cooked with passion imo...
lynette owen . 2020-09-12
MORE AT Google
Food was absolutely disgusting! Worst I've ever tasted, the shredded beef couldnt even tell you what it actually was certainly not beef anyway! Had a couple of mouthfuls and that made me ill, would never ever order from here again.
aimeej141 . 2020-08-24
MORE AT TripAdvisor
Shocking service ordered on just eat and the order said it was delayed for over 2hours never turned up couldn't get through to the restaurant they nevered picked up the phone
RSk . 2020-05-16
MORE AT Google
Delivery driver and his service lovely. Very considerate. Food... Black bean sauce wasn't black bean sauce but was tasty. Crispy chilli beef wasnt crispy and had a weird lime based fruity style Bbq sauce which wasn't good. Chow me in was bland. Pork plentiful but sorry did not enjoy. and won't
Sarah Baker . 2020-04-11
MORE AT Google
Ordered food, after waiting ages theyrenmissing half the order and couldnt call because the phone was constantly engaged
jade burgess . 2020-04-10
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Ordered thru Just Eat last month took 1hr 50 mins to arrive with food missing, called them on the night and they said on next order to write in notes food owed and would adjust price, did that this eve and order declined!! Called them and said they are too busy to deliver...... feeling ripped and fobbed off
Marie Baugh . 2020-01-01
MORE AT Google
Had omelette was horrible told me it don't come with chips if there was no star rating ide give it
Paul Reynolds . 2019-12-29
MORE AT Google
Food was lovely delivery was 30 mins earlier than expected, free bottle of tango and prawn crackers, only little down side is the chips were over down and the end bits of the chips
Matthew Weaver . 2019-11-22
MORE AT Google
Just rude got told to shut up when phone and ask where the food was as was due at 6.20 at 7 still nothing so phone and for told they been rounds 5 times and no one come to the door and then got told that they phone and email us with that NEVER happened they just a joke if that's how they wanna treat people then crack on as wont be getting anything from there EVER AGAIN! Just so rude I WOULD ADVISE NOT TO GET ANYTHING FROM HERE time before we got food from here some of it was a bit cold and got told time next time we Order we get a small discount witch I felt was fair. But this is how we got treated.. wish there was an opportunity to choose less stars then 1 !!!!!!!!!
Russell Crowhurst . 2019-08-13
MORE AT Google
Honestly wish I could give no stars. The food arrived 20 mins late, was cold. My delivery driver smelt disgusting. He walked up to my front door and I could smell him from 3 feet away. I threw up the food within 10 mins of eating it. 10/10 would not recommend. The chicken was VILE. The chips were undercooked and rock hard. The curry sauce was like jelly. Overall I’m very disappointed. I was looking forward to this treat but subsequently have been left hungry, ill and £24 less.
Ashleigh Court . 2019-08-06
MORE AT Google
My first time trying golden spoon and will certainly be my last. I ordered a value box online when the food arrived 1 hour 30 minutes later it was cold
James Lanchester-Raymer . 2019-07-08
MORE AT Google
Honestly the worst services I have ever received, will definitely not be ordering from here again
Nic . 2019-02-16
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Ordered through Just Eat about a month ago. Delivery driver was friendly, wasn't the speediest service and the food wasn't amazing but it wasn't awful. Ok place.
John Smith . 2019-02-11
MORE AT Google
Absolutely disgraceful refused to deliver or refund money and was shouted at and he left the phone on the side so as not to sort my problem absolutely no customer service whatsoever disgraceful
Stacey Skeet . 2018-11-21
MORE AT Google
Great food friendly staff and good on price
mickie marsh . 2018-09-14
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Just ordered 35 worth of food and with in 30mins me and my girlfriend were both throwing up!! Shocked because it did look good...... Too big of a coincidence we were both sick off the food
Claire Cowperthwaite . 2018-07-26
MORE AT Google
Golden spoon need to close down forever No star at all I rate it 0 star not 1 star Disgusting box meal, mix up like poo Disgusting and foul The chef can’t cook and think he can But he is rubbish chef. No class at all Disgusting food I advise customer never go there. NEVER!!
Mia Kelly . 2018-06-06
MORE AT Google
1st time and the last time absolutely disgusting and I’m genuinely not a fussy eater but what I ate was nothing short of a disgrace I went for the Singapore chowmaine bland as anything no shrimp or pork just chicken where were the bean sprouts!! The sweet and sour sauce was like jelly the beef with mushrooms were salty and tasted like cleaning solution!! Never again will I use golden spoon. £25.80 down the drain shocking takeaway anyone that rates this dirty place want there heads looking at
Paul Edwards . 2018-04-27
MORE AT Google
Ad a curry and it was nice best place to go if you want food ignor what other ppl have said about this place the food is cooked to profesion 5* all the way
Darrell Brown . 2017-10-24
MORE AT Google
Ordered on the 23/09/17. The crispy duck wasn’t even crispy just fatty and diced, sweet and sour sauce didn’t taste right compared to other Chinese’s in the area. The best part was the chips.
Kevin Ball . 2017-09-24
MORE AT Google
Had king prawns and they were hard and chewy more like standered prawns not king and they tasted like they had been cooked from frozen quick it was not pleasent to tasted at all and all the vedge was water chestnuts not mixed sauce was bland worst chinise of prawns in Mixed vedge ive ever had first time buying will not be going again.
Retro Dolly . 2016-09-17
MORE AT Google
The best Singapore chow mein you will ever eat, also the best sweet and sour chicken balls on the planet!!!
Kevin Brown . 2016-02-11
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If I could give them no stars I would be happier! Granted it was a Saturday night I ordered but it said expect delivery 45 mins after placed. They rang to confirm my address so I knew they had received and confirmed my request to not ring the doorbell due to a sleeping baby! Some 90+ minutes later after countless failed calls to their number due to it being engaged and then classed as closed according to their website they arrived, rang the doorbell, woke my daughter and then sat outside my house revving their engine! The food left much to be desired also with it swimming in grease, the lettuce was wilted and all had an overwhelming perfume taste. Needless to say I will never order from then again!
Helen Wheeler . 2015-12-03
MORE AT Google
Please don't bother, placed an order at 7.50pm was told it would be an hour, thought this was a long time but still ordered, at 9.00pm still waiting so I rang only to be told they could not find my order, even though she confirmed my address without me telling her, girl went away for a considerable time but still could not find any record of my order, a man was shouting in the background "its done" really don't know how long food had been ready for at this point. I was then told order would be delivered within 15 mins even though I only live 2 mins away. Surprise Surprise 15 mins later still no delivery, as i did not want a stone cold meal I rang and cancelled order. Plenty of others to use will not be using Golden Spoon again .
Paul Cartwright . 2015-10-10
MORE AT Google
The food is spot on best iv had in a long time an the weekend driver is well mannered as well. we will be eating from there again thanks. Paul from Telford
Golden Spoon Chinese Takeaway . 2015-03-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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29 Opinions
Collection- didn't acknowledge me for 10 minutes despite there being several people in the kitchen. Turns out my order was ready so didn't need to wait! Then forgot one pizza. Got to my car and realised the sauce was not as ordered. Then the lady server told me I had ordered the wrong one...nope, clearly right on my order. Frankly disgusting. And not very hot either. Wouldn't recommend to my worst enemy. Rude, unhelpful and incompetent.
108 Opinions
Absolutely disgraceful service from EMILY who told me and my baby to go elsewhere when I asked how long my order would take after sitting at the Drivethrough for over 20 minutes with no explanation. When I suggested I would make a complaint she happily told me it would only go through to her anyway. I am customer facing in my job and if I spoke to my clients like that I would no longer be employed. Maybe this restaurant should be more selective when hiring a representative of the business. Instead of rude, childish, bad mannered children with no social skills whatsoever. I won’t be leaving it there. Where has the customer service gone in this country??? A simple apology and explanation was literally all I needed and I would have been happy to wait a little longer.
1083 Opinions
Making me wait in the drive through for over 30min massive ques