Domino's Pizza in Telford and Wrekin

Spent £24 on a pizza, two small sides and a drink. After the initial shock we bit the bullet and ordered, collecting in “10-15”mins, I entered the branch at 15 mins, it said on their screen the food was ready and could see it on a table behind the counter, I must have counted 5-6 staff members in the kitchen chatting and laughing, all could see me as the entrance is by the kitchen with a huge glass window, took ages to be handed the food as I was only served when I became visibly frustrated with them. Got home which is only a minute away, food was cold, pizza and garlic slices hadn’t even been sliced properly so had to rip the food apart, cheese wasn’t evenly spread, chicken strips were cold. I don’t understand how Domino’s justify their insane sky high prices for such poor quality service and food. Could have had a huge variety of food from the local Chinese at the same price, this restaurant are disorganised, rude and don’t care how your food comes out to you, avoid!

Order messed up online and wouldn’t reconcile after contacting straight away on the phone, they spoke disgusting and no help at all!!! Had to cancel order as it was only half complete!!

I love Domino's and enjoy them every weekend at my friends house using the Ketley branch. Unfortunately, when ordering for my house I have to use the Wellington Branch. The first time, it was cold. The 2nd time they had barely put any cheese on at all, 3 pieces had no cheese. I complained to HQ and received no response. I waited a few months then thought 3rd time lucky. The app says my order was delivered 10 minutes ago which is weird as no pizza. I rang and was told it was on its way. I queried why it says delivered and was advised HQ are at fault as it shouldn't say that but it would be here in 5 minutes. 15 minutes later. Still no pizza. This branch are inefficient and disorganised. The pizza is nowhere near as good as other branches. I shall not be ordering from here again and will use Papa John's instead.

This is a straightforward pizza takeaway. Its next door to the football ground so ideal for a post match snack. However make sure you use a voucher code as otherwise they are a rip off.