Based on 42 opinions finded in 1 websites
Based on 42 opinions finded in 1 websites
Nº 483 in 534 in Telford and Wrekin
Opinions
Second time on the bounch I have gone through the drive through, to collect an order for home and found it incompleat missing a Royal burger once I had arrived home. Meaning I had to return to the site and complain to get what I had ordered.
Cliff P . 2024-07-11
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We had the food delivered through just eat. When the food arrived it was cold, we had to put it in the microwave to be able to eat. If you are thinking of buying food from a burger king in my opinion it would be best to purchase it from another store and keep away from this one.
Cam . 2024-03-05
MORE AT TripAdvisor
On way back from a breakaway in wales going home to Solihull we wanted a Burger King off m54 motorway so our maps found this one 👍🏼Great self service to use your bk points to redeem ..Brilliant service , nice friendly staff..lovely food . Extremely clean restaurant..
Kate J . 2024-02-27
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There’s a new guy in there, I think he’s management as he was wearing a black shirt and not a Burger King logo, the service in there is usually hit and miss, but my kids like it so we go back. The new guy stood out to me, very polite, navigated me through my order efficiently and was just genuinely helpful, he offered to carry the tray over to the table while I poured my drinks and also gave the kids some paper hats, he was probably the only person with a smile on his face when he served us. He even thanked us on the way out.
Anthony T . 2024-02-21
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Sloppy food. Horrible waste of time. We waited 20 minutes for a time waster. Can I have some burger with my lettuce please? Fast food? Wow. More like slow food. I do not recommend to ANYONE, not even if your starving. I do not wish this on my worst enemy, let alone a FRIEND!!! How dare you waste my time! I would put 0 stars if I could. ( but that is not optional) DO NOT GO THERE!!!
Peta V . 2023-11-28
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108 Opinions
Absolutely disgraceful service from EMILY who told me and my baby to go elsewhere when I asked how long my order would take after sitting at the Drivethrough for over 20 minutes with no explanation. When I suggested I would make a complaint she happily told me it would only go through to her anyway. I am customer facing in my job and if I spoke to my clients like that I would no longer be employed. Maybe this restaurant should be more selective when hiring a representative of the business. Instead of rude, childish, bad mannered children with no social skills whatsoever. I won’t be leaving it there. Where has the customer service gone in this country??? A simple apology and explanation was literally all I needed and I would have been happy to wait a little longer.
1077 Opinions
Went there few time alwaye get good service,nice and fresh food definitely going back again