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The best restaurants in Mendip South West
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822 Opinions in 1 websites
Avoid this over priced chippy with the rudest staff iv ever known!! Food is standard, nothing special. They will try rip you off and when you complain they will laugh in your face. Tried to make me buy 2 meals when I only asked for one all because I wanted a extra sausage. Over 30 pounds for chips cheese and gravy with 2 battered sausage and 3 drinks!! Was told she explained that It would be this way but only pointed out the small print on the menu when I was leaving. All the while laughing in my face. This was the manager apparently! Trading standards have been called.. never once I have walked out and refused to pay but there was no way I was being treated like that. She even said she knew I'd be "like this" but never took the time to come explain that you can't just buy another sausage with your dinner without paying for another full meal. Absolutely bizarre. Never heard of any business charging people that way. Safe to say i will not be going back for standard food that they want you to remortgage your house for. Rude nasty manager with no customer skills at all!!!
648 Opinions in 1 websites
Narrowly missing the 1 star, terrible room, "deluxe four post bedroom" £139 staff good but VERY understaffed protracting the check in, we had to leave and come back! Management obviously don't care a few hundred pounds could sort the room! we stayed 26/10/24 for a family "do" and meal at the hotel. Staff tried very hard, even receptionist only been there a couple weeks excellent but overall would try the Penguin next time. Amazing location - with a carpark, but the basics at any hotel is to make the rooms excellent. this Hotel just relies on the location. just not good enough, sorry to say.
556 Opinions in 1 websites
Went to The Bell a few days ago to celebrate a friend’s early 60th Birthday. The staff were fantastic, they put up a banner & added some balloons to the 1 we brought ourselves. The food was delicious, the atmosphere friendly & cozy, the staff very helpful & professional. Would definitely recommend
296 Opinions in 2 websites
The roast dinners are beautiful, the best roast beef I have ever tasted with perfectly season veg, crispy roast potatoes, homemade stuffing and crispy Yorkshire pudding! The brasserie has quickly become my favourite roast dinner spot in Shepton.
175 Opinions in 2 websites
What an all-round lovely place. Food was delicious and clearly homemade, or just best quality ingredients; coffee great and plenty of it, plus loose leaf tea in a massive pot. The bonus is that all the staff are so helpful, polite and friendly. What a fantastic place and long may they serve!