ASK Italian in Mendip

This is my second visit to Wells and we came back to this specific restaurant to have our lunch. We had such a lovely time and food in this restaurant 2 years ago that we insisted coming back here this time. Despite you could find Ask Italian in many cities in uk, this branch somehow makes the best frilly pasta in all the branches I tried. The atmosphere is as usual lovely and every single pastas we had in our group of 8 was delicious. The staffs was lovely and welcoming except at the end, we were not impressed to have asked by one of the waiter (red hair) to pass the plates to him from one end to the other end. It wasn’t there was limited room for him gain access. The empty plate was with iron dish and it was quite heavy. I wasn’t impressed with that service and I tend to help to pass the plates to waiters but never been specifically requested by any waitering staffs in any restaurant before unless it was too difficult for them to gain access. Despite this experience, we were very pleased with the food and overall experience. We will still come back for sure.

Absolutely loved it. Set in the old building at the end of the Wells Market place, they have used the large windows and airy feel to their advantage. The staff were friendly and efficient and the food was great.

Peter was very helpful and attentive! Had a great time.

Fantastic location, friendly staff, highly recommend. Thank you Peter!!

We had a great time & Peter looked after us brilliantly

The managers here are amazing at their job, fantastic service every time I visit here in wells, would deffo recommend anyone to try the food, it’s simply amazing!

Everyone I come here with my kids, this restaurant does not disappoint, child friendly, great staff, amazing food and wonderful memories always here, thank you everyone at ask wells!

The most perfect experience. I’m Italian Irish so for me this was absolutely lovely. The lady who served me named Adina was nothing but polite and caring. And the gentleman with red hair chose me the perfect wine to go with my meal. I highly recommend this place. All round lovely! Cannot stress enough!

Very nice ambience right on the market square in Wells, super good food, very well maintained and very nice service

Absolutely delicious every time i eat there, Best italian Restaurant in Wells, definitely will come back many times

Excellent food and service in a fantastic setting

Not overly impressed with the food.

Had a lovely meal for our friends 18th birthday. The good was really nice and the service from Peter was great. Would recommend and return.

Great food, Peter was very friendly and helpful

Amazing service and ask and out server Peter was and amazing and extremely helpful

Outstanding service i must say the food was perfect i also noticed the waiter Alex did a brilliant job at what he does he is fast and was there to take plates straight away he deserves a pat on the back will come visit again and dine in

alex gave me extraordinary service with great enthusiasm and attitude and work ethic can’t fault a thing about this restaurant and really well done to alex for helping with my kids needs and allergy’s was very very satisfied with his service

A regular family visit for a family of three. Potatoes were very under cooked (raw) in the middle , and the sea bass was bland and watery. When asked if everything is ok , I said “well as your asking, the potatoes are hard and raw inside “ “o” the water said ! On check out I was asked the same question . I gave him the same reply! “O I’m sorry!” , bit late for an apology, even if it was lame . Then handed the card machine and asked if I would like to tip ? Definitely not ! Always enjoyed going there with my family. Will be enjoying other venues in Wells in future. Farewell Ask , never again.

Had a wonderful time there. The atmosphere was warm and welcoming, and the server Alex was really friendly, attentive and made us feel welcomed and looked after from the moment we walked in. He recommended us the slow-cooked beef pappardelle and the calzone which tasted fresh and delicious. Everything came out nicely and well presented. Our server, Alex made sure we were happy with our food and asked if there were any concerns. Would definitely return again!!

John was a very accommodating waiter portion was large and delicious will be back soon :)

Excellent service from Peter. We were a big group and Peter was really helpful and patient.

Great food and great service from Peter

The food was delicious. Peter provided us with great service. We will be back

Nice location and excellent service despite only the owner being there. Everything great

Beautiful setting. Amazing service and the food was to die for ⭐️⭐️⭐️⭐️⭐️ 😊

Booked a table for two to meet my son for a meal. I arrived first and they seated me one side of the resturant. When my son arrived a few minutes later and gave my name and referred to the table for two they directed him to another part of the resturant out of sight of where I was sitting. It took over half an hour before they corrected it. Which was a shame since we were going on to a concert, so I only got to eat he starter

As authentic Italian as it gets. Good friendly service, food is well presented and tasty.

Excellent food and cocktails, extensive menu, brilliant staff, fab atmosphere, nicely decorated! Chef is doing really good job ! We got a table with really nice view and had a great family get together. This is the place to go!

Ask Italian is the perfect choice for lovers of Italian cuisine. The restaurant offers a wide selection of classic dishes such as pizza, pasta and salads, prepared with fresh ingredients. The atmosphere is cozy and casual, and the service is friendly and helpful. The prices are affordable and the portions are filling. I highly recommend it!

Tasty food and lovely staff 💕🥰💕

Amazing place to dine with friends and family. Peter out waiter was very accomadating and friendly. Thank you 😊

My son has a severe allergy and the chefs went above and beyond to make him feel included - even giving his pizza Bear ears, which he loved! Lovely restaurant, fab location, awesome staff - thank you

Slightly burnt and hard lasagne. Used to be OK but this time it felt old and reheated. Not a good experience

Excellent service, especially chef Michal was fabulous. He has amazing knowledge about food and gave us great recommendations. Many thanks!

Amaizing food Great staff Very clean and comfortable

Had a great family lunch with our two kids. Food was excellent, like to be greeted with a touch of lemonade and the make your own ice cream sundae at the end was the highlight for my little ones. The adult pizzas were amazing too. Nice to have unlimited garlic mayo to dip as well. And the service we had from Matthew excellent, served us with a smile and most importantly was speedy and patient with our order. We’ll be back :)

Such a mid over priced restaurant would not bother coming back again all the food did not taste that good at all the cheese fondue was lacking flavour. Pasta was also lacking flavour and over all a disappointing experience and to top it off it is RIDICULOUSLY OVERPRICED

Excellent service, food brought really quickly and was very very tasty and plentiful. Thank you for a lovely meal.

John was amazing for our table, very quick and helpful. Food was lovely, supportive of young ones despite accidents at the table

Ask Italian in wells was superb. Our waiter John was extremely helpful and quick. Would come again for sure.

Food below par today. Mine was dry, husband's tasteless and thin sauce. Toilets unmentionable

Jade served us and was excellent. Very friendly and attentive. Food was excellent too with good Gluten Free options and good portion sizes.

My server Peter was attentive to our table, funny and efficient, could not asked for better

Absolutely amazing restaurant loved the food and the service was the absolute best and our server Jade was definitely the best there and my dad was really happy with his meal as you can see in the photo 😂. Anyway thanks jade again

Jade was brilliant ! She wined and dinned us. See you, and your winning smile, again soon

the service was great alex took my order he was very polite 10/10 food and service

That was absolutely delicious food and 100% recommend to everyone. The passion and comfortable atmosphere.

Been here loads of times and will always come back. Me and my partner always love coming back be cause of the food,the location and most of all the staff. The staff are always incredibly friendly and always happy to help. Thanks everyone we will be back soon .

food came quick john was very freindly and welcoming :)first bite was like heaven. definitely coming back

This is my go to restaurant in Wells. My daughter introduced me to it. We’ve been quite a few times now and I love it.

Came for dinner at 6 pm. Lovely atmosphere. Spotlessly clean. Super staff, friendly, helpful and polite. Excellent food Thank you

Had a lovely meal this lunchtime, the restaurant has a lovely vibe and nice views of the castle. Service was lovely, a tall young boy served us and was very attentive and even offered to take a photo of all of us. A table of 10 people and the food came nice and quickly and was lovely and the table was also cleared really quickly too. Honestly the only negative I could pick out was the toilets needed a new paint job. A very nice experience great food, great service and great atmosphere 👍👍

Friendly staff, good food we had a great times

A lovely position in Wells, the food was decent but took ages to come.

Really excellent service and food quality. A very busy lunch sitting but we never felt unattended nor did we have to wait too long!

Firstly, the pizzas are out of this world. Sadly the vegan options are getting more limited- sometimes the only option is a bizarre one, with white base or fake meat for example, although thankfully, the current vegan option is perfect. Tomato base, roast vegetable, and green pesto. You can modify other pizzas, but I prefer to see a couple options on the menu. This isn’t the fault of the Well’s branch, this is across the board. One other thing is the drinks- they now sell 200ml cans. I don’t get it. I know they make a margin on drinks, but 200ml? That’s like 2 gulps. When I order a drink, I want to satisfy my thirst. If I’m driving, I won’t order the larger alcoholic drinks, so these small cans just don’t do it. And for the best part of four to five pounds, it’s a lot. Again, this is not the fault of Wells, and I’ve not factored this into my scoring- I’m just sharing my thoughts. Having said all that, again, the pizzas are incredible, and the Wells branch is in a great location, with hard working staff. Will visit again.

Great food with brilliant service from Peter. Very helpful and excellent availability for vegetarian options. Easy disabled access and convenient parking in South St (SCC car park)

Excellent food and great service

Peter was a fantastic host, couldn’t recommend enough Food was excellent and the desserts were fantastic!

Served by Alex great service and food

Thank you Alex for going the extra mile looking after us! Happy Christmas, the turner family

Update Christmas 2024: We didn't have a reservation and were walk ins. We were visiting with our 2.5 year old and it was really, really lovely. All the staff were very friendly. The place looked festive and cheerful and the service and food were exceptional. Will be coming again. Lovely pizza! Best we've had in a while.

Happy server, good atmosphere, good food.

lovely place, really nice food and great service.

Very good meal and service tonight

Amazing experience, busy restaurant and our server Alex couldn't do enough for us.

A good place to eat if you want to have Italian food. A good range for everyone, including veggie, vegan and even gluten free options.

A lovely Saturday afternoon spent with friends. Both the food and the service was excellent. Our waiter (Peter) was friendly, polite and attentive. Thank you.

Excellent service, Peter was fab and gave great recommendations. We didn’t feel at all rushed and food that wasn’t quite up to standard was dealt with quickly and efficiently. Many thanks!

Great service from Peter, lovely food. a lovely Christmas meal ☺️

Can we have more deserts that don't have salted caramel gelato, sauce, etc. As an option as I detest salted caramel and it limits the choice of deserts that otherwise look really nice

Pete, was extremely helpful, always had a smile 😊 great service as there was 18 of celebrating a Birthday 🎂

Our waiter Alex was very friendly and attentive! Great place to eat!

Great visit and really enjoyed our time here.

My pizza was delicious and the service was very nice. I will definitely come back here

Booked online last minute in the car after watching the carnival in Glastonbury on a Saturday night so I accept it was reasonably late to eat at 9.15 but felt rushed and so unwelcome we left rapidly after our meal , didn’t bother with desert. To start with as we had our starters taken off the table the main had arrived so already I realised we were in for a rushed service. Then halfway through two of us still eating the waiter ask if we would like dessert and if I would like a take away box, I politely explained I’m still eating. He then hovered around the table and came over a 2 nd and 3 rd time asking if we would like dessert and started clearing the plates on the table , this time my wife had to tell him that I was still eating , hovered again , ask if we wanted dessert and said the coffee machine was turned off , so no coffee. Then the music was turned down ( biggest hint that they want you gone ). After feeling unwelcome whilst he packed his bag to go home we ask for the bill , It was pointed out to me that there was no service charge on the bill , a tip is always given by myself if the service was good , this was far from a good service. We live locally to wells but will not be returning to Ask in the future . Came out of the restaurant after spending a significant amount of money feeling totally disappointed and annoyed, terrible customer service. Word of advice , please don’t take bookings if you don’t want the customers there a hour later , if you want to be closed up by 10 then don’t take a booking for a 3 course meal at 9.15 , close at 9.

Lovely food, Great atmosphere and staff lovely as always.

Great service, tasty food, the chef outdid himself!

Excellent in every way. John Matthews charming and efficient.

Often, when I go to Italian restaurants I am left quite disappointed. This occasion was quite the contrast, Was greeted and taken to our table relatively quickly. The area was clean, the servers were saying about but very friendly and interactive. We ended up speaking to someone called "Ryan" (I think, sorry if I got it wrong) who was just the most charming person ever and a great representative of your company. The food was beautifully cooked with just the right amount of sauce, and the quality of the pasta was delicious. I would highly recommend the food, the atmosphere and especially the high quality customer service. If I didn't live so far away, I'd be coming back more frequently. Thankyou Ryan and the rest of the team.

First time visiting an ASK Italian. Great experience, fabulous food, decent price, friendly & efficient servers.

Came for dinner this evening, starters were burnt and cold, mains were ok, the chicken on the pizza was cheap chicken strips, and the pizza was lacking toppings (very low budget) Not what we were expecting as previously we have had reasonably good meals in ASK restaurants. The deserts were lovely, lots of flavour and great portion sizes. The staff, were very welcoming, helpful with allergies etc. good atmosphere and very clean, such a shame that the food quality has gone massively down hill.

Top service everytime we go always polite nothing is too much trouble

Good service and lovely waitress. Pasta was cold sadly and brownie came with strawberry bubblegum icecream, which was horrific. Mushroom al forno was great. We have had lots of goood meals there and today it wasn’t anywhere near the usual standard.

the food was served quick and delicious and the server alex was very polite and professional when severing our table

this waiter called Alex served me and was very polite and kind he helped me clean up after i spilled my drink lovely guy

Had a really good time here tonight, and alex served our table with manners and care. He was very welcoming and gave great service and advice for food. Will be coming back 🐸

Alex was I very kind young man, very polite and made me feel welcome amazing at his job

Loving the new range of cocktails and food, service from Alex was outstanding as always.

Great food great place and great waiters especially the guy who served us named Alex

came in for dinner with my family and we were greeted quickly and shown to our table. We were served by a young man named alex lalov who was attentive and polite. the food was great and the view beautiful 10/10 experience will be returning

My waiter Alex was such a lovely man, excellent service, excellent food and a polite young man accompanying me on my night. 10/10 everything. Give that man a raise!!

alex served me very well and it made me feel special with how polite and professional he acted in the work space with me and customers

Great food and service. The 4 of us had mains and dessert. Will be back again 🖐️

Delicious food, excellent service. Highly recommend.

Great staff great service great food

Peter our waiter was so efficient! Thank you Peter. Food super delicious and wine superb. Nice buzzy atmosphere c

Fantastic meal in a beautiful building. The service from Peter was exceptional.

Great food , love the atmosphere and Alex was great 👍

Lovely restaurant, delicious food, all staff very friendly, keen to help, waitress Ola was so lovely and helped me choose best dessert I ever tried, I always have best experience when I am there, definitely will visit again!!