Based on 567 opinions finded in 2 websites
Based on 567 opinions finded in 2 websites
Opinions
Excellent food, staff, and service
Geoff Minhinett . 2024-10-19
MORE AT Google
So good we ordered 2 days in a row!
Rachel Jacklin . 2024-09-30
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Very few Chinese restaurants in this area and we were disappointed as my husband loves Chinese and it was a birthday celebration. Husband's duck was gristly and my Thai green curry was a watery soup. Fair enough if that was a Chinese version of a green Thai and the owner was kind but I was still disappointed 😞
Sue Curry . 2024-09-26
MORE AT Google
This is our go to Chinese restaurant in frome as we always order from here and the food has been excellent, however after ordering last night it left us dissapointed..the quality has gone downhill, the chicken was hard, chow mein tasted bland, salt and pepper box was horrendous and soggy. Upgrade your quality or you will continue losing loyal customers..
kate lsgaga . 2024-09-14
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10/10 - we didn’t know where to eat and eventually decided on the Dragon Pearl. The service was excellent and the food was SO delicious. So good that we went back the day after and had it again. It was very reasonably priced and the restaurant was. nice and quiet - made for a lovely place to sit and look out over the church whilst eating. I can not recommend this enough. If you’re in Frome GO TO THE DRAGON PEARL. It did not disappoint.
Joshua H . 2024-09-07
MORE AT TripAdvisor
We went to Frome for a holiday and went here by chance for dinner. The food was absolutely lovely and the staff were very friendly too! We also had desserts and we loved it.
Thea . 2024-08-26
MORE AT Google
The best Chinese food in the area by far, so we always make a special trip. Great tofu and veggie crispy chilli beef. Friendly service too. Highly recommend!
Naomi Graham . 2024-08-25
MORE AT Google
First time but not the last , LOVED the food ,friendly staff well worth the money
lisa clements . 2024-08-17
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Went a last night with some friends. Amazed by the atmosphere, service and portion sizes. We got the duck appetiser and could only just finish it there was so much! Would definitely recommend and will be coming back soon. ❤️
Darcey F . 2024-08-07
MORE AT TripAdvisor
very good food very nice service I highly recommend Dragon Pearl
Łukasz Tarczyński (Łysy) . 2024-08-07
MORE AT Google
Delicious food with best service.
Sree Vishnu . 2024-07-27
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Fabulous food and friendly service! We are regulars now! We love going here for last minute ideas and regular dates night. They do
Pioneer55301742368 . 2024-07-14
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It’s a fair sized place. All the staff are really nice. The service was unhurried, which meant we could enjoy the food. All the dishes we tried were very tasty.
Andy K . 2024-05-26
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Myself and husband with 4 friends went on Saturday night for a lovely meal. The food was lovely and 2 of us are gluten-free and the Choice was great. The service was also really good. Thank you for a lovely night
Katie S . 2024-05-15
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Fantastic food and restaurant. I had the vegetarian crispy beef and it was excellent. Best veggie alternative I’ve had in ages
Charlotte S . 2024-04-13
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Simply the worst dinning In experience I have ever had, poor service, couldn’t take an order correctly, the meal came incorrectly, some dishes arriving after we had finished, poor standard of food.. avoid
Stu Smith . 2024-03-03
MORE AT Google
Brilliant tasty food! Especially recommend the salt and pepper squid.
Tecopa . 2024-02-24
MORE AT Google
Fantastic, delicious food and very vegan friendly. Service was quick and food was fresh with decent portions, even on the busiest days! Staff are lovely and happy to help, it's a real gem in Frome Town centre
Jessica Merritt-Johns . 2024-02-12
MORE AT Google
Stumbled on this place on a quiet Sunday eve while looking for a place to have a little nibble. It's very lovely. The service was very friendly, courteous and quick, the atmosphere is very relaxing and comforting, the food is lovely. Will definitely be back.
yeckaplice . 2024-01-14
MORE AT Google
I have been coming here for years, it was the best Chinese I’d ever had. The last year or so the food has gone consistently down in quality. The price is DOUBLED if you eat in the restaurant so heed my warning. I spent £100 today for me and my family and we barely ate any of it. I don’t know what’s happened to the quality of the food but as the prices have gone up, the taste has gone down. I wouldn’t recommend eating here.
Harriet Page . 2024-01-06
MORE AT Google
Absolutely terrible and inedible food! Fried rice was mush, Stir fried quid was like eating leather with zero taste. Saty sauce was watery, shredded beef was what saved us from going Straving. Really not OK and won't order again!
Kayleigh David . 2023-11-30
MORE AT Google
First of all I would like to say thank you very much to the lovely lady who took our Take Out order. For a first timer to Chinese Take Away, she was very patient and kind to answering my questions. A brilliant start👍 As for the food Beef Chow Mein and Spring Rolls was an ideal meal for the two of us last night. Thank you very much indeed. 👌👌👌
kristinv514 . 2023-11-19
MORE AT TripAdvisor
The staff and waitress were polite and welcoming. Waitress was very helpful explaining the menu. Our meal and dessert were delicious. The only problem we had was not being able to tip the waitress. Apparently all tips go to the chef. Which I thought was a scandal.
bill g . 2023-09-19
MORE AT TripAdvisor
Love this place. Have ordered many many times over the years. Our faves are salt n pepper prawns, Thai Green curry and black bean chilli :)
Toby Prin . 2023-09-16
MORE AT Google
Situated in the town centre opposite St John's Church with plenty of parking nearby , we revisted this restaurant after.a gap of a few years. Still the same family running it. We had an excellent evening given a menu where you can build your own choice of meat or veg, sauce and rice / noodles. Staff were most helpful and food prepared to the highest standard. Excellent dessert. Could not fault it in any way.
Geoff M . 2023-09-10
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We loved it here, had a meal when visiting Frome and it was probably the best Chinese meal we have ever eaten, and we've eaten many in our time! Everything so well cooked and flavourful. Kind staff and good atmosphere. Would highly recommend the Udon Noodle dishes. Plenty of vegetarian options if you have veggies in your party. We'll be back when we return to Somerset.
Elliot Forbes . 2023-09-07
MORE AT Google
This used to be a great restaurant but unfortunately has gone downhill big time. Gone are the linen tablecloths, serviettes, table candle and small flower. Now just a wooden table with the menu printed on a used grubby paper “placemat”. Difficult to understand the restricted menu. The take-away menu offered full choice of dishes. No Chinese beer. Standard lagers plus Tiger brand. Beers weren’t poured just a glass and bottle served on the table. Food was prepared and served within 5 minutes making me wondering if it was microwaved. No food candle warmers so food got cold quickly. Condiments in grubby cellars. When I mentioned to the waiter the above I was told “we’re trying to be like Wannagamma”! One noodle, one chicken dish and two beers came to £39. Very overpriced for the food quality. Generally a poor dining experience with no ambiance. Definitely would not recommend and we shan’t be going again.
Raymond Taylor . 2023-08-31
MORE AT Google
More like a fast food outlet. Menu is in a sheet of paper on the table. 1. You chose your meat. 2 You choose your meal. 3 You choose rice or noodles. The main and rice/ noodles come out on the same plate, just like a fast food outlet. You can't then try all the dishes as they are individuals meals. There are only about 6 options of dishes, Curry, Sweet n Sour, Black Bean, Satay and a couple of Thai curries. Meals are £13.80 and noodles another £2.90. So about £17.00 per meal. Sorry but my curry was 70% onions and very watery. I'm surprised it can call itself a restaurant. I can only say. Try at you peril LOL. Lager £5.60 a pint. Coke £3.95 a pint. Very overpriced for very basic food. Disappointed and never to return.
Kevin Mander . 2023-08-31
MORE AT Google
Assiettes très copieuses, avec beaucoup de goût, nous avons pris des nouilles sautées et des légumes, nous nous sommes régalés !
409alicea . 2023-08-08
MORE AT TripAdvisor
Good atmosphere and good food. Menu gives you lots of options and ways of ordering unique dishes.
Alex Mayger . 2023-08-08
MORE AT Google
Visited two times on my recent visit to Frome. Customer service was great. The food was spot-on with fresh ingredients, good strong flavours, and some interesting dishes on the take-out menu, which is different from the dine-in menu. The dine-in menu is simplified to pick your preparation, then your protein, then the starch option. I liked the simplicity of the menu. Just be aware that the take-out menu is has some different options. Final note, their Carlsberg beer on tap is delightful.
John Riegel . 2023-08-07
MORE AT Google
Upon sitting down the menu at the table was confusing to follow and the prices were far more than online. We ordered 2 starts and 3 mains to share between myself and my girlfriend. This, on the app was £36.80. When the bill came to the table after some tasty food, the bill ran to £69.30. This was shocking to us as the bill was double the amount expected. We tried to discuss this with the owner. She was rude and did not listen to our complaints and would not budge on our bill. We expected it to be a bit more as we are in but more inline with other restaurants. (Typically a 15% increase not 100%). We do like this establishments food and the takeaway prices is good, however we will never return to eat in store as it’s not worth double the price! Save your money and takeaway if you come here at all!
Brad A . 2023-07-27
MORE AT TripAdvisor
The wait staff were young; a lad was vaguely enthusiastic -the rest looked as if they didn't want to be spending their Friday evening there. I ordered a Build Your Own: chicken, sweet and sour sauce, egg fried rice. It all had very little taste -and what taste it did have was a little unpleasant. The coffee was great -what there was of it -being served in quite a small cup. I asked for a Coke, and was open to being given a Pepsi. I was asked Large or small? I replied Small. I made the correct choice. It seemingly wasn't even a cheap cola. It tasted dreadful. Some other guests arrived during the course of our "meal", and were seated right next to us -even though the restaurant was otherwise completely empty. The lady who took our payment was the only other member of staff to raise something of a smile. My wife said her noodles were ok.
Paul S . 2023-06-12
MORE AT TripAdvisor
Wagon wheel effect in action. The two starters that I normally have were smaller than many previous visits. Same price.
Iain P . 2023-06-02
MORE AT TripAdvisor
THE best Chinese!! Extensive vegan menu aswell which is a huge bonus. Staff are always lovely and always chat to the children when we pick up our take out. Definitely recommend!
Marie pettinger . 2023-06-01
MORE AT Google
Have eaten at the restaurant on a number of occasions and the service and food has always been very. good. Tonight however we had a delivery meal and I'm sorry to say it didn't live up to expectations. We both has Szechuan Chicken and were disappointed for different reasons. Mine had very little chicken - and was packed out with what appeared to be Pak chou -unlike that served in the restaurant, while my wife was felt her portion lacked the spicy heat of that served on the premises. So all in all a bit of a mixed bag ... brilliant restaurant offering, but if you're looking at a delivery maybe you'll have more luck than us
shaunsJ6400JV . 2023-05-14
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Ordered a takeaway last night. Really didn't want to have to leave such a review but unfortunately the quality was well below the standard we were expecting. Service was good, but the tofu on the fried rice was too chunky, greasy and bland. The rice itself was stodgy (like rice pudding) and without flavour. Didn't feel or taste like authentic hopefully this review helps you improve standards as we sadly wouldn't return.
Shane Smyth . 2023-05-05
MORE AT Google
Good food and great friendly service
Robert Hanson . 2023-05-01
MORE AT Google
Love going here. Lovely food and excellent service
Nigel Tre . 2023-04-25
MORE AT Google
Hadn’t eaten here since before the times of Covid. We were not disappointed. We mention that my wife is celiac and they produced a separate menu that had a celiac safe section. The food was delicious and the portions were very generous. The staff were very friendly and looked after us at all stages and there was no waiting for additional drinks or for the bill at the end of the meal. Great value as well as less that £30 a head for mains with rice and a few sides. Highly recommended!
Steve D . 2023-04-06
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While there are cheaper Chinese takeaways out there, and the waiting time for delivery was quite long, it did taste pretty decent. The only downside was the salt & pepper squid was so rubbery I almost couldn't chew it! But other than that, good flavours all round.
C Clarke . 2023-04-05
MORE AT Google
Its a good few years since our last visit. The menu has changed no doubt after covid. We loved the veggie dishes especially the veggie style crispy chili beef. great service. We will be returning soon.
Brooks185 . 2023-03-25
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Wouldn't go back Bland and cheap tasting for what was actually quite pricey. Would recommend venturing out of town to get a Chinese meal
U5559WXjamesg . 2023-03-20
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Delicious, good value food and friendly, professional service. I was dining alone and felt very well cared for. Definitely recommend.
95tew . 2023-03-14
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Really delicious food. The best Singapore noodles I've EVER HAD. The menu is a really clever way of offering choices and the staff friendly and happy to help.
Lilystar311 . 2023-03-11
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Delicious food with generous portions. Prawn crackers are not on the menu but they can be ordered. Restaurant was a bit nippy. Friendly, helpful staff. Bit of a misunderstanding with food - the meat mix noodles contained sea food which was not mentioned on the menu but staff quickly replaced it. Overall a pleasant evening out - we shall return!
Q1742JWcg . 2023-02-26
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A varied menu with plenty of choice. Lovely food, great staff and well worth a visit. Will definitely be back!
KiranPoolman . 2023-02-15
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Hopeless service, clearly prioritising delivery orders over customers on the premises. Staff rude, 15 minutes late with food which was ordered in advance and clearly not bothered enough to even offer an apology or a gesture of good will while I waited. A very poorly run restaurant with staff needing a lesson in customer service and people skills!
Jonny White . 2023-01-21
MORE AT Google
Both takeaway and in house are great. This is our go to Chinese food in Frome. It's always fast, hot, great quality, and we get little fortune cookies (that are concerningly accurate?)
Kate Howat . 2023-01-21
MORE AT Google
Really good food, lovely fresh ingredients, and the delivery service is very reliable. Good menu, too.
joebY8089ZL . 2023-01-20
MORE AT TripAdvisor
Seriously tasty and great quality with exceptional service. Expect to be thirsty though.
Bruce Hain . 2022-12-22
MORE AT Google
I had trouble with this rating as the food was nice - however the deciding factors for 2 stars is the following Restaurant is really cold - just no heating and it was uncomfortably cold 🥶 I ordered a coffee - fresh filter coffee and...
Hezera . 2022-12-08
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Special chow mein was very very salty, crispy shredded chilli beef was too spicy (more chilli then normal not much sweet to it) and the duck in plum sauce didn't taste like plum. We were disappointed with our takaway.
amycE5585MT . 2022-11-17
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This is good Chinese. Not great, but good enough and have been back with partner since the last time where 6 lady friends were out for our monthly dinner. We shared several appetizers and mains. The fried rice portions were too small for the price,...
Liz J . 2022-11-15
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Service was lovely, our waiter was very accommodating! For every meal there was a vegetarian ‘meat’ substitute (major bonus points) hard to find such a wide variety of veggie options and this will now be our ‘go to’ spot!!
Megan H . 2022-10-29
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Great tasting Chinese food. Only problem just too much food. Good prices and service.
Caroline Richards . 2022-10-26
MORE AT Google
Boring taste, tiny portions. Far too much money for that. Sorry
Annett N. . 2022-10-25
MORE AT Google
The food was decent, though cold plates meant it went cold quickly. The tastes were good. Service was quick. If you like anglicised Chinese then it will do for you. The pancakes came out in the microwave plastic bag they were cooked in. The duck...
CyberHelen . 2022-10-11
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Staying in Frome so researched the best Chinese and ordered online. All straightforward. Food was great, chicken sweet and sour balls absolutely fantastic. But as visitors to the town, place was a nightmare to find and impossible to park to collect takeaway!
Marcia G . 2022-10-02
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Delicious food and friendly staff. I'm coeliac and it can be stressful getting takeaway, but they were really helpful.
Lucy McMahon . 2022-10-01
MORE AT Google
Food and service were both great. Plenty of space in the restaurant which meant tables weren’t squashed then try. Would def return again.
noodles3 . 2022-09-23
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Order yesterday my order took 1hr30m to be delivered not just that when it finally arrived it was a disappoint some of the food was like water and the other lot of it was dry was just not nice at all we always finish our Chinese but last night all 3 of ours went in the bin! No sorry for the delay either!
Amy Copp . 2022-09-14
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Five of us went for dinner this evening after checking out the reviews on trip advisor curious to see how the menu and restaurant was set up. We had read a couple of poor reviews about this venue which we believe are unfair and unjust...
aleilynch . 2022-09-09
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As being a vegetarian, I look for more variety on the veggie front instead of the same old, same old…. There’s so much to choose from and I’ve never been disappointed, from ordering to delivery they’re always friendly and professional
Lisa Dalgarno . 2022-08-30
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I found this restaurant on the Happy Cow site whilst looking for somewhere to go with my husband as I’m vegan and he eats meat and what a little diamond we found! The staff were so helpful with information about what was vegan and what...
NatashaB1079 . 2022-08-21
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Just had a takeaway delivered , it was probably the best I've had ever. Tasty and not fatty sauce. Lean meat not overcooked and a great variety of vegetables. The rice was perfectly cooked and tasty . Delivery was on time and in all thoughroughly...
andyfirth83 . 2022-08-20
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Vegan menu available which had a great choice. Starters were so good that we chose 3 options for 2 people. The service was friendly and nothing was too much trouble. Phone and book as very popular. I would highly recommend this restaurant.
875clairea . 2022-08-15
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Oh god, this was bloody good, and I've eaten a lot of Chinese food. Ordered a delivery on Friday, busy time, came quickly. I've never seen such an extensive selection for vegetarians with meat alternatives. Superb. I'm not a vegetarian but I only really eat chicken and seafood, but I'd ease off the chicken easily if every Chinese offered these dishes. I went for the satay and kung po - both lovely. I'm only here for 2 weeks, and hopefully I'll grab more from here.
aimee lawrence . 2022-07-31
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We had to ask for food & glasses to be removed from the table. Service was terrible the build your own meal is a joke the only chinese that did not have prawn crackers. No finger bowls on the table FOOD WAS BLAND & DRY...
themysicgardeng . 2022-07-31
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I hadn't been to Frome in 3 years so someone recommended I eat in the Italian. I went in the wrong door and ended up here and I'm so glad I did. The food was delicious and the service was very good. They had a trainee waitress on that evening and they checked my order just in case but she got it spot on. The food came really quickly and it was full of flavour and quite a large portion. Great value, great service.
Julia Withers . 2022-07-26
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We live in London, where there is certainly no shortage of Chinese restaurants. The problem is, finding a good one. My husband and I have now given up trying. We gave Dragon Pearl a sceptical try last night and were more than pleasantly surprised. The...
Susan R . 2022-07-22
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Myself and family were looking forward to a chinese on our holiday. I found this place on tripadvisor and thought fab. We walked in at 6pm with not a soul in sight, sat at our table and took one look at the menu and walked...
fearless01111984 . 2022-07-06
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Great Chinese, good menu with enough selections to suit everyone. Good value and very tasty. Staff friendly and helpful. Nice bright and clean dining area. Only drawback is that it is upstairs which are quite steep.
Liz Luton . 2022-06-26
MORE AT Google
Really good food. Did some kind of vegetarian salt and pepper prawn dish that was really good! Would recommend
Ellis Klasse . 2022-06-18
MORE AT Google
I had a very bad experience yesterday at Dragon Pearl. A female staff with a short hair was extremely unfriendly. I had ordered Sichuan Tofu then I was given a sweet Tofu dish. This one is not authentic Chinese cuisine. And they don't have proper restaurant menu either. Least but not last, some staff are not friendly. I would not recommend it if you like authentic Asian food.
周亲晨 . 2022-05-30
MORE AT Google
Always a great Chinese. Highly recommend.
Adam Brill . 2022-05-20
MORE AT Google
Very good food, good service and well worth a visit. I really enjoyed my first time
Paul Serry . 2022-04-06
MORE AT Google
Good food good staff nice place
Rick Carp . 2022-03-19
MORE AT Google
Visited last night for a birthday meal. Arrived to find we had the restaurant to ourselves (8pm) however whilst eating they seemed to be having many takeaway orders too which showed it was popular. Their last food hygiene rating was 2018 5* and the local...
Matthew H . 2022-03-17
MORE AT TripAdvisor
Great place with great food and fast service.
Dave Burt . 2022-02-28
MORE AT Google
Not good food. Took 75mins to come. Arrived cold
Karen Wright . 2021-12-18
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We arrived without a reservation, but managed to get a table, pleased we did. Well spaced tables, attentive by not intrusive staff, quality food at a good price.
SLaffoley-Edwards . 2021-12-03
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My mother & I made an impromptu decision to come here one Thursday evening for the first time. The decor is amazing & the ambience was just right. The manager & server were both pleasant & attentive without overdoing it. The food was excellent quality...
LK2LONDON . 2021-10-28
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Been twice, food is good, check it out.
Dale Bevington . 2021-10-26
MORE AT Google
I visited this restaurant with a colleague, and from start to finish it was top drawer. For those who long for that bit extra, a great Chinese meal that surpasses the cheap buffet places that are so abundant these days, then look no further. This...
MisterC001 . 2021-10-19
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We really enjoyed our meal. Pleasant service and good food. We over-ordered and there was no problem with packing up a dish for us to take away.
Sara S . 2021-10-17
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Dragon pearl is great at catering for gluten free and vegan. A very rare occurrence!!!!! They have a separate gluten free menu on their app and everything is clearly labelled. Lovely food. Plenty of choice. Friendly staff. Highly recommend if you are gluten free or...
completefoodlover99 . 2021-10-02
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Lovely restaurant and lovely food. There seemed to be something sticky on the carpet as both or our shoes were sticky when leaving but not before we sat down.
Hannah Bailey . 2021-10-01
MORE AT Google
Brilliant food, lovely setting, great staff! Very easy menu to follow, lots of great choice! Definitely recommend!
J685MQoliviac . 2021-09-28
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Visited a couple times, once before Covid and last night before going to a gig in the town. New fresh menu and reasonably priced. Good food and a really good spot to sit and watch the world go by!
Stanley G . 2021-09-27
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I originally booked for a table of 16 which dropped to 10. The restaurant kept in contact with me at all times and made sure we were all sat together which was nice. The place looks lovley, reasonable price and tasty food. The staff were...
Gemma T . 2021-08-27
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The Dragon Pearl is a pleasant and clean restaurant. The service was very friendly and good. The food was very good quality.
Jamesbond9876 . 2021-08-25
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We dropped in after a long day out and after checking recent reviews. The food and the service were both excellent! The menu looked a bit confusing but was easily explained by the waiter. The food came out quickly, hot and VERY tasty!! It’s a...
lesney73 . 2021-08-13
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The staff were really helpful. They operate a build your meal approach but happily accommodated our wish to share mains. Great food and enjoyed the evening, although relatively expensive
SurreyLady01 . 2021-08-13
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Really lovely restaurant and brilliant food. We visited on a Friday and got a table without a booking. The food was amazing, as was the amount of choice for vegetarians. We loved it all thank you.
rachylittle . 2021-08-07
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Wow! The food was absolutely delicious. They have a new menu and the waiter went through it with us before choosing. We were a table of 4 so each chose a side order for a starter and a main which we decided to share which...
861diw . 2021-08-06
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One of the very best Chinese restaurants not only for dining but takeaway to, food is top quality as are all the friendly professional staff
L2830KZjustinb . 2021-07-23
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Mix up with order which after a phone call was very quickly rectified, order replaced....two happy customers..we will be back, thank you ...
Caroline Wallace . 2021-06-22
MORE AT Google
Very good food, decent prices, reliable delivery, and always follow our allergy instructions.
Nenad Akrap . 2021-06-04
MORE AT Google
Nice and reasonably priced Chinese takeaway
Hongyi Cai (Nathan) . 2021-05-23
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Prices are very reasonable. With less salt requested, they can cook foods with little salt. Fried Shirmp E noodles is excellent. Quantity of shrimps was very generous. Fried bean spouts and fried vege are normal. With No broccoli in the mixed vege was disappointed. Plain omelette with fries is ok. Massive hand made spring rolls were given as free. Very nice but salty, but with lots of bean spouts inside, we know that they have to do like this. If not, it will be stinky very soon. Si Chuan Chicken was totally different from then original one. Maybe because the boss come from southern part of China instead of the south west. He was so nice and introduced the attractions in Glastonbury. He do speak Cantonese too.
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Never again. Used to order from here all the time, but after the last time I won’t be again. First of all- replace the person on the phone, she is without doubt the rudest person I’ve ever encountered and not the brightest spark either. Ordered Salt and Pepper chips amongst other items, when arrived it was just plain soggy chips. Phoned up and explained that I had been given plain chips, not salt and pepper- said the same thing 4 times. 3 times politely and then quite irritated. You would have thought I was trying to explain a maths equation in Swahili. The girl spoke perfect English there was no language barrier, just pure rudeness. She kept repeating ‘what do you mean plain?’ telling me I was wrong and I need to look in the box, that I need to ‘look for the peppers and onions’ then proceeded to go and tell the chef off the phone that I was complaining and she didn’t know what to do as I was wrong and ‘just not looking’ (yes I could hear you) It got to the point where I had to explain what she could offer, either the correct order delivered or my money back. I told her she can take the chips physically back to see I’m not ‘lying’ and if that was Salt and Pepper they were awful and not worth the price as they had no seasoning, no vegetables. They were just plain chips. The black bean curry was horrendous anyway so spicy you couldn’t eat it and I sent the whole thing back and binned the new chips. Customer service non-existent. 0/10 don’t bother!