The staff are just lovely. The food cold and unseasoned. I'm pretty sure that the veg were frozen. Such a shame. How about a little honey on those parsnips???? Fresh sprouts???? Potatoes were soggy and warm as was the Yorkshire pudding. Really disappointed.
The sirloin beef was excellent, and the vegetable cook produced perfect freshly cooked vegetables to go with the meal (no English mustard?). The restaurant was clean and the view is amazing. Nonetheless, the best meals are served by good waiters. I felt sorry for our waitress who had so obviously received totally inadequate training; we had to ask for a drinks menu. It was about twenty minutes before the wine I ordered arrived at our table. After our meal had been served, no one came to ask if everything was OK, (and it wasn't a busy day). we had to wait ages for our plates to be cleared and again when we wished to order our desert (As, I noted, did our neighbouring table). The pleasant atmosphere was somewhat spoiled by rather loud Musac. This was a rather harsh noise coming from the speaker above our head, completely tuneless and utterly pointless. If you feel the need to put a noise through the speakers, please make it relaxing. And tuneful would be nice!
Visited this evening with my Scout group. They were all very impressed by the service and found the chips very tasty. Crispy on the outside and fluffy in the middle. Thankyou Mega kebab 🍟
I’m rating the cafe,
We ordered a pizza margarita wrap, they warmed it up in Mikey, the trusted microwave so it was soggy like wet socks. It stuck to the paper, the dough wasn’t cooked even before they put it in Mikey.
I returned it and they toasted it for 2 minutes that just barely cooked the outer layer.
We just left it at that.
Waste of money and rude customer service
Paré en la cafetería dentro del Exeter be & Q. Escondido en la esquina de atrás, a menudo se pasa por alto. . . Buena selección de bebidas frías, tés y cafés. No está abierto todo el tiempo que la tienda está abierta, así que verifique antes de visitar.
Waited in the queue to order for 15 minutes , then 40 minutes to get our food ! With a 2 year old and a 4 year old this is really poor! There were only about 10 people in the whole restaurant ! The food was mostly ok but daughter’s jacket potato not hot ! Will not risk it again and have had to wait a long time in previous visits but this has finished us for trying again !!! And they had no drinks left for the children’s meals and there was some cheese in the children’s beans and they are allergic to dairy !!!!!
I have been a fan of Pret a manger for many years, but today I experienced one of the worst cups of black coffee from a high street cafe chain. It was weak and had virtually no flavour or discernible taste. I make a better tasting drink at home with a simple caffetiere.
Will not be ordering from here again. The chips were obviously reheated, as they were dry and hard, the “cheese” on them was virtually non existent! A lot more expensive that my regular chippy and definitely not worth the money. My daughter had battered sausage which she said was the only nice part of her meal.