Burger king in Exeter

Great service Brian the manager was very compliant and helpful when something was wrong but helped me out and made sure mistake was corrected

Lovely burger I had the new whopper very good

Such a shame I like BK, but this Exeter franchise was honestly the worst. The staff were joking around the whole time, with their hair down over everything. I saw several people complaining about missing items, and the wait was incredibly long! I don’t blame the employees, but rather the manager and the franchise owner. Terrible!”

Lovely staff, food was quick, Brian was really nice

Amazing. The quality of food was so good and warm

Food is normally warm-hot on arrival but this restaurant has a habit of missing items, For example tonight whopper meal arrived without a whopper

Service was a little slow considering it was quiet but food was lovely and it is located next to the shops with ample parking.

Burger Kings used to be good and known for their value for money, they are shocking these days, the food is basic and flavourless and food per £ is rubbish, not ordered from them for a while and won’t again

Never again. Disgusting, cold, and slow.

The service is always quick and friendly, and the food is consistently delicious. I'm a huge fan of the Whopper - the flame-grilled taste is unbeatable. The fries are crispy perfection too! Great job, Burger King team.

Delivery was not delivered as stated .. driver kept order .. £20 spent I am fuming

Waited over an hour for delivery after being told 25 mins. Food was tasteless when it did arrive

Brian has been a massive help and amazing service

Ordered food but not been delivered at all. Where did my food go?

food arrived warm and in 35 minutes, exactly the eta when ordered.

Service is so bad and attitudes

The food was cold and missing items, it was not good at all

Very busy, not enough staff working. Not there fault but the place was busy because of a offer on that day. Shame parking is only free for an hour in that carpark.

Worst burger king I've ever been to. Staff are incredibly slow, no-one is ever paying attention if you're at the counter trying to ask for ketchup and the drinks machines have often run out of syrup.

Hot tasty fast and friendly delivery

Food was stone cold when he eventually got to serve us , 3 people in shop 35 mins to get cold burgers and fries. Do not recommend at all !!!!

ordered double bacon got chicken royal

The food was cold, and overcooked. Won't be ordering from these again.

Daisy was a great driver and went above and beyond to deliver my food in the terrible weather

Top tier courier. The man deserves a raise :)

Thought I'd pop in 'quickly' last night for the first time to grab my son a plain hamburger. Was quiet in there, about 4 people. Took over 20 minutes (literally a bap and burger). I could tell other people also had been waiting for ages, and fed up. Won't be returning in a hurry.

Driver rang, didn't listen to instruction, he was about to drive off, when my husband shouted after him, he didn't even come anywhere near where we live, just parked. Food was cold.

Do not order from Burger King exe bridges Exeter, delivery time changes until it eventually comes 2 hours later and then your order gets removed off here so you can’t complain! Luckily managed to cancel my order and not be charged today!

The food was cold when it arrived only ended up with the burgers and nuggets as only things that are fine reheated the chips and chilli cheese bites had to be thrown so not happy that I didn’t get my moneys worth

The staff were friendly and food was excellent. Charlotte served me very well! 😊

Food was really nice and hot and staff was friendly

Great and fast service. Will definitely come back

Typically no staff so expect extremely long waits for poor quality food. My food took nearly 3 hours to show up via delivery apon which it was extremely cold and not worth what I paid not to mention defeats the purpose of "fast" food As a vegetarian the plant based royal is almost never available which is ridiculous. The other burger is actually quite nice but when it's the only thing on the menu it's again a very sad state of affairs I would like some variation for once. I must admit I hoped the rebrand would have saved it but alas McDonald's still seems to be winning £20 for a cold burger, sad fries and an ice cold drink that was all but mild when it arrived it's impressive how such a modern looking Burger king has virtually no customers but takes hours to put a burger and fries in a bag meanwhile McDonald's is rammed and still manages in less time What a shame

I have quite a hard address to find so I think maybe if your company used ‘what 3 words’ it might help your cyclists to find properties better. It’s not the fault of the driver. They are quite vulnerable looking for addresses in the dark. Many thanks.

Didn't have the mustard or mayonnaise in my burger like requested in the notes.

Amazing team, awesome assistant manager Brian. Super kind and welcoming and couldn’t do more to help even when really busy

Never received my burger and am still waiting on my refund ?

The driver didn't turn up, food was stolen

Very helpful friendly staff who were so helpful to both of us elderly and confused gents.

None of the kiosks were working and they all said go to the service counter and order there, so I went to the counter I was there for about 5 minutes and nobody took my order. Multiple employees glanced at me, (I looked directly back at them), and then they looked away. I am hungry.

Order was correct and complete but food was cold on delivery. Cyclist delivery and inadequate insulation equals cold food 😔

It was near closing time but Rich was very helpful

Ordered via just eat. Food arrived 25 mins later but completely wrong order. I sent it back with the delivery driver and phoned the Burger King Exe bridges branch, I was told by a lady that a new correct order would be sent. Still no order after 50 mins so I phoned them again multiple times for the answer phone message to say the message system was full. Finally I spoke to a member of staff who told me it’s the delivery driver’s fault As he picked the wrong order up so there was nothing they could do. I certainly won’t use them again, especially when I could sense the staff member was finding the whole situation very funny

Order has arrived wrong order completely sent it back with driver

My food come freezing cold I’m very unhappy with the service from this place.

Ordered a delivery at 16:40. Arrived at 18:05 freezing cold. Absolutely atrocious and no way to call anyone to complain- only an online form. Don't order from here.

Charlotte was very helpful on till and very friendly would come again 10/10

Bearing in mind this is fast food, it was incredibly slow. It said that the rider was at the restaurant waiting for the food for ages. Not quite sure why the cooking took so long.

Went in for the first time today the manager was screaming about a customer I was stood at the desk waiting for 5 minutes while she was shouting at her college about a past customer my food was made wrong I had to go back in after my chips were not loaded they were also cold then drove 15 minutes and realised they had but nothing in my burger after I ordered double bacon and cheese extremely disappointed in this location

hot tasty food. quick delivery.

charlotte was great, fast service and food was hot

nothing wrong with the food order, food delivered on time but the driver had a lit cigarette in his hand while handling my order and while passing my order to me, cigarette smoke was flowing over my food bags and into my doorway and into my face, he then asked me to leave a good review... not very professional.

Ordered through Uber Eats and the food itself (ignoring it being cold from delivery) was downright mid, the burger was burnt on the side, the rest was good but the charred taste in my mouth was awful

We went on New year's day, I expected it to be quiet which it was. The food seemed to be pre cooked and put in a warming drawer. The sides were really rubbery and definitely not freshly cooked.

So, I roll into Burger King after a very long day just looking for a quick bite. Enter Rich, the absolute MVP. He’s hyping up the menu, cracks a joke about the milkshake machine actually working...legend. Honestly, give this man the crown, he’s the real king here🔥

Rich is a legend. Tried catching a tangfastic in his mouth while cleaning the floor next to my table. Absolute mad lad, made Burger King fun. He also saved my dog from a burning building while singing “the ring of fire”. promote him pls

Rich saved my family after a crazed man came in and tried to steal our whoppers with a pineapple stick from kfc. Absolute legend deserves to be CEO. ( Staff is lovely )

Recently visited, and was thoroughly impressed. The food was fresh and served quickly, making it a perfect stop for a quick bite plus a 3 hour free stay ticket. Great service especially from one employee Rich, went above and beyond to ensure our experience was smooth.

Easy to order and the guy Rich was so lovely, his eyes twinkled as he served me. Rich is so wonderful and is making me want to go back. I need a rich in my life

Fresh food, cooked to order and great service from Rich at the counter.

Just like to say Rich from exe bridge Burger King is always so helpful and polite always smiling and welcomes his customers with open arms he’s an absolute credit to the company and a good example and sets a very high standard of customer service

Rich was very helpful and friendly, food was quick and hot

Served by A lovely chap Brian today. Great service and patient.

Chips are freezing and no cheese

The gentleman called Rich was so helpful and made us felt welcomed

Food was stone cold! Why do you put cold cans of drink into a bag with hot food?! Onion rings look like they were cooked yesterday and then stood on! Even my 9 year old son aka why the onion rings looked like that!!

Rich is spot on really professional

Really great service from Rich - helped with every question I had, and was clear the amount of passion he put into his role. had some fantastic tattoos too

Food did arrive on time but when it arrived every single item was stone cold and all had to be reheated before I was able to eat. Not great seeing as the delivery was just over a mile away from the restaurant.

Great service from Rich - Merry Christmas to you!!

food was stone cold, burger King isn't cheap, not edible,awful service

Food would have been ok if I had collected. Unfortunately it was stone cold. The app said the food was with the courier at about 12.40. The delivery time kept changing back continuously. I ended up ordering from somewhere else as the kids were hungr

kept changing the time food was luke warm

Manager Brian and the staff made it very quick and easy like the good old days

Burger king is worst quality fast food I've tried a few recently and all as bad as each other!

this is twice i have had bad food a food missing xx

Missing coke and food is cold, my daughter was really looking forward to her treat and it’s terrible

ordered food at 7:45 and food got to me at 8:43.

During my visit to Burger King, I had the pleasure of being served by Manager Brian. He was incredibly friendly and attentive, making sure my order was perfect and that I felt welcomed. It really made my day! Thank you for the great service—keep up the fantastic work!

Nice staff, Brian & Merietta & Rich

The most over cook chicken burger I've seen come out of there and they forgot the bacon and cheese again

food was delivered on time but fries and onion rings were barely warm, luckily the burger was OK, also forgot to give me the smoky bbq sauce I paid for. not great!

Really enjoyed this order, Chips were perfect and warm, Burgers very tasty. We were missing 1xFries but not complaining because the food was delicious

Food was mediocre (bun was very dry) and service was shocking. Stood at the counter for at least 10 minutes with 4 staff working and not 1 of them even acknowledged that I was waiting. For a fast food place, waited 15 minutes for a burger and fries.

Not allowed to use the toilet 20 minutes before they closed Eventually they let me daughter use the toilet because she disclosed the fact that she has a disability.the toilet weren't even clean, I'd say filthy actually. They also refused to serve someone food 15minutes before they closed. Manager had her coat on ready to leave 10 minutes before closing. Employees did not seem happy at all, I know it was late and people were at the end of their shift but the atmosphere was awful. Food was like warm at best.

Not really my bag food-wise (tasty FF but a bit too salty) and the eating area is a bit basic. But, the guy who served me (Rich) turned the whole experience from a 3 star to a 4 star. I hope Rich is appreciated and valued as a good example of old school customer service.

Charlotte helped massively with the app, she served us with a smiled and helped us apply out blue light discount! Fab service and Great food, was hot and fresh came out quickly too

Always high quality food and good service. Rich helped us out and hooked us up with some extras.

Good food, rich was really chill when food was talking a while when it was busy

Great food, amazing service by Rich, surprisingly really nice dining area. Will definitely come again

Toxic environment they don’t respect people and you would have to wait hours to get one peace of burger and the manager keeps saying that I’m working here for a long hours! Never been as angry as today!

very friendly driver polite and ontime

The burgers and chips were only warm on arrival. We heated them in the microwave and they then tasted their usual good quality.

Popped in after working a rugby match nearby. Friendly helpful service, rapid delivery of the food and it was all enjoyable.

Polite, if a little unenthusiastic staff, food could be hotter. Hate touch screen ordering as it never registers unless I'm nearly knocking over the pod. Zero atmosphere in the restaurant but it is not expected.

Waited over two hours, food items missing and whole order is cold.

Took an hour for the food to go out for delivery, and then the food was cold due to it not happy at all

My chips was stone cold my burgers where stone Cold ruined my whole meal !!!

arrived technically on time because the delivery estimate kept changing! It was cold when it arrived and not particularly nice as a result. First BK we've had in ages and will likely be the last.

food took almost 2 hours and when finally arrived it was freezing cold.