KFC Exeter - Marsh Barton Trading Estate in Exeter - Phone Number, Reservations, Reviews

Pretty good chicken ... Far better portion size than my home Town Didcot ... One thing that doesn't change in all outlets is the rubbish chips - go back to bog standard fries ... In Didcot, I order KFC chicken, then pop in next door & buy Burger King fries

Food was so good and looked bang on spec , drive through was quick , I have gone off kfc recently because of previous visits to other sites but this time was spot on

Ordered 3Peice meal £13 got 2 chicken legs and a chicken Wing 🥵

Not as good all ways seem to be running out of stuff this is the one at marsh Barton going down hill and it was very greasy today

Clean and tidy, speedy service and lovely food. Food order often has a little extra (which keeps us coming back) and is always correct, not the best for parking, but always the best for food and friendly service. We've been in here and only just finished paying for our order when our number I'd being called. Definitely the best kfc this side of Bristol!

Ok good service and helpful enjoying the food..as usual some characters.

Great customer service and hot food!!!

Good food, food price, clean and tidy

Arrived to have a cat eating scraps off the floor outside as food & rubbish everywhere by the drive-in. Service was very poor & the boy that served us definitely didn't want to be there. Got home & the hot wings bucket deal we had just tasted wrong as too oily & Mrs already in the bathroom, so let's hope I'm not ill tomorrow. Never going back there again.

Bathrooms were poorly - scary state! Blocked and dirty. Staff were friendly. We enjoyed everything but the fries - they were too mushy and not crunchy. Also don't like the flavours they add on, pity as we throw all sway.

The place was dirty mess all over the floor tables not clean,food was not good had to complain about the 1st lot soggy cold and very greasy,2nd lot was the same complained and had a refund,definitely gone down hill,all the staff hanging around the till wen they could be cleaning..one very unhappy customer

Chicken quiet greasy and KFC chips awful go back to the original skinny 🍟

Chicken very dark brown didn’t even had 1/4 of our food and me and my husband both had food poisoning

Ok it's a KFC Food was hot and clean Service was polite and efficient Size of portion for a banquet box was a bit under whelming. Apart from that it was OK.

It was brilliant, hot and fresh food, would recommend, best KFC in Exeter.

Food was hot delicious and fresh best KFC as yet

It's a KFC. Service was quick and polite Food was hot if not a little sparse. Banquet box was a bit dissapointing. More of a picnic box.

Always stop here on the way out of town. Order is always correct and the food is hot.

Walked a mile from my hotel to the KFC. Waited ages as the poor woman serving wasn’t being assisted. Asked for no leg pieces and told this was fine, walked a mile back. 3 out of the four pieces were leg.

Tables could have been cleaned Okay for a quick bite to eat

KFC is honestly still one of the best fast food chicken joints in my opinion! Like most fast food places it can be very hit or miss. This time though the chicken and gravy were excellent!

Not bad the fries weren't very hot even though i parked in the car park to eat them so not the best experience

Awful service, order was wrong and even with repeated returns to the counter it was still wrong. Order booths didn't print receipt, kept asking for one at the counters and they said they would do it when it wasn't busy. Food was cold and staff just did not want to help.

Enjoyed my chicken fillet burger but chips had a herb taste, not to my liking won't be having them again,had drive through good service!

Today we went through the drive thru. The woman that took our order was rude and obnoxious. She interrupt as we were speaking and got mad if we asked questions regarding the meals. There were no sauces for several of the sandwiches but we were not warned of this before ordering or until we ordered them. The food was hot and tasted fine as usual. Customer services was however very poor! I would advise replacing the person on the window that took our order. The young lady that gave us our food was very courteous and kind. No name tags on window staff but there were on the staff that was dishing up the food or I would actually give the name of the woman and young lady. We also did not receive a receipt.

Very poor restaurant! Been here 3 times and never once had the right order. Ordered a triple gravy bucket recently 24 pound it costs for them to tell me they have no gravy when it comes to collecting my food. I was assured there was gravy as raised this concern before and once again i was lied to. I would highly recommend never using and going to the KFC at Digby.

One of the better kfcs I have been too. Chips always come out hot! However the toilets could do with a bit more attention, every time I have tried to use them its not been pleasant. Having to ask for the disabled key when theres a queue of people is just awkward.

It's KFC, what else is there to say. Winner winner chicken dinner. 🐔

Nice place for a quick tasty lunch and good value for Money

Great food but only 2 staff, poor management for the run up to xmas No gravy, filthy floors, had to clean our own table. Feel sorry for the staff.

Went tonight. Ordered to be told be a 15minute wait...... 30mins later came out! 3 pieces instead of the 4 peices ordered....... such poor service, won't be using again! Some others waited longer than me too....

Food is fine ..... When you finally get it ! The guys and girls on the drive through need a can of cheer up when talking to customers ...... GRUMPY much 😡

Don't ho in Christmas period! No parking, huge queue for drive thru and indoors where all tables were occupied. I personally don't like KFC chicken etc, it although my Husband had a meal- I did have a great serving of Chips. They tasted marvellous! The toilet was clean though, so that was good.

Why is this KFC so much better than the two in Exeter City centre??? Isn't the training meant to be the same across the UK ???

Joseph has been extremely helpful and caring in terms of vegan diet even went forward to check if they would do french fries in a non chicken contaminated oil as it was earlier today so might have not been used for chicken in first try but sadly it was neither the case thank you Joseph. One star only has not many vegan options Would have liked Vegan wrap and fried options.

Christmas burger was one of the nicest things I have had. So tasty, but messy!

Absolutely fuming when arriving home (30miles away) to see that half my order was missing. This is happening to often. Will not be returning.

I mean, it's KFC. It is what it is

Every time at this particular branch they always say they can't accept offers on the app or blue light discount all other branches ever been into accept but not this one then all you get is waffle from rude staff. Bout time you got your computer tills fixed as all other branches are ok

Not as good as what I thought it would be

The only fault is there was no toilet paper in the ladies. Food is really nice here

Ordered from the just eat app, said it was delivered and it wasn’t. Drove down to the restaurant told by three staff at counter the delivery guy just left which was a lie I never got my delivery. Disgusting service and lied to my face.

I usually have kfc twice a week but last night something was off. The food made me sick and gave me diarrhea.

So unbelievably slow in the drive through. Nearly 20 minutes from order to collection. One standard meal. Food was hot thought

Understaffed has to be the issue. Service extremely slow. I'd have a meal quicker at a restaurant, this is supposed to be fast food.

One customer in front of myself and still had 20 minute wait in the drive through. Really bad service.

Frendly staff and atmusfere. Family enjoy a KFC.

Lovely family tea today, made all the more special by the service provided by John in particular. He went out of his way to be both helpful and pleasant. Nothing was too much trouble. Many thanks again.

The ladies toilets was absolutely disgusting no toilet rolls in both toilets and the toilets was blocked up and water was nearly at the top of the toilet wasn’t impressed tonight workers looks so grumpy like they don’t like there job. Sort out the toilets and get better staff who likes there job no hello or anything from them find it so rude of them next time I be saying it to the manager in person

Sadly time and time again KFC let's itself down by the cleanliness of its place. We turned up after 8 pm and there was rubbish strewn everywhere outside, bins not emptied inside nor out and food over the floor. It just gives the wrong first impression. I'm sure this could be improved....not to mention the impact on the environment. Food okay but come on KFC, please look after our planet!!

Usual takeaway but no gravy available. Again.

Shocking service from untrained staff. Left without food after much wasted time.

Don't go there the food and service is disgusting 😒

Visited on a Thursday night around 9pm. Hardly anyone in the restaurant. 15 minute wait inside for 2 regular items. Dealt with drive throughs and delivery pick ups before us. Very grumpy staff shouting at each other most of the time. Loud rock music playing from kitchen. VERY salty coating on the chicken. We had to scrape it off to be able to eat it. Not just my meal but was the same for other meal purchased. Have been to other KFC’s which were really great with no issues at all, will not bother going back to this one.

Typical KFC, I enjoyed it. I wasn't too keen on the gravy which was just about to come to its serving life. Few minutes away. And thus the quality was poor compared to normal. Fast service which surprised me. I ordered, went toilet, came back out and it was ready!

I don't particularly eat fast food but the grandchildren enjoy and they always seem to be happy when they go to KFC personally I just have a coffee and watch them eat

One of he staff can't get an order corrected if he tryed

Quite slow for some reason food ok

This KFC gives you what they want not what you want.We visited yesterday asked for breast as well as legs. We got one breast in bargain bucket all legs. The breast was nice but the legs we’re disgusting and fatty. We had to chuck in the bin won’t return

Absolutely disgusting dirty place. Tables aren't being cleared. Staff look miserable and a thoroughly disappointing choice of place to eat made by me! The rice box was good but the sauce was mainly on the lid when I opened it. Yeah, not the best.

Didn't go in must off been seems busy as order was not perfect

Good food, but sizes are getting smaller whilst the prices are getting higher.

Waited in the drive-thru queue for over half and hour just to receive cold food. Also witnessed people attempting to open locked doors when it clearly states online that the restaurant shuts at 11pm.

Getting towards the end of a busy Sunday when we arrived, floor grubby with spilt food and serviettes, food was good but not the best environment to eat in..

Food was ok , service through the drive through was ok staff seemed stressed but service was ok

Had a takeaway, used the machine to place my order. Inside was very clean. Staff ok. Food was good. There were two tables outside too.

We don't go often, but every time, it is extremely slow service, swearing staff and items missing from the order. Be sure to pull up and check your order before you drive home to avoid disappointment/annoyance.

Very helpful staff, when struggling to use the app. Food was quick and the food very good.

came here yesterday one of the best fast food chains bit expensive but worth it

Kinda hit and miss with the food sometimes excellent and some times something missing from your order

Firstly it took 5 minutes of me standing around waiting to be serves before eventually I shouted someone over. Bare In mind whilst I'm waiting, there is some young worker just chatting about getting wasted at football matches and getting with birds at festivals, no interest in work at all. Infact his conversation went on longer than my entire wait and order. Then I'm sat waiting for 5 minutes for 4 pieces of chicken. That's it. Just 4 bits. The guy who served me eas talking to some overweight thing at the back who bare face lied to him and me saying she had already sent it through ages ago. Yet there wasn't a single customer in the shop waiting for food. Eventually she did send it through after realising her mistake without an apology I might add. Honestly the worst service I've every received at a kfc. Normally really good, quick, efficient and friendly. Yet here, they're lazy, disrespectful and extremely slow. 0.5/10.

Service terrible today slow and ignored at till.

Drive through: impolite and ride. Food: overdone and chewy Presentation: poor at best! No salt, napkin or spork- how you supposed to eat coleslaw!!! And no rcpt so can’t highlight it to there head office. Shocking!

I like kfc, don't get me wrong. But the attitudes of staff can be horrific. I work in retail and it isn't that hard to put on a customer service voice etc.

This KFC has a slightly grungy urban feel to it, but maybe that is down to the clientele more than anything. The food was alright...KFC's fries have always been woeful though. Service was good/slick...even if smiles weren't on offer.

2 stars for service because the woman taking my order was preoccupied with whatever she was doing to make eye contact, shoved the card machine out the window and when 2 secs was too long for her to hear the beep from the machine to say the payment had been accepted she proceeded to slam it into my hand like she was teaching me how to use it, it's a contactless card for a contactless machine you don't need to touch it. The lady handing me my food was smiley and grateful for my order. Food was hot and lovely. Would I use it again, maybe when I knew some training had been reviewed for customer facing staff?

Best KFC in Exeter! The gravy is on point!

Not happy with the service. We ordered a Large popcorn chicken meal and got a small. Ordered a 14 piece bargain chicken bucket and got no fries and ordered a fillet burger meal and got a zinger burger Instead. And it was not busy.

This KFC restaurant has only 1 staff member both serving & dispatching customers orders so expect a long wait. But nothing goes wrong. Well done to this assigned colleague.

Lovely jolly man that cleans/clears the tables... Food service slow even though restaurant wasn't busy.

Used the drive thru, paid for extra dips, the meals came with dips. DIDNT PUT ANY IN THE BAG

wait of 15 minutes to get order while staff prioritised deliveries and drive through. Food was good when it arrived although the gravy was more of a peanut butter constituency. Eating area was very busy but very clean

Quick and easy to order plus food didn't take long. Better than other stoors I have been to.

Disappointing. Couldn't cope. Waited for half an hour to still have food missing. Manager didn't even look at receipt. Chicken was nice shame about the rest.

It was very evident that the drive through is most important... Walk in customers like myself were not that however saying that the young lad and lass that took our order then served it were very professional. Don't think I will be returning...

Food was great, freshly cooked, service attentive. Eat in area not as great, not so clean and some not so nice customers hanging around.

Just average food , staff were good

Lady on the counter was a bit depressing. Talk about service with a smile and she'd probably glare at you.... Other staff members were fine, and nothing was too much trouble. Bit of customer service training on the lady at the counter and you'd be on for a cracking little KFC outlet

Literally the slowest drive thru I think I’ve EVER been in. The speaker was so crackly it was like having a conversation with darth vadar. Please get more staff or just close until you can learn the definition of fast food

Don't expect to much fast foods

Slow service and the check out person was rude. The food wasn't the best. The worst thing is I've been before a few months ago and yes service was slow the food was good

Went on a Friday (10/2/23) 22:10 and the door was locked but the they were still serving to the drive -through!the cashier didn’t even bother just shouting we re closed!well obviously you re still open.the door signs said 23:00,the website says 23:00.

Not going back bunch of con artists

Went through the drive through one car in front in window closed had to go to the collection window,they took the order and money from the car in front,I moved forward to be told in window had just been opened and I would have to re join the queue for my order, didn't bother took my trade elsewhere will never go there again

This is the worst KFC on the planet. They can somehow allow 4 cars to wait in a queue, not moving and not ordering for 20 minutes. No signs anywhere to describe any issues. Not even a person at the first window taking orders. After literally being stuck in the drive through queue until my patience wore out we never ordered food anyway! Waste of 20 minutes of my life!

We visited on a Sunday evening and entered the restaurant area to order take away. We initially were greeted really nicely by a young man and were about to place our order when, without an apology or explanation, he was told to serve at the "drive through ". Two young women were left to serve us and we were completely ignored by them for a good few minutes! When, eventually one of them deemed to serve us, again, there was no apology for the delay, we were spoken to quite rudely. Our order took it's usual time but it was almost thrown at us, our receipt was not checked and not one word of Thankyou. I've worked in retail for 40 plus years and this experience was terrible and I would have been dismissed with this lack of common courtesy . At one time there were 4 members of staff with their backs to us, ignoring an ever increasing queue! Terrible staff training! Except for the gentleman on the restaurant floor who was cleaning tables and sweeping the floor, he's a credit to the store !

Brilliant chicken best in long time

Waited at the drive through for ages no one came to take order. Very poor service. Fast food ?? Ridiculous delegation by management there.

This is the best KFC in the country the lady who works behind the counter Monday to Thursday is amazing

We only went through the drive thru. The food was good as usual but the staff were not very polite or helpful as I ordered orange juice with one of the meals and was given a frootshoot ste drink and when I asked for orange juice they were just like "it's orange flavour" so I asked for Tropicana and they didn't even look it was just a we don't have any, though I was not told when ordering.