Buffet City in Exeter

Lovely food. Would recommend to anyone. Can't wait for my next visit.....

What has happened???? This place was always busy.The food was always good and the price was reasonable. Can anyone shed any light as to when or if this place is going to open again!🤔😭

Terrible service, rude staff but the food is good but greasy

Its shut down do waste your time to go there.

Amazing as usual, the staff are helpful though some of them can be quite shy to customers due to language barriers but as long as you try to be respectful whilst still being clear they're great to help with any issues.

I drove 2 hrs when I get there it was shut Whereas online saying open

After previously walking in and having a nice meal we decided to plan another visit! What a joke. Opening hours are different on every website so you can’t work out if they will be open or not - some sites say they are open while others are saying they are closed. The best part is that when trying to phone on multiple occasions you can never get to speak with anyone. Some times the phone rings and rings Some times the phone says unavailable Some times the phone is picked up and put straight back down to cut you off. It is a complete joke - especially when you are prepared to travel in order to dine. We aren’t prepared to take the risk incase we can’t get any food. All I can say is that this business obviously doesn’t need the trade. A real shame and very let down.

For the third time this year we have travelled some distance to enjoy Buffet City only to find the premises are closed for some reason or another. We've tried phoning in advance but the phone never gets answered, in fact they dont appear to have a landline visible in the restaurant. We have previously found the buffet excellent value for money but to turn up and find it closed when it's advertised as open on social media etc. and they don't answer calls is unacceptable. Today we tried to call, no answer and when we arrived tonight's excuse for not opening was 'closed for refurbishment'. In view of our experience we would advise no one travels here unless you know for sure it is open, to avoid disappointment. There are plenty of other good establishments in the area that treat their regular customers better than this.

Very few vegetarian options. We were stuck with basics like rice, noodles and barely cooked broccoli. Had a dish of ice cream for desert, there was a hair embedded in it - they were barely surprised when I showed it to them and blamed it on the self service and people's hair falling into the freezer. Will not be going there again.

Very good food with buffet service with a lot of variety

Great food good value for money

We all enjoyed this restaurant, my kids loved it and said it was their favourite so far

Went with my family for lunch and were fully satisfied. There is a good selection of dishes as well as deserts while the prices are very adequate.

Friendly staff. Choice is being limited. Prices up.

I have all ways found this a good place to go when in Exeter,infact I am just off to visit again,but it is my first Saturday.I have always eaten with a friend who is a veggie,and colour blind ,so I have to help him with the choice. Taking my wife for the first time who also is a veggie so here goes,and very happy with the thought of getting some lunch there.

Average food, staff are helpful, good array of choice, quite pricey though

Dużo dla każdego coś dobrego się znajdzie.

Thoroughly enjoyable, plenty of choice and value for money👍

Fantastic Service from staff. Very attentive to my situation.

Unfortunately the food was terrible, almost inedible. The rice and noodles was very strange, similar to a microwave pouch. All meat dishes were dry, chewy and tough (either not fresh or over cooked) everything was bland and nasty.

Food average, noisy place and quite expensive on Saturdays

Food looked amazing on arriving but when arriving home had very bad stomach cramps me and my family had a very very bad stomach give us really bad loose bowls

Good good food that covers all dietary requirements in my opinion.

Nice food and the place is pretty good apart from the Men's toilet, Just don't bother. Only thing that lets it down are my children that cost me full price and mainly eat the puddings.

enjoyed eating here in the evening a few times, it's basic but the food has always been fresh and lots of choice. Went at lunchtime today and it wA atrocious . Hardly any food apart from deep fried nuggets,chips onion rings, battered mushrooms that had been sitting there for hours. The stir fry veg tray was left had been there so long the carrots were pale pink. No meat other than deep fried pork, deep fried chicken wings and a beef stir fry that was so tough it was inedible. Even the standard chicken and sweetcorn soup was just labelled sweetcorn . Plus 3.50 for half a pint of flat coke. I'd go back in the evening but never again at lunch. Totally ripped off.

All you can eat, pleasant restaurant. Children friendly.

Apart from the overly picky reviews, the food is good. The staff cook some of the desserts fresh and they are always super friendly and welcoming! Although… the price is just ridiculous as they’ve decided to charge more? You may as well go to a takeaway and order half the menu and it would still be less than what they charge now. Charging £3 for water too is a joke

Lovely Chinese buffet will return

Went for Sunday Dinner, was asked for 3£ for tap water. Felt racially profiled by at the front telling me it is still good value as they only charged 16.95£ and that Asians tend to eat more Seafood which should cost about 20£. Said I can walk out if I feel it's not okay. Should it not be reflected in the price they advertised if they feel its worth 20£? Food and atmosphere was average. There was no King Prawn Tempura since I arrived and never been replaced during the entire visit. The only highlight I enjoyed was the pancake with chocolate sauce.

Fantastic selection of Chinese food,I had 4 plates of dinner and it all tasted lovely. Dessert was full of choice to.i would recommend this place to anyone 😋 so much to choose from..

Enjoyed our experience dining here

A lot of options and tons of different food, but none were really warm and the staff was not really nice. They put me at a really bad table 2 hours before closing because they already cleaned the other tables and they started taking away food from the buffet for closing almost one hour before closing time.

We reserved a table for 1pm. Food was hot, freshly cooked and looked good. Staff initially were stood looking at customers eating which was a bit off putting, but this didn't happen as it got busier.

Thoroughly enjoyed my meal with 3 of my friends at Buffet city.Being Easter i thought it would be packed.But was pleasantly surprised we got a table easy.And food was lovely.

It is highly probable that we will no longer go to this restaurant. Most of the food is like a few days old and re-heated. Not much to choose from either, all well sweetened to please the stupid. Even the sweat threats are lame... we asked for just a jug of water expressly stating no ice, what do we got? Jug of water with ice. It cost as much as going to a mid range restaurant, so it's a no no

Probably one of the worst & dirty place in Exeter. I wouldn’t recommend this place.

Beautiful place, very empty, some of the food was slightly cold, but overall really good 👌

The desert section was excellent however the pompoms were very bendy, the rest of the food was great!

Tried many Chinese all you can eat in the area but this one always wins! Great selection of food, the place is big so you get plenty of personal space and staff always helpful

Love it, we come here a lot. Always good.

Can't fault it. The options are so good and lots of choice. Wish there was some more fish or non meat main dishes. But I'm the minority, so it's not a complaint as there was plenty!!!!

Still good price,enjoyed the food,bit limited if your gluten free,but still came away stuffed.

It says online it’s open but when we went there we waited there for 25 minutes and it didn’t open..We then looked at the time table outside it said it’s closed on Monday

Food was cold and me and my husband had Diarrhea one of the stuff was so rude she is cooking steak I asked her is pork or beef she’s literarily swears and ´ Chinese language never again I will comeback

Turned up 7 3 2023 to find the place closed with a note on the door saying closed but nothing online to say so what a disappointment drove 2 hours

I was shocked that some recent reviews were so poor and wonder if it depends what day you go - we went on a Sunday lunchtime and the food couldn’t have been fresher or more tasty. The teenagers could go back to the counter as many times as they liked, the 9 year old enjoyed the freedom of choosing his own food and without being asked they took the trouble to prepare something especially for my mother who has a specific food allergy, The place was spotless and no one bothered us in 2 hours, a great experience

i cannont believe how we were treated at buffet city yesterday evening. after having a lovely day with the children. we went to buffet city last minute, i have two little girls both under two in the high chair bearing in mind there was no tray on the high chair. and the manager decided to come over shouting saying to much mess, making a very big scene waving her arms around whilst we were eating our dinner, everyone else was staring trying to eat there food i understand children make a bit of mess when they're eating we did try to keep it clean but obviously with two children eating was quite preventable i wanted to post on here to let you know its not child friendly especially if you have children in high chair age. we are very disgusted and will never be returning again!! not to mention the food was old. waiting for fresh dishes but they never put anything fresh out

Good food, good value for your money a lovely welcome and good service

The place is freezing had to eat we my coat on so will not be going back until the heating is sorted.

Good food. Hot. Tasty. Bad hygiene. Had to go through several plates to find one without bits of food on (poor rinsing). Had to tell three different staff members about a spillage on the floor before they cleared it up.

Lovely staff and very nice food with a massive selection

Great value for money. Plenty to choose from. Good quality food. Will be going back

Very exciting coming to this place, the name says it all ' Buffet City' Absolutely Amazing! As you walk in you get greeted which I find really nice, get asked if been before otherwise talk you through options of how they work which is great for first timers!!!! All you can eat, what more can you say in your time slot! Food is all laid out perfectly and refreshed and refilled quickly, cannot fault this place at all. As soon as plates are empty they clear table, you can go up again and again. Perfect for small or larger appetites, well done Buffet City! See you soon. Amazing 👏

It was out of this world. The food was so delicious and really out in temperature.

The staff are very rude, I felt like I was in the army eating food the way they were so corporal!! And the price £16.45 dinner time is ridiculous!!! That doesn't even include drinks. The food quality is vile for a Chinese is bad quality and the manager well she is rude and heartless!! You don't mind taking our money but at least have a better attitude! Vile and rude. End of.

If i could rate zero i would. We are here now and im so annoyed. Half of the food is almost gone and the rest is lukewarm and rubbery. The sauces have been watered down even more than usual. The meat tastes salty and disgusting. What a waste of money. It seems unless you arrive at 5/6pm when its all freshly out, then you pay the same amount of money for the dregs that is leftover. Save yourself £17 per person! And go elsewhere.

Absolutely lovely food. The staff are always polite and happy. Amazing atmosphere Amazing people and Amazing food !!!! Definitely worth a trip and every penny.

So today me and the l family returned to buffet city for the first time in 3 year after hearing good things and I can honistly say it is still one of, if not the worst Chinese I've ever had, the food just generally doesn't taste good, very salty, and half of it is bearly lukewarm. Would not recommend wasting your money, The only one possative from the hole exsperiance is the table plates were cleared quickly everytime

Slightly chilly but amazing experience

Excellent service, nice food, low price!!

It was a bit loud and industrial but the food was good and the selection was better than most. Staff were helpful

So so so many choices. We were overwhelmed by the options available. Been twice now and will definitely return.!

Quite nice compared to the usual buffet in taunton that we used to go to . We both hate cold food and that's one thing that puts us off buffet food . There was a reasonable selection for the money , could have been more meats , maybe some roast pork and prawns . Was 10 pounds 95 pence each the medium coke was about 3 quid . Plates were not hot . Why don't buffets have a couple of microwaves so you can beat food up if you want to . The staff did keep a eye on the trays , staff were nice , had a lift so I could get my mobility scooter up there . All in all not bad at all quite nice . Good service nice environment

Horrible experience, went there last week for dinner. At the counter i ask table for two and tap water for drink, but the receptionist forced me to buy drinks from the drink menu or jug of water (£3).I leave the place immediately. Is it mandatory to the customer to buy drinks in the restaurant or they can order just tap water? 🤔🤔

Food with bad taste, very salty, employees who speak badly to you, expensive prices, a lot of mess in the spaces where they cook, an employee told me that I have chips but it's not true, I just told them to clean it because it's a lot of mess, don't eat here I do not recommend

We had a very nice family lunch on Sunday, buffet is ideal for everybody to eat a wide variety of foods and try something new. Staff are excellent and everything good value for money. Thank you all for making a most enjoyable occasion

A fantastic welcome for our first time here. So much choice of food and all great. Price Very reasonable for the amount of food consumed!

There was not much selection of food when we went there with family and friends, and we were gutted to have to pay for a jug of water!

Great Chinese food. Staff keep an eye on the buffet levels, so there is never anything unavailable. Very clean. I had 3 small plates of Chinese food. This cost less than two take away items. Extremely good value for money. The atmosphere is a little basic. But the value and quality of the food is amazing. I will be visiting again with all the family. Cheaper than a take away!

Was relatively empty (6pm Sun). Nice food but limited vegan/veggie options. No Tofu (as per most buffet establishments - why?).

As per usual, the food was really good.

Lovely friendly atmosphere, great selection of food. Staff attentive.

Well … I was disgusted at the fact that the VEGAN options were not separate from the meat !!! I am I vegan myself and I get sick from just looking at meat .. Chicken to be specific . I asked them if they could cover the chicken for me when I came over But they REFUSED to give me there services … WOULD NOT RECOMMEND NOT COMING BACK !!!!!!!!!!!!

I will not come again as the food quality does not meet what I expect. £21.90 for two of us but does not have good selection of food.

Sure your prices have skyrocketed. Cos 63 pounds for 2 adults and 1 child all on soft drinks. When asked the lady said its right ans wouldn't check

A reasonable selection of dishes at nice/good quality. Prices have risen almost 50% in the past 5 years so there are now many other similar restaurants in Exeter offering much better value.

Horrible food, very greasy, cheap tasting and unfresh, charged £34 for two people and the food standard did not meet the price at all, will definitely never be returning here and do not recommend it.

Called in for lunch earlier, not that many dishes available on a lunchtime, and found everything rather bland, and nothing wowed either of us, the Gurkha in Weymouth is far far better, not even any crispy seaweed!

Lovely food, attentive staff, great value for money. Best all you can eat Chinese buffet that I have even to! Will definitely be returning.

Really helpful staff and always good food - take your time to browse all the counters - the best food is always on the last counter you'll visit. You will be full after two hours so don't worry about getting value for money. It can be a bit cold inside and lacks some atmosphere due to the lack of decoration, but you are there for the food for two hours not a weekend city break.

food here is always of decent quality for the price - good variety. Budget restaurant but it's all you can eat, always hot & the food is generally good and tasty. nice lot of desserts too

Not to bad bit price's quality is normal

Took a 12month old baby in and wanted to charge 2.95 for her.

Poor food quality, not worth the price.

Great selection and reasonable prices. Drink refills is a great bonus. The food is always hot and tasty. And the staff are always welcoming.

Went with a group from work......toilets and general eating areas dirty....made be dubious about the state of the kitchen.......Food warm.....worrying with rice,and meat dishes.......I would have thought a probe would have confirmed this.....expensive....for what you get........stuck with the noodles and a small bit of sauce..........work colleagues also commented on the dishes.....they all tasted the same....ice cream....also very cheap...no taste..........we are all nhs staff......we all didn’t eat much.....as a group of 18 might have overwhelmed the RDE...........GIVE IT A MISS

Came in here after hearing good things. There was not a lot of choice in food on the lunch buffet. The food was alright but not great. Service was amazing from the team and the decor was nice

Lots of food to choose from. Specially enjoyed the fresh cooked meat section. The pudding/dessert selection isn't the greatest though.

I don't recommend this place to anyone who really knows and care about food. It's not the first time we are visiting the restaurant but the food quality and taste going down so badly. Eg:- Hard meat, dry food, peach tasted gone off, and more n more. Really hope this place bring there standards back to how they were before.

A good selection of dishes, both snack-starters and main courses. Dessert crepes cooked to order and a selection of cold desserts. Staff efficient in clearing away plates and replenishing hot food. Excellent value, couldn't fault the dishes. Only downside is that it's a barn of a place and lacks atmosphere - but that doesn't stop us keep going back!

This has been our 5th time back. Such a good spot to take the family. Brilliant place to try new foods and make sure everyone gets what they want even down to sausage and chips for the small people. The staff are lovely and always helpful.

Such good value for money, huge variety of different foods. Was even roast potatoes, onion rings and hash browns!? As well as what you would expect of course. If you want big eats for £15pp then definitely give it a go

It is quite expensive but if you go up more than once than its well worth it. Food is lovely and they always keep it topped up. There's also foods there for kids who may not like this, things like chips, chicken nuggets and sausages. Also you don't have yo wear masks and gloves anymore as I stopped going because of that reason

Price has gone up which is understandable but food has gone down, tastes like they use fake meat which is so chewy

Sushi was not great. Desserts options were very poorly chosen. Rare grilled options. Overall not the best experience, but normally buffets are not great anyways.

Overpriced for what you get. Lager tasted metallic and limited canned fizzy drinks available

If you like overpriced lukewarm slop, you'll love this place. Seriously gone south in the last couple of years. The food looks nicer than it actually is. Do yourself a favour and grab a meal from one of the many excellent local take-aways instead. You'll be glad you did.

Terrible, I was I’ll all night vomiting and diarrhoea. Worst experience ever. Will never go back again. I made a complaint and it fell on deaf ears. Do not take the risk.

Haven't been here for years and decided to try it out again. It was a lunch time visit and although it's a reduced selection it was fresh and hot. Nice selection to eat and for the money I think it worth it.

Bit of a spur of the moment visit. Reception area nicely laid-out and a welcoming 'hello' from the staff. That's where the good bits end. Low-grade food, little taste and clearly super-cheap ingredients. Chicken satay barely cooked - a nice shade of bright pink in the middle, Beef mostly connective tissue. Little taste to any of the dishes, pork, beef, chicken, - all tasted practically identical - very little Chinese taste in here at all, no flavour, no spice, no nothing, really. Every dish we tried was stone cold. Nice touch to have a fridge of ice-creams, but think low-end supermarket budget value-lines rather than anything you'd actually choose to buy. £26.90 for two on a Tuesday lunchtime. Would be far better off at McD or BK. Quite a nasty experience, never to be repeated.