Disappointing. Ordered the tuna cheese melt, poor quality. Bread was tough as old boots, very little tuna and tiny portion. Ludicrously over priced at £6.25! Absolute rip off.
The table behind us was full of used crockery and cutlery from the previous diners and was still there when we left. No attempt had been made to clear the table. A bad look , poor hygiene. Waitrose used to be renown for its quality, seems like those standards have slipped.
This branch of Pizza Hut is due to close soon (according to local news websites), so we decided to take one last trip as a family as we have nice memories of eating here. The food from the kitchen was nice and the salad bar fine, however the ice cream factory wasn’t working and looking a bit sad with ice cream all over the sprinkle shakers, there was no ice in the drinks machine either.
We enjoyed our meal but it so sad to see what covid-era online ordering and tight budgets are doing to family restaurants like these. They ask you to order online yourself, website decent enough but takes ages as we have to enter everything. You pay first and are asked if you want to leave a tip, well, not yet as we have not yet had any service.... and we didn’t really from then on, most of it was self-service (which the kids love) but our waitress was so overworked that she had no chance of clearing tables or being present to respond to what people needed - kept having to get up and go to front of house/delivery and ask. Again just completely not her fault, cutbacks mean there are just nowhere near enough staff out on the floor, everyone was hardworking and pleasant when we dealt with them, it’s just frustrating to have your dessert among dusty dishes from your main course.
Pizza Hut is not a cheap night out and I’d so much rather pay a little more for it to be a proper restaurant again with someone taking your order and paying at the end.
We popped in for lunch on the spur of the moment and really enjoyed the food. Great vegan menu and 3 of us shared the vegan veggie pizza which was excellent. With the salad and refillable drinks it was plenty of food and great value...
Tried to buy 2 pork casseroles, only one left at 12:55 so ordered one lamb instead.small potatoes and veg inedible, only 4 small cubes of lamb(very tough). Pork casserole,roast potatoes lovely, all veg inedible, so rubbery, pork in casserole lovely but again only 4 small cubes, the plates looked ok and full but over three quarters of the meal inedible, took some shortbread home and had to throw it away,won’t bother again,so disappointed and £20+ pounds lighter
1 Hill Barton Rd, Exeter, EX1 3PF, United Kingdom, England
I’ve had mixed experiences here. While some staff are friendly, others come across as quite miserable, which can make the overall atmosphere unwelcoming. What’s particularly concerning is how certain minority customers are treated—it’s hard not to feel that there’s an underlying bias in how some people are handled. I hesitate to use the word "racist," but the behaviour I’ve observed is edging dangerously close to that.
The food is decent, as you’d expect from reheated meals, but the cleanliness of the dining area leaves much to be desired—tables often aren’t cleaned properly between diners.
If you’re lucky, you might catch one of the more pleasant staff members on a good day, and they might actually treat you well. Otherwise, it’s a gamble.
We popped here to have a browse and a hot drink. Found a table in the window and almost gave up getting a drink until wen to another till and magically an assistant appeared when my friend had told them no-one was there. Coffee was good and the shop was light and airy and a pleasant place to enjoy a drink.
Waiting over hours for dinner, fair enough it was busy but the issue is they don’t have enough staff on.
Stop cost cutting and get more staff this is unacceptable, I’ve eaten here the last 5 night as it’s convenient after work.
It’s always the same short staffed
Awful meal. Extremely bland and tasteless. The excessive amount of rubbery chicken was terrible, think it may have been supplied by Dunlop! Couldn't chew it for love nor money.
Genuinely could not eat it.
Will not try this place again.
Nos detuvimos aquí para un almuerzo rápido en un paseo familiar frío por la mañana. Buena comida y servicio rápido. Buena comida de calidad y buen precio. Lo recomiendo encarecidamente, aunque mi difunto padre podría ir ya que estaba en su scooter y estaba bastante concurrido y no solo con gente