Based on 97 opinions finded in 1 websites
Based on 97 opinions finded in 1 websites
Nº 412 in 557 in Exeter
Nº 6 of 17 Pizza & Pasta in Exeter
Opinions
This branch of Pizza Hut is due to close soon (according to local news websites), so we decided to take one last trip as a family as we have nice memories of eating here. The food from the kitchen was nice and the salad bar fine, however the ice cream factory wasn’t working and looking a bit sad with ice cream all over the sprinkle shakers, there was no ice in the drinks machine either. We enjoyed our meal but it so sad to see what covid-era online ordering and tight budgets are doing to family restaurants like these. They ask you to order online yourself, website decent enough but takes ages as we have to enter everything. You pay first and are asked if you want to leave a tip, well, not yet as we have not yet had any service.... and we didn’t really from then on, most of it was self-service (which the kids love) but our waitress was so overworked that she had no chance of clearing tables or being present to respond to what people needed - kept having to get up and go to front of house/delivery and ask. Again just completely not her fault, cutbacks mean there are just nowhere near enough staff out on the floor, everyone was hardworking and pleasant when we dealt with them, it’s just frustrating to have your dessert among dusty dishes from your main course. Pizza Hut is not a cheap night out and I’d so much rather pay a little more for it to be a proper restaurant again with someone taking your order and paying at the end.
CookieMonsterEssex . 2022-05-07
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We went for the lunchtime buffet. The waitress who seated us was lovely then you order through your phone which was great. The pizzas were amazing but they only put them out one or two at a time which wasn't great when there were quite a few tables full so everyone was running up at once each time.
Holly Cotterill . 2022-04-05
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The card machine would not work or the online ordering System however the girls working did fantastic under pressure from other customers as well as trying to serve food. Clearly it doesn’t help the staff when their equipment doesn’t work but nevertheless can’t fault the service top notch.
Henry A . 2022-03-30
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Popped in for lunch today was escorted to a suitable table for myself and the gentleman in a wheelchair that I had with me, staff were very polite and efficient, buffet lunch was very enjoyable, must say Vivien the waitress was a god send with our requirements - a total credit to this company, nothing was a problem for her,so thank you vivien , we will be back
How they p . 2022-03-20
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Had an amazing lunch with my friends. Vivien served on a busy Saturday she was amazing 🤩 she handled the whole restaurant by herself. Loved our pizzas too 😍
Sonia F . 2022-03-18
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Very unprofessional. Ordered a takeaway around 9pm and they just spontaneously cancelled the order at 11pm. No explanation. Incredibly poor.
U5358CPcharliec . 2021-11-06
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Great vegan options but they won’t take cash?! This is an excellent fast food outlet, unlimited salad, a planet-friendly menu, unmasked, smiling staff which is great to see. We were looked after very well by Emily who took our order without us having to wrestle with an App. Take cash and I’ll give five stars next time, it’s legal tender.
stevew210 . 2021-10-03
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Excellent service despite being short staffed, Jane was really lovely and helpful. Food served quickly via the App. Felt very clean and safe.
vickyh199 . 2021-08-20
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Turned up approx 2pm when the buffet was being served. The buffet was fully laid out and the most of the tables were free. They were refusing entry until 5pm due to ‘only one person on front of house’, but as soon as I questioned it another appeared to back him up. They were turning away the whole queue and said they won’t take any bookings either. I explained I just wanted some buffet which was right in front of me and they were at less than half capacity but they still refused and the manager was rude. They would have lost so much business and the food would have probably gone to waste too
Jonp_9222 . 2021-08-05
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Having buried our cat and not feeling like cooking we decided to order Dominos, however for sum reason Dominos have stopped doing gluten free bases during Covid, apparently you can't be a coeliac during a pandemic???? Anyway, I'm gluten and lactose intolerant and my daughter pointed out that pizza hut have gluten free on the menu. Well done to them though for having the gluten free base as an option on all pizza's. Anyway, I ordered a meat feast, had to opt for no cheese as they don't have vegan cheese on the menu (tut tut) and when it turned up..... a 4" x 6" piece of flat bread with a few ingredients scattered in the middle, not even anywhere near the edges. and charged £18 for the pleasure. Are you serious? What an absolute scam, no way am I ever ordering pizza from here again, in this day and age you would think you would be able to cater for specific diets and offer a value for money meal. Absolutely appalling.
M3572DRsandrac . 2021-03-24
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Food - well I suspect card board tastes better and has a closer genetic makeup to something resembling food than what seems to be passed off for human consumption. Staff - most were nice, some were about as pleasant as eating their food. The person in charge should have been called Karen, as she was most definitely a Karen. Toilets - toilets? Or perhaps drug squat? I’m not sure which. Atmosphere - one word ‘chavs’. The language was loud and unpleasant. A lobotomy is recommended before entering. Summary - I should have known better. Mistake, regret, never again!
Wesley_Walker . 2020-12-14
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Disgusting the staff didn't seem to care, the service was awful and the pizza tasted like it was a small supermarket job we didn't receive our garlic bread bites and nachos until we had nearly finished the meal I like pizza hut but will never set foot in the place again
X6463GUrobg . 2020-09-03
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We went here for lunch today to use the eat out to help out offer. We we had the Bluffet which is the normal lunchtime buffet but they would bring the food to your table. I liked how they are taking orders for our next pizza when they being the current one. It speeds things up. The food itself was very nice. The only downside is that they are bot offering unlimited soft drinks or salad due to the current situation. All in all, it was a nice meal.
306lewism . 2020-08-24
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Absolutely unacceptable 2 hours 30 mins between ordering and final course arriving. Ordered and paid using website ordering system. Sadly we were told that puddings that we had paid for were no longer available and so were offered alternative. Alternative not as expensive as what we had paid for but no refund offered. Terrible and consider twice before visiting as the carpark is only 3 hours so you may end up with a fine based on the service time!
R6354EYsarahf . 2020-08-18
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It's ok, staff are nice, kids love they can get their own drinks and ice cream. Pizzas are massive. Staff are quite slow though.
be2009 . 2020-02-09
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We popped in for lunch on the spur of the moment and really enjoyed the food. Great vegan menu and 3 of us shared the vegan veggie pizza which was excellent. With the salad and refillable drinks it was plenty of food and great value...
BeatriceH561 . 2019-12-26
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A follow up to my previous review and one which i thought for a while before posting as I never normally leave bad reviews. Visited with my daughter while on holiday. We drove up from Exmouth as my daughter wanted to go to Pizza Hut....
319MarkG319 . 2019-11-12
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Parking outside Pizza Hut at Exe Bridges can be tricky but is free for a coupe of hours, check signs! We were seated quickly and advised a 25 min wait for food. We ordered and had to wait about 35 mins but had some salad...
Passp0rtAlwaysReady . 2019-09-07
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We had booked a table online as wasn't sure how busy this place would be on a Friday night, didnt need to worry though as there was more then enough seats despite it being popular. We was met by a friendly member of staff who...
587lynseyp . 2019-08-18
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Had lunch with my best friend for his birthday and were delighted by the friendly and helpful staff members and manager. The food and drinks were absolutely lovely and fairly priced and offered unlimited salad (from the help-yourself salad bar). The restaurant had lovely interior...
n_april_o . 2019-06-22
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Big roomy restaurant, quick service and excellent pizza. Staff were very pleasant although very busy. Plenty of parking space outside.
Jacky T . 2019-06-14
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Stopped by on our way up country. We collected our delivery to eat in the van and carry on our journey. Really easy to order online and although our food was later than expected, most of it was a good temperature. The pizzas were fine,...
Lily M . 2019-05-09
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Food good, cost ok, I miss the other pizza hut because it was less of a goldfish bowl with the cars rushing past, the table we sat at was just at the entrance to the kitchen, people clearing the tables had to squeeze past and...
Elanor K . 2019-05-07
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Totally underwhelming, visited after a hospital appointment, it was very quite but the time taken to seat us took ages. When seated it took 20 minutes for someone to come for our order ( we nearly left as we thought they had forgotten us )....
adrianmP3177UO . 2019-04-19
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We booked a table for Mother's Day and arrived a little earlier than our booked time. We was welcomed and shown to our seats. Our server was Ruby, must give a special mention to her who was great, hard working and so helpful. We helped...
587lynseyp . 2019-04-13
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Lovely welcome, initially we were told they unsure if they could accommodate our group of 17 - ( school holidays etc ) but they did after a few minuets & very well . They also took into account the accessibility needs of individuals within the...
Melanie K . 2019-04-12
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Dont normally use trip advisor outside of work but the service from Callum B really stood out. Excellent A star service from him from the moment we walked in until we left. Food brilliant also :)
38jelle . 2019-03-26
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We live a 4 hours drive from here but whilst on holiday decided to visit this branch as it was the nearest to where we were staying.This proved to be a very wise decision as it was the BEST Pizza Hut we have visited. On...
madmalc2018 . 2019-03-22
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Stopped here mainly for convenience, we also had a voucher. Absolutely amazing food and unlimited salad. A very quiet restaurant too.
Safari16324407082 . 2019-01-15
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Been shopping and checking out Exeter university, lovely place staff friendly. Ruby was our waitress she was very helpful and pleasant explain to me how my meerkat deal worked. Food was really nice. Busy in restaurant. Parking outside very busy. We had deserts they where...
rebpen . 2018-11-25
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We went to Pizza Hut in the hope of finding a cheap but tasty restaurant. But found neither. Although the staff were extremely nice, and we were served by a lovely young lady, our Pizza was undercooked with a surprising lack of cheese on it(...
230olivera . 2018-11-03
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We have not visited a Pizza Hut restaurant since the one in Torquay closed and only leaving g us with a take away facility, This Pizza Hut was clean and the food was really enjoyable with most orders including endless salad which was really nice...
Jarro . 2018-10-28
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Booked a table for 2pm midweek so wasn't expecting to wait almost 15 minutes upon arrival just to be greeted. We wanted the buffet. The large restaurant was just over half full. The pizza buffet station was large put lacked pizza's. There was always a...
MrJM74 . 2018-10-28
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Booked a table for 2pm midweek so wasn't expecting to wait almost 15 minutes upon arrival just to be greeted. We wanted the buffet. The large restaurant was just over half full. The pizza buffet station was large put lacked pizza's. There was always a...
MrJM74 . 2018-10-28
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The pizzas are fairly standard same as all pizza huts, I have visited twice and experienced the same both times, staff are excellent all very friendly and helpful. Tables are clean and well waited on. Toilets are slightly tired and could do with a freshen...
hutchy013 . 2018-10-21
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The restaurant itself was excellent, friendly waiter, good food and very allergy aware. Unfortunately the company itself let the side down and is the reason for 3 stars. Had email the same day with an offer to use at Digby road, drove there only to...
REH67 . 2018-09-26
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Pizza was good (when we finally got it) waited 45 minutes after being told there was no wait. Nothing on the salad bar other than beetroot, lettuce and tomatoes. Nothing to say about our waiter other than he was exceptional.
604emilyr . 2018-09-22
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Pizza hut sent me a voucher for 50% off pizzas when spending over £20 so couldnt resist taking up the offer. We was served by Jane a friendly lady who gave us another offer of a buy one get one free if we completed online...
587lynseyp . 2018-09-14
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Away with family and visited Pizza Hut for our tea. Very friendly staff and food was piping hot. Will visit again when in the area - good service. Restaurant was lovely and clean, I have marked down one point as the gents could do with...
ckitch1971 . 2018-09-01
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This Pizza Hut was ok but not the best ive visited. Salad buffet not as good as others. We had 2 large pizzas one of them was quite greasy. I have had a lot better in other Huts. Cookie dough was good though.
Stephjc73 . 2018-08-26
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Absolutely dread fall, the food was cold and still frozen! The woman serving us (Beth) was very rude and kept saying how busy it was but wasn’t, I know busy because I work in a restrains myself. There’s was loads of plaits to be cleared...
Tayah'leigh M . 2018-05-02
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Visited whilst on holiday. Lovely place very bright airy pizza hut, staff very friendly and plenty of options for buffet refreshed constantly
008michellej . 2018-04-11
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easy to park took grandkids they loved it they had kids meal we had large pizza good selection good food large space could be used better overall great time
laurence r . 2017-11-23
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OH and I ordered a pizza each, both made to the way we liked them, one was thin crust and the other was stuffed. Plenty of salad choice from the salad bar, a nice cuppa tea each and then icre cream from the ice cream...
Tigs1966 . 2017-09-22
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me and my wife went to pizza hut found a long disgusting hair inside the first slice of our pizza!!!we couldnt continue but the manager and he offered us a free one for the next time, today we back but they ignore us rudeness, shame...
ArashShakeriManesh . 2017-08-15
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I have not visited pizza hut for many years and while at the shopping center thought we would give it a try. I had a chicken flatbread which for just under £9 was really small not very good value at all. I had the salad...
Ben v . 2017-07-29
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The pizza was very good, always enjoy the pizzas. The cheesy bites seemed to be missing cheese though in half of them. The toilets were absolutely disgusting. One of them was so clogged the floor was flooded. The food was so good but the state...
Yasminlea . 2017-07-23
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Food was good but toilets were in a disgusting state. Floor swimming in water. No toilet paper. Would have severe doubts about eating in again.
susanbU2423JP . 2017-07-22
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We do not frequent these sort of restaurants very often however we fancied a change. The staff were very polite, the tables were clean and the food was hot. A very nice salad bar was available so we were pleasantly surprised and enjoyed our meals.
Chappellsford . 2017-04-26
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To be honest was not thrilled with the prospect of eating at Pizza Hut as always fine service extremely slow. Was most pleasantly surprised. Was served promptly by young lady and food arrived quickly. Our waitress was very attentive and couldn't have been more helpful....
Jandave21 . 2017-04-11
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Thank you so much for a wonderful meal. The server was such a friendly guy, he couldn't do more to help us. Just what you need when you go out. Lovely lovely staff! Good job guys! Children loved the visit, will certainly return. Thank you!...
cocomilo2014 . 2017-03-30
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Took our 4 year old here as a treat one Saturday afternoon. Decent kids menu. He loved the self service ice cream machine. The staff must be on pretty low wages here so I was surprised by how pleasant and cheery they were (compared to...
Braodclyst1 . 2017-01-29
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Stopped by today for lunch between work appointments in Exeter. Great central location with Free Car Parking for 3 hours. The menu has been scaled down so food choice consists of pizza, pizza and pizza - with the odd Baked pasta and Free side salad...
4CornishTravellers . 2017-01-18
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My daughter arranged and booked a table for last Saturday for her daughters birthday treat we ordered the food the pizzas came and were hot my other daughter and I ordered chicken bites, potato wedges and garlic bread we waited and waited and waited for...
annf104 . 2016-11-29
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Good for kids and families. The pizzas are good, but there's not always the full array available at any one time. Very noisy (It's a bit like dining round the edges of a swimming pool -loud and echoy) due to the kids, but if you...
BubbleorSqueak . 2016-11-02
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It's been a while since I've been to Pizza Hut after a bad experience a while back, but stopped off due to convenience at this one in Exeter. It was good, they have changed the menu about a bit and it was a very enjoyable...
simplemick . 2016-09-28
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Went to this pizza hut the other day for their lunch buffet, well what can I say apart from I wont bother in future . The pizza were of very poor quality and slow on replacing, the pasta looked like it had been cooked days...
dave l . 2016-09-09
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This was a quick stop and we took advantage of the lunchtime buffet. This basically gives you all you can eat from the pizza and salad bar. We arrived at the start so the salad bar was freshly prepared and neat and tidy. Previous reviews...
Slickstyling . 2016-08-25
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Thought it was ok. Quite expensive for lunch really but that's pizza hut pricing. The server was quite attentive and friendly. The food was good and very fresh. No issues but nothing special.
434JohnP434 . 2016-08-25
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Took two children for dinner after days shopping. Very good service and food. Can't fault how attentive and helpful our waiter was. Food was quick to arrive and nothing was too much trouble
Tracey S . 2016-08-23
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I wouldn't choose to eat here again. Waiting staff are ok, and attentive enough. However, the tables are sticky and service is terribly rushed as they are under-staffed. I found the pizza disappointing considering the price attached. The toilets were clean and the buffet salad...
LEONA B . 2016-08-16
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My son and I shared a delicious and relaxed lunch before his return to university town. There was a lot of choice and we were well looked after.
Karen H . 2016-08-10
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Had a great visit to the Digby Pizzahut with our grandchildren. The service was exceptional with a lovely waitress who was attentive but not overbearing, perfect. The food was very good and came in good time, apart from one pizza which didn't have the primary...
B6301VYkimc . 2016-03-31
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I decided to take my daughter to Pizza hut last night as she had just finished having some treatment for her anaemia. It was quite quiet when we arrived and the young lady who sat us down explained that the card machine was not working....
470eveh . 2016-03-03
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Ate here today with family and friends after a mornings climbing at Clip n Climb. We were greatly warmly and seated quickly. Everything was explained and the food all arrived in good time. Unlimited salad a nice addition to your main meal. Staff were very...
ScubamommaDevon . 2016-01-24
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Had my second visit to Pizza Hut with family members to celebrate our grand son's 11th birthday Our server Rachel W was friendly, professional and helpful; In fact nothing was too much trouble -- thanks The food was tasty, served promptly and excellent value for...
JeffTheChairman . 2016-01-21
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When I went there with my dad and sister, it was brilliant, we went there and found out that it was buffet night so we help ourselves to any pizza we want for the same price.The food was delicious and the staff were really friendly.
Layla H . 2016-01-15
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Well we all know what a Pizza Hut is I'm sure and in our life time have been either as a child to a party, a student as an eat all you can lunch. Today we visited for the first time as parents to a...
bzads . 2016-01-10
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I was dragged here by my kids, appears to be good value but the pizzas are awful, not authentic at all. The other meals are quite appalling to, when you wait for ages you half expect it to be of a reasonable standard, saying that...
ilovejelly . 2015-11-30
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Lunch with Grand daughter (at Exeter Uni). Pizza Hut never disappoints. You know exactly what's on offer. This time the unlimited buffet was freshly cooked, the salad bar was delicious, the staff were friendly and helpful. What more could one ask? Well done.
Peter S . 2015-10-22
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Ordered a ham and mushroom pizza, and all I could taste was the tomato base sauce. No flavour in the cheese, old looking tasteless mushrooms, and spam looking ham. They sprinkled the portions on, as though there was not much left at the bottom of...
DevonRoyal . 2015-10-08
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Me and four friends visited pizza hut tonight as a group catch up and were impressed by the friendly service we recieved throughout the evening from Matthew, who talked and joked around with us while talking our orders.
Josie D . 2015-09-14
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Received our starter then half way through we were given our main course! When I questioned the fact that I hadn't finished our starters I was told it's the luck of the draw and the pizza comes when it comes!!!!!!! The food was ok and...
Kathryn S . 2015-09-07
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Been here a couple of times, seem to have a very quick staff turn over. The staff can be great or awful depending on your luck. Wasnt impressed last time. Food is pizza hut, so cant comment as its always the same stuff but its...
dave m . 2015-09-03
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Stopped here for lunch mid afternoon whilst in Exeter. Food was nice and didn't have to wait long. The waiter (think he was called Matt) was really friendly.
hart95 . 2015-08-31
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Pizza Hut is what it is... overpriced junk in plastic surroundings... you know what you are getting when you eat here, However, I thought I would write a review. Second visit to this site, and lets just say.... awful... Last time we visited the pizza...
northlewbroadband . 2015-08-13
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Great Pizza Takeaway. Recommend you take advantage of the Summer promotions. I went for the Pizza and a Side Order for £8.45. This was a saving of £4.45 if purchased separately.
4CornishTravellers . 2015-08-02
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The pizza hut we visited was at Russell way, Digby hospital site. Can't seem to find it on trip advisor. The thing I particularly noticed here was the friendly staff. The place is your average fast food restaurant, but the staff very willing to help...
Taggtime T . 2015-07-30
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Not our regular haunt but went along with all the family for our grand daughter's 5th birthday Our server was Ciaran and he def went the extra mile to make sure our visit was memorable thank you All other staff were brilliant too the manager...
JeffTheChairman . 2015-07-27
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Soggy pizza, soggy breaded garlic mushrooms,soggy service. Not a good experience though the waiter was friendly enough. It's bit like being in a school dining room, but noisier and expensive.
Steve M . 2015-07-25
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Great service excellent pizzas grandchildren loved it will go again .always seem to be able to park. Restaurant is clean
123Suzywong . 2015-07-10
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It was a wet and windy Spring day, on our double date after going bowling we decided we'd grab some food from the nearby restaurant (classy 'ey). We'd all ordered our drinks: •Diet Pepsi •Pepsi •Pepsi Max •Lemonade I poured the drinks from the self...
Chris H . 2015-05-04
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We visited for my husbands birthday and had a delicious pizza. The drinks were self service & you can refil them as you wish. We chose a pizza from the menu rather than the buffet. The salad bar had a good selection and we finished...
Hatushlish K . 2015-01-20
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i Went for a party to pizza hut Good food Good Price Good Service Very good waitress as she was was friendly and helpful Overall Great
Sam T . 2015-01-03
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Start with the bad - it's always cold in there! Everything else is great. Friendly staff, lovely food. Great prices and plenty to choose from. A popular choice of restaurant.
EmilyCopps . 2014-09-24
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Ate here twice during our 3 night break in Exeter so that we could take advantage of a Buy 1 Get 1 Free voucher given on the first visit. Had pasta the first visit, pizza the second. Nice wine, food good, enjoyed the unlimited salad...
Ruth B . 2014-09-23
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My daughter, husband and myself went for a meal while away on holiday. On being seated we were told we would brought some cutlery, this however did not arrive until our server came to take our order 10 to 15 mins items later at which...
Helen W . 2014-08-30
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In desperation we looked for a decent pizza establishment on a bank holiday Monday. Pizza Hut Exeter was our only option. It's been 12 years since I ventured into PH and I dare say another 12 or more before I go again. On the positive...
richardlN8652ZP . 2014-08-26
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We had a meal here at tea-time with our 5 year old grandson. We ordered a large pizza to share and a child's meal. The topping on the large pizza was very sparse and we felt it was not good value for the £17 we...
WendyF135 . 2014-08-18
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We visited this place just over a week ago. It was a weekend so busy.,.. lots of children! Not a problem as we were there with our own! Unfortunately, the salad bar is a help yourself, buffet style affair. Kids regularly do.. then decide not...
TheStormyM69 . 2014-07-08
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Me and friends after college thought we'd try something different after always going to wetherspoon. Yet this was a very good change and we were even fortunate to go in happy hour! Will go again!!
Nizzah25 . 2014-02-04
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Me and friends after college thought we'd try something different after always going to wetherspoon. Yet this was a very good change and we were even fortunate to go in happy hour! Will go again!!
Nizzah25 . 2014-02-04
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We've been here twice whilst on holiday (2012 and 2013) on both occasions the food was good and the staff were very helpful and attentive, couldn't really ask for much more.
D4753KRnickw . 2014-01-05
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well done - very nice pizza and friendly staff. We had a salad bowls and a Cajun sweet chilli pizza, came out really hot with a smile.
lou12345Bournemouth . 2013-10-10
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Been to the Exe Bridges pizza hut quite a few times now - and it's been good every time. The salad bar is constantly being refreshed (which for vegetarians is great :)). The staff are friends and the place is clean. We don't normally like...
BinaryMoon . 2013-09-22
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I have visited this restaurant a few times, and the food and staff have always been great. The salad bar is always clean and tidy, and replenished frequently, and the pizzas are always nicely cooked. The staff are always attentive and friendly, and I've never...
blueoceanj . 2013-09-21
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