Waitrose Cafe, Exeter in Exeter

Today i was going to the cumpas but it wasnt time so i went to waitrose went inside to order , the workers were kind plus i got great service(the food came fast) i had the Eton mess it was Excellent

Meet up with some friends for a coffee, you can get a scone and butter for £1 with your drink with a Waitrose card, lovely.

First and Last visit. Strange fishy smell on arrival ( I presume some cheap cleaning products) Coffee served barely warm and weak. Ordered two sausage buns. Served on dry bun. One was Ok the other had a strange taste and smell and seemed like the sausages were bad.

Visited very early morning not busy and ordered two coffees and a bacon roll plus toast and found the bacon roll was dry no butter on the roll which was dry and tough to cut.The toast was okay but the coffee was not very hot is this because the machine which produces it is set to low.Staff seemed to be under pressure lots of people coming in for coffee and they looked under pressure,not a successful visit so will avoid going into the cafe again.

The staff in your cafe are fab so helpful nothing is too much trouble. I use a crutch and straight away the lady offered to take it to the table

Recently, I stumbled upon an unparalleled cappuccino experience at the Waitrose Cafe in Exeter. Priced at a modest £3.10, this delightful concoction was crafted with oat milk and elevated with a hint of hazelnut syrup. But it wasn't just the beverage that left an indelible mark; it was also the heartwarming presence of the elderly lady who brewed it with such love and expertise. Her genuine warmth added an intangible flavor to the experience. Truly, for value for money, this stands as one of the finest cappuccinos in the UK.

My wife’s vegetarian breakfast was fine and so was her latte My traditional breakfast was not great and the cappuccino tasted like hot chocolate

Staff are wonderful. Could do with some vegan cake options.

Surprisingly good decaff coffee, lovely staff and really good pastries. Let down by the men's toilet, which needed some attention.

Nice little cafe, good to see some still places keep them going. Limited food selection but good. Can get quiet busy so starting might be difficult

Lovely staff, quality drinks and an excellent range of food. Only negative is continuing issue with the toilets, being out of service. Please resolve. Thank you

Nice convenient cafe if you're shopping in-store and fancy a quick bite or a coffee. There is plenty of parking and there are toilets on site.

Great choice, quick service. Clean and tidy.

He visitado este waitrose dos veces esta semana, una vez por la tarde y otra hoy a las 2. 45, gran bar de sushi y encantadora tienda,¿Un poco decepcionante que cuando fui a tomar un café, no había opción para llevar café a menos que tuvieras tu propia taza?Las tazas a la venta son 3 ya que tengo una, pero lamentablemente no están conmigo, no quería comprar otra.Lamentablemente, hoy no conseguí mi taza de café.¿Hay alguna razón para que waitrose no haga tazas normales para llevar?

Waitrose es un buen lugar para reunirse y tomar una buena taza de café. El personal era agradable y servicial a pesar de estar ocupado. Hay muchas mesas para sentarse cuando el clima es amable con nosotros. Si se encuentra en la zona, ¿por qué no ir a tomar un café decente y hacer sus compras en la tienda también?

I’ve shopped in Exeter Waitrose for a few years now, and sadly I can no more. This unfortunately is due to the management in store. They’re unhelpful, rude and unfair to their staff. I’ve witnessed them be unnecessarily patronising and cruel to their employees and customers. I used to enjoy a coffee in their cafe each morning, but again, since the arrival of a particularly nasty young lady who I believe manages the barista’s, I have ceased to go. I can commend a young male employee who made me a lovey coffee and was delightful - I do believe he was called Tim/Tom. I do hope this situation is quickly resolved and the management in the store take a long hard look at themselves and take a leaf out of some of their employees books.

Popped in the store for party supplies; whisky, fizz, and gin. All the boxes are empty so I brought them to the checkout. I paid. THEN I STOOD THERE FOR 20 MINUTES whilst I waited for a member of staff to bring me what I had already paid for. ridiculous. The cafe is nice enough though.

This is not a review of the cafe, but of the shop......No emery boards and the girl (Saturday job?) didn’t know what a nail brush was. A nail brush! Offered to steel me some trendy pink and grey monstrosity for £4.95. Thanks but no thanks. Mobbed on Easter Saturday, the entrance is badly laid out, with masses of trolley traffic jams and the flower stall in the wrong place. Mgmt should take a look.Went to the new Morrison and got everything and more.

Fui con mi esposa al café en Waitrose (Exeter) para tomar un té ligero antes del cine.Sólo 4/5 otros clientes, sin cola, 2 miembros del personal.Después de mirar el menú limitado. . . . . . . . . . . . .Pedí dos envolturas para los dedos por favor. 'Chef dice que no tenemos dedos de pescado' fue la respuesta."¿Debo obtener un paquete de la pantalla?" Respondo. . . . . . tienes un montón de ellos"El sistema no nos permite hacer eso, me temo que señor" fue la respuesta. " La computadora dice que no " ! ! !Pedimos otras opciones que estaban bien.Una pequeña iniciativa no se habría extraviado.

El personal está dispuesto a ayudar a la gente en una scooter o silla de ruedas, y traer cosas a su mesa, aunque normalmente es autoservicio para bandejas, cubiertos, vasos, etc. (Sí, es correcto, es un CAFE y no un restaurante).Pedí pescado y patatas fritas, que en realidad era muy bueno. Las fichas parecen estar hechas en el local, pero eran tranquilizadoras, crujientes por fuera pero razonablemente mullidas por dentro (una o dos no estaban suficientemente hechas). Mi única queja es que el pescado estaba empanizado y no rebozado, pero supongo que es más saludable (suspiro).El ambiente es prácticamente inexistente, se trata en gran medida de una cafetería de un supermercado. Sin embargo, hacen un gran esfuerzo y la comida suele ser de buena calidad.

Coffee & cake, expensive and disappointing, service slow, clearing & wiping tables not good enough, seating more cheap cafe than top quality supermarket.

La semana pasada me encontré con mi esposa a última hora de la mañana en Waitrose para hacer nuestra primera tienda después de Navidad. Habiendo tenido una cita temprana y perdiendo el desayuno, los dos estábamos listos para un buen brunch antes de pasarnos por alto en los pasillos y un poco de algo que no habríamos preparado en casa. Es cierto que en el pasado solo hemos tomado un café en el café y no desde que lo descontinuaron como un beneficio para los miembros de la tarjeta, pero un plato intrigante llamado Huevos Rancheros nos atrajo a los dos y llevamos nuestros cafés a nuestra mesa y comimos un poco de Una espera antes de que llegaran los platos decepcionantes de la cocina. El relleno de huevo y chorizo se sirvió en una envoltura de color oscuro con puré de aguacate y cohetes con tomates cherry. La mezcla de aguacate era insípida al igual que la envoltura y los tomates (aún en la vid) eran imposibles de quitar de los tallos a pesar de que las pieles estaban arrugadas como para sugerir que estaban demasiado maduras. El cohete fue agradablemente picante pero sin aceite ni aderezo se dejó sin ganas. Para agregar insultos a las lesiones, las puertas del patio exterior aparentemente estaban atascadas y la brisa fría entraba en el restaurante a voluntad, solo para ser liberada cuando nos íbamos. Francamente, compramos en Waitrose

Llamó para tomar un café y un pastel y esperó un buen rato, mientras que uno de los miembros del personal se esforzó por lidiar con lo que parecía ser una simple solicitud de otro cliente. Me sirvió una chica que estaba mucho más interesada en conversar con un compañero de trabajo que en relacionarme conmigo, el cliente. Ella no sonrió y operó a una velocidad - ¡lenta! Vamos, Waitrose, tienes excelentes productos y necesitas algunos miembros del equipo alegres y entusiastas. Esto parece especialmente importante ya que, sin duda, hay muchos clientes que acuden a las citas del hospital a la vuelta de la esquina, que pueden no sentirse bien. No mencionaré el café tibio, a pesar de que pedí un poco de calor, ya que, sin duda, el personal no se molestó en eso. Podrían hacerlo con una lección del excelente personal en su sucursal de Okehampton

poor service and very limited choice on food coffee ok but definitely not as good and the staff in the cafeteria were abroad to the point of being rude I don't think we will be using this cafeteria again

ware ¿empiezo simplemente mal 1 calle esperó 20 minutos, entonces fue comida fría en un plato frío tocino era incesante la tostada era difícil podría haber utilizado para la puerta huevo de cuña solo cocinado, estaba bien, como el servicio no volvería verydisapointed

El domingo, esta sucursal no abre sus cajas hasta las 11 a. M., Pero el café estaba abierto a las 10. 30. El personal alentará (presionando) a los clientes a ir a tomar café y pastel hasta que puedan comprar. Gran táctica para sacar más dinero de tus apostadores. Mi local Waitrose abre a las 10 el domingo y no hay café, así que no hay beneficio para la apertura posterior.

El café parece estar ocupado sin importar el día ni la hora. El servicio fue más rápido de lo esperado siempre bueno. Además, aquí tienes el aparcamiento gratuito del supermercado. La mayor parte del menú tiene un precio razonable, ya que para el desayuno y el desayuno grande casi solo se obtiene una salchicha extra para 2 más.

Incompetent staff unable to deal with situations, food didn’t even arrive, staff’s response “oh yeah we were wondering what was happening with that” Really not good enough.

Despite the heavy snow fall last weekend, we could trust the waitrose cafe (probably one of the only cafes) to be open! Even though no hot food was being served at breakfast time (because of the snow) we enjoyed the variety of pastries there were to offer. Prices were very reasonable and the pastries were surprisingly good! Definitely recommend the hot chocolate too! Was pretty quiet although did have a short queue but the device was relatively quick.

A really enjoyable supermarket cafe With nice coffees and wraps. I enjoy shopping at waitrose and this adds to it.

Surprising really. For a brand like Waitrose, the cafe wasn't bad, but was nothing special. Lasagne somewhat overcooked, and service very slow.

The food at the hotel in Exeter where we were staying was not very good so on two occasions we stopped at Waitrose to eat on the way back from our trips. As ever you can rely on a well-cooked meal at a reasonable price. The ambience is not wonderful, but neither was the hotel. I can recommend the Middle Eastern dish with chick peas, sald etc. and chicken or halloumi.

Good coffees, good pastry, good service. . Would tend to come here for weekend brunch. Beats the other supermarket cafes around.

After taking my granddaughter to the local cinema I asked her if she would like to eat here or buy a sandwich to take home she said she would like to eat in here. It was lunchtime and very busy but we managed to find a table, the queue was quite long and had to wait a while before getting served. My granddaughter decided that she would like an apple and a bag of crisps I had a sandwich and a coffee (the coffee was free as I had my Waitrose card) I also bought her one of the fairy cakes with an Owl on top in pink icing it was very light and nice my granddaughter said. Even so the bill was over £8 which was a bit on the dear side so I thought.

Popped into Waitrose with family and decided to have a breakfast before shopping Delicious Tasty coffee Friendly and helpful staff...

Solía ser un lugar feliz, alegre para un café o un aperitivo. . Pero todo el personal de la cafetería han dejado como resultado de los clientes están satisfechos, el personal no es tan la tienda y una vez más el reclutamiento. El personal en...

Personal no parece cuidado y yo llamar cada semana y las cosas no hay nada mejor. Las tazas son siempre sucia y mesas están sucio o limpiado mal. No cucharas en stand cubiertos. Pedimos leche desnatada para bebidas y luego sólo una jarra para dos...

Lamentablemente, el café es realmente demasiado pequeño ato satisfacer la demanda, por lo tanto, existe la inevitable larga cola. A menudo son la falta de personal, y el personal encantador, amable realmente trabajan duro. La comida es generalmente muy bueno, pero en ocasiones hemos tenido...

Es un lugar fantástico para reunirse y pasar el rato con amigos y familia que no gran café. El personal es encantador y muy hospitalario. El único problema es, a veces no suficientes asientos y mesas.

Mi amigo y yo decidimos tomar un café aquí antes de empezar nuestras compras. El café estaba muy concurrido, como siempre, y tuvimos que hacer cola. Decidimos tener un strudel con nuestro café porque se ve tan bien, ¡Qué decepción el apple no estaba preparado y muy amarga la pastelería debajo estaba toda pasada dejé la mayoría de mina, pero mi amigo no termine, pero dijo que había tenido mejor y no compraría otra a la que tuve que estar de acuerdo! He comido antes aquí (un sandwich), que era muy bonita, pero esta ocasión lo siento Waitrose que dejaba mucho que desear. . . . Cuando el chico llegó a la mesa, ya que clara izquierda no mencionaron el strudel todo lo que él decía era lo lamento! No era una buena respuesta! ! ! Debo añadir que el café estaba bueno.

El café es bueno y sobre todo a un precio razonable (gratis! Mi tarjeta) con un waitrose. El personal es muy agradable, acogedor y eficiente. La comida es de buena calidad y, generalmente, bastante rápido.

Very slow service. Lots of staff doing..not very much. Tables were not cleared and the place looked like it had just been raided! Very messy. Dirty cutlery. I queued for coffee while my mother chose a seat. After she had to clear the table of course. I was in the queue looking at menu for hot food! Then noticed the sign saying due to technical issues hot food would be delayed?? Bit like the service!I just ordered two coffees. How hard could that be? It was 27 minutes to get two coffees. Clear our own table and not get a please or thank you. Very disapointed. Waitrose are usually so good at perfect service. It was not what was expected. Maybe they were having a bad day?

Went with friends for coffee but ended up eating too. Food was lovely and fairly priced. Only downside is that it's not big enough

A great location and great place to have coffee during or after shopping Sadly the service and quality has lowered over the last 12/18 monthsThe staff are still very helpful and polite but the food quality not so goodYesterday after shopping we chose coffee and a WR Christmas toastie at £4.75 The contents were chewy and poor value for moneyWe returned ours and our server Serena was polite helpful and very professionalWe will return but please Waitrose try to return to previous exceptional standards

Had the fish finger wrap which was average - disappointed but was okService taking the order at the toll was very slow not really sure why as not that busy

Just wanted some soup for a late lunch.. sadly had sold out?!.... so ended up having their chicken with wild rice salad.. it was filling and tasty and I suppose reasonably priced at under 7 pounds.. but find it hard that they run out of soup!!

Having family in the Devon countryside and visiting a couple of times a month the Exeter branch is our second most used Waitrose branch in the country. Why? The excellent cafe of Course!Waitrose have been very shrewd in adding these classy cafes to their stores particularly in the more affluent areas, not that you need to be affluent to use them mind as the excellent hot beverages served are free with any purchase in the cafe - provided you are a Waitrose Card holder. The Exeter cafe is a relatively large one and also provides outside covered seating. It is staffed by young enthusiastic staff and service we have experienced here is usually swift and comes with a smile. I say usually as this is an incredibly popular cafe and on a Sunday you may have a job finding a table. Food ranges from an excellent donut through to a full English breakfast or light lunch. Main meals are about £7.50, more probably than you would pay in Tesco or Morrisons - but then, from experience you are getting much better quality here - and an excellent free coffee too!

First and last time I go in there.The service was non existent to the point if going any slower it would have gone into reverse.Only one member of staff seemed to be workingand the staff person chewing gum while serving and talking to you should be sacked.I thought Waitrose had better standards. There was no clean spoons,saucers and tables needed clearing.You do need to improve.

Cafe in the local Waitrose store that sells wide range of drinks and snacks, cakes, breakfast and lunch. Staff are friendly and helpful. Standard range of cakes on offer that appear in Waitrose cafes. Service can be slow with the coffee making service. Outdoor seating area under cover, handy if you have a dog, dog bowls normally around.

It was nice but very crowded and noisy could do with more space and tables cleared quicker. The sandwiches were very nice as was the coffee, the sugar had run out but when I mentioned it it was quickly replaced.

Great place for coffee and ice cream, food average.Don't go when it's busy, you'll wait ages, they can't cope with volumes of people. Outside in the sun though is the place read the news enjoy excellent coffee.

Driving past and stopped for shopping stopped at cafe for snack had cheese and ham toaster very nice staff very friendly

If your ambition runs to coffee and a cake, or a sandwich, then Waitrose café is indeed very good - the cakes especially are well above average. And if you happen to be shopping before 11:30 (I never have) then there's an entire menu offering a wide choice of breakfast items.But after 11:30, they stop serving breakfast (WHY? Have you never heard of the "all day breakfast", Waitrose?). What's more, this wide menu contains items that are clearly not breakfast, e.g. bubble and squeak, hot dogs. If you want a hot meal after 11:30, you're stuffed. The choice narrows to THREE ITEMS. Yes, you read it right - THREE. Lasagne, scampi & chips, burger & chips. Kind of easy to remember the menu in its entirety. What's worse, you're told "there's currently a 20 minute delay for hot food". Well, no thank you. I can pick up a top quality ready meal off their shelf for less than £5, and microwave it as soon as I get home.Stick to what you're good at Waitrose, but don't pretend you're in the "restaurant trade" - you're a café, albeit a good one, but no more than that.

We decided to have breakfast after shopping in the store. That was a massive mistake. We ordered a breakfast and we're still waiting 25 minutes later. We were not told by the staff to expect a delay. When I went to asked what was happening I was told it would only be a minute as it was just being plated. To my surprise there was no apology or explanation for the delay whatsoever. When it eventually arrived it looked like it had been prepared by a complete amateur. Perhaps they should stick to retailing food rather than cooking it.

My partner and myself visited this cafe many times for tea and coffee,this time we decicided to have a meal in here for a change. We ordered a salad and burger and chips and when it came out.....wow it looked amazing and it tasted even better. For what we had and all for under£20 its pretty good value too. Would i recommend this place?, i would 100%recommend this place for a meal and the staff are very friendly too.

We stopped in here (as I had a hospital appointment ) hoping to get two breakfasts but they were so busy there was a 25 min wait And if we'd waited we would of been late for my appointment so we only ordered tea and toast but still the toast took 10 mins to come out , but it was lovely and so was the tea . The tea was served in lovely cups and saucers and in a pretty little teapot . I would return .

I went in on Sunday for my usual cup of tea and early news read. I ordered from a young man, I think his name tag said 'James Corey' this young man was very rude to me and upon bringing my drink to me he spilled it on me resulting in 3rd degree burns on my legs. I am very un-happy and in a lot of pain and won't be returning.I wouldn't recommend this cafe anywhere, go to Sainsbury's instead.

I came in on a Sunday, a young man took my order and it arrived cold it was supposed to be a hot chocolate but instead seemed like chocolate ice cream. The floor and surroundings contained crumbs and were not clean at all, there were crumbs on my table and it was greasy. Tables were too close for my liking and it felt that i was sharing my meal with another group.

Firstly I'd like to start off by saying a young lad was very rude to me when I was ordering my tea. Secondly the are crumbs EVERYWHERE! It should be called Crumbtrose not Waitrose! The young laddy working on Sunday threatened to kick me out if I wouldn't wait for my coffee! DISGRACEFUL. Do not go here.

We met here as easy parking for differnet directions from exeter.Gosh the noise level the chairs screech all the time simple answer felt pads on the bottom of the legs,the acustics are bad as there are no soft furnishing.Come on Waitrose train your staff tea comes with milk and a cup PLEASEtables left dirty, this is awful

With a 30p large latte you can't really go wrong. Added bonuses of free wifi and newspapers and you're in dream land.

Great place for people watching. Can be chaotic with all the students coming in for their no longer free coffees. The coffee is good and the food, ok I've only ever had their lasagne, is very good. The staff are helpful.

Free coffee in a busy day. Great breakfast, a bit of me time once in a while, or a light bite with the children when shopping; they love the box meals! The kids meals are fine, bit small for my 8 year old, but super if you just need a change of scenery. Great for a supermarket cafe, okay for a cafe, simple but nice! Can get busy, bug you can always get take out coffee from the machines if you need a caffeine hit!

I got a few pieces of sliced chicken on top of roughly chopped cabbage lettuce !!My uncle ordered a beefburger -small and overcooked. !!!

Bought a sandwich and a yum yum cake and went to sit at window table,the area was dirty and smelly ,we moved table. It was late afternoon but no excuse for window ledges to be covered in stale crumbs. If a cleaner was needed in the store for a spillage I'm sure this would be done straight away so why can't the cafe area be cleaned regularly. Sure window area hadn't been cleaned for days.

I come here quite a lot & I ask myself why every time !! Will start with a positive, the food.The food is good , nice selection & tasty healthy options & a lovely breakfast .The staff, the staff are generally lovely however I have witnessed a few "stressy individuals exspressing there distain for other colleagues " that I feel just isn't professional. The negatives, I feel Waitrose underestimated the amount of use this cafe would get as its too small !!! there is ALWAYS a Que. which I have been for up too 20 mins & often whilst I'm suing fearing I won't be able to sit which has happened, the cafe is often messy & I have found myself clearing tables & wiping sides down myself (I may have to soon ask for a wage ) So please get it together Waitrose the cafe could really be 5 stars !! matter where you work it's important to be curtious

It's a very good option for when you need to do some shopping and it happens to be lunchtime. They have hot food and usual sandwiches. Hot drinks and a choice of juices. There are some children's options which is a bonus. It can get quite busy but as usual Waitrose staff are very friendly and polite.

As a socially aspirant member of the British population with no financial gravitas, I often seek to sate my desire for middle class respectability by indulging in an extortionately priced coffee and chocolate hobnob at Waitrose cafe. I can often be found whiling away what little free time I have with a skinny latte and an organically reared sausage roll which I dip generously in to my coffee. All whilst perusing the pages of infamous society 'Heat' magazines 'Hello' and 'Tatler', and tutting at those Waitrose patrons that clearly earn less than 75kpa and only pop in to make use of the free hot drink offer that comes with owning a Waitrose card.

I am always dropping in the morning for my cupachino before going to work daily before going to my work.

Stopped here for shopping on our way home from a midweek break @ Lifton, once the shopping was completed, we had our usually good coffees @ a scone, refueled us perfectly for the long haul home.

Every time I come here I think "Why?" Service is slow, there is know system behind the counter, waiting times are long and today the soup was cold. The staff are nice and apologetic, but they need a system and better training. Today I looked behind the counter and thought "a good cleaner is needed". If your kitchen at home looked in this condition, you wouldn't invite your friends around! Very poor Waitrose!

Was forced to go here as I was caught short while on a break from work & as I don't normally work in Devon it was the first place I saw and it was close. Turned out to be a good shout. I will be going back too.

Good selection of food at reasonable priceTomato / basil soup was delicious and lasagne was good as wellGood portions and sensible pricingStaff pleasant and efficientService was a bit on the slow side especially as wasn't busy

Unbelievably the cafe is getting worse. Tables are often a mess of used cutlery, and crockery. Tables are pushed so close together it can be awkward to wriggle between them at times. Even for a slim person.Shopping in Waitrose is a good experience. Absolutely no complaints but often, after a large shop, its good to enjoy a tea or coffee or lunch. It was a nice gesture to be able to have a tea or coffee free with the My Waitrose card. Now its restricted. Legitimate shoppers must pay for their drinks or be forced to make a cafe purchase in order to have a free drink! That would be okay except...its quite different for those with the My Waitrose card who only want the free drink without the bother of a purchase. They can go to customer service, show the card and get a cup for their choice of hot drink. These cards register purchases so why not link them to a mimimum spend. £5--£10 minimum spend is not a lot to ask to qualify for the complimentary cafe drink. Why should students etc be able to pop in, collect their freebie and leave, while the loyal shopper is penalised? Come on Waitrose, you've got this totally the wrong way round. Shoppers are loyal. Freeloaders just want the free drink. It needs sorting.

Just wanted soup and coffee. The leek and potato soup was beyond watery - it was potato- flavoured water rather than soup and tasted as if it had started life in a catering pack. You can go only so far when cutting costs - this was too far.

Popped in with my son for a break during a visit to Exeter. Nice, informal place to have a drink and a snack.

Very central and parking right outsidePlenty of good value food ... From the WAITROSE store ... And terrific staffAlways cheerful and pleased to serve youTheir coffee is delicious and even better when you don't have to shop!Def worth a visit

Visiting this cafe when shopping as well as free drinks with the waitrose card. Staff friendly and courteous and cheerful.

My wife and I have used the cafe a couple of times and have enjoyed it both times. For a light snack whilst before going home it's perfect - and the food is actually nicer, and more reasonably priced, than the John Lewis cafe that's in town.Being a Waitrose they get a lot of customers coming in for a free coffee, so there's often a cue - but most people don't sit down.

We arrived to find no queue! The reason became clear - the coffee machine had broken down. A sign also stated that "part of the cooker had broken down and they could not cook certain items". I would imagine that Waitrose is such a good customer that they should be able to call on a local repairer to fix things almost at once.I wanted a particular sandwich which was not in the sandwich section so I asked at the counter "that will be in the sandwich chiller" "No that's why I am asking you". The staff - otherwise - were charming, just what you'd expect at Waitrose, perhaps but so unfocussed. They got in each other's way and took ages to get the tables cleared. I also ordered a leek soup and it took so long to come that I almost expected to see someone nbearing leeks from the veg counter; how long does it take to ladle out a soup and deliver it? The food at least is good; the cakes are superb.My major "beef" [oh dear!] with the surroundings is with the awful chairs which shriek loudly when anyone moves them on the floor. Please fit rubber protectors to reduce the noise [or is it a plot to keeping the customers moving?]

Oh dear, what has gone wrong with the Waitrose Cafe? To begin with the nice sofas and chairs have gone to make room for more tables and chairs. The cafe is now way too small for the numbers of tables and chairs squeezed into the space. It used to be a pleasure to shop, have lunch, coffee or tea depending on the time of day but not anymore. There just don't seem to be enough staff to cope with the volume of customers. The queues are often so long with the resulting wait. Yesterday as we arrived at the cafe seven people were coming away with their free coffee. Another ten subsequently left with their free coffee. It's seems to be causing chaos. Why not restrict the My Waitrose card with free drinks to account holders or on production of a till slip for a minimum spend. Or say "drinks to go" must be paid for. Even the police have been seen, in uniform, with their My Waitrose card, then leaving with their free drink. The clutter, overcrowding, often lots of messy tables, and long waits are not what we associate with Waitrose. Something needs to be done before a once pleasant experience turns very sour.

Popped in for lunch today and found a table as this is sometimes very hard, I had the soup of the day and my wife had a salad, service was fine a food was hot.

I often take my grandchildren to the cafe if I am shopping in Waitrose.I have to be honest , the service isn't good and on several occasions I have had to wait up to ten minutes for something I have ordered to arrive from the kitchen.Tea, coffee and hot chocolate also seem to take some time to prepare. On the last occasion I stood alongside a lady who was obviously frustrated by the wait and who seemed to know what she was talking about when she told me that it wasn't the employees' fault it was the layout and system which needed revising.

Staff great, drinks reasonable, all food a bit pricey for a light bite stop!!Would recommend for ease of access , free parking, and good service.And if you apply for loyalty card you can have a free drink every day, better than the other supermarkets in Exeter!!!!

Located inside the Waitrose Store, this is a supermarket quick stop for coffee, a sweet, or a snack, while shopping. The expected assortment of sodas, coffees, sandwiches and other snacks. Reasonably priced, convenient and tasty.

We love this cafe. Whether its for morning coffee, lunch or afternoon tea. It's so civilised to be able to shop and then head for the cafe. The staff are so lovely but that goes for all Waitrose and John Lewis staff. Other supermarkets and stores take note. The cafe is light and airy and there's always a good selection of daily newspapers to browse if you feel like it. Today, because the weather was fantastic, we were able to sit outside for tea. Even better, with a My Waitrose card, the tea or coffee is free. Shopping in Waitrose is great. Wide aisles, produce well presented and good selection. If your feeling lazy why not order on line to pick up at customer collections then head to the cafe for lunch. It's a doddle and so far Ive no complaints with my online shop either for collection in store or delivered to home. I cannot find anything to criticise this store for.

Well designed car park with pedestrian walkway to shop from disabled and young family parking area. Level site that continues into the shop. Wide aisles in shop made browsing an enjoyable time - no trolley rage here! The cafe was a very pleasant experience with delicious coffee and chocolate eclairs (generous size, very fresh, plenty of fresh cream filling). I liked the pot of tea for one option - very stylish presentation and tasty brew. Choice of seating at tables or comfy sofas. Toilets available off the cafe area. Newspapers available to read. Cafe light, bright and very clean. This was a lovely venue for a shop and post shop chat with my elderly Mum. If I lived closer I would be a regular visitor. I visited here on Wednesday 14th November. I look forward to my next visit and another eclair!

Had to give evidence but was kept waiting all day. Small volunteer counter in court lobby with hot drink and confectionary only. An usher pointed out Waitrose not far up the road which was excellent. Light snacks and more, good range of drinks and very pleasant environment. Not expensive. Good option.

Better than Average Waitrose Cafe with additional coffee area. Off to one side of shop floor, relaxed comfortable well lot and peaceful. Quick service, wide range of hot and cold snacks and drinks. Easy to take a break here.