Double Locks Pub in Exeter

Friendly staff, you need to download the app to order food. I was too hot inside, it wasn’t a cold day so a little too cosy for me. I think you can tell the standard of a place by the toilets and these weren’t good. The toilet doors do not fit and once I’d slammed it shut I struggled to get it open. Wasn’t really clean and smelt a bit in the corridor. Food itself was ok but £11 for a BLT I thought was expensive - it came with vegetable crisps but apart from that was just a sandwich. The fish sandwich was bigger and a pound cheaper.

Virkelig hyggeligt sted med fantastisk atmosfære. Vi kom bare for at få en drink. Der var ikke noget drinkskort og der var flere ting, som vi ikke kunne få. Det var skuffende. Tror det vil være et godt sted til frokost. Mulighed for at sidde ude. Ville være fantastisk i godt vejr

We were welcomed by Tia when we arrived at the double locks with a lovely smile. Tia was extremely helpful and very chatty and friendly, she has a lovely way of making you feel special. It was an absolute pleasure to visit the pub and we had a delicious lunch of fish and chips. One of the best fish and chip lunches we have had over many years of touring our beautiful country. Perfectly situated by the lock for a restful lunch and a sit in the sunshine after lunch. Yes it’s a little tricky to find your way there but stick to what the satnav says and you will be pleased you were brave enough to venture that far down the tow path. Well done

We had a business get together and decided we wanted to do a sort of BBQ (because it was late in the year we had burgers cooked inside) we had a selection of chicken and beef burgers. They were amazing, the chips were crispy and the coleslaw was amazing (just a shame i couldn't eat more of it) The correspondence i had with Tim was spot on and was very reassuring, they took control of everything. Will definitely be back but in the summer next year.

Good food good selection of beers and of course being in Devon a fantastic cider range food is locally sourced and beautiful. I would say it’s a nice little walk from marsh Barton train station across the bridge and down the canal definitely recommend the staff are friendly and happy to help where needed. All pet friendly and the vast beer garden is great also

Great pub in a beautiful setting - can't wait to return in the Summer.

Food is good, and service OK also good views. Not the easiest to get, too.

On our way home from a day in Exeter, we decided to walk to this pub by the canal for a pint. It is a favourite for bikers and walkers with the cycle path in close proximity. I don't think it has changed since my last visit, probably 8 years ago, having cycled here with the kids in tow. Nice pint of Ferrymans real ale and very tranquil sitting alongside the canal with the numerous birds close by. It could do with some TLC both inside and out....and for a lovely late afternoon, it was strangely quiet and deserted.

A wonderfully pretty restaurant situated on the local canal. Plenty of seats, indoors or outdoors along the canal, were available at 19:00 on a Saturday, although booking was easy and recommended. We ordered online through the app, which provided options for dietary restrictions. Our meals arrived within 20-30 mins which was just enough time to enjoy the view and sunset. The food itself was incredible. The sausages would have made a butcher smile, and the chips we ordered were tasty and of great quantity. All aspects of our respective meals (Cumberland sausages and chips, burger and chips, and a starter of olives) were amazing and we’d happily return again soon. My only concern was that the menu had lots of greyed-out items on an already short-ish menu and so there weren’t too many options. This was not an issue as it turned out since what we ordered exceeded all expectation. Final note: Big cars might find it difficult to enter from the north as there is a small, almost walking-sized bridge, for cars to cross only minutes from the restaurant.

Had a nice time here, great food and great people. I recommend it highly .

Excellent beautiful spot- Old world & delicious

Lovely place with very scenic views. Especially worth visiting if you kayak up the canal. The food is nice enough and average drinks range but more than made up for with the very polite and friendly staff. However it's the location that's the main attraction. Just stunning.

We've been coming to this pub for years, such a lovely location so near to the city. Came for lunch on a Monday. Staff were friendly. However, there was a long wait in the drinks queue at the bar, then to discover they were out of draft beer (2 people in the queue decided to leave as they couldn't wait any longer). Again long wait to order food, but it did arrive fairly quickly and was tasty and nicely cooked. We had children with us and were really disappointed that there is now no play area. Also, I'm a dog lover but dogs were barking in the bar area which made it quite difficult to place any orders and to relax. We decided to sit outside on the raised decking by the canal and on returning to our seats found that a dog had pooped on the decking by our chairs, so had to move. You can't blame the pub for this, it's down to the owners, but it was unpleasant. Even so, had a nice time in the sunshine and will be returning.

It's just poorly managed with, what seems to me, poor staff attitude being behind the demise. The last time we went it was a beautiful sunny bank holiday weekend. The type of day where they should be looking to thrive, but no food, beer off, dirty plates, bad service. Staff meandering around chatting whilst tables were full of empty plates and glasses. We went back a couple of times over the summer, each time really hoping that the previous bad experience was a one off... but no. Every time greeted with staff who were at times out right rude, with an attitude I have come to expect from trendy bars in London, not family friendly pubs in Exeter. I Used to go to the Double Locks a lot when I lived in the are. And it was so good that it became a centre piece of Exeter tourism, featuring as a great waypoint for boat, bike and canoe trips, from the harbour. So disappointing.

We had a birthday party at Double Locks - the service, organisation and atmosphere was brilliant. There isnt a better location in Exeter. Tom the manager was super helpful and credit to him for organising a private BBQ for our event! 5 STARS

We had a birthday party at Double Locks - the service, organisation and atmosphere was brilliant. There isnt a better location in Exeter. Tom the manager was super helpful and credit to him for organising a private BBQ for our event! 5 STARS

We stopped by during our kayak trip as recommended by the locals but upon arrival found the prices were a rip off. Pint of beer for £8.95? No thanks.

Always lovely, super helpful staff, perfect food.

The food was georgeous, the staff & atmos relaxed & friendly. Can't recommend enough! The steak is totally worth the price! Plus the rose paired well with it 😁

Loved this little spot on the river. Had a lovely time but the Sunday roast left more to be desired. Would recommend this place to anyone though!

A lovely little pub in a beautiful setting. We ordered a few drinks and some fries. The fries were super expensive for the amount given, we would not order again. The garden and decking is lovely. The service was friendly and swift.

Superb food, service really quick, amazing location. Trying to find a menu a nightmare then you try online and due to volume again couldnt access due to volume of people. So picked from what i saw but wadnt disappointed the fish and chips was the best i'd had in 3 weeks in Devon

Another of our Exeter favourites. A lovely place for a drink and food after a walk along the canal.

Lovely place to sit and have a drink and let the dog have a rest

Has to be one of the best beer gardens anywhere, right beside the Exeter canal. Plenty of seating and tables. They were very busy when we visited, but service was still prompt and polite. Could've sat in the garden for hours. Will definitely be returning.

Took thy family here recently after not coming here for years. It's grown a lot but still has a really great relaxed feel about it. Kids loved running about and watching people on the river

Visited for a wedding reception. Food and service was great and everyone was enjoying the atmosphere together with the great outdoor surroundings. We'll worth a visit for a drink or food or just a walk along the locks

Absolutely gorgeous place, as well as the walk!

Amazing atmosphere, great service from Flo. Very polite a real asset to the team.

Great food good service and dog friendly. A bit of an interesting journey to get there. Just keep following SatNav!

A lovely pub by the canal for a spot of food and chill. We stopped by for lunch snack , watch some football and entertain kids. Only issue was that with one bar area for food queue built up and table order app was not working. It got busy and at one point could no longer take a good order even if we were happy to wait for slow delivery, so we ended up having to leave to grab desert snack for kids elsewhere. Would be amazing in sunny weather as has a nice big yard with lots of table space but also hosts event/wedding function so kitchen can become busy and orders backup

The long and bumpy road lead to a biggish airpark. Huge seating area. Pub built 1701

Can’t speak about the food but visited when they had a cider event on. Lovely venue with beautiful surroundings along with a great selection of drinks

Enjoyable location and have been many times before. Food was good but menu was limited at lunchtime when we went.

Absolutely beautiful area where the pub is situated. Beer garden is very nice. £6.30 for a pint of Guinness, very expensive

Sir your toilets have to be a health hazard!!! Makes people think should we eat here it the hygiene in the toilets are so bad VERY BAD 🤢

Visited for Sunday lunch when the weather was good, was excellent. Sat in the shade near the dog bar, food was excellent and service was very good. Will definitely be back again.

Beautiful setting to sit out on the locks and lots of tables provided but why does the app not let you order any drinks other than coffees prior to 12pm? Couldn’t even get a juice or a fizzy drink. Had a very anxious dog with us and when the waitress came over to serve our coffees, we asked if she would kindly get a glass of water (as we couldn’t order it) and she said we needed to go to the bar. Consequently the dog starts barking as one of us is leaving. When I get to the bar, there were no glasses for the water and the water was right by the peanuts. As someone with a severe nut allergy, this is ridiculous and they should be kept behind the bar as to stop contamination. On leaving, we tried to use the outdoor toilets so we didn’t upset the dog as much as possible and even in the height of summer the outdoor toilets were not open and we were told we would have to go inside. Absolute joke and staff wholly unhelpful and not a smile in sight. Very disappointed as last time we came this place was exceptional.

Just a gorgeous place! Loved taking a boat ride to it. The food was delicious and there were plenty of vegan options. I loved sitting by the river.

Young purple haired girl was absolutely wonderful, so kind. Truly my favourite waitress’s favourite waitress. 😝💅🏻🐺

Went for lunch today and ordered some Salt and pepper squid and a portion of truffle fries. They arrived and the fries were cold and the squid looked super anaemic but was tough as boot leather. Requested that it was re cooked . They obliged and then brought it out to us. Again the fries were only luke warm and the squid once again was very pale but didn’t touch it as there was a thick black hair on the plate under the squid. Told the staff and then asked for a refund of our food which was given. Left straight away and won’t be returning any time soon.

Good to sit out side by the river with a pint or to after taking dog for a walk

Several items not available,limited menu.

Lovely location, which is the only reason to go there as both the food and service are well below average unfortunately. A poor experience. To add the detail requested by the location. Ordered drinks via the app they took 15 minutes to come, even though it was very quiet with most tables empty. My daughter's j20 came with no straw or glass, which I had to ask for, we were bought a plastic pint glass (daughter is 13), with a little bit of ice swimming in water, where it had been added with zero care. Food came, ham, egg and chips were okay, eggs over cooked, greens cold and broccoli undercooked (not al dente). Fish sandwich, bread was dry, fish tiny, overcooked, and the smallest smearing of tartare sauce ever, plus vegetable crisps were stale. Ham and cheese sandwich, bread again dry, filling was generous, but the thickness of the cheese was comical, Tesco sell it in smaller lumps! Kids sausage, chips and peas were okay, sausages were overcooked and greasy, but seemed like they had once been good quality. Chips overall were fine, typical frozen chips, not the triple cooked chips they were billed as. No one checked on our meal. Finally, when ordering you are asked to tip the staff if you enjoyed ordering via the app, which is a laughable notion, I will always tip good service and food, which unfortunately this wasn't, I will never tip beforehand, and this is a perfect demonstration of why.

Perfect for a summer evening by the river

Great setting - few pubs better than this one.

Had heard good things about this dog friendly place, so we booked a table for 2.30 for 6. It's quite a challenging place to get to by vehicle. Once we negotiated the non wheel chair friendly entrance and exit to the outside area, where despite a reservation, it was free for all for seating for us, yet other tables had reserved by names on them. There was also a private event going on with loud music and large sections unaccessable. It was explained by the staff that the kitchen was on "pause" for a short period to catch up. So we viewed the menu and after a while I went to place drinks and food order. This is when I was told that the kitchen was no longer serving any food at all. Nothing. So despite booking a table in advance, we were left with no other option but to leave at 3pm and search for a place for food with 3 pensioners , one of which was in a wheelchair and had a dog. What completely disgusting customer service, we weren't walk in's, but we had booked in advance. Abhorrent chain pub with zero care or customer service! AVOID! AVOID!AVOID!

Lovely pub on the canal , food and service was great ,

Came here for “Soul at the locks” fantastic venue great atmosphere

Delicious food, fabulous setting!

Lovely quirky canalside venue. It was beautifully warm so we were outside after a nice walk along the canal from Exeter quayside... Definitely a pub to recommend!

The corn on the cob with chimichurri sauce was exceptional! The focaccia was also great

Lovely food ,staff, atmosphere everything you want on a gloriously sunny day . Would HIGHLY recommend .will be back

me and my 2 friend came in and ordered 3 kids meals, 2 sausages and chips and a fish and chips and a side of garlic bread and truffle fries, the truffle fries came out as normal fries and with the fish it was meant to be mushy peas and it came with garden peas and no tartar sauce when it said specifically mushy peas and tartar sauce, my friends sausage was fully burnt on the inside but they give him a fully new portion 👍

Double locks was very busy and live music. Lovely walk along the canal lots of wildlife. Well worth a visit.

Cannot handle the demand of events. Double locks used to do really great events but now sell out of things very easily, toilets blocked, out of order and in very bad state and long queues for one drink. They are part of the Young's group but their app does not work. Very disappointed in them trying to host an event when clearly not equipped or investing enough to run it smoothly or for any success. Second time I've been in wo weeks and very very disappointed both times. Food and drink extortionately overpriced l, which may be forgiven if the service and experience was good but nope!

Lovely pub situated on the Exeter canal. We only stayed for a couple of drinks but there was nice relaxed atmosphere.

I went in this place today. And was disappointed and shocked. It’s cost £9 for 2 pots of chips which where served in what can be described as dog bowls. (Small cold and overpriced really) then had 2 ciders which cost £6.35 each so overall feel I’ve been ripped off. Would not buy anything from there again. Might just take the dog for a walk past there in the future as there is plenty of them down there.

How can they get away with £6.30 for bottle of cider and £4.50 for some chips in a drinking cup.Talk about ripping people off I will never be going to double locks again.How can they think it right to sell that rubbish for that price .

Beautiful pub. Poor food. Big portions unfortunately they're not using quality produce.

A beautiful bar where you can eat and drink. It is a little difficult to enter, but the place is worth a visit for its beauty

Nice place to eat in with your friends and it is near to the river 🏞️

Fabulous location and great pub!

A very friendly and welcoming pub which is dog friendly as well. A nice selection of sandwiches for lunch or you can order main meals of the A La Carte. Staff were very friendly and chatty too. Would recommend

Obviously a busy day Several items sold out Fantastic setting for a nice relaxed meal What was available was very nice indeed

After a lovely walk along the river , this is a great place to stop and have a break. Plenty of spaces to sit inside and out. Very nice food.

Amazing place at the end of a lovely walk, the beer garden is my favourite because you get a lovely view of the canal. The staff has been lovely every time I have been and the service is always fast.

Great food, relatively small portion size but it did taste great. Service was unfortunate from one young female working front of house, seemed to have an attitude, however everyone else seemed lovely. Fantastic location.

This is a class place for a pint next to the canal, the food looks good, I will try it one of these days! However, HOWEVER, there description of "big screen" needs to be challenged... it wasnt a big screen, just a big ish telly.. none the less this is a class place for a pint, check it out!

We have always been here and put up with at least £6 (plus plus) for a pint because we liked the garden area, there's a small meadow with willows next to canal, lovely with a dog. However the last couple of times we've been the meadow was a big mud patch. We went back again recently and it hasn't improved so we didn't stay for a drink. Pity, we'll have to find somewhere else to hang out on a summer's afternoon...

Fab lunch quick service good food x

Omg. Painfully slow at the bar serving. No sense of urgency. It is a Friday!!

Lovely atmosphere, lively in the evenings for all age groups. Surrounding one of best of country sides

Great drinks, snacks, and atmosphere.

Great location for a drink, don’t bother with the food. Expensive and misleading menu. Food was cold and quite bad. Garlic and rosemary “Focaccia” was regular old bread, dry with no flavour.

Went with friends for lunch. Outside area was dirty and littered with soiled napkins. We all had sandwiches but bread was stale & ham was fatty, most of it was fed to the dogs. One of us is poorly today. Such a disappointment at a cost of £34

What kind of pub can’t even make a lime & soda? Absolutely shocking, no food being served and menu is as bare as a desert, awful

Great food and lovely atmosphere. The service was super friendly and would definitely return!

Typical Youngs brewery but in an amazing setting.

Sadly disappointing ! Only 1 not very good cloudy real ale, reduced and very limited menu! The sharing ploughman’s was an absolute rip off @ £22 would have been expensive at half that price! Totally destroyed my happy memories of what was a superb eating and drinking establishment.

Sunday lunch superb plus nice pint of scrumpy

Second year in a row booking in for father's day, so disappointed in the food. Booked in at 1,30 and already run out of most of the options on the menu. When the roast did arrive there was hardly any vegetables and potatoes were cold and hard.

Fantastic place to meet and paddle down to. Seats by the water are the best and if you can grab one! Unfortunately due to how busy it normally is can take a while to get a pint or food.

Just popped in for a drink after a long bike ride, all seems very pleasant but limited information as didn't have food or spend time inside, we sat outdoors.

A Welcome respite during a pleasant walk.

Great menus and location , good spot for a walk

It was a really busy day and all the bar staff/servers were suuuper busy. They did a great job at seeing everyone, being attentive and kind. Sadly, the kitchen had some technical difficulties and even though we sat down at 1:45 we didn’t actually get food until past 3pm… we didn’t mind so much because the scenery was beautiful and drinks were good! But if you’re in a rush then maybe not the best spot! Also wasn’t the biggest fan of the roast potato’s but the rest of the roast was lush and good portion!

This was the worst dining experience of my life. Had booked a table for a group for lunch, and were promised that the outside catering (bbq, burger van) would be operating in addition to the main kitchen. Arrived to discover that only the main kitchen was operating, and all that was being served was Sunday lunch - not really what you want on a hot day in June. Were then informed that no orders were currently being taken and we’d have to wait 30mins to order. Were eventually allowed to order, but then 15min later someone came from the kitchen to inform us half of our order was unavailable. After some chaotic back-and-forth, with staff giving mixed messages about what alternatives were available, we were eventually able to order some alternative food. This eventually started to arrive another 30mins later (1hr 15min after our booking time), but the final members of our group were not served for an hour (almost 2 hours after we arrived). The food that was served was largely inedible - in particular the potatoes which were so hard they couldn’t even be cut with a knife and fork! If you’re only going to offer a very limited menu, there’s really no excuse for it also being terrible. After much complaining, the pub agreed to refund some of the meals and provided some complimentary drinks, but this didn’t really make up for ruining our day.

We had our wedding at the Double Locks and can honestly say that the day was perfect. We were able to book the day before to invite our guests to help set up and meet each other. When we arrived the day after for the wedding reception we brought our guests down on the ferry and this just added something extra for them. The food was amazing, we had a lot of comments on how nice the burgers were for the BBQ option and the buffet platters that came out later flew off the tables as well. Everything about the day was so relaxed and easy for us as the bride and groom, the staff went above and beyond for us and our guests and everything we needed was there. Such a beautiful venue! I would highly recommend for the perfect spring/summer wedding experience.

Perfect location along the canal. Lots of seating inside and out. Food is good. Great atmosphere. Good selection of drinks. Very dog friendly.

Lovely cosy pub by the canal. All dressed up for Christmas, with real fires and great outdoors in the summer.

Visited here with some friends on Sunday lunch. It was extremely busy with lots of customers coming in out of the rain. We had the Sunday roast. Decent portion size but i think we hit a crunch point at peak time i.e 1.30pm, and the food quality was variable on our table with some dishes cold and others hot, and differences in quantity/quality of meat. The app was not working so had to queue to order food. Would come again but at a different time of day when less busy.

Meat market in a beautiful location

Over priced, run down, average food Plenty of customers but they never seem to invest in the place Your basically paying for the surroundings… and not sure what’s going on with the loos

Sweet baby Jesus the crab sandwich was awful. It was as if a seagull had regurgitated its crab catch into a stale baguette lined with a tasteless sliced tomato. They threw in a deep fried soggy soft shell crab on top, I assume that was for distraction. The venue remains amazing the food poor. TBF the burger and chips looked safe and were clearly popular.

Had my 60th birthday party there with friends and my family, in the marquee in the gardens. Had a wonderful evening.

Great location and appreciate there has been a lot of rain which made some outside area boggy. The prices that are charged are well over the top especially for what you get even though the food was nice. Went in a large group and we all thought the same and were warned by friends before we went. Drink prices are expensive as well.

Tom did a brilliant job at looking after our very large party. Everyone enjoyed the food and location. The main problem we experienced was the poor accessibility for our mum who is in a wheelchair. Staff were very helpful but that couldn’t make up for the lack of basic infrastructure.

Amazing location but spoiled by 2 things. 1: The staff seem pretty grumpy and unfriendly every time I’ve visited. Food service is slow and inconsistent even when the pub isn’t that busy. 2: Youngs offer a pretty limited selection of average beers and the food menu is limited and disappointing. This place could be incredible but it’s let down by Weatherspoons vibes in an amazing place.

Very nice pub, good quality food but a little expensive. I don't mind that if the quality is good. Very nice setting.