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The best restaurants in Swindon Village Cheltenham South West
20 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
157 Opinions in 2 websites
Really good i enjoyed the food and everything else. including the people there.
394 Opinions in 3 websites
Ordered coffee, mint tea and a cake and paid but after putting the coffee and tea on the tray, the server walked away to do something else. The cake wasn’t put on the tray so I asked for the cake and after being grumpily asked which one, the server practically threw it onto the tray with no apology and a really bad attitude. I suppose that’s what passes for customer service in Costa?
1781 Opinions in 2 websites
Kind of devastated for Premier Inn's decision to stop dinner and lunch at this beefeater. The staff were always great and the food amongst the best for Beefeaters. It was also really the only proper eat-in restaurant within easy walking distance from us. It's still open to the public for drinks. Breakfast also still available. Hope previous serving staff are OK.
374 Opinions in 1 websites
If I could score zero I would. To the patronisingly unmotivated member of staff who I believe might identify as a manager which makes this feedback even more amusing. I suggest potentially reevaluating your attitude before walking into your place of work. Or alternatively potentially a career choice if serving drinks makes you that unhappy at 07:00. Especially when in a customer service role after taking the money for a drink you turn out you can then not provide? Also, don’t act surprised and hard done by when you receive a response as sharp as the one that you gave. Training all round required.
43 Opinions in 1 websites
Visited around 3pm on 10/08/24 for a coffee and something to eat. Place was fairly quiet, got to the till where another customer was being served so we had time to choose some food. Was met by a female staff member who couldn't look more miserable if she tried, as if we should have been ready to give our order when she was and like we were a hindrance to her. No hello, no smile just looked like she couldn't be bothered. Ordered two frappes, no question as to whether this was for eat in or takeaway or with coffee. No receipt given just took payment and walked away. I've worked in customer service myself for many years and would recommend this young lady have some retraining and at the very least, some reminders on how to be polite. Couldn't get her name as she was the only staff member not wearing a name badge but she did have her hair in a long plait.