KFC Cheltenham - Centrum Park in Cheltenham

Toilets were very dirty food wasn't good soggy chips and burger sauce wasn't nice as rest of KFC.

Fast service and fresh chicken every time

Great self service, didn't have to wait long.

They was small piece of chicken

Really quick and if you have an app you can find more deals ✌️🍻

Always wrong orders and staff are rude

Absolutely the most disgusting and dirty eating area I’ve ever seen to add there was only 2 people inside eating and almost every single table was full of left over food and wrapping, all of the staff are just sat around having a good time talking, bins full could eat in had to leave terrible sort it out kfc no wonder we stick to maccies

I ordered 3 portions of the new 3 piece lunch meal specifying no legs at KFC Centrum Park in Cheltenham. When I got home there were just 2 portions & both included a leg. The receipt enclosed in the bag showed the order correctly as ordered. This was not the 1st time I have endured this behaviour at this branch & I can only assume it was blatant theft on the part of the server. Avoid this restaurant!

Wonderful place. The order was prepared quickly.

Can be OK. Usually get the ordervwrong or items missing. Eating in is better as not so far to go to complain. When they get it right it can be great.

Nice place helpful staff .did have to tell them there was a leak in the disabled toilet tho

Portions have shrunk. Still tasty. The staff were polite and didn't seem enthusiastic. Quiet when entered, but a party of children arrived livening the place up. It was clean, including the toilets.

Food was ok, it's fast food... service was polite and quick. Used the drive through a so atmosphere not really applicable.

Food was cooked really well. Not burnt or overdone. Service was also fast.

Amazing customer service. Got my uber delivered wrong and after going back and forth with the phone operator i ended up going down and sorting it myself. as soon as i described the issue it was sorted straight away with no questions asked. my food was made within 3 minutes. extremely pleased.

Cold chips and chicken staff need to smile and try some customer service

New staff is useless... miss the old girls that knew how to make a customer happy

Food was but the place was dirty, tables not wiped and the floor sticky

Best one around alwaya fresh and hot

Last KFC I visited in Hereford was so poor I said I wouldn't use KFC again but Cheltenham was a 10/10 clean and nicely cooked food

It's a KFC like every KFC in the world, and like every KFC, you only really notice it if it was bad... It was definitely not bad, or I'd have noticed! 😝

Quick and consistent. Although 2 extra wings I purchased had been forgotten last time I was there, so taken a star off

The hotwings is too small and the food is incomplete with condiments, I have ask for it.

You get what you expect and want

Conveniently located KFC with drive through.

Staff are loverly nothing to much trouble quick service in and out food lush

Food is okay bit hit and miss sometimes it's perfect others it's not great needs better consistency. The chips are rubbish but all kfc chips are. But the fillet burger meal and hot wings are lovely. The food is instant aswell quick service

Within the recent months, this KFC has been renovated and has a nice modern open feel The staff are very friendly compared to other KFC's There is enough space for pushchairs and wheelchairs to navigate. Also, they have high chairs for the little ones

Original chikan is really disgusting chikan is Row Not good cook 🤮🤮🤮🤮 Never come again this shop

Good menu and food prices Always served hot

Went through the drive thru. It was fast and accurate. The staff was nice and friendly.

The service was very quick but the chicken wasn't very nice, soggy coating and very oily with little flavour, we decided to eat in the car because it was very noisy inside due to kids screaming to the top of their lungs, i don't really understand how we can't have food services without so much noise. Not a nice place to eat on a Sunday afternoon

Had to wait in queue for 15 mins,no cars moving.when we eventually got served giving wrong order,not what we ordered.noticed when we got home.not the first time this has happened.very poor.

Marvellous fresh rice boxes yum yum

Cycle provision lacks security It's important to know that the outdoor furniture is better secured to the floor than the cycle racks, fyi 🙄 The food's alright

Enjoyed meal at reasonable price quick and friendly service

Nice customer service and they were so timely with the orders. The atmosphere was stunning. I would definitely go back to get some fries and chicken.

Chicken was stale, smelt bad. As KFC is all about the chicken it's a one star from me. Restaurant was clean and well maintained. Parking spaces a good size. So otherwise OK.

मलाई कुखुराको मासु तेल मा तारेको हप्ता मा 1पल्ट खाँदा स्वास्थ्यमा खासै फरक पर्दैन भन्ने लाग्छ ।र आको

The food is as good as it can be for a KFC place. The staff is fast and friendly. The place is not busy so it is pretty clean, in general.

Food was just okay. The price was disgusting. So won't go back for that reason. To expensive for what you get.

Really Good Service Fast & Amazing Food You Can Even Eat Very Healthy @ KFC With Salads Rice With Vegetables & Mashed Potato Is Very Clean I Just Waited 5 Minutes for My Food I Can Recommend. Mr. Wig. YouTube

Nice refurbished restaurant. I recommend it.

Exactly as the advert says "finger licking good" Food arrived as described, hot and very tasty. All staff I came in contact with were friendly and helpful.

The worse management ever ! The guy seems to be manager in pitville Street kfc too....very slow and ignorant !

Food was sound, any monkey can cook chicken, just how I like it 👌

Worst KFC ive ever had, nasty and slimey chicken, couldnt finish my meal.

Very friendly and efficient staff

Absolutely shocking customer service...would love management to clarify their criteria for hiring staff. Very rude people working in the drive thru, the most unhelpful staff I have ever dealt with (with the exception of a couple I have spoken to). On multiple occasions I have driven up to the drive thru in the late evening being the only car there and still waiting at least 5/6 mins before someone can be bothered to take my order, and when they do they sound miserable and peed off. If they are that miserable at work get another job, don't take it out on the customers! Had way too many bad experiences here but unfortunately the only one really close to where I live. I visited the other KFC in my area and there is a huge difference in the experience within even the first 30 seconds. Kind, upbeat and great staff who want to help. Food is usually okay and they usually get my order right so cant complain there, hence the 2 stars. Customer service wise id give a ZERO and suggest staff get some proper training!!

Chicken and rice meal was pretty decent, kfc is normally hit or miss this time was good.

Enjoy a KFC its the best of all the fast food takeaways

Food is always hot & more visually appealing than other KFC's I've been to. Not actually had gastroenteritis from eating here. Down side being staff that are rude,abrupt & are poor English-speaking. They do find the time to speak to the Deliveroo/just eat drivers while clutching your order while you stand there like a spare part waiting for it. Every table, booth & chair was dirty & now they don't do the wet wipes it's just a case of using serviettes to wipe your own table so you can eat inside.

Typical KFC albeit one of the cleaner ones.

It's ok but I wish they prioritize customers in the restaurant rather than the delivery orders

I loved the food, the service was excellent, The staff were very friendly and helpful

Great experience, food tastes amazing and quick service time

This KFC is just like other KFC restaurants I have been to, very quick, friendly service, with food that is reasonably priced for a quick bite to eat, and is satisfying. There is a parking area outside which is reasonable, and the restaurant is easily accessible using different methods of transport including the bus of which a stop is located within a reasonable distance. This place is good for kids and families with a wide range of options to choose from. I would recommend.

The food is always amazing but sometimes it's reheated and dry (happened twice) The cleaning staff are lazy cause every time I eat there the tables are messy and not cleaned

Drive through closed, automated ordering closed, 1 till open., not good for a Saturday,

Took two payments months later still waiting for it to get sorted

Filthiest KFC I’ve ever been to

The toilets were the worst I've ever seen. Just look up in ware you put the toilet roll 🤮🤮🤮 air vents blocked floor disgusting so if the toilet are that bad God knows what the kitchen was like and glad I had to pop to the toilet first as was going to eat after but didn't after the sight of it. Not like you ain't git the money. Deep clean needed.

I came in store and ordered from the order board. On completion of my order I tapped my card and no receipt came out but I had a notification from internet banking to say £31.49 had been deducted from my bank account. I walked over and showed the man behind the counter and explained what had happened on the desk who said ‘this has already happened today to another customer and that it should go back into your account within 24 hours, you will NEED to pay again for the bank to refund it, which has NOT happened!!! I have now got to go back into the store costing me a further £20 in fuel to receive my money back for taking TWICE the payment I am fuming!!!! I now have to waste my time and fuel money on getting MY money back for something that was NOT my fault!!!!

Usual KFC. Good food. Very Staff helpful.

Straightforward drive through, good food, good service

Ots quick and convenient I wouldn't say quality. And if you do place a larger order it becomes more of a lucky dip. As quite often they forget items.

Hard working staff did a good job of serving everyone quickly. I only had a couple of pieces of chicken but it was really quite good.

I don't like KFC food. Harmful, average quality

Chips and coffee were nice. Chicken was drier than a nuns gruff

You have one job - serving chicken and it amazes me how you manage to orders wrong all the time

Orderd chicken drum sticks got chicken breasts

Went with my partner on our way back from shopping, got it to take out (mini fillets and some hot wings). While waiting I popped to the loo, I wish I hadnt, absolutely disgusting state made me feel sick, flusher barely worked and toilets were far from clean 🤢 we finally got home with our order and turns out we had half of the stuff we paid for so partner had to all the way back to get the rest of our stuff... - UPDATE- they did remake the order and gave us some popcorn chicken and a pepsi for free as compensation which was good. My advice just dont use the toilets...

Rafik behind the counter was rude and arrogant, he called my friend a fat cow because she ordered 3 meals, not very impressed.

Yes Dad Daniel Shaw Be Good Summer Holiday Weekend Off Before Go Away From Way To

Ate in restaurant which was clean and tidy. Not very busy and wait for food did not take long. Hot and tasty meal

Always clean. Staff are changing constantly so I can't comment. Food is as it is really KFC

Fast service and no queue when we went through drive through. All 3 of us were happy with our orders.

Was told it was a 6 minute wait, had to wait 15 for a burger, the rude youngster at the drive through gave the worst customer service I have ever experienced. Don't bother.

Lovely staff inside, lack of braincells means long long waits though

Worst restourant ever. Staff don't know what to do. Poor management. :(

Asked for no cheese but got cheese

Two meals came cold and which turn up late

Absolutely avoid, food quality poor, slapped together, wrong order given out, when challenged, there was no apology, no sauces, and tables were sticky, couldn't understand the staff.

Quick efficient and good food. Would be 5, stars if i had been given a smile

Staff very helpful and the place was clean

Pretty much the same as every other KFC in the country.

Enjoyed the food the chicken burger bankwit Was nice it comes with chicken on its own and in the burger you can chose your options on the screen no wonder why it was busy because the food is very nice the chocolate Ice cream Sunday was nice staff were friendly the only thing is you can't get the sauces like the worcester one be shell you have to ask at this one but I don't need to have a 4 star for that we will be back soon.

Friendly staff, super helpful. Clean and modern. Efficient, good service here. Thanks

Food good but restaurant could be cleaner

KFC is the guilty pleasure. First time I had been there for years. As good as ever.

Really under trained / under staffed. Drive thru considerably quicker and easier. Even click and collect waiting a long time

Hate to be a Karen however when I order food from the drive thu and get charged for it I expect it to be in the bag after driving home to find meal missing ... and of course you can’t ring the store

Never give me the right food and missing a bottle of pop

Very long wait of 25mins for take out food. But at least the order was correct this time.

Very dirty outside litter in the bushes and all over the tables. Long wait for food as rather a que and one 1 person taken orders altogether 5 people were stood beside the counter

Exactly what you'd expect from KFC. Server was quite bubbly too which was nice.

Great service and hot food, unlike McDonalds!

Hi all good food pit stop here all!! Service quite quick in service and value! This drive through KFC has toilets and a sit in area all OK, give it a try all, enjoy all!! N. Hayward Gloucester

Clean restaurant fast turn over of food happy with our meal

Excellent service and the food was great.