Based on 199 opinions finded in 3 websites
Based on 199 opinions finded in 3 websites
Nº 292 in 545 in Cheltenham
Opinions
Great tasting drinks and food.The staff ate very friendly and helpful
ken coulter . 2024-10-28
MORE AT Google
All tables were full of used cups glasses plates etc. lady behind counter was on her phone. We were the only ones sat in the restaurant. When tables were eventually cleared, tables were not wiped clean. Chairs are filthy and in need of a good hoover yet alone clean
Manda Bakes . 2024-10-24
MORE AT Google
Good service and good coffee. Just a shame that a lot of tables are taken up by trays that haven’t been cleared.
Chloe . 2024-10-20
MORE AT Google
Very professional and friendly. Good quick service.
Izabella Dora Balogh . 2024-09-22
MORE AT Google
A cleaner and better cared for site than some.
Ivor Richards . 2024-08-02
MORE AT Google
Ordered cookie dough and this didn't even look like what they advertise? No cookie bits and taste a lot like milk. The staff is also rushing to the point that she knocked her own drink. Idk why she's in a rush when it's quiet anyways. Not a great experience.
Norly Joy . 2024-07-19
MORE AT Google
Toilet Stink!!! Food left on the bar, nobody say it's ready. Too cold inside.
karolina kaczmarek . 2024-07-08
MORE AT Google
I’ve discovered a great new place for a coffee after work. What stood out was the welcome and great personable service. Thank you.
The Party Faithful . 2024-06-22
MORE AT Google
Asked for whipped latte, but i've been served milk on ice.
Marta Spook . 2024-06-10
MORE AT Google
Some tables and floor were dirty
Neil Cameron . 2024-05-29
MORE AT Google
First off. You should know that although not clear. Costa don't allow dogs in their store... ... unfortunately the team are so ignorant and self absorbed that they didn't even realise that we had been standing there for a few minutes....Once the girl finally acknowledged our existence she very quickly said 'oh we don't allow dogs in here. You need to get out now!' at which point I explained 'oh ok well I know for next time...can I order my drink and I'll go outside?' she then looked over at what must of been the supervisor at the time. Who was a bit more cooperative and agreed to take my order and bring it out for me. I suggest you close this place down until you can teach your staff some normal customer service skills... ...All it would of taken was acknowledgement of the customers existence... 'Hi, we'll be right with you' or if the person has a dog 'Hi, due to our cleanliness policy we can't allow dogs in here' Does this sound like stating the obvious?
Man Vs Mind . 2024-04-03
MORE AT Google
A model for a well run Costa. Does everything you expect and does it well. Staff great and helpful.
Nigel Savage . 2024-03-21
MORE AT Google
I come here regularly, it's always clean, tidy and friendly. A warm and happy environment to be in. 🥰
Fleur Townshend . 2024-02-27
MORE AT Google
A much better experience than recent visits
Leechy . 2024-01-30
MORE AT Google
This Costa Coffee is kept very clean by the staff members also they are very friendly. There is enough access for pushchairs and wheelchairs. Also, they have disabled access toilets
Diaz . 2023-11-28
MORE AT Google
Food and coffee nice and hot. They ran out of blueberry muffins which I oedered 1 of and put a note on the bag apologising and gave me a lemon and a Victoria sponge muffin instead!
Laura . 2023-08-30
MORE AT Just Eat
Food hot and tasty , drinks perfect !
Nicola . 2023-08-29
MORE AT Just Eat
No signage saying you can't take you're dog inside,ordered coffee and cakes and then was asked to leave! Don't have an issue if this is the policy but if it is give customers the information as they enter the coffee house so they can decide,now sat outside after poor service with 2 attempts to get a hot coffee and one was wrong!
Sean Rastelli . 2023-08-27
MORE AT Google
Quick visit to waste some time. Great service from the team. Relaxed....quiet visit
Nigel Walsh . 2023-08-24
MORE AT Google
Both orders wrong and no straws
George . 2023-08-07
MORE AT Just Eat
Food hot and drinks were spot on as always ! Xx
Nicola . 2023-07-28
MORE AT Just Eat
Just a shout out to Will as he always makes my drink perfect even though its long and complicated! Iced coconut latte, sugar free vanilla syrup, only 1 shot of coffee and little ice. He makes it perfect every time and has the best customer service too!
Emma emma . 2023-07-26
MORE AT Google
Not happy with hot chocolate as it tastes of coffee
Teresa . 2023-07-01
MORE AT Just Eat
Perfect coffee + even better banana bread!
Agata . 2023-06-28
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At last a really clean Costa with very attentive staff. The man behind the counter was very welcoming. Well done!
Ramón González . 2023-05-28
MORE AT Google
Staff were not too bothered, much more like a visit to Mcdonald's than a cafe.
Thom Harrison . 2023-05-16
MORE AT Google
Cheese and ham toasties was hard and dry and couldn't taste cheese. Asked for chocolate Sprinkles on my cappuccino but didn't get any.
Laura . 2023-04-28
MORE AT Just Eat
the drinks are all watery and it was supposed to originally come by 5:25pm and it is currently 6:23pm and it was delivered a few minutes ago.
maddison . 2023-04-10
MORE AT Just Eat
Nice breakfast tea and cakes coffee not sure about 😸
Ann Rowan . 2023-03-15
MORE AT Google
Items missing from my order and when I asked the driver he said I don't care not my problem was extremely rude to me
michael . 2023-01-02
MORE AT Just Eat
Ordered 3 drinks and got one that was full and two mostly empty all of which were ice cold. Never ordering through this again.
Aaron . 2022-12-28
MORE AT Just Eat
Great hot chocolates for me and the boys, very friendly service.
Thomas Rowland-Hill . 2022-12-13
MORE AT Google
Lovely croissant which I had with butter and jam. Cappuccino was nice and hot. Delivery driver was pleasant and friendly. Altogether a nice breakfast!
Laura . 2022-12-07
MORE AT Just Eat
Ordered 3 coffees only 1 arrived
julie . 2022-12-05
MORE AT Just Eat
My only issue is, there doesn't seem to he much if you have to follow a gluten free diet
Mandy Sprason . 2022-11-06
MORE AT Google
Another great coffee with great service.
Paul Robinson . 2022-10-25
MORE AT Google
The person who made my drink left me a sweet note! Made my day and was all delicious.
Grace . 2022-10-15
MORE AT Just Eat
We've just received our fairly large order, delivery was OK. Not the driver's fault as we have lots of road works, but the food and coffee is awful! We ordered 1 x ham & cheese toasty, the one side was toast the other side was bread, far from a toasty! I ordered a Caramel Cortado to find it was half full, literally two or three mouthfuls. We have ordered from Costas a few times before but not had one this bad in a very long time. Very disappointed and upset with the money we have spent.
Sasha . 2022-10-12
MORE AT Just Eat
Great coffee,amazing service especially by the ladies that served me, Jess makes an amazing ginger bread latte
Robin Dyer . 2022-09-25
MORE AT Google
Underwhelming, Hot chocolate ok, panini looked as though it's a cost cutting exercise, over cooked on the top soggy on the bottom and very very little filling of chicken and chorizo , very poor. Come on sort it out!!!
Dave Green . 2022-09-23
MORE AT Google
Nearly everytime there is a item missing. You need better staff. It shouldn't be hard to count 4 items.
Rachael . 2022-09-20
MORE AT Just Eat
Brilliant delivery driver - everything arrived perfectly! Really pleased thank you!
Alice . 2022-08-16
MORE AT Just Eat
The delivery driver was very friendly
Althea . 2022-08-11
MORE AT Just Eat
No sprinkles on top and tasted weir could taste the strawberry so very disappointed
Helen . 2022-08-11
MORE AT Just Eat
All good no issues apart from my white hot chocolate was stone cold 🥶
Trudy . 2022-07-26
MORE AT Just Eat
It's so hot in here. The AC is broken still and it's 25c outside
Lawn Mowers & Things That Make Noise . 2022-06-14
MORE AT Google
such a lovely restaurant!! very very happy with the customer service!! thank you for the chocolate twist!
Keeley . 2022-06-08
MORE AT Just Eat
The cake is so dry, stale and hard it is totally inedible. £7 worth of cake straight in the bin. Such a shame as have ordered from here twice before and it's been great. Wont be bothering again.
becci . 2022-04-08
MORE AT Just Eat
Missing item again and another item replaced
Sharon . 2022-01-04
MORE AT Just Eat
Good coffee and nice vegan sandwich.
Chloe . 2021-12-30
MORE AT Just Eat
I swear every time I order, something is missing. My mocha coffee wasn’t delivered despite it being on the receipt very clearly.
Kerry . 2021-11-22
MORE AT Just Eat
Great service from Costa and just eat delivery, very happy thankyou
Wiz . 2021-11-07
MORE AT Just Eat
Lovely just could be slightly hotter
Teresa . 2021-10-22
MORE AT Just Eat
Once I got the notification that the order had been dispatched it kept the driver at the same point on the map (outside costa) for 15 + minutes. My food arrived cold and the drink was all melted. The lemon muffin was not in there, I had a substitute which I didn’t want. Please refund this order.
Lauren . 2021-10-04
MORE AT Just Eat
I ordered a medium but a large turned up, which is fine but I didn’t have enough sugar and I’m on a fluid restriction due. to my dialysis so not happy
Stef . 2021-09-07
MORE AT Just Eat
Very nice delivery lady, polite. I am disabled and can’t walk, delivery lady put items where I asked so I could reach them easily enough. Thank you☺️
Stef . 2021-09-05
MORE AT Just Eat
2 of the 8 items i ordered were missing.
Charlotte . 2021-08-24
MORE AT Just Eat
Staff contacted me informing me of the ingredient shortage therefore not being able to provide a drink for me, offered me a different drink and also gave me a pastry for free apologising for not having the drink
Ben . 2021-07-20
MORE AT Just Eat
Food was cold I had to wait over an hour
Adele . 2021-07-14
MORE AT Just Eat
Excellent food and drink and excellent delievery service
Tracie . 2021-06-16
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Although the delivery was quick. The wrong drinks were delivered. I ordered two caramel lattes and instead received to iced caramel lattes.
Conner . 2021-06-11
MORE AT Just Eat
Delivery was 45 mins late despite being pre ordered for 3pm. One item was missing and we were sent a Latte instead of a Cappuccino. Won't be ordering from here again.
Liz . 2021-06-07
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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485 Opinions
Excellent atmosphere, top quality food, well kept keg products and friendly staff
368 Opinions
Disappointed with order. Food delivery time kept changing, eventually being 1.5h for an English breakfast. Once the order arrived, the food was cold. Shame as the quality of the food used seemed great.
1917 Opinions
We usually love eating here but Sat. 19 th we booked a table for 3 people 2 pm so we could enjoy a light lunch as we needed to be out by 15.10 pm latest because of collecting grandson. We placed our food order straight away along with our drinks orders because we thought this would be quickest. We ordered the same, 3 club sandwiches to make things easy. Drinks followed , however from placing the order, the 3 sandwiches took 45 mins to reach the table, by which time we had finished our drinks and now only had 15 mins to each eat both sandwiches and chips, without getting indigestion! I had to ask for something to wrap some of the sandwiches in so we could take what we didn’t have time to eat with us as it was now all such a rush. So ended up wrapping 2 halves of the sandwiches up in foil! Very disappointing due to the time pressure we were put under and having to take food away. Had we been told at the start of being seated that due to being so busy the food would take so long we would not have stayed because we only made the booking at 12.o’clock as a treat because we had time to spare. (we would have just gone to a cafe if we had been told about the waiting time). The food was presented well and tasted lovely, as always. The staff remained pleasant and when paying the bill were apologetic, but the nice lunch we planned was ruined by the pressure of rushing to eat our food unfortunately.
1313 Opinions
I’ve always loved wagamamas but sadly the food seems to be going down hill. I ordered a tofu curry but the veg was all undercooked. The whole meal was pretty thrown together and £13 just doesn’t reflect what you’re paying for. I’ve ordered genuine cuisine for less and have had much better. Don’t think I’ll visit again sadly.
1052 Opinions
Love this pub in the past. Went recently and felt observed by bar staff. When ordering drinks fine but afterwards quite salty behaviour. Clearing drinks outside when still drinking them and a feeling of not being welcome. A same really. It’s been a good pub in the past.