Delivery
Pickup
Outdoor
The best restaurants in Burham, Eccles and Wouldham Tonbridge and Malling South East
13 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
91 Opinions in 1 websites
Updated Review: A few weeks ago, the community manager at FireAway Wouldham reached out to address my previous experience, and I have to give credit where it’s due—she made a significant effort to turn things around. She not only offered a refund for the disappointing orders but also invited me to re-review the store by placing a large order for six people. While there was a small hiccup with a missing side, the pizzas were much improved and enjoyed by everyone. To make up for the forgotten item, she personally drove the missing side and an apology pizza to my home, which was an impressive gesture. It’s clear that they’re making strides to improve, but I can’t overlook that this was part of an effort to redeem themselves after a poor first impression. That said, the progress is evident, and I’m tentatively increasing my rating from 1/5 to 3/5. I’ll definitely be back on my own terms soon to see if this improvement continues, and hopefully, I can raise my rating further. For now, it’s promising to see the team taking feedback seriously. ——— Previous Review: I ordered from FireAway Wouldham last Tuesday, and the experience was a total disappointment from start to finish. First, my order was delayed by 30 minutes, which wouldn't have been an issue if someone had contacted me. Instead, I had to sit in the restaurant area waiting with no updates. When I finally got my pizzas, I was shocked at what I received. The first image shows what’s advertised, and the second is what I got—literally four pieces of meat on it. I thought it might have been a mistake, but when I opened the second pizza, it was the exact same. It looked nothing like what was advertised. I called to ask for a refund, but the staff member—who was clearly new—said he was ‘trained to put that much on’ and that 'it has onions and peppers so it's not like it's empty.' He also said he couldn’t give a refund without the boss calling me back, so I gave him my number. It’s now been over a week, and I’ve heard nothing. I’ve been ignored by the team at FireAway Wouldham, and I’m left completely disappointed. This is not what I paid for, and it’s certainly not what’s advertised. Avoid if you want what you pay for.
1369 Opinions in 2 websites
My Christmas treat. Chorizo scotch eggs to start for both my friend and I. Mains, beef skewer and vension loin. Cheese to follow. Asked no nuts, but the cheese board covered with them. They had to replace but was apologetic. They serve local produce and beverages. It's not cheap but a lovely night out. Can get quite noisy as it's a small restaurant and a bar. All freshly cooked to order.
150 Opinions in 1 websites
Booked on line Nov 23rd for a booking on 9th Dec. Had immediate confirmation. Received reminder 2 days before. We arrived at the restaurant we discovered it was all boarded up and looked like it had been closed for months. Website still up and taking bookings
333 Opinions in 2 websites
My local pub. Can be OK, but today was great. Our server was personable and chatty. My friend had the 3 course lunch set menu, starter, smoked mackerel and horseradish pate with toasted sourdough bread. More than one piece would have been appreciated. Main, low and slow roasted pork belly, and Eton Mess for dessert. I didn't have a starter, skate wing from the main menu, and supposedly tiramasu, just a chocolate mousse with a fabulous brandy base. I didn't have the coffee or cream top. We had a lovely lunch and made extra special by using my loyalty card.
3290 Opinions in 2 websites
Nice looking place and that is where it stops, 18.30 dinner reservation 4 out of 8 had starters, i myself had Pork Belly 3 Slivers for just under £10.00 bit step, 20.30 still waiting for our mains to come out of which two were luke warm at best. Great location but will not be returning.
79 Opinions in 2 websites
We have used this takeaway quite a bit since moving I'm nearby. The food is always really good but they do get extremely busy that customer service sometimes let's it down. We made an order last night of about £50 and ordered for collection. When I arrived I'm the shop there was a queue out of the door and the poor person behind the counter had clearly been told to just keep answering the phone to new orders. It took ages to get the food after I asked as the person behind the counter again got distracted by the telephone. They need to manage situations like this better by having more staff. Good food though.