Happy House in Tonbridge and Malling

We have used this takeaway quite a bit since moving I'm nearby. The food is always really good but they do get extremely busy that customer service sometimes let's it down. We made an order last night of about £50 and ordered for collection. When I arrived I'm the shop there was a queue out of the door and the poor person behind the counter had clearly been told to just keep answering the phone to new orders. It took ages to get the food after I asked as the person behind the counter again got distracted by the telephone. They need to manage situations like this better by having more staff. Good food though.

We were told that delivery would be 90 mins but 30 mins if we collected. I arrived at Happy House only to find my food hadn't even been cooked yet. I was in a qué with others in the same position. It took an hour in total. When I got home ( 5 mins away ) the food was cold and to top it off , the beef I ordered was chicken and they forgot my rice.

This was our first experience of Happy House, having not been in the area long and sadly, we won’t be returning. Our chow meins were more full of beansprouts than chicken or noddles and pretty tasteless in themselves. After paying £17.40 for two chow meins, we really were quite disappointed.

Always polite. Kens English not that good, but a smashing bloke.

food was amazing and all tasted fresh! loved the service definitely coming back. also didnt take much time for the food to arrive 100% recommend.

Ordered lamb korma Meat and the juice was Absolutely tasteless and very watery as was the previous order

Was happy with Happy House for years but really gone downhill in last 6 months. Gave it a last chance but won’t be going back. Anything that is supposed to be crispy is soggy. Special fried rice and egg fried rice like boiled rice. Crisp shredded beef, crispy duck and sweet and sour batter balls all soggy and not crispy. About 6th time disappointed now. Even chips and chicken taste soggy, no crisp whatsoever.

Absolutely terrible service!! Had to return the food because the pork chow mien was rubbery, the egg fried rice was mush and duck tasted off!! This would have been made up if the receptionist was actually polite and apologetic considering I drove all the way back to return the food! But instead she was rude and disrespectful and extremely unprofessional. If you can’t handle criticism or complaints you shouldn’t be behind the front desk!!

Again, May I say never disappointed another outstanding delivery from happy house, which makes this a happy house 😜🙏. We always have a great take-away from here, never disappoints and consistently excellent food. Collection this time was on point considering we are just on the border of there area, delivery staff are nice to. Happy halloween.💀👻

Just had a fantastic meal from happy house best one ever and we’ve been using them for many years. Had to just over an hour for delivery but on a Friday night that’s to be expected and the delivery lady is very nice as well. Well done Happy House

Great food, very reasonable price, superb front of house staff, highly recommend .

This is my local. I usually collect as they can sometimes have a problem with timing. Food is always good and hot. I wished they'd have more variety with veg, like broccoli. Their Singapore Noodles are yummy.

Well cooked, not greasy at all like other places. Friendly service and good value for money.

New to the area so thought we would try our local, All dishes were very good and delivered on time. Excellent service.

Puedo decir que hace un año atrás estaba malísimo pero estos días vamos pidiendo de nuevo y es lo mejor buenísimo todo. Me encanta todo lo que he probado

The worst Chinese I’ve ever had Sweet and sour sauce was like gravy with a pineapple chunk in the only real thing edible was the chips but you can’t really go wrong with them Will not use again ever

Have been using this chinese for a while and last few times its got worse and worse now to the point where the food quality is so bad i wont be ordering again!

It was ok but value for money was not there. The starters I.e. seaweed, chicken satay etc are tiny. £3.20 for the smallest portion of seaweed!!Felt ripped off as soon as we got all the food out. We wouldn’t return, plenty of other takeaways around.

I’m so glad. I found this takeaway. It’s so delicious. Id definitely recommend: The Best ribs I’ve ever tasted. Defo be back.

Quick service nothing to complain about! The food is nice not too salty and very hot on arrival and tasty. Good portions and great food!

Food was very average, chicken balls were very greasy, Cantonese style pork was ok but a very small portion, ribs were just pure fat and gristle, there are much better chinese takeaways nearby

Food was very average, chicken balls were very greasy, Cantonese style pork was ok but a very small portion, ribs were just pure fat and gristle, there are much better chinese takeaways nearby

Bang average food, looks a bit grubby inside and looks like it needs a refurb inside and out, no competition for miles so guess it's not a problem serving stodge..

Good takeaway. Food normally okay. Better to collect as home delivery can take an age. Also with collection you can pay by card. English is a second language, can be difficult to communicate if young lady not present.

Great food at a good price, staff always welcome you, and service is second to none.

We ordered from here last night was very appalled by the service we received. When our order finally arrived it was missing our main dishes, the currys! when I phoned up explaining I was told the wait would be 1 hour and 30 minutes for my curry's to arrive. When i mentioned the rice and chips going cold by then I was told to eat them whilst we waited for the curry's!! Assuming they then expected us to just eat the currys on their own with a spoon or a straw when they eventually arrived. My partner was spoken to very rudely by the lady on the other end of the phone, Refused to give us the refund of our meals so everything ended up going in the bin because who wants to eat just rice and chips!! The matter is STILL left unsolved! We have eaten here for such a long time and you have most definetly lost our custom we will not be returning. Not recommended at all, go to somewhere who actually look and care for their custom

Fair priced food , however portions vary depending on who is cooking at the time . Sometimes it is a long wait when busy as only 2 people working in kitchen ...Best to ring ahead and collect ....

Brilliant value for money, delivery staff always polite and efficient.

Sometimes it takes excessive amounts of time, others it is quite quick. However, the taste of the food is alright and a good quantity. Just a tad overpriced.

Used them about 3 times prior and had no issues with delivery but have gotten things from the order. Today I ordered an hour and a half ago and no sign of any food I phone after waiting an hour and they told me the driver had just left.. half hour later no sign and they are 5 min drive away. Unacceptable.

I waited from 7.15 until 9.20 for delivery. Got fobbed with excuses when I chased it up . After the second chase up it was delivered within 5 mins . Unfortunately half the order was missing .

We ordered our food at 7:15 and was told it would be around 1/2 hour to an hour. After waiting for over an hour we phoned them back. We were then told our food would be with us soon. At 9:15 we phoned them back to cancel as was getting so late. They told us food was on its way. It arrived at 9:30 we then opened it up and released half our food was missing. At this point we had given up and won't be ordering food there again!

Ordered a home delivery at 7pm was told delivery would take an hour and a half thought then that's a bit long considering I live in the next village 5mins away, well the time got to 8.30 thought it would be here soon NO it turned up at 9.50pm so disappointed with the service will be thinking of looking else where for my Chinese

Always lovely moved to aylesford over 3 years ago but took about five Chinese takeaways to find a decent one, finally found this and staff are really nice.

Food was over cooked and rubbish also said 20 mins for collection and ended up being 50 mins 😭

The food is good but not outstanding. The problem that we have had twice is with delivery. We have twice been given someone else’s order... which you do not realise until you have already opened it... because let’s face it you open it in expectation of seeing your food. They have been good about it but it’s not ideal.

A very tasty Chinese... and their delivery time is as expected, quite prompt depending on the days I come often and never had a bad meal from here never disappointed

Simple no nonsense tasty chinese food. Pretty authentic Chinese food as far as UK takeaways go. Their delivery is pretty reliable too considering they are a small place in a small village - recommend bearing that in mind during busy periods. Like it - recommend.

Nice Chinese takeaway. Their Special Chow mein has the most succulent prawns in it.

Comida a las 6:40 pidió que hemos trasladado a la zona y tenía familia allí para celebrar. Ahora es 8:40 y no tenía ninguna comida a domicilio. Llamamos más de 5 veces y nos dijeron que hace más de una hora fue en su camino (es una milla! ) NO ME IMPRESIONÓ.

Always had a great take-away from here, never disappoints and consistently excellent food. Collection this time as I was in the area, delivery is always good too.

El personal no hablaba mucho inglés, a menos que haya lo que creo que es su hija allí, así que puede venir a través como grosero.

Food is beyond atrocious!! Everything I ordered, including Lamb, Chicken, chow mein and chips has gone out to the foxes! Wonder if they will eat this disgusting food! It is not even worthy of a 1 star rating! This is by far the worst chinese I have ever had dished up! This place does not deserve to even exist!

Again that you for one of the most tastiest Chinese I have had in a long time. For the distance from burham to Blue Bell Hill, the Chinese is always hot and on time.

Always good food, quick delivery and friendly service ;)

PLEASE BE AWARE Ordered a Chinese tonight from Happy House in Burham at 19.15, was told it will be 55 mins. No problem, expected that on a Friday night. It gets to 20.30 and no food or phone call. Call them to see what's going on, my partner gets told "its on it way, we are very busy, bye" and they hang up. Now I found this unacceptable, so called them back. They didn't answer the first two times. I know they have phone/address recognition as they knew our address for our order. I then phoned again, they answered and put he phone down immediately without talking. This happened 4/5 times. I finally got through to them and was told the same, it's on it way we are very busy. We still have no food! We have been a fan of their food and using their take away for years now but find that this is not acceptable at all and won't be using them again!!!Well our order has arrived 2hours after we have ordered it. One dish was missing so we called them to tell them. Again very rude on the phone. Asked for them to refund or money and not to bring the missing dish.The delivery driver arrived with the missing dish and no refund. I asked for our refund. He gave our money back. Then asked for the food back which was on our plate! So we obliged. Never using that place again!!!! Stay well away! Also found a prawn in my chicken ball, along with the chicken!

En primer lugar me gustaría saber por qué 0 estrellas no es una opción como una estrella está demasiados.

Esta es la primera vez que he utilizado este llevar. Este fue recomendado para mí alguien en el Robin Hood pub pero nunca pudimos encontrar un menú en línea, además no tienen ningún sitio web, lo que es una pena. Así que me fui del manguito Vi de las otras recomendaciones que el mein la comida especial era bueno, eran bang, y carne crujientes de chili, pollo y hongos. Debes probar este estoy en la última colina azul de Bell y nos trajeron en 1\2 hr caliente, un sábado no está mal.

Esta es nuestra comida china locales llevar, que creo que es el mejor de la zona de Maidstone, hemos probado muchos a lo largo de los años, y siempre comparar volver a casa felices, no es que no nos gusta cambiar, disfrutar de los sabores de los platos a los demás llevar. Los precios son competitivos, tenemos que entregan y los conductores son muy amables.

I live just up the road from here. Pretty average Chinese. Has good days and bad days. Standard Chinese in my eyes.