Based on 143 opinions finded in 2 websites
Based on 143 opinions finded in 2 websites
Nº 248 in 339 in Tonbridge and Malling
Nº 9 of 18 Chinese in Tonbridge and Malling
Opinions
Spare of the moment change of plans we decided to try a new takeaway and we was not disappointed they are extremely polite reasonably priced and food was exceptional, with a bonus of generous portions, this will be our go too Chinese now
James Jackson . 2024-10-05
MORE AT Google
Food served hot service very good
Katie Sparks . 2024-08-16
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This is one of the best round east /West malling the food is allwas Good the staff are friendly would recommend it to anyone
conrad diamond . 2024-07-24
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Switched to Ho Lap House after years of using another Chinese Takeaway. Wow, I can't believe the difference. Service and delivery was faultless. The food was at a higher level than our previous Takeaway outlet. Please keep up the fantastic work
Amanda M . 2024-03-17
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Great. Food. But allways. Arrives Cold. & not what you want when you order & take. Away. Just go to Best Wok. Msrtin square. Food. Is sllwayd 100%. & comes. Pipping hot. Okay tad more exspensive. But you get youre moneys. Worth.
CYRIL FOZZY . 2024-03-09
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My favourite Chinese! Always really hot and fast delivery. Food always tastes so good
Ellie Farrington . 2024-01-20
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Oh dear! What have you done to your sweet and sour sauce. Has no taste now. Won't be getting our NYE takeaway from here anymore.
Angela G . 2023-12-31
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I travel to many different places because of my management audit job nature, this time I’m in Maidstone. It’s my first time to try this takeaway shop, ordered chicken n sweetcorn soup, salt n pepper spareribs, special fried rice, king prawns spring onions n gingers, sweet n sour chicken in HK style. Guess what, the fried rice was one of the best I ever ate because it was dry n not too salty, size of the king prawns was truly the right size, btw, chicken sweetcorn soup was not salty at all. I’m too full for the spareribs now, I might eat them later or bring them back home tomorrow. Overall verdict, great taste, value for money and I’ll go back there again if I’m in Maidstone next time. 😊
OSIN KK . 2023-11-16
MORE AT Google
Ordered from here a few times and every time it’s got worse waited over an hour for the delivery man and the food was cold , chips soggy and all the juices had run out of the containers into the bag . Don’t think I’ll bother anymore
Aimee F . 2023-11-08
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So this used to be my absolute favourite id order weekly. I don’t know why their standards have dropped so low on their food quality it tastes like it’s fried in dirty old oil, I don’t know if I have changed the chef but it is absolutely disgusting now the curry sauce smelt like a perfume. The only thing that was consistent was the vegetable rolls because they’re frozen and I even had the pleasure of old dry stale chips. With deep fried spuds eyes on them, can’t say I’m ever gonna order from there again. Such a shame as It used to be really nice.
Whirleywheels . 2023-08-04
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Great food every time especially their fried squid and their fried rice/noodle dishes. We go every other week and they haven't disappointed yet! Unfortunate about price increases but can't expect them to keep the same prices when everyone else is driving them up. Besides, the meals are worth the price :)
HT . 2023-07-14
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Have not had a takeaway from here in a while now and tbh wish we hadn’t bothered. We asked for pork chow men in gravy and received just a pork chow mein which was dry and unapettising. The rice was tasteless and the chicken in our meal was rubbery. On top of that they have put their prices up. I won’t be bothering with this establishment again. There are much better food places that provide value got money and are much more enjoyable.
J8000QEkarenp . 2023-07-06
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Such a shame, I was really looking forward to them reopening, but I ordered a shredded chilli beef, small egg fried rice and crispy seaweed, and it came to over £21. I ordered directly with them and picked up. I can’t justify that again for Chinese takeaway for 1.
Naomi Dommett . 2023-07-01
MORE AT Google
We've purchased a takeaway from Ho Lap twice now. Since it's so hard to find a decent one in the area, we went on recommendation. The first order wasn't too bad, and probably the only decent one out of all the takeaways we've tried recently. However, our second order yesterday was somewhat disappointing. As others have mentioned, everything seems to taste the same. There's no 'freshness' about any of their food. Everything is overcooked and quite hard, and literally breaded, battered, and deep fried. Even the meat in the special fried rice, which, although had a nice flavour, had hard bits of meat in it. I really fancied the salt and pepper chicken wings, and yet they turned up breaded, which isn't clearly stated on the menu. The salt and pepper king prawns are really good, though. To me, it seems they haven't got a chef who knows how to cook Chinese food, and they simply deep fry everything on the menu. Sadly I think our search will have to continue, as this place isn't cheap either.
PinkEgg78 . 2023-06-04
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As take always charge for packaging now, I will not ever have take away from here again. If you know what is good for you, you will stop to
Diptastik . 2023-03-22
MORE AT Google
Always nice chips sometimes over done or warmed up
janet groves . 2022-12-24
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First time ordering I’m afraid it will be our last Tasted better
Patricia Rowlands . 2022-11-26
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Ho Lap has lasted this long for a reason. The food was tasty and fresh.
Beep . 2022-11-01
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Amazing Chinese, food always great and delivery quick
sonya fisher . 2022-09-26
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Love the food and always quick. However prices have shot up. What normally costs £28-29 for a take out now costs £39.50! I know that you restaurants need to increase prices - however 33% increase it going a bit over the top. That may be the last takeout from here for some time. Very sad times.
Roe723 . 2022-08-28
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My regular order has gone up in price from £13:10 to £17:00. Won’t be coming back with that sort of price hike Hi Yau Gai Po Special Chow Mein Pancake Roll Outrageous I’m afraid
MrFFF . 2022-08-21
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Nice food at a reasonable price, friendly service
David oakley . 2022-06-11
MORE AT Google
The food here is authentic, tasty and really hits home for me. It tastes much better than all the Cantonese restaurants I've been to in London (and better value). The owners are also super friendly and nice! I'll be making sure I come back regularly to satisfy my cravings for Cantonese food :).
Jeffrey Liang . 2022-05-20
MORE AT Google
The food was good the service was good and quick
Mathew Brown . 2022-04-24
MORE AT Google
This really should get 1/2 a star. However, I have been a customer of Ho Lap House for 5 years and slowly the quality has dwindled along with the menus. I bought 3 starters and a main meal from here and they all tasted the same, apart from the duck that was missing the pancakes. This is not the first time this has happened; sometimes it’s the hosin sauce, the sliced accompaniments or the pancakes! This will be the last time I spend my money there.
Henry J . 2022-04-09
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Used so many times and it’s getting worse. Slimy satay chicken . £50.00 worth but no prawn crackers. Just a let down again and will be sure to try a new one next time.
Moy Savage . 2022-03-12
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Order starter potion for 2. About enough sea weed for a child potion at best. Tiny pot. Satay chicken doesn’t come with satay sauce. So it’s just dry chicken. False advertising. Food was dry and expensive. Do not order. Much nicer and friendlier Chinese’s in the area.
tanishac2022 . 2022-01-09
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Sorry I won’t be eating here again no taste no flavour and left a unpleasant taste in my mouth and 40 minute wait for 2 dishes is not acceptable
84judithr . 2022-01-07
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A fantastic takeaway as always. Piping hot and tasty. Wait times of about 20 mins to collect
Leigh Clark . 2021-11-16
MORE AT Google
NEVER answer the phone Nice Chinese if u manage to get one 9/10 I give up n get domino’s instead
Steve Letchford . 2021-10-10
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Best Chinese delivery around. Lovely food, professional service.
D M . 2021-10-05
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Food is lovely but it is an absolute nightmare to get through on the phone. Why on earth Ho Lap House doesn't have an "order online" facility is beyond me.
Dan Griffiths . 2021-10-02
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Really lovely place. Staff are super friendly and literally learn your name without you having to say it when you phone in! Yes I am a regular but they do it to a lot of people. Food is really good, hence becoming a regular!
Alexandra Garratt . 2021-10-01
MORE AT Google
I'd like to recommend the shredded chilli beef in batter and, for the healthy eater, Singapore chow mein.
Martin Lack . 2021-08-14
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The food is allways good quality cooked food all the time
Steven Powdrill . 2021-03-28
MORE AT Google
Lovely food always is and the girl on the counter is gorgeous 😍 will use again
Lloyd Hayward . 2021-03-27
MORE AT Google
Would definitely recommend this restaurant take a way good food fair prices excellent service Very polite delivery is quite quick sometimes it takes a while to get through but worth the wait
Dean Martin . 2021-02-13
MORE AT Google
Best Chinese in the area, we always order from them and never had an issue. Food has always been great!
Daniel Malkani . 2020-08-28
MORE AT Google
This is the first Chinese takeaway since lockdown and it was absolutely delicious 😋 Thankyou so much
P9622TZlisat . 2020-05-27
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We ordered delivery on a Wednesday evening and were told it would take 45 minutes to an hour. When it had not arrived after an hour and 15 minutes I called to ask if it was on it's way. The man I spoke to was incredibly rude on the phone, he actually used the phrase "we have more than one customer " and told me he was too busy to know when the delivery driver had left and seemed just generally annoyed that I was even asking. When I said I had been told it would be no more than an hour, he responded that it wasn't him that told me that, so why was I even saying it. I am genuinely amazed at the shocking customer service and they way he spoke to me. The food arrived shortly after and the delivery guy was far more apologetic and friendly. However, the food was distinctly average and with phone service like we received we will not be using them again.
Lottie & Jill Oliver . 2020-03-11
MORE AT Google
most amazing Chinese youd ever find in the area. None of the others compare to holap house by miles. Food is always hot, tasty and well priced.
N3847SIchelseac . 2019-12-30
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Always have ordered Chinese from here even as a child. Have tried others but none have ever matched Holap house! Best Chinese in the area by far.
Chelsea Baker . 2019-12-30
MORE AT Google
Ordered from here at 6pm took over an hour to be delivered. Ordered two crispy chilli beef. Once it had arrived there was only one. I called over 100 times to try and get through to ask for the second. Once I eventually got hold of someone was implied I was lying and I wouldn’t be getting my second one. Turned out they had made a mistake and only put one on the order but had confirmed two with me. She then told me her staff don’t make mistakes and that I was wrong. She told my she could deliver my second but would charge me for her mistake. She tried telling me that if everyone wanted free they wouldn’t be in business which I understand but it wasn’t my fault that they had made a mistake. Was spoke to rudely throughout the whole call and absolutely disgusted with the customer service. Will not be ordering again.
752annabellel . 2019-11-29
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We have been using this place for a while and it was always decent. However last night it was very poor - nothing was hot hot, the chicken had a jelly/sponge like texture (perhaps it had been boiled?), the duck and plumb sauce was very fat (not rendered at all) with a flavourless plumb sauce. The honey ribs must have come from a very small pig - normally you get 3 or 4 huge meaty ribs. £4.60 for seaweed is also very steep. I think it's time for us to part ways now. Not for me.
darrena173 . 2019-10-26
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Food is always lovely here would recommend. It's the best in the area by far and if the chairs are stain a little you won't be eating your food off them will you. Harry and Kim love your cooking xx
Lena Abnett . 2019-10-24
MORE AT Google
best Chinese in the whole of the realm
Anthony barber . 2019-10-18
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Best chinese in the area. I've tried them all but they win by miles. Love the chicken curry and chicken balls especially.
Martin Pedersen . 2019-10-08
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I use this place regularly and so do my family. The food is always piping hot and delicious. Harry is really friendly and chatty and an excellent cook. We always get good value for money and the prices are very reasonable. It helps living close when I’m pregnant and have a Chinese food craving. The only thing my husband says is they could sell chopsticks .
Lisa-Marie S . 2019-08-26
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There are few Chinese takeaways as good as this one. I've eaten here about 10 times now and every time the food has been perfect. This is proper chinese food I know because I cook this stuff myself. I've noticed through experience that some people prefer cheap Chinese pulp if you do you may be disappointed as this is the real deal. I can only assume that the negative reviews are the people that like the cheap pulp and don't understand what good Chinese cooking is.
r147uk . 2019-08-19
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I'm really fussy about take always.. every time I've ordered here it's been first class .. credit where it's due..
Sharon Hannah . 2019-05-18
MORE AT Google
always five star food i dont have my chinese from anywhere else if i can help it lovely every time!
sam francis . 2019-04-24
MORE AT Google
Always a good take out from here never had any complaints
Richard Hills . 2019-04-21
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i had ordered from here for 4 years the food NOW is luke warm being prawns is a bit worrying very disappointment in my local Chinese
Dolphingirl15 . 2019-03-09
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had the set meal for 1 with seaweed. The set meal came with plain boiled rice which was in one big clump, the chicken chop suey was absolutely flavourless and bland, the crispy chicken balls were like soggy bread in the middle, the sweet and sour sauce tasted like sugar water and the crispy seaweed was tasteless. Worse Chinese I've ever had, total waste of money will not be going back.
karensmith321 . 2019-02-28
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Have had a few meal for here over the year and each time there’s problems! Ordered a £36 meal here and 3/4 of it was inedible, the food tasted of absolutely nothing ! It was the worst Chinese I’ve ever had and lukewarm at best , will never waste my money here again !
rachels440 . 2019-02-28
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Best Chinese in the area. Does get busy but still not even that long of a wait
dan King . 2019-02-14
MORE AT Google
Food is always consistent. I cannot recall ever having a bad meal from Ho Lap House and portion sizes are reasonable, if you want a buffet size meal then go to Buddha Belly. Of course it's possible to get orders wrong on occasion, other local takeaways ive ordered from have offered to correct the order but have asked that i come back to collect the dish which is totally unacceptable, but on the 1 occasion when this happened with Ho Lap House they have dealt with it by sending out the missing dish for delivery immediately, irritating but resolved quickly and efficiently. Overall this is the best chinese takeaway I have ever been been to and they always do a great job and food is delicious.
Go Kart Champ . 2018-12-26
MORE AT Google
One of the best Chinese takeaways in the area. Ordered from here last night - food was piping hot and didn’t wait long. No issues at all. Had tried another take away from an expensive restaurant not far from here and this beats it hands down!! Food tastes great!!
Kelly Dubz . 2018-03-19
MORE AT Google
Order at least two hours before you want to eat. And don't expect it to be the correct order.
das kopfkino . 2018-03-11
MORE AT Google
This Chinese is one of the best in the ME20 locality, consistently delivers quality food every time. I highly recommend you try for yourself. Now that we have found the Ho Lap Chinese we are staying with them. Not the cheapest but definitely the best. .
Stuart Brooker . 2018-02-03
MORE AT Google
Very disappointed and over priced, not what expected, no satay sauce with special starter charged at £5 each. I’ve always had this with any Chinese. Ordered a large rice got a small so one of us did not have any. Food not very warm either.Best thing about this delivery was the prawn crackers! Will not be returning.
TinkerbellNic1981 . 2018-02-02
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Brilliant food, shame about the staff and service. Several occasions deliveries have been sent out with missing items or completely wrong, when complaining all you receive is rudeness and sarcasm. Absolute let down considering the food is actually quite nice. Have given this place multiple chances and spoken to them more than once and these things keep happening and rudeness persists. Terrible service.
Megg Murrell . 2018-02-02
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Have had a few takeaways from here and have to say they are very nice. But i ordered a chinese last night and received there new menu with the new prices. I was very dissapointed. Althrough i understand prices increasing, I think they have gone up way to much. Some stuff has gone up by 80p. My normal order cost £28.50 but with new price now cost £31.50 so £3 for 5 items. Some stuff is not to bad. But chow mein up 50p
rb0 . 2017-12-22
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Nice food but the shop needs a refurb. chairs are stained.
Evelyn Dalton . 2017-12-20
MORE AT Google
Great service, long waits in peak times though! The food is a little pricy in comparison to the portion sizes!
Jake Holwill . 2017-10-20
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Friendly, good food and always get the order right unlike a lot of takeaways. Would recommend.
Peter F . 2017-10-07
MORE AT Google
Ok ish still prefer Larkfield best wok u get more for your money there
glen jackson . 2017-08-28
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Very nice food from here at a good price, always go to Ho-Lap when in need of a good Chinese takeaway, never takes long and staff are friendly, just a shame they arnt open on Tuesdays haha
Adam B . 2017-07-05
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Yummy food.... always great delivery! X
Erin Reid . 2017-06-21
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Esperamos una hora y 45 minutos, la comida resultó frío y piedra comestible. El Conductor me dijo si hace frío quejarse a ellos" - sonó el restaurante y se encontraron con una actitud desagradable de personal, que elevó su voz para mí. Te has perdido varios clientes habituales!
Hannah Z . 2017-04-28
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We have been having our Chinese from Ho Lap House for some 20 years the previous owners retired however the new owners serve up just the same menu and just as tasty. Always appreciate custom always give some 'free' items be it a bag of crackers or depending
DeeDee1956 . 2017-04-28
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Fantastic food, delivered hot good value for money. Use all the time As good selection and good delivery times. Good food at really good rpices.
Barbara M . 2017-04-06
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Alway nice food. When ever we have Chinese that's wear we get it from
Amanda Allard . 2017-04-05
MORE AT Google
Fantastic Chinese best in town quick service and great food staff are nice I would always use this place
David G . 2017-03-08
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Esta fue la primera vez que he ordenado desde aquí y esto fue porque mi primera opción "ID" estaba cerrado.
KCJR . 2017-01-03
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Very nice take out, it was a little pricey though.
Jonathan Hill . 2016-12-11
MORE AT Google
The prawns were cooked lovely, lovely and flavourable food customer service amazing top marks love you guys.
Annette B . 2016-11-04
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Great choice of food . Reasonably priced and always good quality and always we get what we order. A very good delivery service and always before the time we are given. Thank you so much .
chrislawrence1968 . 2016-11-02
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Absolutely terrible! Never will I order from this place again, my beef curry tasted like burnt plastic but unfortunately I had already put it all over my dinner, as a result my whole dinner was un edible so phoned ho lap house back to see what they could do to resolve the issue and all I got was attitude and abuse! I do believe there is something wrong with the curry and will be sending it off for testing, would defiantly advise people to stear clear of this place
Natalie S . 2016-10-24
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Ordered at 18:20 - told would be 40 mins; as a Friday night we we're happy with the wait time. Called back at 19:15 as no delivery - to be told they haven't started cooking our order yet and couldn't give an estimated time of delivery so we cancelled the order. Man on phone didn't care - said ok and hung up. We're really disappointed as we've only ever had good food and excellent service in the past
melk25 . 2016-09-30
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Love Ho lap!! Very friendly! Food is always great , I love Chinese food and this is far the best Chinese take out ever. Just closed on Mondays :( ,
Alexandria Allen . 2016-08-16
MORE AT Google
Consistently good food, Very swift and polite delivery drivers, You cannot go wrong with this take away service, Been using for years and can honestly say i have never had a bad dish.
angelaroope . 2016-07-25
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A friendly nice food and excellent delivery times
Paul Richards . 2015-11-16
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Very pleasant on phone stale prawn crackers and not very hot chip fat could be changed its s shame but have to say gone done hill
Nicola M . 2015-11-09
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I've used Ho Lap for over 20 years! It's the most consitant and nicest Chinese Take Away I know.
Paul Wicks . 2015-10-16
MORE AT Google
I like this Chinese alot! Definitely the best one in the area! Not greasy at all! Ok, so the pork ball are a little tough but other than that I have no complaints!
Danielle A . 2015-09-29
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Have been having food from Ho Lap house since I could eat Chinese. Would never ever ever order from anyone else. Best Chinese about. Pay no attention to people slating new owners. Portion sizes are just right. The prices have not gone up very much. I barley even noticed. Staff are very very friendly. I have never had a bad word to say about this restaurant. Also give the chilli chicken dry a try. It's delicious!
Lauren H . 2015-07-12
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Late last year we had a menu posted through our door so thought we would give them a go rather than use the usual selection from Just-eat etc. Very pleased with order exactly as specified, no generic dishes all matching descriptions and seemed to be put together in a tried and tested fashion. The chicken chow mein I ordered was the best I have tasted in a long time - really delicious. Our second order when asked if I would like anything else I joked yes - if it is free...they added a bag of fortune cookies to my order which was a very nice touch. I would certainly recommend them. Much better than our local and if they can keep it going then I would be delighted to see them online.
Gareth_Snodders . 2015-01-21
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Title says it all! First time I ordered from here and will be last. Both myself and partner have food poisoning and suffering badly.
Kelli P . 2014-11-15
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This is our local take away, a good menu and the food is great.If its delivered or I go down and collect it its never too much of a wait ,if its delivered its always within the time scale and never late.
chrislawrence1968 . 2014-07-28
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The food is amazing and delivered fast. By far the best chinese food you can get delivered in the malling/larkfield area.
Georgia B . 2014-06-12
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What has happened to this place! We have been using this take away for over 30 years! The previous owner kept this place looking nice with good food at great prices... Since it's been taken over, the place is grubby, a mess and so uninviting! Cables all across the ceiling, dirty chairs and... Well looking like a dive! The food has for very poor and the portion sizes have got much smaller!! The price of the food has gone up, making it one of the more expensive takeaways in the Malling area. Also... Charging people to pay by card in the 21st century is just wrong and a bad business decision as only 8% of money today is actually physical cash! ... So I'm afraid you have lost my business and so I won't be recommending you to people as I once did!
MallingAdvisor . 2014-04-28
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Excellent value for money, really lovely food and plenty of it. Staff are friendly and delivery is always on time unless a sat night but then you expect it to be busy then
Samantha T . 2014-01-26
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Great food-the shop is a bit uninspiring to look at, but the food is very good and the people very friendly. I especially like the Singapore Rice Noodles, the Crispy beef is great too.
leestubb . 2013-01-23
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We have been using ho lap house since moving to the area 8 years ago and have recommended it to just about everyone.however since new owners have taken it over in the last few months,it has become less value for money.prices have been raised and portions downsized.the quality I'm afraid to say is no where half as good as it once was.maybe it's just teething problems and I will review again in a few months time.bring back the last owners !!!!!
Sandra M . 2012-08-10
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My partner has been going to this take away for 18 years and always get great food and service.Owner is very polite and likes to get to know their customers.
loafer67 . 2010-11-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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447 Opinions
Our table was booked for 7.15. We waited for 30 minutes and kept being told ready in a minute. The restaurant was not busy, but we had to wait for the previous diners to leave ‘our table’. They had long finished eating. The staff were very curt and one was down right rude by sneering at me, at which point we left. This place is more of a takeaway than a restaurant. NEVER going back
1071 Opinions
Ordered through deliveroo and the food never turned up. Called the store an hour after ordering to be told it will take another hour and food was sat waiting for a driver. Shop shut at 10pm so no one to then hand my food over to. Don’t waste your time
219 Opinions
Something must have changed as the food really was terrible this evening.