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The best restaurants in Aylesford Tonbridge and Malling South East
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6 Opinions in 1 websites
We held a family wake here. The service and patience of the staff from begining to end was exceptionl. Catering: Exceptional Staff: Exceptional Venue: Exceptional. Easy parking and access for wheel chair users inside and out. Edenwood worked hard to make what was a hard day easy, they took away all the stress. I want the staff to know that their hard work and approach was very much apprtecuiated.
100 Opinions in 1 websites
Its a shame because the food is really good, but the rules just get weirder and weirder… they have been limiting times to an hour for a while which ok, its not very big so I understand when its busy, however they insist on telling you this every time you arrive which I find really off putting. Surely a polite notice on the wall (its already written on the menu) is sufficient and then if people have stayed over that time and people are waiting you approach to tell people rather than announcing it before you even say hello. This is now accompanied by telling you which table you can sit on if you are a 2 and not a 4, they want u on the worst table as its easier to access the back tables if 2 people are sat at that table…. Now I asked specifically if I could sit at a back table and I was told no… within seconds of sitting down another 2 arrived and were sat at the very table I requested to sit on. This system is ludicrous as the worst positioned table that they insist you sit on still has 4 chairs around it, so surely it would only have 2 chairs, and you should fill tables on a first come first served basis the last in gets the rubbish table and after that people then either wait for a table or go else where, very bizarre. After the next couple arrived they allowed us move to another table as it was quite awkward, then another couple were told the same as us and walked out (good on them) so actually lost business over it. In the 45 mins we were there (very conscious of not over staying) 2/3 tables were free at all times so the system backfired and lost them custom. It is a shame as I always enjoy the food but I am afraid the customer service takes away from the experience and I will be trying new places instead.
77 Opinions in 1 websites
Great cafe with a good selection of food. Two cosy back rooms, one with plenty of toys for children to play with. Friendly staff and pleasant atmosphere. Also outdoor seating a nice children's play area.
77 Opinions in 1 websites
I came here with friends for lunch and on the menu was a Caesar salad.. it didn’t have the option to add chicken on the menu, despite me asking about what it is. So £9 for lettuce, croutons and a bit of cheese.. so I returned it and was told to pay an extra £2 for chicken?! For a small ‘family’ cafe this is awful and when I said that £9 for that was unfair.. the staff member responded with.. ‘Well you obviously don’t know how much it costs to run a buisness’ which I found frankly unprofessional and RUDE! I responded saying ‘you don’t know what I do for work, but this is not okay to charge that’ And she responded ‘Well I would pay that so it’s tough’ Honestly how unprofessional. I’ve been coming here ages.
3462 Opinions in 4 websites
It was a beautiful day me and my husband decided to take our Morgan for a ride as it was close to a weekend. We stopped by and decided to have a lunch at Hengist! As soon as my and my husband got the menu with drinks and spotted a bottle which is our celebration drink. A vintage 2006 champagne. Server was very polite as same as the lady in pink/redish hair! Very welcoming and clean. Food beyond amazing, local alcoholic drinks were great! Will definitely Come back!
66 Opinions in 1 websites
We booked for a family afternoon tea, for around 50 people. We had plates of sandwiches and cakes, really lovely quality bread used and fillings were really nice. The coffee and tea were served in lovely cups and saucers with lovely tiered cake stands. The service was amazing, the servers polite and attentive. We are really grateful to Natalie the catering manager for such a lovely spread, so accommodating. The table cloths were beautiful, white laundered and the Pilgrims Hall itself is really lovely. If you are thinking of a place to hold a celebration do enquire, it was really good value for money and everyone commented on the quality of the food and drinks. My thanks to Kirsty for organising and being great at staying in touch to arrange the details. Plenty of parking and lovely walks around the Priory to walk off the lovely cakes. ❤️
63 Opinions in 1 websites
It was the worst visit ever, I went there with my kids and my parents, they told us to return back after 1hr so the table will be ready, we returned back after 1 hr and 15 min but the table was not clean, we asked them to clean it so we can set their, they kept delaying that, I asked for a comfy chair for my dad or to set at any free table till our table will be ready, they said no, they offered my dad a small stool while he is really old and have knee problems, I will never visit again.
585 Opinions in 2 websites
Considering the crazy Xmas rush, staff seem to be handling things smoothly. Service isn't the fastest but order is correct every time which I appreciate. Thank you 😊