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4.2

Based on 802 opinions finded in 1 websites

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Nº 131 in 339 in Tonbridge and Malling

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteGoogle8024.2

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One waitress was particularly rude, and most looked like they didn't want to be there. We almost walked out, but the food is good.

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Taryn Kearey . 2024-09-22

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Needs a refurb, but before that thorough clean - food average at best, fries cold and soggy, bun stale - poor excuse for a Nandos

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Marcus Webb . 2024-09-20

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Ordered a takeaway this evening and the food was exceptional! I had the loaded wrap for the first time and it was delicious! Nice surprise with the complimentary custard tart - lovely! Thanks for fantastic food South Aylesford Nandos 🙂😋

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janice Azzopardi . 2024-09-15

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We were served by chloe, very professional young lady and helpful too.

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Nikki Howell . 2024-09-06

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Food was ok. Wings where on the cold side..

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Steve Pattison . 2024-09-03

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It's a nandos... so the food is what you would expect. But nice clean restaurant with good parking and nice staff.

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Mike Frazer . 2024-08-30

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Loved the art work...so interesting and original...the food was great !

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Charmaine Suri . 2024-08-22

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Prices have gone up decently. Looking at up to 25 per person

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Alex Ashford . 2024-08-18

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Quite a nice place with decent service. Went on a Saturday evening andnmost of the tables are full. Service is very polite and good. Ambience is pretty neat. Only problem we faced was there was not enough sauce bottles and we need to ask the service people for lemon and herb sauce and they were providing couple of packets. We have to ask more than 3 times which we feel Odd. One other thing to note, the washrooms are at first floor.

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Kadhir R . 2024-08-14

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I think nandos is overrated, kfc is better

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Jonathan spencer . 2024-08-03

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Quite nice and surprised. Very busy place

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Chris Pegrum . 2024-07-31

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Solid venue ticked all the boxes for a takeaway very pleasant staff also the highlight

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Gabby B . 2024-07-23

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Quick service, parking is 3 hr at retail park. No network inside the restaurant, but you get free wifi to use.

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Akshay Gulawane . 2024-07-21

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Ordered to collect, figured it's best to order at 3pm or 4pm for evening collection otherwise there are not usually any slots. Didn't have any sauce sachets but was offered pots for sauce but then there was none out so staff filled from the back. Food was ready on time and still hot when we got home.

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Ruby Glover . 2024-07-21

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Went in for lunch on a weekday and despite the restaurant being busy, the service was excellent. We were promptly seated at a table and the food came out very quickly. The wait staff came by to check in on us and the food was delicious as always. The GM Haroon was very kind and took the time to explain about the sauce set being sold for charity. We walked out with our stomachs and hands full. We will definitely be back next time we’re around.

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Sin-Hee Kim . 2024-07-16

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We came here on a Saturday lunchtime, and the restaurant was somewhat busy; we waited first in line to order at the till for around 10 minutes. I asked a server who was not busy if it was possible to open another till, but this wasn't done even though at least 3 staff were standing around not doing anything behind the till. We were told there was a 25-minute wait for food, but it arrived much quicker than this, which was a plus. However, the food was average. It was pretty dry and not hot. I would not visit this venue again.

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Savana Crosby . 2024-07-07

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Just had to wait for 35 mins for table as busy

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Michelle Hayden . 2024-07-04

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Came here for a nandos on a Sunday evening. Wasn't too busy, so we were able to sit down straight away. Ordered the 4 boneless chicken thighs with two sides each. Which is actually smaller than you'd think it would be. Customer service was good, and made sure to give us a table out the way for a highchair.

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Catherine Lawrence . 2024-06-16

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Fantastic restaurant great food great service friendly staff use it quite a bit and no matter how busy they are you are seated quickly and food always arrives promptly well run establishment highly recommended

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Brendan Fee . 2024-06-15

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I only went there to use the bathroom, and I found it to be clean and well-maintained.

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mragank beri . 2024-06-12

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Half empty restaurant, manager told us table would be 1 min, then another waitress put us on a 20 min waiting list , whilst waiting mother went to disabled toilet which was in a disgusting state.

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Shaun Owen . 2024-06-09

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I often go there for pick-up, because it's close to my work. The staff is always friendly, the food is always faster than they estimate, and the food is always better than last time. It's a good place for families, or events, has a fair large free parking ( for the first couple of hours is free i think ). I always enjoy Nando's.

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Simona Kamy . 2024-06-08

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Big shout out to Haroon, he was extremely helpful after having trouble with deliveroo he went above and beyond to ensure we received out food - Alfie

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Harold Cikanas . 2024-05-30

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Retail park nandos, quick service, no frills

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Gary Diaz . 2024-05-28

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Nando's is a culinary haven for chicken enthusiasts, offering a tantalizing array of flame-grilled delights that never fail to impress. From succulent peri-peri chicken to mouthwatering wraps and salads, the menu is a testament to the artistry of flavor. Each dish boasts a perfect balance of heat and spice, thanks to Nando's signature peri-peri sauce, which infuses every bite with a burst of zesty goodness. The restaurant's vibrant atmosphere and friendly staff create a welcoming ambiance, perfect for both casual gatherings and intimate dinners. The commitment to quality is evident in every aspect, from the fresh ingredients to the attentive service. Moreover, Nando's commitment to sustainability and ethical sourcing adds an extra layer of satisfaction to every meal. The menu caters to a diverse range of dietary preferences, with ample options for vegetarians and vegans alike. Whether you're craving a hearty platter of flame-grilled chicken or a refreshing salad bursting with flavor, Nando's has something to delight every palate. Furthermore, the convenient ordering options, including in-store dining, takeaway, and delivery, ensure that enjoying Nando's delicious fare is always within reach. Overall, Nando's is more than just a restaurant; it's an experience—a celebration of flavor, community, and culinary craftsmanship that leaves diners coming back for more

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Oliver Hill . 2024-05-14

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Nando's is Nando's you like it or not. In my opinion, I think you're paying for overpriced chicken. But worth a treat every now and then.The food is tasty if you like spicy food. I Definitely recommend the chicken livers.

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Eric Matthew Richards . 2024-05-08

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Come to this restaurant at least once a month with my mate to catch up. Always an A+ service

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Stephen Wiggan . 2024-05-07

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Archie Fuller gave me amazing service. Would go again

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Lewis Redmond . 2024-05-05

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The chicken was under cooked. We had to wait 50 min to get our table. The Waitress was not kind. The place was nice but the staff and food does not worth the visit.

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Alaa abuhaija . 2024-05-01

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Didn't go in just walked past it but it looked busy

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Brian Marshall . 2024-04-24

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Just had a lovely lunch with my 2 girls. Special shout out to Nilo for customer service that went above & beyond. Looking forward to returning!

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Katy Cross . 2024-04-21

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manager (couldnt see her name) was so incredibly rude, the most unwelcoming, rude and disrespectful attitude. waited a while to be seen too after she walked past us a handful of times without greeting us or showing us to a table, when she decided to attend to us we were asked ‘are u alright’ with an incredibly distasteful tone, the way she spoke to the staff was yet again absolutely atrocious. she absolutely needs to go

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Enya Baker . 2024-04-19

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The food as always very good, but there were no drinks and the manager was very confused.

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Marcus Santos . 2024-04-09

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It was my first time dining solo at Nandos but I had a great experience. It was quite busy but I was seated immediately on entering the restaurant and walked through the ordering process. The food arrived promptly and was delicious and the staff were extremely friendly, courteous, polite and really helpful. Would highly recommend coming here again

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Mike Pickering . 2024-04-08

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Food, as ever, delicious. 👍🏻Surprisingly much bigger portions than some other Nandos😲 However...the black and white chairs are filthy and require a good clean. I wouldn't sit on them...come on Nandos, you can do better. My post above was responded to by the owner, apologising that the food didn't hit the spot and they would let the team know...shocking! Read my review please, the food was delicious. It's you who needs to take responsibility for the filthy chairs in your restaurant, don't blame your staff. Own it please. Your staff are great but your chairs are off putting. Shame on you.

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Karen Heidi . 2024-04-07

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Great food as always. Atmosphere unique just like any Nandos out there…probably one of the best places around Maidstone.

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Saulius Janusauskas . 2024-04-07

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Very nice place and good service

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Cheng Huat Low . 2024-04-04

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Do you offer halal chicken at your Nando’s?

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R R . 2024-03-30

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Usually excellent for delivery and take away, but the occasional missed item. Food quality is always great as well as the staff.

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Daniel Milam . 2024-03-11

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Food is nice. But the amount of incorrect orders I've had from this place is unreal. I've complained several times, but the orders are still coming to me wrong. I just don't get it. I mean getting an order correct can be that hard, can it!!!

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gavin baksh . 2024-03-09

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I only had a takeaway but staff were friendly and helpful food was delicious!

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Nicky Watson . 2024-02-29

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1 of our party Ordered food 15 mins before the rest of us, but it came out after everyone else's and had to ask where it was.

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caroline x . 2024-02-28

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Good food well cooked no fuss or issues, what you expect from Nandos

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Joshua Powell . 2024-02-28

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Visited Nandos last Saturday evening was the worst experience we had. Chicken overcooked so completely burning and extremely dry. The order come incomplete so every ten minutes one dish come over, we was 5 people, no folks and plates available so we received the first dish on the table but still need to wait about 8 minutes to get a plate and folks. I show the chicken for a member of staff so she replaced with one chicken breast butterfly extremely spiced as we eating medium spice. Floor was extremely dirty was the most embarrassed dinner as my family come from abroad and choose Nandos as they had a lovely experience before. I do understanding all the young staff don’t have much experience they all learning, but the place is busy need a strong management. The grill chef as from my table we can see the flame come out from the grill probably is in training period too. Big shame as we can’t keep these experience positive, was extremely negative :(

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Cintia Da Silva . 2024-02-13

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Nice atmosphere but food took very long to be served but service leader came and apologized for the delay and offered us free dessert. Returned today to do a take away. Wasn't quite sure or happy with 20% discount that was supposed to have been applied to the bill. Discount was short of what was proposed

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Ant A (Torah) . 2023-12-27

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Fabulous lunchtime Esmee our 3 year old Grandaughter always Happy Bunny loves her Nandinos Chicken Staff are very up beat & helpful cater well for me being Gluten Free Merry Xmas 🎅

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Raymond Hills . 2023-12-22

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Staff attentive. Food arrived quickly and of a good standard. Clean and tidy

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yvonne curtis . 2023-12-18

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Ample parking and always quick service at this restaurant. The toilets are on the first floor though.

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Cormac Smyth . 2023-12-11

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Well spend evening with family. Great atmosphere and delicious food.thank you

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Shanu Augustine . 2023-12-02

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It's always nice for a quick bite to eat.

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Denise . 2023-11-12

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At one point there were 7 plates under the heat lamps. The 2 front of house staff were chatting behind the counter or just walking around. My meal was under there for 11 minutes. I was about to collect it myself.

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Clare Burton . 2023-11-07

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Really enjoyed the food and the service was excellent 👌

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Rita Holmewood . 2023-11-06

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Awful. Waited ages due to a faulty dishwasher. Had to ask for glasses for drinks. Order was wrong. Missing halloumi and it was cold. Whole place is grubby and greasy. I’ll stick to the Sevenoaks branch and avoid this place.

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Jake Emery . 2023-10-29

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Good food but waited ages for food whilst listening to music which was too loud. Hard to have a conversation due to the noise. On good note no wait time to be seated and staff friendly.

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Leanne Askew . 2023-10-27

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Quiet day here, staff didn't need to do too much. Food was good as ever.

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G Porterman . 2023-10-08

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Good, clean restaurant. Always busy but service times are always quick! No real atmosphere but it is “fast” dining.

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Philip Marlow . 2023-09-30

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Very friendly and helpful staff, food was well cooked and wasn't rushed.

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daniel Broom . 2023-09-28

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The best nandos food exalent service lovely jumbo are waited could not do enough well done team xx

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philip gore . 2023-09-22

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Usual Nando's, nothing less, food nicely and timely prepared, polite friendly service

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Tee KAY . 2023-09-10

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It's good. But sides could be bigger, like coleslaw, sweetcorn etc. Peri Mayo should come as a complimentary.

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Laura Magliocco . 2023-08-30

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I ordered a Prego burger + 2 sides and also a kids burger meal. My burger was the same size as the kids one, it was very nice but a tiny morsel on my plate. The chips are now served in a bowl ( so getting less ) and the corn was slim. I haven't been to Nandos for ages so that's why I noticed the microsopic portions all the more, the prices have gone up too. Very Disappointing. However the service was great and the restaurant was pleasant inside. Very comfy seats.

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David Baines . 2023-08-29

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Nice Place and always provide good service, friendly atmosphere and highly recommended

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kartik shah . 2023-08-17

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You like chicken and spice? Can’t go wrong

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James Parkin . 2023-08-16

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Sooo soooo soooo yummy very very very gooddddddddd

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edward suan . 2023-08-09

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Absolutely atrocious service yet again from Nando’s Aylesford. Incomplete order delivered for 3rd time in a row and no mechanism to correct with Nando’s and Deliveroo both pointing at each other. End result, family evening spoiled yet again. Won’t be back!

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Barry Gethin . 2023-08-05

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Seems to have had a drop in standards since my last visit

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Matthew Bevis . 2023-07-23

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Tasty food, one of the best nandos I've had. The service was good. The sauces and cutlery were not stocked up so I had to ask for cutlery and go to another table for the sauce even though it wasn't busy, not a big deal though. overall I would come here again.

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K B . 2023-07-22

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Waited an hour for food turned up, barley warm, and chicken was dry. If I wanted dry chicken, I would have stayed at home

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Ben Timon . 2023-07-19

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When ordering a takeaway you get less food than sitting in and its the same cost. You get less rice in the box, less fries, missing condiments etc. Its happened too many times! Not good :(

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Muff . 2023-07-12

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It’s Nando’s so this isn’t really a food review. The staff here were absolutely lovely and really great with my kids in particular!

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Andy Gradwell . 2023-07-10

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Amazing customer service. Staff went out of their way to manage our allergy order (peanuts/ tree nuts) and did it with a friendly smile throughout. They gave us regular updates on our order and made sure everything was labelled correctly. Kudos to whoever is running this branch 👍🏼

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Amar Thanki . 2023-06-26

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I’ve just left Nando’s at Aylesford. The service is the best I’ve come across Nando’s. The Manager (I think is called Nilo) and the Team were as polite as helpful. Well done! 👏👏

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Leida Lyons . 2023-06-25

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This Nandos is on a trading estate off a busy main road, so it's not the nicest location. The food is great and always fresh and well made from this branch. They have seating but it's a little tired inside, the takeaway service is good and efficient here.

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Rob Cursons . 2023-06-23

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I eat in this restaurant and have take always a lot and it’s hit and miss some days it’s nice other days it’s terrible and needs to be sent back there is 6 of us in our family I usually spend £70-£90 2/3 times a month I never leave a review but this time I feel I needed to do so!! I was very disappointed when I got a take away for my husband and me it was the complete wrong order and very burnt and cold. I rang fairly quickly to let them no and the response was terrible I could not go back and replace the food and I was offered a £20 gift card by a male manager bearing in mind I spent £55…. I was not happy as it was a disappointment that we are regularly in this restaurant it took 3 weeks for the so called e voucher to be sent by e-mail I received it yesterday and for £15 I then rang and told them the same male manager and the response was unacceptable he said I was lucky to get £15 and there’s nothing he can do about it…. I didn’t care about the money it was the fact that the customer should be treated with respect and care and I feel this is not the case…. The photo was ment to be a sunset burger with 2x sides my husband had half a chicken and a 1/4 chicken with 2x sides it was so dry and burnt he put it in the I will not be eating hear any more and I will be taking things further maybe talk to somebody who nos what there doing as I think it needs a look atvery rude staff and very dirty I all ways take my own nice and fork and there’s are not very clean….

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May Loveridge . 2023-06-21

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Food was very good and staff were very friendly and curteous but the restaurant was noisy. Although, that wont stop me going again.

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Lorraine Middlewoodl . 2023-06-20

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Popped in for lunch while in the area. My wife was concerned because she has an intolerance to nuts and bell peppers. The manager, Dani took great care in explaining and double checking the ingredients on the menu, taking the time and trouble to find items that were suitable. Great service by Dani and all the stafff were friendly and helpful. Thank you.

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Richard Taylor . 2023-06-20

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All good, would highly recommend 👌👍

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Steve Toombs (RASCALS MRG) . 2023-05-25

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Thoroughly enjoyable afternoons dining. Great/friendly staff & very helpful.

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Dennis Bridges . 2023-05-20

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Really super busy and our meals were served all together and quickly !

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Karen Godwin . 2023-05-10

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Very friendly staff, and very clean place. The food was delicious Thank you

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Eman Momani . 2023-04-22

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Staff was very friendly and helpful

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Gisela De Vivo . 2023-04-21

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Amazing food for a great price will definitely be going back there soon and great service

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Gabriella Gray . 2023-04-21

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Rude staff, my partner could not believe how rude Chloe was and walked out so I followed and went to another Nando’s. Won’t go back!

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Robert Franklin . 2023-04-15

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staff are friendly and check if you have eaten at nandos before as you order your own food. The food is tasty and comes out to you in a reasonable amount of time. The prices are a little high for the size of portion. They are mindful of allergies and will go through ingredients with you. I have had both take away and dine in at this place both are good.

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Ricky Fais . 2023-04-09

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Was ok just had the 'cold' table but didnt really care as we had already waited 25 mins and was so hungry

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Amy Jay . 2023-03-20

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The cook seemed to have made a mistake - cooked the meat medium, realised it was meat to be hot so put extra hot sauce on top. Half was inedible, half was bland. Butter disappointment...

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Diala Nikolaeva . 2023-03-05

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Food was amazing, great flavour, perfectly cooked and came out super quick. I only took off a star because the ordering service was super slow and the restaurant was freezing cold. I was so cold that I was starting to shiver and couldn't wait to leave.

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Sarah Fray . 2023-02-28

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Too small and always full. Can't reserve table online. Today I was told I have to wait 45 min for table. Not good at all.

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Krystian Pietraszewski . 2023-02-25

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