Based on 1.226 opinions finded in 1 websites
Based on 1.226 opinions finded in 1 websites
Nº 127 in 339 in Tonbridge and Malling
Opinions
Great food, a cosy atmosphere and friendly and helpful staff
James Duffin . 2024-11-22
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Good food and friendly service. Fish and chips my grandson had was a disappointingly small portion. Soft drinks were over priced.
Nicola Laker . 2024-11-20
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Came in for breakfast today, was cooked really well , loved the bacon, and lovely waitress
Stephanie Paul . 2024-11-14
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Popped in today with friends and we had the festive menu 2 courses. The menu exceeded our expectations and was presented beautifully. I had Camembert wedges and glazed ham hock for my mains will definitely be recommending to my work place so we can go again for our Xmas do great service too from Josh
Sasha Bee . 2024-11-14
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Only popped in for a catch up with a friend. Lovely atmosphere to chat and relax
Heidi Wiltshire . 2024-11-14
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We had a family meal booked for our mums 60th birthday this Sunday 10th November. The service was perfect. The team and front of house staff were attentive, polite, professional and welcoming however, the food was the most disappointing meal we had ever had out. The turkey on the roast dinner was nothing but cheap processed jellified, tasteless watery slop, bland and just mush!. The pigs in blankets well, the sausage was so cold and the bacon it was wrapped in was so dry and you couldn’t even bite into it. The cauliflower cheese well, again frozen, floating in a watery sauce, which had no cheese whatsoever so ever - it was literally like a flour and water mix and resembled wallpaper paste it was Just vile. When the food was served to us some dishes had to be sent back as was stone cold. The cod and chips my daughter had was vile, again the fish fillet frozen in the middle , the batter raw and running down her chin, the only edible thing were the chips, even the mushy peas were all dried up and not fresh. My son had the child’s pizza, literally a microwave pizza, have had better from aldi! The dough wasn’t cooked/reheated through - and was soggy and wet. I complained to the manager Hayley, who was wonderful. She went above and beyond to apologise and rectify the problem as best she could, Agreed to take the food off of the bill, and offered us complementary deserts by way of apology as she knew this was a special occasion and the meal was completely unsatisfactory. One problem we could’ve probably accepted but every single element to every meal presented was just awful! Hayley and the team are wonderful and a credit to the company, I run a kitchen and have done for 7 years and I know that everything served was frozen food literally reheated , pigs in blankets pre cooked and kept refrigerated just to be heated up. The leeks may well have been the only thing cooked fresh on the day. Possibly the parsnips too, but that’s about all!! The chef needs some serious training or better still, sacking! Again I can’t emphasise enough how much Hayley went above and beyond to rectify as best she could. She was wonderful and deserves some recognition from the company for having to deal with this sort of thing, I could tell we were not the first and we certainly wouldn’t be the last. Such a shame.
Frankie Goldsmith . 2024-11-11
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Lovely atmosphere, food was great. Hayley very helpful
Eloise Ob1 . 2024-11-08
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Good food Good service from Gemma 👍
Paul Howell . 2024-11-04
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Very helpful staff who made us feel very welcome. One of the party is disabled. Unfortunately a couple of items not available on the menu but the food was very good.
Deborah Pocock . 2024-10-31
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Popped in for a catch up with my friend and a quiet pint. Greene King not usually my favourite cask ale but here the beer is usually good, the Abbot on this occasion being very sippy. But it was Evan who made the visit. Courteous and professional, he was busy with drinks orders from the restaurant but remembered our repeat order and apologised if he could not serve us right away. Thanks Evan.
Mark B . 2024-10-30
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Lovely, welcoming restaurant and staff, especially Joshua who demonstrated a friendly, professional approach throughout our visit - well, visits as we have recently moved back to Tonbridge and ended up visiting 3x in one week as various family members came to see our new home 🏡 Beautifully cooked meals everytime ☺️
jeff jefrinson . 2024-10-27
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Lovely pub with delicious food and speedy service. Janine and Scarlett were wonderful and attentive.
Stefani Reynolds . 2024-10-26
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Sunday Roast Lunch. Thought by booking sharp it would be crisp. Wrong. Soggy everything except Yorkshire's and Crackling. Had the trio, soft uncrispy roast potatoes, dripping wet veg, mushy chicken, damp pork, disappointing beef. And stop putting bloody sultanas in Sticky Toffee pudding. It's made of dates already you do not need to add sultanas, why do this? So so disappointing.
Mike Teeling . 2024-10-20
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Four of us dropped in for a Monday lunch. There was enough choice for eveyone, each having a different meal and all agreeing that each meal looked good. Everyone enjoyed their meals and all plates were cleared. We each had a dessert, again, all different and each one looked great. We escpecially enjoyed the stickey toffee, apple cake and chocolate brownies. It's situated in a good location, just on the outskirts of town. Plenty of parking - you just need to enter your Reg on the way in. We will come here again in future.
ANDREW FUNNELL . 2024-10-15
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Had a really good experience in the vauxhall inn, I was greeted by bar tender Chris, who was very helpful and very polite during my time here, will definitely be returning in the future Brilliant food
Stevie-Lee Chester . 2024-10-14
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I arrived at the Vauxhall inn to a good atmosphere as I approached the bar I was welcomed by Chris who settled me in for my first time at the Vauxhall and he was there for support anytime I needed it. 5 star customer service from him
Ben Wells . 2024-10-14
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Popped in for a quick drink. Great service and lovely decor. While enjoying my honeybee gin, I couldn't stop looking at the days specials board. Decided the wild boar scotch egg needed sampling. I wasn't disappointed. It was devine, and I highly recommend it 👌 We will definitely be returning to try some more dishes.
Hayley S . 2024-10-12
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Booked Sunday lunch for six. Service very slow and inattentive until we complained about the food, then the manager worked hard to improve our mood. Food was very poor; roast meals cold when served, fish really overcooked, other dishes disappointing (apart from the burger) Give this place a miss!
Mark Maclean . 2024-10-08
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Roast today was banging - rib of beef and sticky toffee pudding!
David . 2024-10-06
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Service was a little slow and they fine you £100 if you forget to register your car with their app (on a pub iPad) when parking in the pub car park. Having said that, the food was good, though unlikely to appeal to those looking for a wide range of healthy options. The coffee was ok.
David . 2024-09-20
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I recently visited the Vauxhall Inn with some family for lunch. We were instantly met with a great atmosphere and friendly staff! The food was lovely and very reasonably priced! We will definitely be returning😁
Jacqueline Dixon . 2024-09-16
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Not enough staff waiting too long and the manager who run it on the 14th of September 2024 was absolutely diabolical and had an attitude problem
Adam Cuthbert . 2024-09-15
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lovely freindly staff and great food! i would 100% recommendation here for a nice day out.
Maya Champion . 2024-09-09
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Had a lovely steak dinner. Very quiet when we visited so found staff quite attentive and friendly. Used a voucher so good value too.
Cassandra Chantler . 2024-09-09
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Sunday dinner. Disappointed that no roasts were available, additionally many items from desert menu not available. This is not the first time this has happened. Food which we had was okay.
Ryan Staden . 2024-09-08
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Good selection of beers and friendly staff
N Shaw . 2024-09-07
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Unfortunately we were seated at a table with hardly any room and had to sit sideways, neither of us are big. Service was otherwise good.
Debby Skinner . 2024-09-06
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A really lovely evening with your kids. Food was great
A Neale . 2024-09-04
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We have been twice recently, once for breakfast and once for a late decision dinner with our grand-dog in tow. On both occasions we were greeted with enthusiasm and made to feel very welcome. The food was very good on both visits. Particularly the breakfast on the Saturday morning. Well done to the hardworking staff for making sure we were well catered for.
David Cole . 2024-09-01
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We had a lovely family lunch. Food and service were perfect. Hayley & Josh looked after us. Compliments to the chef.
Richard Brignall . 2024-08-27
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Hayley and her staff hosted a memorable and beautiful wedding breakfast for us on 21 August. The inn was beautifully decorated and the food and wine divine. The bespoke menu options were wide- ranging. Hayley was involved in the preparations throughout, making our special occasion run smoothly. I recommend Hayley and the Vauxhall Inn to anyone looking for that special venue.
peter mcdonagh . 2024-08-25
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Fantastic meal (loved the grazing board and Signiture Burger) attentive service from all staff especially Chris! who all work really hard.
Alison Guttridge . 2024-08-24
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A young lady named Scarlet was very lovely, happy & helpful. Great service.
Laura Stevens . 2024-08-23
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Had drinks and food here on 2 evenings while staying at the adjacent Premier Inn. A good experience on both occasions. A special mention for Josh on the 21st August: a personable and very helpful member of staff.
Paul Southerland . 2024-08-21
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Lovely pub, been staying at the premier inn for a month now so eaten and drank here at least 20 times, food is always lovely, best food ever had at a premier inn and I stay in premier inns all over the country, beer is kept great and plenty of choice, but quiet atmosphere but stay here through week and is a good place to chill after work, can't fault the staff either, landlady is a laugh aswell
Ashley Tinker . 2024-08-21
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Lovely pub and excellent service, would highly recommend!
Jade . 2024-08-20
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All round lovely pub, would recommend to all friends and family. Service is exceptional
Shola Anne Sealey . 2024-08-20
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Brilliant food, drinks and amazing staff!
jay barry . 2024-08-20
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I regularly visit this pub, the staff are extremely friendly and welcoming. The food is good and the service and speed are spot on.
Mike Luff . 2024-08-19
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Made to wait for over 15mins to ask for a table for 2. Then to be told sorry no tables. But I said there,are plenty of tables I can see empty. She said sorry nothing for over an hour. It wasn't really the fact that there was no availability. It was the fact that we were just left standing at the door for so long waiting to ask. The girls just kept walking past us. Not so much as be with you in a minute or anything. It was like we were not there. I thought Monday night it won't be busy. Was not even offered alfresco dining, which we would not have minded.
Kathleen Elkin . 2024-08-13
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Amazing service and Amazing food, highly recommend to anyone in the area!!
Josh Watson . 2024-08-13
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We were staying at the premier inn next door and fancied some late lunch. We booked a table however when we turned up it may have been okay to not book as it was fairly quiet but it was midweek. Really enjoyed the cute interior and dried flowers. Staff were super friendly and very attentive, cannot fault the service. We both ordered burgers which were super yummy! One beef and one chicken. Would certainly eat here again if we stayed back at the premier inn.
shan heale . 2024-08-09
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Came across this beautiful pub , while we was visiting family , the food was absolutely delicious, and the service we received was brilliant, the young lad called Evan went out of his way to make sure we was looked after, serving drinks food etc, the atmosphere was so warming, will definitely be coming back again, and also informing my family to go here , to anyone passing give it a go great hospitality great pub 👍
Debbie Downey . 2024-08-05
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Thank you for a quiet and friendly service for myself and my sister who has Autism. Hayley and Josh, you were very communication friendly too and really open to learning Makaton signs when my sister and I taught you. Thank you for a quick service and for really understanding us and our needs. If you need any further support in learning signs please don’t hesitate to ask.
Jenny Treen-Smith . 2024-08-04
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Food good and plenty although ours arrived only just warmed waitress sorted without a problem. Bit of a long walk when you are disabled but if you use a wheelchair not too much of a problem.
karen jones . 2024-08-04
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Perfect place for a relaxing time in the summer sunshine. Very knowlegeable and friendly staff and great value for money
Stewart Murphy . 2024-08-01
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Attentive and charming staff. Lovely ambience
Julie Davis . 2024-07-28
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Went here today at lunchtime with a few family members celebrating a baby shower. The food was amazing, waited no longer than 15 minutes the service was excellent, very friendly. We was even given a bottle of prosecco for after baby had arrived on the house. Very happy and would highly recommend. Will be going back!
Kelly H . 2024-07-27
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Always welcomed, entire team are great, good food offering and a lovely and well maintained environment inside and out. Quite often pop in for lunch. Credit where credit's due - it's cracking!
Jack Wise . 2024-07-23
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Very tasty food. Excellent service from friendly and experienced staff; particularly well done to Millie.
Paul Billin . 2024-07-22
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Only went there for a beer when we finished walking
David Glazebrook . 2024-07-22
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MELIE IS EXCELLENT!! She is friendly, welcoming, accommodating. Perfect 👌
Marjorie Green . 2024-07-22
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The bacon on the smothered chicken was dry and burnt,and when this was.pointed out to the waitress she said is the rest of the dish ok and just about to said sorry.The salad garnish consisted of a few rocket leaves,and three slices of radish swimming French dressing. All this after choosing a meal that I was then told was unavailable.Surely ,this should have been pointed out when the menus were handed to me.Not a pleasant lunch time.experience for price you charge.
Colin Miller . 2024-07-20
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Very good staff, very helpful for letting me book a car meet, thank you Vauxhall inn
Stephanie Wickens . 2024-07-17
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Been several time's now food is amazing and always comes out piping hot staff are so friendly an helpful always
Sally . 2024-07-17
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Very friendly , nice atmosphere & fantastic food
stephen mcquaid . 2024-07-10
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Oh, French onion soup, a dream betrayed, A broth of disappointment, sadly made. No golden crust, no richness deep, Just pallid swirl, where flavors sleep. The limping onions, pale and wan, Their sweetness lost, a dreary yawn. The bread, a raft of spongy woe, No hint of cheese, a mournful flow. Each spoonful brings a watery plight, A tepid sigh, a flickering light. The promised warmth, a distant dream, This sorry soup, a culinary scheme.
Merv Surfbus . 2024-07-09
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Had a lovely Sunday dinner, lots of choice and great food. Great service from the staff and looked after so well by Hayley
Nicole Stewart-Rushworth . 2024-07-07
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I was in town for a wedding and decided to go to the Vauxhall for a meal the day before. The food was excellent and the staff made it such a unique and lovely experience that I will come back to Tonbridge just for this place. The staff instantly made me feel like I had known them my entire life. Trust me when I say that these kinds of places and people are rare to come across in life. ❤️
Jose Espeland . 2024-07-07
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Went there for a team building lunch. Food was delicious well worth a visit if your in the area
tracey naish . 2024-07-05
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Hayley was amazing, really welcoming, attentive and couldn't do enough for us. As a bonus the food was delicious too
Mandy Thomson . 2024-07-04
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The staff at the Vauxhall are incredible. Thank you Hayley, Maryanne and Josh
Zoe Hendy . 2024-07-03
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We stumbled across this place whilst travelling to Kent for the weekend. What a gem! The food was excellent, the staff friendly and the service great. If we're ever that way again we'll be sure to visit
Tracy Robinson . 2024-07-02
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Cute bartender. Not very nice sauvignon these days.
Kelvin Rabbitt . 2024-07-01
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Had a really lovely time at the vauxhall today,staff are very friendly and cheerful,very welcoming. Food was amazing,i had the turkey roast,good portion size,had cauliflower cheese with it,my partner had the trio of meats roast,he thoroughly enjoyed his. Our waitress was milly,she was so helpful,friendly,we finished off with the trio of puddings,oh my god amazing. We will definately be returning,well worth a visit,really nice place,friendly,good food and outdoor seating,well done to all the staff we had a fantastic time.
Tracey Knell . 2024-06-30
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Henley and Maryanne and josh make this place a great place for meal or just a drink
Daniel Paul . 2024-06-30
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Friendly staff, service was top notch and the food was delicious. Definitely a 5⭐️ from us!
Janine Brown . 2024-06-30
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Wonderful pub. Great atmosphere and friendly staff. Delicious food and lovely atmosphere. Highly recommended
violetta KONCZAK . 2024-06-30
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Lovely friendly staff and great food Hayley made us feel very welcome we will be returning
John Towers . 2024-06-30
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Lovely old building, nice outdoor area, easy parking. Good food/drink at a good price with a nice atmosphere. Staff very friendly.
David K . 2024-06-25
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Great drinks menu, enjoyed our cocktails in the garden, plenty of garden tables and parasols too!
Evan Gosling . 2024-06-25
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Served by HAYLEY. Very friendly and efficient
Janet Wiles . 2024-06-24
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Breakfast average, sausages terrible. One member of staff doing everything, bless her. She was running around like a headless chicken but still doing a decent job.
Cliff Mercer . 2024-06-23
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The food was OK,the staff were friendly but the service was awful.
Valerie Davis . 2024-06-16
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This is really hard to review because the pub itself is great. BUT the carpark seems to be run by a scam company- we logged our vehicle 100% but still received a £100 fine. Appealed and won because it was a 'first offence' when there was no offence! Similar stories when I posted online, people who just paid because they were afraid or couldn't find a receipt. Shame, as we can't go back and risk a 'second offence.' Chef and Brewer need to sort this out!
Katherine Slessor . 2024-06-16
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Nice food, friendly staff and pleasant surroundings.
Charlotte Horsnell . 2024-06-15
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A warm welcome from Mary and Ann, thank you. Service was prompt and cheerful and the food arrived quickly, was hot and tasty. We were just passing through and although the outside of the place looked a little tired, the service and food made it worthy of visiting again.
Andy Oakley . 2024-06-14
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Myself and a friend that I have not seen in a long time met at the Vauxhall Inn and received immediate acknowledgement; perfect serve and a thoughtful recommendation from a lovely staff member Mark. Many thanks!
Christine Barnewall . 2024-06-08
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We had a lovely lunch today at the Vauxhall my husband had the smothered chicken and I had the pan fried salmon both meals were delicious with generous portions Mary-Ann and Josh are always so welcoming and cheerful and very professional. I would thoroughly recommend the Vauxhall it has a lovely atmosphere there is a good selection of drinks and the food is always first class and reasonably priced. Large carpark at the rear is ideal and the pub is dog friendly so a great place to meet up with friends.
Julie Hancock . 2024-06-06
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Twenty three of us ate at The Vauxhall Inn for lunch today. Hayley had organised our booking and we were given a warm welcome. Millie, Mary-Ann and Josh were all brilliant and looked after us with efficiency and good humour. We very much enjoyed the food and the ambiance of The Vauxhall Inn and thank the staff for making it such a lovely occasion.
Julia Davies . 2024-05-30
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Can't speak for the food as we left before anyone had even greeted us. Stood at the bar where it said please wait here to be seated. We had a booking. Manager, bar person and waiter all saw us but just ignored us. No word of 'hi there, we'll be with you in a moment' or 'we're a little busy, won't keep you waiting too long'...literally ignored. Really poor first impression so we went along the road to a fab place in Tudely. Acknowledged and seated straight away.
A King . 2024-05-30
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Was great service Mary Ann was a great waitress her hospitality was on point
Lucy Hewitt . 2024-05-27
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Maryann was amazing great team and very welcoming
jamie sellen . 2024-05-27
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Just got a £100 for parking in your car park. Your staff had every opportunity to let me know I needed to register my vehicle. I've never ever been to a restaurant inmy entire life that I needed to register my vehicle. Your staff should have advised me. I feel you have robbed me
Ian McHaffie . 2024-05-27
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We had two very good meals here last weekend while visiting family. Always a good choice on the menu, and reliable quality. It was very busy on Sunday lunchtime so the service was a little slow, but otherwise very good and the staff were helpful.
Alison Farley . 2024-05-23
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Fabulous foood the chefs done it to perfection. Everone waitress that served us was always had a smile and made us feel at home. Cant wait to come back with the family again. I would recommend to everyone to go there.
drew williams . 2024-05-21
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came in with my girlfriend and got a warm welcome as I was walking in. can't even describe how good the food was with out you trying it. the people were so happy and love to take to us. always made sure out food was alright and we had refreshments we're coming back next week 🙌
Luke Bellman . 2024-05-21
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Popped into the Vauxhall for Sunday lunch, the sirloin of beef was so tender and the turkey was succulent. Very kind waitress called janine got us extra gravy in a big gravy boat as we like lashings of gravy. Staff friendly and polite nothing is too much we will definitely be back
Scrotum86 . 2024-05-20
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Very dark and we were sat next to the toilet. Every time someone went in or out, we had a very unpleasant aroma. Will try it one more time and then give up
Janet Rennie . 2024-05-19
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Easy to find just off A21 Met up with friends for Sunday lunch Turkey roast was great 2 big slices turkey plenty of veg and roast potatoes. Service was great, friendly and helpful Oldy worldy with beams decor which was great. Nice outdoor area for drinks in the sun premier inn behind if staying over. Will visit again
Neil Duguid . 2024-05-12
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Lovely pub great staff thank you Hayley my stick toffee pudding was amazing
Wayne Hodgkinson . 2024-05-08
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Nothing fancy...just good honest fodder. Staff sensibly friendly and helpful. Yes, a big tick from me!
Tony Sharp . 2024-05-05
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Food was nice. Pity about the car parking situation If you don't let the barstaff know your in the car park. A week or so later a parking fine arrives on your door step from britiana parking company £90 fine reduced to £60 if you pay it with 14days etc. No one in the pub asked if I was in the car park. Wont be going there again.
martin rintoul . 2024-04-30
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Stayed overnight at Premier Inn. Evening meal was really nice, service was okay and could see they were stretched but not a big deal. Breakfast however, felt really sorry for the young girl who was the only one on service so clearly a struggle, but to add to it, her supervisor “dresses her down” in front of a complaining couple and 2 other tables of customers - if you ever need to give feedback to a member of staff you do it away of view from customers. What was worse is that the customer was completely in the wrong, the young lady started clearing breakfast at about 9:10, 10 minutes after she was meant to be (and it says on the Premier Inn cards the times) and this idiotic couple complained they didn’t get chance to get any extras after getting all of their breakfast. Poor girl didn’t need that from her supervisor, the customer isn’t necessarily always right but at least give the staff member some grace away from the complainant/other customers.
Ross Harwood . 2024-04-29
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Had an overnight stay at the Premier Inn next door so ate my evening meal here mid week. Lovely leek, cheesy pie with veg cooked perfectly. Ben was great, finding me an early table, running around after everyone, he's an asset to the restaurant and gives fantastic customer service.
Debsy H . 2024-04-26
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Very nice food and great service
stuart stubbs . 2024-04-21
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Food amazing such helpfully and friendly staff and a nice pub feeling great to pop in for some food or maybe a sneaky pint in there beautiful garden
Dani Byrne . 2024-04-18
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Food great will go back had good service at both bar and table
Alan Flynn . 2024-04-17
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Food good value,staff friendly helpful,good atmosphere all round
gillian flynn . 2024-04-14
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Lovely food very enjoyable, very nice and very well presented. lovely staff, very caring and helpful when ordering our meal. Very knowledgable about the menu and very pleasant. We will definately come back, will recommend to family and friends.
Amanda Thompson . 2024-04-13
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