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The best restaurants in Abbey Swale South East
53 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

239 Opinions in 2 websites
Visited Costa coffee inside Tesco to collect a too good to go bag that had paid £3 for. There was 2 members of staff behind the counter, one chap was working very hard serving and making coffees whilst the other who had a name badge that said Ruth was stood there clearly trying to look busy to avoid serving us on purpose. The chap was very polite and helpful and served us eventually. I explained we’re here to collect a too good to go bag he said do either of you have allergies I said yes I’m allergic to nuts but she doesn’t. The woman behind the counter then took over the whole conversation and said we only have almond croissants left that’s all and as you’re allergic to nuts you should not take it. I said well can I get a refund on it. He said yes I’m sure if you go on the app and explain they will refund it and she instantly shut him down and in a very rude tone said we won’t be able to get a refund because we’re too late, baring in mind the collection window opened 5 minutes before we got there. I said that is fine I’ll still take it because I’ve paid and my partner can take it home and eat it (who was there with me.) The lady started speaking in an aggressive tone explaining I should not have used too good to go and purchased it and was being really rude and disrespectful for no reason, as I was being very polite to her and ignoring her clear lack of customer service skills. I started going on the app to say that I am collecting it and the lady was not stopping talking to me in a rude manner when I was clearly trying to sort it out on my phone. My partner said to me that the order is ready and the lady said really aggressively, ‘WHAT WAS THAT!’ to which I just looked at her and didn’t say anything, as I was very shocked to hear such a rude comment like that. The lady yet again explained that I should not take the order even though I had already said I will still take it and the tone at which she spoke was incredibly rude and really strange. I then said again she will take the order, to which she said ‘well have you even swiped for the order’ (which I was asked before the conversation even progressed into her involvement) And she kept the bag hidden away behind the counter as if I was trying to steal it. This was all a really bizarre experience and probably the worst customer service experience I have had in a long time. My partner then explained that the lady was trying to look at my phone the whole time to see what I was doing, she was jumping into personal conversations and being extremely rude and aggressive from the get go. I am a regular at Costa and now will definitely not be going back.

97 Opinions in 1 websites
Visiting yesterday for first time. Enjoying catching up with my late Father’s friend for some drinks, who I hadn’t seen for 20 yrs.. When it came to paying, my elderly Mother offered to pay. She went to pay and they told her, that we had, had more drinks than we had. My friend had ordered another drink, prior to us arriving, which we didn’t know he’d order. A genuine mistake on his part, as we had been talking for over an hour, about the last 20 yrs. When leaving, my Father’s friend heard the owner say “Another con artist”. It was an actual innocent mistake, not a con, as the owner put it. If I had heard such words, I’d have certainly said something. With this in mind, none of us will be going there again.

467 Opinions in 1 websites
Lovely vintage kinda cafe which offers you a decent tea with homemade cakes right in the middle of town centre. Friendly staff and good service. Atmosphere goes with this lovely colourful townEven they took lil extra time but i enjoyed my tea. Only back point is its CASH only place. Thanks God i had some cash in pocket but not everyone carry now a days.

25 Opinions in 1 websites
Excellent takeaway tonight, thank you. Service was quick, and all the dishes were great, especially the beef in black bean.

175 Opinions in 1 websites
We have just had a beautiful lunch at the secret garden cafe. We had jacket potato’s, one with vegan cheese, a cheese and ham baguette and warm goats cheese salad. All dietary requirements were catered for. We then had a selection of their cakes, some were gluten free and one was vegan. All were delicious. The cafe has a number of larger tables and the staff were so friendly and helpful. This really is a gem and somewhere you should visit if you come to Faversham!