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1131 Opinions in 1 websites
We’ve been loyal customer of Villa Romana since it first opened in the 90s. Always consistently good - buzzing with energy, great food, and staff who made you feel genuinely welcome. Sadly, our recent visit left us disheartened. The staff, who once seemed attentive and enthusiastic, now come across as disinterested and inattentive. During our latest meal, Sunday 13th October, the service felt rushed, with little eye contact or engagement. It was almost as if they were doing us a favour by serving us. We waited an hour to be asked about desserts, and eventually gave up. In that hour we watched staff stand chatting to each other and three waitresses push napkins and glasses around an empty table. It’s such a shame to see how much the place has declined. The food was still decent, but without the warm atmosphere and attentive service it used to be known for, the experience felt hollow. We won’t be returning anytime soon, which is disappointing after so many years of good service and food.
1124 Opinions in 1 websites
We were staying at the Premier Inn next door and going to Bridgwater Hall to a concert so this place is so handy Called for drinks and something to eat. The bar is run by Vocation Brewery and has an enormous selection of beers most vegan which was fantastic for us, as their beers are always good. Ordered food from Chaat cart which was awesome but the pizza from Noi Quattro was absolutely awful. Would definitely return but try a different vendor other than NQ. Lovely place lots of outdoor seating and a great use of the space.
1105 Opinions in 1 websites
Visiting Chester for the weekend and The Faulkner was one of the first pubs we noticed. The menu sounded great so we decided to give it a try. Staff were all very friendly on arrrival and service was very good. We shared some starter dishes and were all very impressed. Would definitely recommend
1098 Opinions in 1 websites
Just returned from evening meal with family (7 Oct). 2 of us chose pork platter (special menu) which I anticipated to be a generous offering of pork fillet, sausage roll and black pudding - priced at £22. How disappointing- 2 pieces of mouth size fillets, a third of a sausage roll and a thin splattering of black pudding in the potato Rosti. It tasted nice and was well presented but feel totally ripped off with the meagre offering, I did inform a young waitress of my disappointment and asked her to relay my message to the chef. No apology, no feedback, nothing. We have had numerous family meals over many years and this was clearly sub-standard. The 3 other diners enjoyed their meals to provide balance. Perhaps the management team can consider and respond accordingly?