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21 Opinions in 1 websites
I’ve had 3 experiences with Luca at the buck and non of them were great. The first time we had booked online to visit on a Monday, when myself and my friends met up at the restaurant we were turned away and told it was shut on a Monday, this was despite being able to book online. Both other times when we have managed to eat we found the food to either be really spicy or just bland. The chicken Milanese and the pizzas are worth getting. The calamari although well presented was one of the worst I’ve ever had. The carbonara is bland and the hummus itself was nice but served with crudités not bread. I find the service is always slow in here (even when it was spitroast) we almost always get our food before our drinks. I wouldn’t recommend it to anyone unless you were really stuck for choice, the Luca in Allerton is much better.
4 Opinions in 1 websites
Before i leave this poor review I’d like to state that I’m bartender an understand the difficulties of the customer facing role especially during technical difficulties however I’ve never felt more Ill treated by a member of staff in my life. The tone I got spoke to in an basically shouted to a degree due was frankly appalling because it was obviously on my face the technical difficulty was an inconvenience however Im aware it is no fault of the staff therefore I was spoke to horribly an had my food slammed on the counter once I’d paid. Genuinely in shock of how bad it was however the pastries are absolutely unreal but the treatment was that poor that businesses it’s self should be aware.
1 Opinions in 1 websites
First visit (recommended) Got two fish, large chips and two mushy peas. Fish cooked freshly to order, much better than having several sat keeping warm. All very nice, great size fish and excellent batter. No complaints at all and will certainly go again as two of our favoured local chippies now serve very small fish
919 Opinions in 3 websites
Our first visit here after many years, and was delighted to see, that although it has been refurbished, it still retains its traditional charm. Sunday lunch was excellent, my sticky chicken starter was one of the best I have had for a long time. We shall not leave it as long before we return again.
387 Opinions in 2 websites
Awful customer service. Short server with dyed blind hair really rude when simply asked for flavours of frappes. Took an interest while drinking our drinks and she was equally obnoxious with 200% of customers. 50% of tables not cleared and floor littered with discarded tissues. Place half empty on a busy market Saturday. 6 other coffee houses within 100 metres. Clearly people voting with their feet Server in question looked hungover, regularly going into back kitchen for 5 minutes breaks leaving a young server alone to cope. Fortunately, not too many customers to worry about. Starbucks next visit I think...