Based on 3.753 opinions finded in 3 websites
Based on 3.753 opinions finded in 3 websites
Nº 178 in 265 in West Lancashire
Nº 45 of 65 British in West Lancashire
Opinions
Our first experience here for lunch and it was amazing, fresh, homemade food. Lovely staff and a real warm cosy atmosphere. Our server chris was very polite and welcoming, we will be returning and definitely recommend.
Danielle Morris . 2024-11-14
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Excellent service from chris today be back again
Chris Haughton . 2024-11-14
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Really disappointed with this visit. Walked through the door to be greeted by absolutely no one. Waited approx ten minutes for someone to appear behind the bar to serve us. Seated ourselves and ordered food. The food took 50 minutes to come, it was only a burger and chips and a gammon and egg so shouldn't have taken that long. When the food eventually came it was sent straight back as it was absolutely freezing. It had clearly been sat for ages before being brought out. Told the staff and they weren't that bothered. Oh well. Paid for our pepsis and left.
neil Habberfield . 2024-11-12
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Always come here when I'm back home. Food is reliably lovely. Good choice and good quality. Bar snacks and beer on this occasion.
Nick Cooke . 2024-11-09
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Came here for the first time and have to say we will definitely be back! The menu had too many options to choose from but the beef pie was genuinely up there and potentially the best I’ve ever had (pulled beef, big size, amazing flavour in the gravy), hats off to the chef Andy! And our server Teodora was lovely, the contactless card ready took our payment before we could put a tip in and she wasn’t the slightest bit bothered, was just checking we had a good meal! Highly recommend, will definitely be coming back.
Curtis Sanderson . 2024-11-08
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A beautiful old country building like this should be cosy and atmospheric. How anybody could possibly achieve this by installing ten million lumen lights over all the tables is beyond me! I went to meet a fiend for a cosy (as I thought!) pre theatre afternoon meal. We sat by the fire in what should be a gorgeous cosy corner. I, however, found myself squinting with pain from the baking overhead lights and was forced to wear a peaked cap to at least cut the direct glare of the light out. The food was reasonable, the service was nice, but I had an incredibly uncomfortable visit and couldn’t wait to get away from the migraine inducing, head baking lights. Not at all how it should be, and not at all what I expected. Not everybody wants to be baked while they should be relaxing - which is impossible under such stress. Is it so difficult to provide cosy corners for those who prefer a more relaxed atmosphere? That corner by the fire should be somewhere where you can feel comfortable and glad to sit while enjoying food and drink. It’s way past time that restaurants and pubs stopped installing these utterly ghastly lights. Have you not heard of ambiance? Won’t be going back, which is a shame, as it could (and should) be absolutely lovely.
joolthefool1 . 2024-11-06
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The food was good but the service was very lacklustre. It was quite busy but that is no excuse for poor customer service. I was pleased that the 10% service charge of £22 was pointed out to me so that I could ask for it to be removed. However, the food was piping hot and the place itself is lovely. Compliments to the chef.
Mad Crowther . 2024-11-04
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Popped in for lunch as we were passing. Lovely and cosy,lovely staff and food was fresh and tasty.
June Beswick . 2024-11-04
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Always a relaxing experience, staff are friendly and food is top quality
Charles Gill . 2024-11-03
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It's a proper gem 💎 visited on bicycle and was shocked how beautiful it was outside.
Lol Pro . 2024-11-02
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Very poor quality Fish goujons presented hard batter no fish in it poor quality sent it back
Karen Brennan . 2024-10-28
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Myself and my girlfriend both had the Sunday trio lunch on the menu , which tasted very nice and worth the money , a venue worth a visit between the Wigan and St Helens area
Peter Hamilton . 2024-10-27
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Cosy pub with 3 log fires, food was very good quality, flavour and portion size. Welcoming to dogs with treats and water on entry. Really happy with our experience thank you, we will be back!
Joanne W . 2024-10-26
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Food and service at this place is amazing.
Emma Brooks . 2024-10-26
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Served by Jacqueline. Lovely jolly personality and great server! Very knowledgable and asset to the team at the sandpiper. Having visited here often and working for the company (in other brands) it is so lovely to see a team member who throughly loves their job and it great at what they do! Please acknowledge this to Jacqueline. Thank you again
Xemilyw8X . 2024-10-22
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We go there for a little drink while after taking dog for a walk. They have a great supply of beers and wines and plenty of Scooby snacks for the dog.
Fiona Ellis . 2024-10-22
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I’m afraid we were very disappointed with our visit to the Sandpiper. We came to celebrate my Grandad’s 90th birthday having been once before and really enjoyed it. We waited almost an hour for our starters. When they arrived, we were very disappointed by the quality of the food. The same can be said for the mains, which were lukewarm. One waiter was very friendly and apologetic, but another was unfriendly and rude. There was no extra effort made considering we were celebrating a special occasion. We won’t be returning or recommending any time soon. We were all very upset by the experience.
Victoria Nelmes . 2024-10-21
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Lamb Sunday Roast was excellent.
Keith Evans . 2024-10-21
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Chef side was short staffed so quality of food had suffered but service was great
Steven Birchall . 2024-10-21
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The good was cold so sent it back. Was cold again but too hungry to send back and wait again. No discount or goodwill gestures offered. No supervisor or manager came to apologise. Poor customer service
karen j . 2024-10-20
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Always busy. Food is nice, staff are great x
SoupGog i'm OG . 2024-10-19
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It is a really ice old world pub, we have been on a number of occasions and could not fault, however this time I have to say the service was poor waited 30 minutes for our drinks and food arrived after 45 minutes with one of the meals being cold, the other meal which was the pie of the day you can count on one hand the amount of meat in it and also half of it was inedible. They appear not have enough staff and it was not as if I hadn’t booked.
Nigel . 2024-10-18
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We had a Lovely Family Evening st the Sandpiper. My name is Ian and I was there with my Sister, My Dad and My Grandad. The Food was Absolutely Delicious snd the Service was Excellent. Our Waitress was A Lovely Young Lady 'Teodora'. She was Very Polite, Helpful, Friendly, and Very Professional. A Credit to the Sandpiper as Well as Herself. My name is Ian Pilkington with this review on 16/10/2024.
Ian P . 2024-10-16
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The Sandpiper is cosy warm and inviting. Staff were very friendly. Portions were plentiful and the food was hot and delivered within 20 mins of ordering. Drinks aren't cheap but I suppose that's the same in most places serving food. Definitely will be returning... excellent!
Jay Dee . 2024-10-15
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Delicious food, lovely setting, fantastic service and they sell Aspalls Cider!
Avril-Jan Crack . 2024-10-15
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Arrived at 3pm. Was promptly asked what drinks we wanted, food order taken. Ordered the roast and it was lovely. At 4pm ordered coffee and small dessert combo, 4:25pm they arrived and were cold. New combo arrived at 4:40pm, were chatting and enjoying our coffee when told we had to vacate the table as it was booked for 5pm. Food good but disappointing service
Irene Reid . 2024-10-14
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Arrived what we like to drink. Promptly serviced. Ordered the roast dinner which was lovely and good value for money. 4pm ordered coffee and small dessert, 4;25pm they were serviced, coffee and custard on dessert were cold, told server and she took them away 15 minutes later we received hot coffee and hot dessert. As we were chatting over our coffee, we were asked to leave as the table had been booked for 5 pm. we explained it wasn't are fault we hadn't finished it was due to the wait of our dessert. The girl apologised and said that was due to staff shift change over. Lovely food but was spoilt by the bad service.
Irene Reid . 2024-10-13
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Waited an hour for food which then came and the sauce was cold, chips were just like crisp not chips, we finished eating and our child was eating still and they came and took our plates Very disappointing
Sharon Bevins . 2024-10-12
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Nice atmosphere and good service. Only had a drink but really felt relaxed
Gary Jones . 2024-10-12
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Went as a family, called in with no booking and we were accommodated very quickly. The young lady that served us was brilliant, we will definitely be back soon.
Tim Haynes . 2024-10-10
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What a lovely place to eat and relax. We had just returned from holiday, we were heading home and knew the cupboards were empty so stopped for lunch. We were welcomed by a lovely woman called Jack, she was chatty and attentive. I ordered the chicken burger (I always order this when eating out) it was delicious, it was crispy and moist, I can honestly say it's the best chicken burger I've ever had, so a massive thank you to the chef Jo. We will definitely be going back.
Naomi W . 2024-10-09
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Went for lunch which was not too busy so pleasant, our food was very nice I had the chicken and bacon salad other half had the gammon,we both really enjoyed our meal if was lovely, the service was good the only thing was we had to wait quite a while for the food but everything was very fresh when it arrived, luckily we were in no rush so didn't really matter. Would definitely go again.
sue sudworth . 2024-10-09
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My order was not delivered at all and I Was refused a refund.
Charles . 2024-10-08
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What a disappointment we booked to bring my mother here, and we have eaten at the sandpiper several times in the past and found it wonderful. Certainly not this time. When I arrived I told the guy at the front of house, a table for 3 and he said we have no tables, I then said we have a reservation and he said oh for Edgar and I said yes, he seated us. Firstly, the table was dirty, and I still could see spillage from the previous guests. The guy came over for our order, and we ordered wine followed by appetisers. With the main meals, hardly anything is available, so we all three agreed on the turkey dinner. The starters were tasty and enjoyable, the main meals came out and absolutely horrible. The Turkey was ok, everything on the plate was like it had been re cooked several times over and over, everything was dried up and hard, the roasted potatoes almost hollow in the middle as they had been re heated. Not once did the young guy come to us to ask how everything is ... Nothing !!!! All him and his colleagues seemed interested in was cleaning up around us... what a shame as we love Sandpiper in the past, and this was a really poor experience and really not cheap !!!!
Paul Barnett . 2024-10-07
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Loved my Sea Bass, the wife really liked the beef lasagne, but wasn't keen on the salad vinegarette. Great place, and food, after the long drive taking the lad back to university and before heading home.
David Pierce . 2024-10-07
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Abbie, Jo and Dan were fantastic
Alan foster . 2024-10-06
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Very slow service. Waited 20 mins before getting staff to take order. Another 10 mins to get drinks to table.
Derek Bond . 2024-10-06
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A massive thank you to all the staff for going above and beyond regarding my allergy to latex! It very challenging when finding a place to eat but you made me feel welcome and assured me that all necessary precautions would be taken to ensure my safety. If anyone is visiting with a latex allergy be assured that only latex free gloves are used and all the staff are very accommodating! Special thanks to the chef Jo for preparing my food with care :-) really enjoyed my visit, the atmosphere was really cosy and the food was delicious! Will definitely visit again.
Hayley Perez . 2024-10-05
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Very overpriced average food!!! Wife had gammon and egg, the chips were burnt but cold!!!! Can only assume they were warm ups!!!! I had the signature burger but was hardly worth the hefty £17.95 price tag!! The burger itself was very tasty hence the rating of 5 but fries served with were again cold!! The burger relish served as a side in a dipping pot was going crusty so assume the food had been stood on the pass for a while!! Disappointed as the place itself has a very cosy feel which would be amazing with the fires lit in winter. However we visited in September and the atmosphere was a little flat
Meatnpotato E . 2024-09-29
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We came in on a Saturday afternoon. The food we ordered was the home made pie of day (steak and ale) which was delicious and the meat was very tender and the signature burger was also very good. The atmosphere and decor of the establishment is a relaxing and rustic vibe that has been lost in modern venues. The staff where friendly and welcoming.
Andy Parker . 2024-09-28
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Isabelle was an amazing host, food by Amy and jo was extremely nice, all empty plates
JAM3S THE GAM3S . 2024-09-28
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Charming beautiful pub restaurant with a friendly, relaxed and welcoming atmosphere. I had the pie of the day (steak and ale) which was really really good and my partner had the signature burger which was the best I've tasted for a while. We both tried each others dishes and were very impressed with both. We will definitely be back again.
Jannine G . 2024-09-28
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Very good food and a great menu. The service from Alex was excellent.
Daniel Reid . 2024-09-28
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Alex was very nice and helpful.
Emily Reid . 2024-09-28
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Alex was our lovely server for our Nan’s birthday lunch. Thank you
sophie reid . 2024-09-28
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I recently had lunch at the Sandpiper in Ormskirk. The whole experience was very good from the ease of booking a table, through the the cheerful reception staff, the excellent menu and the excellence of the food and service. The waiting staff were attentive, and helpful in talking us through the menu options and the food was not only beautifully presented but excellent quality aswell. I would be very happy to use the Sandpiper again. Thank you for a wonderful experience.
Ian Partridge . 2024-09-28
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Chris and phoebe was great will come again
Tom edwards . 2024-09-27
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Came in for a few drinks with mates and Chris and Phoebe served us they were cheerful and very talkative. Will definitely be returning thanks guys!
Luke . 2024-09-27
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Absolutely amazing! It's one of my favourites places! The food is gorgeous and also the drinks!
Lucero Beltran Aguilar . 2024-09-26
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Two of us opted for roast diners which were excellent.
CLAIRE OXLEY . 2024-09-25
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Fantastic food , lovely garden patio area & great staff, especially chef Jen
John Jones . 2024-09-24
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Very disappointing roast as it did not come with gravy. Who has a roast without gravy? Wasn’t even an option to add on either
susan . 2024-09-22
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Quality local watering hole. Good ales, pub food and hot bar snacks menu
Ben Cartwright . 2024-09-19
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Just had the most beautiful lunch @the sandpiper….I telephoned last night to enquire about a table as trying to book on the app appeared to be showing fully booked,I was dealt with by Ross who was so friendly and professional.I explained I wished to book a lunch for my mother (celebrating 89th birthday)and two other’s.Ross said it would be no problem and booked us in,on enquiring with Ross about the accessibility as mum can’t climb steps Ross assured me that wouldn’t be a problem and if we encountered any difficulties he would be on duty to help.we arrived today and as promised Ross had found us a great table.we all opted for the steak and ale pie with potatoes and vegetables….WOW you didn’t tell us the pie was big enough to fill a horse(mums description 😂) the whole meal was excellent beautiful puff pastry topped steak and ale pie with a lovely filling of tender steak, thick rich gravy and we opted for chips,and lovely fresh veg.mum did her best but sadly (her words ) the steak píe defeated her she devoured the puff pastry topping and 60% of the meat filling along with a fair few chips and veg…needless to say our two plates were empty.thank you so much to all the staff who gave mum a lovely lunchtime.hopefully we can return with her in future as it’s quite local to mums house.
Barry John . 2024-09-19
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Food delicious, Jess was so polite and professional and we'll be back very soon
Eamonn Dunne . 2024-09-18
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Mushy peas missing but everything else was fine
Kenneth . 2024-09-15
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Teodora was great. The roast was nice but the beef was not pink as promised. The potatoes were also very large and not flavoursome. We put our own music on as it was silent
Natalie Wallis . 2024-09-15
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Lovely food, speedy service, friendly staff. Highly recommend.
carly-maria cleator . 2024-09-12
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Went for a pub lunch with a friend Not a lot of light meals on menu just sandwiches Was ok but £27.00 ish for two sandwiches and two drinks??? No I think they could do better
Christine Woods . 2024-09-03
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This was a great pub, 8 of us dined on 13/08/2021 and the waiters and bar staff were very attentive and added a personal touch to the experience, my first time here and I'll certainly be going back !
Andy Ralston . 2024-09-01
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Food was delicious, the fish and chips was huge and really well cooked! Staff were polite and helpful and the young man who brought us the check gave us our drinks on the house because he said we were a nice family! We really appreciated the service received and would definitely come again and recommend to others.
Carrie Hyland . 2024-08-23
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Delicious food...well presented and didn't have to wait long. Lovely service from our waitress.
Barbara Burt . 2024-08-19
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Such a shame to be writing this but the food was awful husbands steak was tough as old boots overcooked. Cocktail I requested from list not on waitress iPad so not available. Both our meals were under par a very expensive evening for not good food. Won't mention the seating plan was moved twice! We've been to sandpiper before and had lovely meals but unfortunately won't b returning.
Kathleen W . 2024-08-18
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Lovely pub, Great gardens, Good location, a bit expensive.
steve wds . 2024-08-16
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Great service, food disappointing. Sea bass overcooked, sauce watery. Seemed food had been cooked and left on hotplate.
John M . 2024-08-15
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My wife and I called into the Sandpiper for a late lunch on 14th August just after 1445 or thereabouts and the restaurant was not especially busy at this time. We ordered a 2 course lunch which included 2 mains (smoked haddock & spinach fishcakes/chicken, bacon & avocado salad) and 2 desserts (mini blackberry & apple crumble with 2 hot drinks included). The lattes were good when they eventually arrived some 20 minutes later. We then had to wait at least 30 minutes for the main course to be served. The fishcakes, which were described as ‘crispy ’ were definitely that and the tenderstem broccoli, which was very ‘al dente’, was mostly burnt black, both had obviously been left unattended under a grill and were, to put it politely, overcooked. I had problems cutting the broccoli with an ordinary knife and would have found a Stanley knife a more appropriate utensil! Next came the desserts, or, to be more precise, they didn’t come for at least 30 minutes, after we finished our meals, even though our plates had been taken away and several waitresses were continuously going backwards and forwards to serve other tables. We eventually had to ask when we could expect to get our desserts which, judging by the total time they took to arrive must have been lost in the ‘mists of time’. At no time throughout our meal were we approached/asked if the meals/everything was all right - it certainly wasn’t fine by any standards! I am not blaming any particular member of staff for this debacle just the general ‘ethos’/lack of co-ordination/communication between your staff/management! I didn’t bother raising my dissatisfaction with your staff since I doubted that it would have achieved a positive result and then left feeling somewhat aggrieved at about 1610. Yours disgruntled, Philip Lavender
Philip L . 2024-08-14
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Enjoyed our meal. Booked again for Christmas Day
Caroline Smethurst . 2024-08-13
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Returned for lunch with friends, one needing gluten free food. We were served by Chris again who was so polite and very knowledgeable about what our friend could have. The roast dinners were lovely and Chris checking on us regularly in case we needed anything. Looking forward to going again.
Coletteem . 2024-08-13
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The best burger an chips I’ve had, chips are always crispy and the burgers spot on 👍
Jack . 2024-08-13
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Chris, Joanne, Louise and the rest of the team are absolutely amazing. Can’t do enough for you. I don’t think we have had one bad meal at the Sandpiper. We’ve even booked for Christmas dinner this year.
Katie Williams . 2024-08-12
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A lovely meal was had by all when we visited on a Sunday, last month. The food was excellent and our waitress Isabelle was superb and very efficient. We will definitely be going back in the future as our experience was very positive, good value for money and delicious food cooked for us.
sainth545 . 2024-08-12
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Isabelle made us feel very welcome always made sure we was okay. The food was lovely really nice 👌
george robinson . 2024-08-11
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The food was very tasty. We had the Sunday roasts. The staff were friendly and helpful, bringing the meals pretty quickly and clearing away the dirty dishes once we were all finished. They checked consistently that we were ok and if we needed anything else. Thank you for a pleasant visit for a birthday meal.
MM Ingham . 2024-08-11
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Great food and friendly service. Andy was the ace in the pack. Jen and Dan fantastic. Will be back again soon for sure.
Antony Hodgson . 2024-08-10
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Had a lovely meal, price was reasonable. Staff were helpful especially Kieran who was very knowledgeable about the food and even gave some highly recommended menu options . Will be coming back.
Thomas Fielding . 2024-08-10
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Lovely atmosphere, staff are friendly and helpful. Thank you to Kieran who went out of his way to make our meal a delicious one with my fussy eater.
Lorraine Howard . 2024-08-10
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Best fish and chips I've had in ages! We love this pub. It has a really relaxed atmosphere. My husband had a burger which he thoroughly enjoyed and our daughter was very impressed with her pasta. Apparently it was better than mine 🤷 Jacqueline (sorry if I've spelt your name wrong) was a really attentive server, couldn't fault her. We had a nice chat with Amy too, who was incredibly welcoming. We'll definitely be back.
jayne clark . 2024-08-08
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Such a lovely & cozy atmosphere at The Sandpiper, the staff was very welcoming & a big thank you to Kieran! The pizza he made was beautiful and absolutely smashing service, will be coming back again with friends & family
Dannielle Howard . 2024-08-05
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Food and service are great. There are too many bones in battered fish.
Anette Wright . 2024-08-04
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Sunday roasts are amazing, lovely atmosphere.
Dominique Van Newton . 2024-08-04
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Come in regularly and drink a bottle of wine served by Chris who is always cheerful and attentive
David Cooke . 2024-08-03
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Food quality was good but time of waiting for was one hour. I did have to ask manager about my food. Also, I did ask about salt and ketchup one lady on the desk She doesnt help for me ! I did hear only APOLOGIZE. It wasn't enough because I spend there 1.5 hour and about £70. I don't recommended !
Marta Czajkowska . 2024-08-03
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Incredible service from a lovely young man called Andy. Had great food in a lovely location. Also worth noting the pub is dog friendly so don’t leave your dogs at home! Thanks Andy!
georgia rose hardman . 2024-08-02
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Visited the sandpiper tonight and was served by Phoebe, amazing service and I believe the food was cooked by Joanne will definitely be back soon thanks guys!
Andrew Smith . 2024-08-02
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Beautiful beer garden, great food &staff
john jones . 2024-08-02
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Handy location just off the motorway, stopped in for food after a long journey. Nice pub, good selection of beers. Good quality food and friendly service (think his name was Ross). Will definitely be back to make use of the voucher after signing up to the app too!
Paul Underwood . 2024-08-02
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Lovely service from Ross at the bar, he made us feel very welcome and nothing was too much trouble ( I have a list of intolerances 🙃). Thank you for a lovely evening!
Kate M . 2024-08-01
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Had a family meal here. A birthday celebration for my daughter. Food was great & the drinks were served in the correct glasses. I hate it when you get a beer in a different branded glass! ( maybe that’s just me?). The staff were fantastic. I asked them their names so I could post this review. Thanks Chris & Phoebe for looking after us so well. We’ll be back soon.
Gary Rothwell . 2024-08-01
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Had a lovely time in sun with some drinks served to us by Andy at the bar!
Zona Bates . 2024-08-01
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Dropped in for some food earlier today and had a great time eating and drinking in the nice beer garden. Some great service at the bar from Andy recommending us on food and drink choices!
David Bates . 2024-08-01
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We had an incredible meal here. The food was delicious, and the atmosphere was just right for a lovely day out. Our waiter, Andy, really stood out with his friendly and attentive service. He made sure we had everything we needed and even gave us great recommendations.
Alex Green . 2024-08-01
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Great location, varied food and drinks and menu and the staff are all friendly. Helena in particular was an excellent server :)
Jidhu Nair . 2024-08-01
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I was recommended the sandpiper by family and I highly recommend the food is lovely and so is the atmosphere and the waitress (Helena) was lovely, super friendly and helpful
Kiera Welsby . 2024-08-01
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Food was amazing and service from Ross was welcoming. Can’t wait to return!
Libby Hughes . 2024-07-31
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Came in for a lovely pub lunch. food was amazing and service from Ross was really good.. very helpful, made our experience great, thank you Ross
Libby Alison . 2024-07-31
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Thank you to The Sandpiper for making my daughters birthday a very special one… although we were quite a large booking, nothing we asked for was too much. The food was phenomenal and the service by our server danny was fantastic!! couldn’t recommend this place enough.
Josie Hughes . 2024-07-31
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Lovely meal great service specially assistance manager
theresa traynor . 2024-07-31
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The food was tasty and the staff were very friendly. Chris looked after us all night and made sure we had a lovely evening.
Poppy Rothwell . 2024-07-31
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We we’re passing and popped in for a drink . A lovely friendly welcome from Ross who was behind the bar . He recommended us some cocktails which were perfect . He made us feel at home and we will definitely be back . 5star service
Susanne Kelly . 2024-07-31
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Amazing food and even better service from the cute couple behind the bar, Ross and Josie
Shaun Hughes . 2024-07-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Brought my mother and daughter for Sunday dinner and we will not return. We were cold in a draft and asked to have the radiator turned on, this didn’t happen and eventually we had to ask to move tables after sitting with our coats on. Sunday lamb shank was fatty and came with roast potatoes covered in gravy so we’re not crispy. Key lime pie was disgusting couldn't eat it, synthetic and horrid texture. They did take this off the bill. The wall paper is coming off the walls by the radiators, toilets stink and disabled isn’t fit for purpose. Too low toilet with no grab rail to get up with. Chairs at the dining tables are so uncomfortable and cheap, dirty painted walls. Whatever happened to this place it used to be top notch, such a shame.