Rude service and cleaning up with bleach whilst trying to eat! Rather horrendous experience. Food was mediocre and lots of things advertised as home made but seemingly not made on site from the labels.
Great atmosphere and service but unfortunately the food was well below expectations. We were really disappointed as this place has good reviews. I don't mind paying the prices they charge if the food is good but we won't be returning.
Food arrived 2 hours late , staff rude and continually lied about delivery times , food arrived cold and better still the wrong order !! Politely asked for updates and staff shouting and claiming wasting time ! Then said would cancel order. Place a joke .
Burgers tiny and ridiculously over priced . Chips dread to think what’s happened there.
I really enjoyed my stay here. The welcome was warm and everyone I encountered (staff and locals) were extremely friendly. The room itself was large, clean and comfortable. I didn’t eat here but can highly recommend the banoffee rum!
Popped in after visiting Delamere forest , very nice wine selection, hard to choose as most wines are a high standard. Staff were V friendly. Coffee smelt amazing but weren’t there for that. Purchased 3 bottles of hard to find wines . Very happy . 😃
Absolutely awesome meal very sensibly priced. Service was excellent.
But they could do more for the disabled. Only one disabled parking space and this was already taken.
I am staying at BW for work and booked dinner at Hilltops on my first night. I was initially nervous that there didn't appear to be anything suitable for vegans on the menu, but I double checked with the receptionist, who was very helpful and communicated my request to the restaurant.
This was a short-notice request, so I was not expecting much, but the chefs went above and beyond. The tofu & veg curry was really tasty, and the choc fudge cake was delicious. I couldn't eat it all in one sitting, but the team prepared the leftovers for me to take to my room and eat later.
Thank you to the talented kitchen team and wonderful front of house team at Hilltops!
Vinimos aquí para almorzar en una visita a Chester. El menú es variado y los precios son económicos. Pedí un sándwich y en el menú dice que puedes elegir entre quesos. El mío no venía con el queso que había pedido, pero pensé que había leído mal el menú, así que no lo mencioné, pero al leer el menú al salir me di cuenta de que tenía razón. Incluso sin el queso, el sándwich estaba delicioso y obviamente recién hecho. Pedimos una oferta de sándwich para niños para mi hija y las patatas fritas tenemos casi 3 meses de fecha. Mencioné esto y no podrían haber estado más disculpados. Los cambiaron por un paquete de patatas fritas más caro que ni siquiera estaban en la comida de los niños. Aunque hubo algunos errores, disfruté de mi almuerzo aquí. Estaba muy ocupado, por lo que debe ser popular entre los lugareños.
This place is the best in town and for miles around.. value is off the scale and the women that run it are just bloomin lovely always laughing and smiling... Don't go anywhere else
Great coffee and donuts along with the smashing Mikey 🥳🥳 he was really pleased to serve us and even brought our coffee out to us as I’m disabled. Thank You Mikey
We had lunch here today after visiting the farm shop and Kelsall cycles. It’s a cosy cafe looking out over a paddock with donkeys. We had tuna sandwiches, ham, cheese and mushroom toastie, a bowl of chips, pot of tea and a diet coke. Lovely service, lovely food and lots of friendly animals outside. We will definitely return!