The best restaurants in Burnley North West

Didn't get my order got someone else's pizza and kebab no chips and missing drink when try to ring thru phone put down immediately terrible will be asking for a refund!!

Great food always hot and delivery is always on time. Will not order from any other takeaway

Having special dietary requirements can be a challenge when eating out however Becky who has recently started running the pub went out of her way to ensure my requirements were met without the quality of food being affected and remembered my needs for our return visit which was an added personal touch to excellent customer service and attention to detail. Excellent freshly prepared food and lovely local relaxed and welcoming atmosphere with dogs allowed in part of the pub.

Came with my grandma and grandad for food as they come to the pub all the time for drinks , absolutely loved it the food was amazing and would definitely come again

November 2024 The first couple of things to say are that the service we received at The Bay Horse was perfect. We went to celebrate a birthday. The lady behind the bar and the young man and girl who served us couldn't have done more for us and they were really lovely, pleasant, polite and helpful. The second thing to add is that all of the food was absolutely outstanding in terms of flavours, colours, tenderness etc. The one thing however which let the whole meal down completely was the amount of food we were served bearing in mind this was marketed as a Lancashire Sunday Roast. It was not a tasting menu and we were five adults and two children. The starters whilst delicious were literally miniscule. I had three 6 foot 2 chaps in the party who just looked at their plates in shock. One - okay at a pinch - maybe two small bites and it was gone. Never seen a starter or even a tasting menu offering so small. Those who had the three roasts in a large Yorkshire paid an additional £5 supplement. There wasn't enough meat there for the basic roast offering never mind the three meats together plus the £5 supplement. The chicken bits (not slices) would have fitted onto a dessert spoon. The gammon was wafer thin and small as was the beef. The 'supplement' serving of meat would not have been sufficient for the roast choice 'without the supplement'. There is nothing to fault about the actual taste of the food at all - it is really superb, but the portion sizes in particular for the starters, the mains and some desserts are just taking the Mickey. The Lemon Tiramisu for instance was 'blow you away' stuff apparently. Really wonderful - but so tiny. I couldn't rate this meal as poor, it would be unfair to the chef (who is clearly talented and probably not in charge of the profit margins) but it was very disappointing for the reasons stated. Why are vegetables so often served in such microscopic amounts? Ours (also microscopic) were part of the main at this pub and hidden in the Yorkshire, but so many times as an additional side they come in a tiny pot looking grey, miserable and lack lustre with a price tag of £3 - £5! All the food for each person who had ordered the three meat roast (with the £5 supplement) was heaped inside the Large Yorkshire and without exaggeration, much of it must have been put on with a teaspoon. We spent plenty on drinks so we weren't parsimonious customers nor are we greedy. For such a 'little bit more' on the plate, so much more would have been achieved for our family and the pub because we would have returned again and again and recommended it to others for food like that. No-one wanted their plates to be heaped high. NB - They did produce three additional albeit small slices of beef when one of our party mentioned it. Food Taste & Presentation 10/10 - Service 10/10 - Portion Sizes - (in part) - Ridiculous. We are happy to support local businesses and spend our hard earned money with them, but if pubs and restaurants want to fill their tables, they have to send people home reasonably full in our opinion, especially when they are spending so much money in addition on drinks. £9.50 for one glass of wine!

Had a lovely evening. The food was great. Annie and Theo made us very welcome. They are also happy for campervans using the pub to stay over. The next day we enjoyed a walk in the adjacent Brun Valley Forest Park.

Stayed at the Premier Inn for 3 nights with breakfast here and dinner one night. All food was good and service from Krystal was friendly and efficient.

When will this place start to get it right. Scroll through all the reviews and the response is always the same - but nothing ever happens. By now I’d expect far better quality food and better prices for it. Either that or shut up shop

I have been to this restaurant previously and when in the area I decided to call again. Unfortunately on this occasion I was disappointed with the food. I ordered Haddock with salt and pepper chips and a coffee. The coffee was fine. The chips were dry, as though they had been in the heater some time, some were hard. The haddock was very greasy, so much so it left a thick grease lump on the paper. I couldn't eat the fish due to the greasy taste. I have given the place 2 stars, as I have previously had a good experience there. I will not be returning any time soon. Fish, chips, coffee and a water £16.45 so it's not cheap either.

Avoid!!!!!!!!!! The staff are absolutely awful. They are rude and on absolute power trips. Completely ruined a family evening.

Loved my nando’s, great service

don’t go takes like 2 hour to arrive comes cold not even worth the wait to be honest I forgot I even ordered it took that long.

Called in here while waiting to check in to The Oaks. What a lovely meal we had and a very hard working waitress ( didn’t get her name) Compliments to the chef faitas macaroony cheese and chill and rice all perfect. A good surprise

A very clean & tidy place but they got our order wrong, kids had to wait for food. Our peri peri burgers had no salad & were bland. So disappointing

The best food I've had of late. Fast delivery, reasonable prices. Ate every single bit, absolutely tasty food.