The Hapton Inn in Burnley - Phone Number, Reservations, Reviews

Visited for the first time today, was a pleasant experience staff were all very professional and friendly. Food was great no one had any complaints and we are very fussy. My husband and son said their burgers were amazing (was the biggest they do). Well cooked also. We nipped out to the garden and we thought it was really good. Thank you 🤩

Food was lovely staff on shift that day wasnt the best and it was cold in there no heating or fire so dint feeling welcomig

After reading harsh reviews, we where hesitant on booking a table at Hapton Inn. But our experience was great. Friendly staff, very polite and helpful. Food was amazing and a great price. The younger staff that are being trained are an inspiration to our community x we will definitely be back

Food was poor , waiting time was ridiculous ,need more staff,told the Sunday lunch is awesome,not for me ,sorry hapton inn, must improve !!!

Really enjoyed the food, good value, friendly staff and a clean, friendly environment. Lovley outdoor area as well. Will visit again soon.

Absolutely perfect day, staff are so lovely, welcoming & friendly, went above & beyond for us for our grandads birthday. We can’t thank you enough. The service was impeccable & the food was delicious. Will definitely be going back! Thank you so much again to you all x

If I could give 0 I would. The food is terrible, the staff are rude and their attitudes are shocking. I had a meal with my mum and she was really sick after and I was sick too. Mums elderly and it's a worry when people get sick off bad food. I would avoid here.

Great atmosphere and good food with friendly staff.

Very disappointed, had a large table booking couple months in advance for a meal with family for an event to see an artist perform who is close to the family. Due to us travelling a long distance accommodation had been booked, however the venue decided to cancel the event 24hr before with no explanation which left us out of pocket and unnecessary stress. Very disheartened to hear the artist recieved an abusive message at 2am in the morning from a member of staff due to negative reviews they had recently received as a result of this.

Unprofessional and abusive staff avoid like the plague

Pity you can't be loyal to your artist cancelling one at short notice to replace with another you lost a fortune because the party of 14 were all ordering meals you don't deserve good artists the one you cancelled is excellent with an amazing following and busy all over the northwest

Staff brilliant food spot on recommended. Was very quiet when we whent so that's why 4 star atmosphere that's all..Will be back

Pub food could do with more veg on the plate . Good selection of beers service a little slow but good atmosphere early days for the new people who run it. Will go again to see if it improves in the next couple of weeks.Got to be possitive to succeed and please up your game.

Outstanding service from Natasha who was very sensitive to the extra needs of our party.... great food, great prices, great atmosphere

Food was lovely waitress very friendly great service

First time we have been hear for yrs .we will be back soon. the best food about great service too highly recommended .not many people in but probably down to the weather will be back soon

Disappointed 😞 pre booked main meals, wasn't asked if we wanted starters, waited 45 minutes for meal, then wasn't asked about desserts or drinks 🤔 food was aired not hot

An absolute little gem, we live not far away , and have driven past , but never been in . Had a sharing platter today , delicious, not your standard fried frozen platter. Ribs , Mac and cheese, slaw , fish and chicken strips and spicy fries . A real treat . Selection of cask ales and other drinks. We shall most definitely be back . Pleasant light decor , has had a recent change of management, hope they do well here .

Lovely warm welcome and the food was next level good. Will defiantly come again.

Decent food and reasonable service. Decent portions too. Chicken burger was very good, beef burger perfectly acceptable. Staff were attentive and friendly. Two mains and two drinks under £30. Definitely worth a visit if you're passing.

First time visit to Lee's new place, having been previously to where he was before. The food was outstanding, lovely home cooked food. Fabulous atmosphere, it's really a great venue. Will definitely be visiting again soon.

Visited on the 4th April with 3 friends. One lady was served a cheese and onion pie with raw pastry. After asking the chef about it his answer was that's how pastry should be. The lady in question left the pastry. Puddings came and another ladys cheese cake had something on the side of it. Again we asked about it to be told it was fruit. When we disagreed the chef/manager was very rude and arrogant. The lady's anxiety was through the roof as he made her feel very nervous. I have posted pictures on their actual Facebook page of what we was served because his attitude was not nice. If it had been resolved in a friendly manner that would have been the end of it. Everything was paid for.

Visited for the Thursday evening pub quiz and arrived early so we could eat and get a good seat. The steak was absolutely amazing, Cooked to perfection and well seasoned. Very tasty. The quiz was great fun with a selection of questions to appeal to everyone. And the landlord Lee quite the quizmaster. A very good selection of beers and ales finished of with a very nice coffee. A fantastic night out and just what we needed. Thank you and see you soon.

Best meal out I've had in a long time and excellent service. Looking forward to going back again.

Great food,good portions,value for money. Will recommend to others & will be back.

Called for an impromptu lunch with a friend today. Haven't visited for years but will absolutely be back. Really quiet but expected this on a Tuesday lunch time. As soon as we walked in we had a lovely greeting and were seated straight away. Drinks order taken within minutes and menus provided. Plenty of time to choose without being pestered or hurried. We both ate from the sandwich menu - a Po Boy, shrimp loaded ciabatta with gorgeous sauce and a pulled lamb ciabatta. Both had salad sides and really lovely chunky chips. Food was quick to arrive, really fresh, tasty and piping hot. The pub is beautifully clean, well presented and the staff friendly without being overbearing. Really good value for money too. Thank you, will def be back 😊

Quiet Monday night meal out to celebrate birthdays. Lovely cheese and onion pie, chips and beans, according to Facebook page the pies are handmade on site. Yum! Pizza for daughter and fish and chips for grandma. All meals great, piping hot, freshly cooked. Great service. Will be back to try the other pie flavours!

Visited today for lunch ..very dissapointed with the whole afternoon!..waitress rushed us to table and immediately took drinks order.There were 6 of us and on bringinging drinks waited to take food order.We asked for 5 more minutes....which was given.She took our orders..food came ok..with one meal forgotten!The waitress then carried on to tell us that we had not ordered that item!!! We all insisted yes we had!!after 10 more minutes the missing meal arrived!All our meals had chips..which were not cooked ..fish and chips the fish was hard...The waitress apologised for mistake but we all agreed she really was rushing our whole service..very abrupt and sharp with us!! Will not be returning!!..Poor service..poor food!

Beautiful place with wonderful new management. Fantastic home cooked food and great service!

Great food and lovely staff. Definitely recommend visiting especially for the roast dinners

Messaged the pub a few days before to see if there would be room on the car park. Very busy in the evening so decided to set off the following morning. The landlord Lee came over to us as soon as we arrived. Lovely man, very welcoming. Good choice of cask ales and decent menu. Steak and ale pie is a winner. Beautiful views. Will definitely visit again.

10 of use went here today steak pie was lovley and nice home made chips staff was lovely Music 🎶 Northern Soul. Can't bet it

We came a year ago and wasn't impressed but when we heard that it has recently been taken over we wanted to give it another go and so we booked for Mother's Day. We all were very impressed and can tell the standards have improved. There was four of us and we sat in the front part which was nice. The lady who served us mostly, sorry I didn't get her name, was fantastic and I did want to mention her. So friendly and kind and very attentive. The food was fantastic, great quality and good value for money. We really like the look of the menu and will be back again. Two of us got the Sunday Roasts and they were unbelievable. So good! There of us had garlic mushrooms to start which was nice. Two got the sandwiches which for the price came with huge piles of meat. No complaints from any of us, lovely visit.

How disappointing. Never again. Had Ribs and wings to start, wings were lovely but ribs were 90% cartilage - I passed this onto the waitress to which she said "what do you want me to do?", so I politely asked her to just pass on my feedback to the chef (however at this point her rudeness already had got my back up). Then the main arrived, the onion rings were more like doughnuts, there was uncooked batter all the way through them. My friends at the table attempted to eat one each but all said the same thing, so they were not eaten. The pulled lamb was really dry and overcooked. But the worst part was the rudeness of the waitress who served us. Very loud and abrupt, not helpful when I gave feedback about food and quite frankly needs to learn some manners! Then when we came to pay I passed on my comments about the waitress and was abruptly stopped and told " the boss is there behind you, that's who you need to talk to" and then proceeded to slag us off to the waitress as we walked out. A Restaurant which does not welcome feed back about food and employ rude staff to be front of house.

Today we visited for a 5th birthday, we pre ordered food for 12.30 pm ,1.10 pm starters arrived at 1.45 mains arrived which is slow service in my opinion . The only nice thing about the food was garlic mushrooms starter won't be rushing back soon .

We had a lovely dinner with family, food was very nice, service was quick 10/10 for me

Thanks guys for good grub and beer 🍺 after my aunts funeral Monday. Great staff and made to feel very welcome

Hapton Inn has been known for changing hands quite abit over the years but I hope the owners/chef stay this time. Food was perfect! Full of flavour, good portions and a good choice of meals. Decor was lovely and clean. Loved how they had local artist prints available to purchase used as decor (pricey for prints but still very nice) Only small downsides which could easily be resolved was the service was abit slow. One waitress seemed to be wearing what looked like slippers but not 100% sure. The area towards the back didn't really have any atmosphere, the music that was being played was only really down the bar area so the tables at the back were pretty silent and felt like we had to whisper whilst talking. Some speakers up the back end would easily solve this. All in all, was a very enjoyable meal out and have already told friends about it, would really recommend. 👍

We went to Hapton Inn for a valentines meal and we are very impressed. The food was very tasty and freshly prepared, the service was fantastic we couldn't ask for more and the price was very reasonable. We would recommend this place to anyone and everyone. We'll done to all involved!!

My partner and me have just been here tonight. Lovely atmosphere, staff are lovely and friendly. The food was absolutely delicious!!! My partner got a Rib Eye Steak and said he cannot remember the last time he had such a good, tasty steak. We will definitely be back to try more items on the menu.

Called in for Sunday lunch with my partner, and thoroughly enjoyed it. Well cooked beef, and plenty of it. A great selection of perfectly cooked veg too. All really well presented, and good value. I would highly recommend. Only downside was the desert. New York cheesecake. Not a patch on the main course in terms of quality. Doubt it was made in house.

Thoroughly good Sunday lunch. I would highly recommend.

I've visited this restaurant twice since the new owners took over, and have enjoyed both visits, once in January and February. Lovely atmosphere and staff are polite and friendly, nothing is too much trouble. Food is excellent, especially the Sunday roast dinner, that was delicious. Will definitely visit again very soon, also there are great views around the restaurant of the countryside, well worth a visit.

This Pub has been taken over recently by new owners. Have been twice in the last two weeks. First on a Sunday with a group of 13. Sunday roast beef/lamb was fabulous. It was packed out so would advise people to book. Second visit today with a group of ten. We all had the lunch menu which costs £9.95. Everybody really enjoyed the food and although it was supposed to be a smaller meal we were all stuffed to the gills. Staff are really friendly, atmosphere good. What's not to like. Give it a try. Well done to the Staff and good luck to the new owners.

Been for two meals here since the new owners have taken over. The food is great and up to the same standard as it was at their other location x It is nice to see this pub with good food again.

Food was great, great service from the girls reccomend the steak for sure

Can't beleave the transformation from last time we visited some years ago, good food and plenty of it, reasonable prices, staff very friendly and helpful, will call again.

Busy Sunday so waited a while for food but well worth the wait, reasonable price pleasant service good food we will be going back again

Called in here for a lunchtime drink on the very day that the new ownership / management team took over, so perhaps a little unfair to judge them too harshly. They engaged very pleasantly with us, we had a nice pint of beer (from a much reduced choice, but it was day one), looked like they had a good pub grub lunchtime menu. Pub interior very nicely fitted out, suspect this was done in the last 2 or 3 years. Hope they go from strength to strength, good luck to them.

Three of us were celebrating my sister's birthday and we hadn't been here for years and so we were unsure of what the meals would be like. I have to say that the place had changed a lot but we needn't have worried; the service was first class and our meals were excellent as the clean plates testified. My wife had the gammon, which she said was the best she'd ever tasted, and my sister and I both had the Steak and Ale pie which was delicious. We are definitely coming here again, and soon!

Food was OK but the service was terrible we had to wait a hour and 20mins for are food.

New owners, food amazing, great service 😀

We were greeted on going to the bar and taken to a table by a friendly member of staff . Really great food and service

Very good food and drinks. Not bad.

Stopped serving food now as the owner as closed the kitchen without notice.fully booked for Christmas day & let everyone down without an explanation poor management at its best 1 minute it's open the next its closed.... no way to run a business well it is if you want to run it in to the ground.its a shame as this pub was know for its good homemade food & good atmosphere very nice place.shame about the management

Wouldn't serve us said they only take bookings.

This is a lovely, place, friendly, welcoming, and great place to dine and relax with friends. Brilliant entertainment on Sunday afternoon. Give it a visit and enjoy yourself.

Really disappointed with our visit here I’m afraid. We waited far too long for the food to arrive and when it did, the starters were only just warm. The mains took another length of time to arrive and unfortunately weren’t worth the wait. The length of time was mentioned to staff but it was apparent they felt it was acceptable to wait an hour and a half for food. We won’t be going back. PS the reply from the owner is all lies.

Beef burger was shocking and the chips were undercooked

Had fish and chips, really nice. The pub is really light and feels clean. Part of a group of 10 and everyone was well suited. Beer was good and reasonably priced

Good food and staff very helpful

Excellent food and service in a very pleasant setting.

Food was great. First time been here but will certainly go back.

Sat outside, had a nice pint with a view! Food was also good.

Top place these days highly recommend

We’ve called into the pub after walks on a number of occasions & have found the staff to be very welcoming, hospitable The food is very good & so are the beers & ciders. We are so pleased with the place we’ve just booked a Christmas Lunch for 45.

Amazing food and service. Lovely atmosphere.

Lovely lunch.lady behind the bar friendly, helpful and very professional,a credit to your pub.

Went back to this establishment after a few years, the last time we went, it was not the best experience... however, the pub is now under new management and you can tell...! Service was great and the food was excellent, not to sure on the slaw though... it was a lunch time visit and on the day we went it was fairly quiet, hence the 4 stars for atmosphere, would recommend...

Excellent food, brilliant and friendly staff, dog friendly and was clean and tidy

Went in for a meal and really impressed, great eats and nice interior good local boozer

Had a quick drink on the day of the coronation. Great looking pub in a good location

Lovely pub, quiet clean beer garden which is no smoking. Fresh food that's cooked from scratch not just frozen food that's fried. Will go again.

Well, what a fantastic experience was invited out with David and Sharon, and the Hapton Inn at Hapton would be the venue for our Saturday night tea. The table was booked for 7 pm me, and my wife I haven't been to Hapton Inn for many years it was a pleasant surprise to see pub nicely decorated and spacious, and a nice atmosphere we all had the red onion bhaji just delicious my wife had the burger and I had the gammon just fantastic best pub meal we have had for a long time the staff were pleasent and courteous 10 out 10 thanks see you again soon

Service is spot on food is delicious would 100% recommend

nice place ecent enough food good service very polite staff

Lovely environment to eat in and good service. I had the gammon, and my son had the scampi. It was nice, basic food, just a little dry. There are sauces available, such as tomato etc.., but only a small amount, and we both struggled with the dry chips. I would definitely go again and maybe try something that is cooked in a sauce or has mushy peas or gravy with it. On the whole, it was a lovely experience.

Great refurb ignore reviews from years ago now under new owners Great food lovely modern light decor Was nice and warm..no banging music ..Nice relaxed atmosphere good menu and good children's menu Good vegan options even a vegan pudding with sometimes is omitted on some pub menus . Good service not waiting long in-between courses or for drinks . Went with two friends both impressed Reasonably priced menu also .

Excellent Sunday dinner. Best I've had maybe..!!!! Beautifully presented by helpfull and courteous staff. Well done.

The pub was busy but staff still gad time for us. There was a good choice of food which was hot and good

Scrummy food, lovely landlord, nicely refurbed.

Lovely welcoming pub, cheap drinks, went in with friend's after our Indiam meal at Agra next door. Was busy but plenty of seating, & parking on site too. No live band on tonight, but great music playing.

The place is lovely and bright, great atmosphere and the food was delicious. We will definitely be returning!

Hapton Inn spotlessly clean nicely decorated pub warm friendly good food worth a visit.

Just eaten there and the food was delicious 😋

Lovely dog friendly pub, with great food. Large car park

Very disappointing, service terrible, food mediocre, unfriendly staff, and overpriced. Would not recommend.

The food was ok I wasn't blown away. The atmosphere was really cold , and so was the pub. Was really looking forward to it but wouldn't go back in a hurry .The Bar staff were lovely though, but the restaurant was a real let down .

Nice atmosphere. Traditional pub . Food being served looked good but did not have a meal there. Would visit again if in the area.

Absolutely lovely meal I had turkey dinner off the Christmas menu

Just want to thank the staff at The Hapton Inn, my daughter was made to get off a bus that was supposed to take her home but the driver just left a young girl by herself with no idea where she was. she said she could see the Hapton Inn to which I said go there and I will ring and ask them to keep you there until we could pick her up. The staff where wonderful offering her food and a drink, thank you so much Hapton Inn staff.

Brilliant food and brilliant atmosphere

Nicely refurbished. Good space. Only called for a srink. Menu quite small but food looks really good and substantial. Staff friendly but could be more attentive. Good local which should be patronised.

Really nice pub. Comfy with friendly staff and good range of drinks. Didn't eat this time but good menu and food being served to others looked great - will try next.rime. would be great to see a beer garden at the front in summer to make most of incredible views. Definitely worth a visit.

Dreadful, the worst meal I’ve had in a long time . Mushroom and cheese on ciabatta , it was 1/4 of a ciabatta £5.99 don’t go , save yourselves some money

I have just left hapton Inn leaving a full dinner uneaten. I ordered fish & chips. The batter was full of grease and peas were like bullets ( I had garden peas instead of mushy peas) I will not return and will not recommend. The one star given is only because it won't let me post the review

Nice pub with great food and nice staff. Will be returning soon

Great pub, good food and staff wonderful

Not eaten here but real ale was bang on & £3.00 a pint what's not to love

Went for a christening. Garden area is beautiful just enough shade and breeze as it was very hot. Drinks prices pretty good