Based on 5 opinions finded in 1 websites




Based on 5 opinions finded in 1 websites
Nº 129 in 227 in Burnley
Nº 17 of 29 Other cuisines in Burnley
Opinions
What a great place to take a toddler...I have a 13month old and she loved it...really clean, great coffee and food...really big play area and lots to do for them...most places don’t cater very well for under 2’s but this is just perfect...can’t recommend it enough 👍👍
Catherine H . 2019-04-26
MORE AT TripAdvisor
We visit this place weekly and it is definately my 8 month olds favourite place to go. Food and service are great and would definately recommend 😊
Bobbieholden . 2019-01-17
MORE AT TripAdvisor
Been a few times before an little girl enjoys herself she used to play on play matts whilst we had a coffee for half hour but now there charging £3 to let your child pay if your only buying drinks which for what there is for kids to play we is expensive! It's same price as other play areas in the town but know where near as good to be honest! No free parking nearby either which adds to the cost unfortunately.
No Nay Never . 2019-01-15
MORE AT TripAdvisor
I visited the relax and play cafe with my son after hearing excellent reviews from friends. The cafe was clean and inviting, and the staff seemed friendly on initial meeting. The play area and equipment was well kept and clean, which my son thoroughly enjoyed playing in whilst we waited for our food. The food was obviously homecooked and was very tasty, fresh, came in good time and good size portions. Also I was most pleased with the price! It was a bargain! I will definitely be visiting again, and be sure to recommend to others!
pennyhlaw . 2018-11-13
MORE AT TripAdvisor
We visited recently for a lovely Halloween party with our babies and had a fantastic time during the session. Towards the end we had decided that we were going to eat there rather than head into town to eat; so one of our party went and asked the staff if we could have a table for 6 of us. When the party finished we went to see where our table was to be told we had to sort our own table out, by that time they had all been taken in the main room. We told the women working who seemed put out that we were asking for a table and eventually cleared a table of toys at the top end. On ordering both women were very platonic and didn’t offer a smile or any kind of niceties/pleasantries to any of us who were ordering. Food took quite some time and cutlery was put on the side of the table without saying a word, no sauces were offered and there was only one salt shaker between 3 tables. The majority of the party left before plates were cleared and upon clearing the staff member stacked everything on top of each other on the table in front of us. Whilst the party, held by Bowland Sensory was great, the service for food was terrible. The food was tasty but customer service needs to drastically improve if they want parents to visit and stay in the future. With so many local children’s play areas, there is a lot of choice for parents and based upon our experience we won’t be returning anytime soon.
TripMember01142016 . 2018-10-29
MORE AT TripAdvisor
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1466 Opinions
It wasn’t a great experience because I got kicked out for entering the pool area when I was underage but I didn’t see why we couldn’t play pool but some guy shouted at me for it but in my opinion what is more dangerous , drinking alcohol or playing pool?
754 Opinions
Excellent food and service. Beautiful pub, fresh, clean, and lots of character. The staff are so friendly and efficient. It's definitely worth a visit, not only for the food but for a beer and a game of pool too!
14 Opinions
Superb views of Pendle Hill from the delightful garden. Great selection of tasty food with very reasonable prices. Can't wait to return.
429 Opinions
I went to return my package to Amazon warehouse through asda Burnley , my package was packed in a box but the lad over there named Sam took the package from me and he took it out from the box and placed it on the table unattended , and told me to go back your parcel will be delivered and didn't give me any sort of evidence of the return confirmation and got busier with his work . I could literally feel that at that moment that these people will lose my package but little i could done at that time . Anyhow after a week i didn't receive any email from Amazon about confirming that they have received my parcel. Upon asking Amazon they said to me as long as you can give us any evidence of return from asda we will refund you straight away . So , i went back to the store spoke to sam again and he said extremely rudely we have sent it and there's nothing we could do about it as we aren't responsible for it and again refuse to give any evidence of the return .I also spoke to the manager and the manager was also quite rude and unprofessional and said the same as their staff and told me to go back. I asked them to show me a video footage of that day when i came to return my package but no effort were made at at all from the manager . Th lack of support and unhelpful attitude have caused me my hard earned money and i would like to make everyone aware of it no to return a package to Amazon through them. I would also like to speak to the higher department to kindly look into my issue and kindly resolve it please.