KFC Burnley - Trafalgar Street in Burnley

Takeaway better than sitting in

Amazing customer service from the staff, Josh especially, was very kind and welcoming.

Food was cold, crushems tasted watery. Customer service was poor. The woman serving shouted our number when we picked order up they were missing drinks so I took food to table and went back said you haven't give drinks the woman replied yeah she doing them now. Definitely, wouldn't rush back in a hurry. Probably wouldn't at all.

Every time we been this year items been missing Out of boxes and extra items that we have ordered It can't really be that hard to read a order screen fair enough once but about 12 to 15 times Now is a joke trying to ring the store after a 15/20 min drive home is impossible phone doesn't get answered The accrington store never miss a beat when we go there

Had a KFC on Tuesday about 6pm, my husband had the boneless banquet, since 3pm Wed, he has had horrendous diahorrea ! Trying to make a complaint is like going to the moon. Leaves me no choice but to go to Trading Standards and have an Hygeine check

the food was awful. The chips were cold, all 6 of them as the portions were laughable and the chicken was clearly cooked earlier in the day. not impressed at all.

cold on arrival, I had to walk to find the driver, food cold, did not receive what was ordered. will not order again

Every time i order kfc they never bring our drinks with our food. We ordered it off Just Eat, but you should be able to ring the store and have the drinks delivered. but they tell you to ring Just Eat.

Don’t know why they put cold cans in same bag as food

Food came with the bun and cheese stuck to the out side of the box

Food was very very salty ! Had the fillet tower burger meal .. the chips and chicken piece was nice ..but the actual burger was terrible .. overdone and very salty ! .. had similar a couple of weeks before and it was nice, but today was terrible

We didn’t get the food that we ordered. we spent a lot of money.

no lettuce on my burger and food was cold

didnt recieve a drink or supercharger drink.. expensive meal for nothing to wash it down with disappointed.

still not heard anything about my missing items

Several items were missing from the order. Mini fillet burger and pineapple sticks.

Service was fast and food was lovely and hot. Restaurant was clean and tidy, would definitely use again

They forgot a whole meal! So annoying

Pleasant delivery man, chips cold but still good as was the burger. Thanks

What is this behaviour every time I didn’t received my order every time your delivery boy sent my food at wrong address i need my food or my payment back other wise i submit a complaint about you.

Missing items from order. Very disappointed

How difficult is it for the staff at this kfc to get a simple order right. They aren’t exactly building rocket ships there. I swear every time I order from this kfc there is always something missing or a wrong item put in. Just take a minute and check what you are actually sending out to people because this is just a joke at this point.

There was no sweet chilli sauce which I’m very disappointed about it

It was quick but missing 2 dips and beans not happy

driver rang to say that he couldn't find our address even though we live on a main road. food finally arrived, driver then asked for code which I'd not done before and didn't know where to find said code. asked driver to help fond code - he said we were wasting his time - what a cheek!

Chicken on my burger was cold also my chicken pieces was cold was absolutely disappointing

The delivery driver was annoyed as he stated there was no address on the order, despite him bringing it to the door. He basically told my husband to provide an address in future. You have our address

Wraps could have been filled a bit more. Is this the version you get when it's on offer...?

The chicken looked like yesterdays chicken warmed up. Chips were like chewing rubber. It was unedible. Won't be ordering again. EVER!!!

Half the order is missing and incorrect

Rubbish half of the order missing very disappointing.

Every time i mentioned for ketchup but as usual its mising

The breading on the chicken was almost black! Same with the fries. They don't change the oil on time! Please note - Healy inspection! The fries and chicken pieces were terribly salty.Never back.

Complete wrong order!! Sent a 3 piece chicken meal when I ordered a family box for 4 to feed 2 adults 2 children will never in my life order again absolute fuming!!

Order never arrived!! After 2 hours the status was changed to delivered but it never came!

never turned up and just eat just informed me 5-7 working days to receive my money back for an order that never arrived disgusting never use just eat again

rubbish only got very little for price not get agen

burger was missing and the food was cold

I could literally buy a flight from Heathrow Airport, travel to New Zealand, have a holiday and come back and I'd still be waiting for my food. Service is so slow unless you're a Just Eat delivery driver in which they literally give them anything and then stand there nattering to them.

Food has deteriorated over the last year which is a shame as this was always my GOTO kfc.

shocking items missing items cold

they forgot both drinks, guess i bought the driver a drink.

Was not given all items ordered

food was really hot and tasty well done KFC that was the best food in a long time 🙂

Cold food Altought the fries are the best they come all soggy

Always missing items every order

The order was missing the 6 pieces of chicken. I cant get hold of the restaurant just an answer machine so ive no food. Absolutley ridiculous service

Incapable of delivering what you order. Happens way to often. Avoid if you are hungry!

We ordered all our food and it came with no chips in. I tried to ring kfc it was sn answer machine and said to get in touch with just eat, i did and they said they will be in touch in up to 7 datys. So we av a bucket of chicken, with no chips or g

excellent service very polite and curious delivery driver 👍

didn't even deliver my food. said it was delivered but I'm sat here with no food

gravy was out of date food was cold and awful. not full chips. it's all been binned

This place is always good to eat meet people and they don't push you for your seats.

I am so disappointed about my order as when we received it half of the items I had ordered didnt turn up! Missing gravy, chicken popcorn and chicken pieces. Other than that our meal was good.

food cold missing beans, dips and fries. why is it so difficult to get it right?

4 peace chichen meal and you just send legs very poor

Food was missing loads of items

food was warm up and full of grease!! horrible

disgraceful the food said delivered at 20 28 the delivery driver showed up at 20.40 told me I wasn't getting my food because I had complained 28 pounds your absolutely crappie and your drivers disrespectful

Best kfc I've had in a long time

food was cold and really poor quality. no effort was put into putting the order together at all. putting cold drinks on top of hot food is just laziness and the chicken was falling to pieces dripping in grease. couldn't even finish eating it and binned it half way through the meal. delivery driver was here in good time and very polite though

Every single time I order from this KFC the order is wrong. I mean how hard is it to read a receipt? Not only did I have missing items, my order arrived looking as though it had been tossed around the whole restaurant before arriving to me. Don’t know if your illiterate or just plain lazy but just do the job your paid to do or find one that matches your skill set.

my entire order was wrong i ordered the mega bucket for one and got a buffalo tower box meal instead

the food was absolutely disgusting

They gave me completely wrong meal and it was chicken with bones and I can’t eat chicken on the bone £22 pound for something vile what a waste of money and time

Missing items from 2 burger 2 small popcorn meal

Meal was not what I ordered and almost cold.

we have ordered the free popcorn chicken that you get for ordering so much yet ywice we've ordered it and twice we haven't received it

Chicken in bottom of carrier bag. No chicken legs, looked the leftovers thrown in

Absolutely disgusted! Many of the items were missing and what was sent wasnt the warmest. For the amount of money it costs, this is certainly not good enough! Will not be ordering here again!

Full order not fulfilled missing items

KFC missed part of my order and packaged it awfully (ramming everything in including the can with the food)

Amazingly all ordered products arrived😍

The chicken was cold, burnt and unacceptable

Great service even surprised with exstra

maybe employ drivers with a sense of direction and half a brain

I am fuming, ordered food from just eat, spent 68.00 and half of my order was missing Evan though I said please double check everything, 6 potions of chips was missing, hot wings as missing and all the pop and sauces was missing. I spoke to the just eat guy and he just laughed and said contact them. Evan though I ordered though just eat, it's the staff at Burnley that packs it and I am proper angry, it's a joke, completely, and now I'm having to cook the chips my self, it was bad enough paying that but it's even worse me having to sort the rest out my self, kfc burnley is a joke, also left a message with them, but won't get no where, never again.

Very cold now worth the money want a refund

Staff shut the store early everyday. 4 times in the past 2 weeks have I come to this store before 22:10pm and they have refused to serve me saying they are closed.

always forget the sauce it's a joke

shocking portions, it was all cold aswel

All Ok but the regular popcorn chicken was missing !!

The main meal was not delivered!

Did not get the bottle of tango that should have been delivered with my order

Half food was missing and the rest was cold. Won't order again don't know how u can miss items litrelly only a few things to get

Only 2 items missing. 1 Twister+ 1 pack of cookies

Food was cold Half bags of chips each Lettuce on burgers was brown Cans full of white substance

Was missing a drink from my order

ordered two wings but only got one, did the delivery driver get hungry?

My KFC didn’t even arrive and you said it’s been delivered an absolutely awful service leaving me 30 pounds out of pocket have used your service before with no problems but this is insulting

The food was not very warm, chicken not crispy like it had been sat for a while

the order was missing items. this happens every time I order from this restaurant. very disappointing.

order was all wrong and food was cold

No drink with food was gutted but delivery drive came back with the bottle great service

arrived in record time, but maybe should have been a little more careful as half the order was missing, no popcorn chicken, no cookies, no large bottle of pepsi! what you did send was cold and nasty! maybe pay more attention to orders rather than rushing !

Ordered Pepsi Max and paid extra for Tropicana - got two Tangos. Food was squashed.

Missing dips yet again. Why advertise dipping box without the dips.

Ordered £50 worth of food for my son’s birthday tea. Majority of the order didn’t turn up so had to order another takeaway to make up for it. I use just eat regularly and very disappointed with this service

excellent service friendly delivery staff 👏

7UP Free Bottle 1.5 Litre missing