KFC Burnley - Colne Road in Burnley

The staff was respectful and efficient. The food was fresh and tasty. The atmosphere was good too and ofcourse the food is Halal👌👍.

Food wasan't great, portion was tiny. Not worth the money.

Mmmmm usually our favourite, but I have to say tonight our food was cold!! Spent nearly £40 I expected better

I have had now order from here and my drinks that comes with all the meals was not delivered and rhis has not been the 1st time

Absolutely rubbish customer service 6 times now either my food doesn’t get delivered or takes 2 hours to come. Staff are poor no manners on how to speak.

Terrible customer service. Food always seems to be missing or late.

Rude staff. Cold food. 2 hours late.

Missing items always . Unhelpful staff. Always late

Very bad food. So small and cold portions missing items very disappointed

Clearly don’t read the notes upon ordering-asking for plain fries instead of seasoned isn’t hard to understand 3rd time now and 3rd time they’ve gone to waste

Crew member eating behind holding units then walks out and starts bagging up food.

I didn’t received my order but there’s mention your food is delivered what is this

Missing 2 hot wings but cheers 👋

I asked for no salad no Sauce on my burger I’m allergic to egg and hate salad you lot don’t normally mess it up but you have

Order never arrived, seem to have this problem with kfc colne rd

Food was superb. All was fresh and piping hot!

Could do with the shop reading the notes on order as it was requested no salad and sauce on burger meal otherwise was good

The smallest pieces of Chicken I've ever had. I must have had one of the kids instead of it's parents. Not impressed for the price. Don't cook the kids!!

The better branch of KFC. Don't know why but the food tastes better here than other places like Blackburn branch

Actually surprised but it came hot, fresh and fast, I am very happy 😊

Dirty shop, very expensive, food dried up as been sat for ages.

no popcorn chicken with the fillet deal?.

they were great I rang up and asked them for the burger to be plain and they did just that very happy about that food is lovely aswell

one of the box meals was dreadful, barely anything to it and the chips were soggy at best

Upsettingly had a delivery driver call me & get angry as he was "stood outside for '10 minutes' waiting". We have a Ring doorbell showing that he hadnt even attempted to knock or ring the doorbell. Ridiculous.

Missing items .. still not received money bk !

no point having a good delivery time if your only going to remember to bring half the stuff. now I dont get to eat tea tonight cos you won't redeliver to fix your mistake. so great. thanks a lot!

the food was tasty however the delivery driver was sat outside my hours for 10 mins before knocking on the door?

Items missing , missing chips and the food cold

just once it would be nice to get what you ordered! And hot

Absolutely disgusting meal . Couldn’t eat it.

Order was completely wrong. Ordered £30 of food and received a bucket of wings. After ordering 2 box meals and extras. Diddnt get any of my order. The delivery man shouted at me when I opened the the door cause I was trying to unlock it. Then when calling the restaurant they said they was nothing they could do because it was the drivers fault not theirs. They said I had to go through just eat.

Missing chips! Tried ringing no answer

Chicken was overcooked and dry. Very unusual for this outlet

Missing items of food and the staff don’t care when you call up🙄

Never receive my order he rsng and said he left it outside at the wrog address, i want a full refund

my order never arrived after waiting for 2 hours, I tried to cancel to I was unable to

The chicken in the wrap and burger was over cooked and dry. The chips were okay but I think KFC is over rated to be honest as there are much better places that are far cheaper than KFC..

my twister wrap was delicious, smothered in BBQ sauce when I ordered kentucky mayo, but I was soo hungry I ate it, please be more careful next time.

Delivery was horrible! Handed over my order to a random kid on the street,who just took our drinks!

Didn’t put my gravy in my order and food was cold

Food very nice, Delivery very much on time

Chips stone cold, opted for this restaurant due to the offer of free popcorn chicken worth over £5 none arrived, poor to lure people in with offers that don't happen.

Great service very quick and servers very friendly

worst experience today at KFC .

KFC can be hit and miss (particularly for delivery) but this arrived with all items, hot and delicious!

Excellent delivery. Driver very friendly and happy.

I went to get two meals amd collect a free reward but only give one game instead of two and didn't understand and the food wasn't perfect so i am not happy

They didn’t deliver the regular popcorn chicken

KFC on a Friday evening is a real treat . the sides of coleslaw and corn cobs are a must...well goes towards our 5 a day! The white chocolate chip cookies are scrumptious and it was with great self control i only consumed 1. i got free popcorn chicken but the main meal was so filling i couldnt eat them. its a shame the fries are not crispy but they go soggy on the journey. But its not about the fries... ITS ABOUT THE FAB CHICKEN!

Complete wrong then get told just reorder

Chicken was just gristle. Also Once again, i ordered an included drink with the meal AND an extra one, and once again they only send one.

Parts of my food order were missing

I am missing one of my cookies 🍪

Went last week. Very disappointed as chicken pieces were cold and soggy. Like KFC but I think I'll avoid this one in future.

U forgot the popcorn chicken with the kids POPCORN chicken meal. I would like a full refund please

chicken was a bit uncooked and not eatable

Everytime I order from here something is missing. I don't understand why it is so hard to check the items on a receipt. No popcorn chicken. No flaming wrap. Missing 2 extra hot wings.

food was cold and had to be reheated which affected the quality of

Half my order was missing and was given a fillet burger instead of a zinger burger

Disappointed’ food wasn’t very warm.

Nothing right that I ordered didn’t sent both burgers beans sent burger full off lettuce and mayo which I don’t like so couldn’t eat and plane chips as thought would be seasoned only like my kfc with beans and beans wasn’t sent .

Had to collect own order as needed for a certain time

Half of order is missing spent 50 quid for my kids to go without. Disgusting...

Never order again the chicken was small and over cooked tasted like 2days old warmed up rubbish waste of money

he arrived late and didn't know where my adresss was

It wasnt my order, i rang the store they gave me a reference and because the employee didnt wright anything above and they have said the reference number is real... they wont help me now

Food that arrived was minimal for what we paid, the pieces of chicken were all smaller than we’ve seen before and didn’t seem very good value for money

no drink in my order really disappointed

Thanks for the rubber chicken burgers absolutely vile

Not happy about the fact that my food was cold and burger bun was really hard. Allah this is not the first time. Please sort this out

BBQ sauce on fillet tower meal when asked for no ketchup????

Always a problem when I order food, it’s a joke

Not arrived but said delivered not contacted us

Half the food was missing, the rest was cold

The corn of the cob looked like it was on its way out (white in colour rather than bright yellow)

The burges was so hard, that I couldn’t eat it

Food was cold and wings bone was chipped into pieces in my food

Food was the wrong order items missing

Waiting almost two hours for this food and the delivery time kept changing. Called the store and apparently there were no drivers and a lot of other peoples food was waiting to be picked up too!!! I want a refund

Absolutely shocking, first off all I only ordered 1 large popcorn chicken and chips and large gravy, took over 1 and half hours, second off all the gravy burst in the bag leaving my son with no gravy chips all soggy and soggy cardboard pop corn chicken absolutely disgraceful.

the gravy was all over the box. it had spilled

I paid £2.49 for gravy but there wasn't any in the order.

Food literally never came called the restaurant they said 5 minutes and still never came and they said we need to call just eat and ask for a refund havent even got the money back

chicken is undercooked. Still pink

Food was cold, we’re trying to ring them and they aren’t picking up.

Won't be ordering from here again, 3rd time items missing from order

gave me the wrong sauces when i bought 4 super chargers

dreadful one hour wait for meal , driver took ages to find place half an hour before preparing started not great for kfc

Food was very very greasy , chicken dry and tasteless will not order again

Soggy and mushy worst meal ever I won’t be ordering again. So bad was inedible

Was missing an item off the order, a small fillet burger (snack size). Tried to call the restaurant directly to rectify, but they're not answering the phone. So, I had to claim a refund for the one thing. Otherwise, the quality of food is great and the delivery time is on point.

Didn’t bring my 1.5litre Fanta was really unhappy

Can't complain. We recieved our complete order and it was delivered on time.

Delivery time was moved by one and a half hours in total to pretend it was still in time. Appalling

The food was cold when. It arrived

At last delivery on time, food as always from KFC was delicious

Chicken was extremely dry on all the burgers. Driver refused to deliver to the door.

Didn’t arrive driver went to the wrong address then blocked me so not happy

The chicken had hardly and Meat on . Cost 25 pound for 6 peices of chicken and some chips