Food wise one of the better takeaways in Macclesfield. It’s been taken over recently and for a while they had an awful lady front of house talking orders. After many complaints about her attitude (and probably loss of business for them) that person has been replaced by a friendly person who actually smiles and is happy to serve you!
Almorzamos a mitad de semana. Este café está bastante ocupado y comprensible. El ambiente es precioso, el personal precioso y muy buena comida café. Parece atraer a la oficina y los residentes locales se agolpan. Tenía el bálsamo de cordero asado que era divino, tal vez solo necesitaba más salsa, pero ese es mi gusto personal! Volveremos de nuevo seguro y espero probar los otros elementos en el menú!
92 Blackburn Rd, Accrington, BB5 1LL, United Kingdom, England
"I went for some food. I think the shop's too cramped, and the mixed grill I got was freshly cooked. The lamb chops I found very bland, but the chicken skewers were nice and soft. However, I was very disappointed when I asked for a bit of salad. I got it given to me, and when I was about to walk out, the lady said, 'You owe £4 for the salad.' I got mixed grilled with extra chips and a drink, which in total cost me about £21. I’m surprised they didn’t charge me to eat inside.
I even noticed the lady at the till is just trying her best to up the bill when you're about to order your food. My personal opinion on the place is it’s very hyped and overpriced, especially for Accrington. Don’t think I’ll be going there again anytime soon."
It was a disgrace what the serverd me 2 soggy chop suey rolle special Currys that was mixed with a chop suey no unions and the curry sauce was bland looked like it came out of the bin
Awful experience in here yesterday. With in 10 seconds of trying to order a drink I was made to feel about 2" tall. I asked the barman if he had any gluten free beers on draft and he bluntly said no. No alternatives offered or anything, he then abruply pointed me to the half empty fridge where he said there might be a gluten free beer in. I asked if he knew what beers are gluten free in the fridge to which he replied "I don't know you will have to look through them all." He then proceeded to try and look over me to the person behind to try and serve them.
The level of service was diabolical and as a venue offering food and drinks it is expected that your staff know what they are selling and what allergens are in the products you are selling. I would not trust this venue again and would not recommend anyone with an allergy goes here. It is certainly not a coeliac friendly venue and they don't care.
After having a bottle of cider we decided to leave and go elsewhere. Said barman was coming in from the outside and not even a thank you have a good day or anything, it was clear we where leaving as all four of us walked towards the exit. The other barman behind the bar equally didn't even say thanks or anything. Having worked in bars and restaurants myself the level of service was shocking.
I know that you will probably come back and say oh sorry about this we had been busy, but in all honesty it wasn't that busy and there is no excuse for letting service slip to such a shoddy standard especially when it comes to things like allergens. You are selling products to people you should know your product and actively want to sell it, not think "oh this person has an allergen we don't want them here" or "oh they are an inconvenience I'll give them bad service" at a time where budgets are squeezed and business is struggling you would think every customer counts... Not here.
Upon leaving we went to the beer emporium where the staff where more than happy to go and get the gluten free options out of the fridge and talk me through them. This is how it should be done.
Again I do not recommend this place if you have allergies and I won't be returning. It is one of the most unfriendly places to visit with an allergy I have ever been to.