I don’t usually dwell on poor service, but this experience left a particularly bitter taste.
We arrived at 8:12 PM and were immediately met with pressure from the waiter, who told us the kitchen would be closing in 20 minutes.
From the moment we sat down, we felt rushed—not only with our food order but also when choosing wine. The tone was abrupt, and the atmosphere felt more like a last-minute pit stop than a welcoming dining experience.
In hindsight, we should have left right then, as it was clear from the outset that we weren’t being treated with basic hospitality.
Feeling cornered, we hastily ordered three dishes and a bottle of wine just to avoid missing out. But what followed only added insult to injury.
At 9 PM, four more guests arrived and were allowed to order freely without any mention of time constraints.
When we challenged the waiter about the discrepancy, he denied saying the kitchen was closing in 20 minutes and even falsely claimed we had arrived at 8:30 PM. Only when he checked the system—which clearly showed 8:12 PM—did the timeline become undeniable. Yet even then, he continued to deny ever pressuring us, despite there being three of us who heard him say it clearly.
It was deeply frustrating to be rushed, gaslit, and then dismissed, especially when it became clear that the kitchen was never in danger of closing.
We felt manipulated into ordering quickly for no reason at all.
Fried Baby Squid (£17.00): Lightly battered but visually unappealing—almost blackened.
Grilled Mackerel (£13.00): Well cooked, with a salty sauce and pickled radishes.
Pentolaccia Scoglio: A rich and satisfying seafood pasta; easily the standout dish.
Decent quality and reasonably priced, though we barely had a moment to consider the options.
Despite the good food, the lack of welcome, dishonesty from staff, and unnecessary pressure ruined the evening.
We felt uncomfortable from the moment we arrived and were treated with a complete disregard for the customer experience.
I will not be returning, and I do not recommend this restaurant.
Este lugar es genial!
Realmente buena comida a un precio estupendo.
Siempre nos dan una carne, un vegetal (la única opciones de menú) y siempre hizo a la perfección.
Great restaurant in Bermondsey Street. Very busy on a lovely sunny Saturday. Luckily got seated straight away. Great service, was brought bread straight away. Made our order and food come within good time. Busy buzzing atmosphere. Would definitely return.
Perfect for wine and tapas, has a special meaning for us as this was a stop during our first date.
It might get a bit pricey but if you want to indulge and have a delicious snack/meal it is totally worth it.
Andanza shows exactly why tapas-style eating can be such a revelation. We were pleased to be steered by the excellent staff on both food and wine selections, looking to be challenged, and they really delivered with some beautiful wine and some really flavoursome and unusual dishes (smoked sardines were a stand-out). A taste sensation from start to finish, can't wait to return.
Stopped in for a takeaway coffee while exploring Bermondsey. Easy location on a pleasant part of Tower Bridge Road, surrounded by other businesses. Small interior with a few tables. I was tempted to order one of the yummy-looking pastries, but stuck to the coffee. It was made quickly by a friendly barista and tasted good--not overly bitter. Definitely would return if seeking a quick coffee in the area again.