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4.5

Based on 61 opinions finded in 1 websites

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Nº 334 in 1517 in Southwark

Nº 28 of 89 Italian in Southwark

Score
OpinionsNoteTripAdvisor614.5

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Food was excellent and service was excellent. Really nice wine list as well. It is expensive but we don’t mind that if you get what you pay for, which in this case, we felt Bacala nailed it. Location is great, ambience very hip. Our only complaint as tourists not family with London dining scene is that a standard “optional” 13% service charge is added to your bill, post tax. No one tells you about it even though it is “optional”. We paid the bill and added a 20% gratuity, which is typical in the US for good service. The next day when we accounted for our dinner expenses we saw the service charge. The server accepted the 33% tip and never said a word about it. Not even a heartfelt thank you! We went to dinner somewhere else the next night. We now know about the 13% but once again the server did not point it out on the bill. So we asked about it and the server told us it is a gratuity. It is not unreasonable to expect that the menu list a note that an optional 13% gratuity service charge is added to all bills. It’s not up to the server. The restaurant should disclose.

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Scrapper53 . 2024-09-30

MORE AT TripAdvisor

Booked by brother-in-law who knows a bit about wine, and has been before, and it didn't disappoint. Good options on cocktails and sparkling wine, well curated wine list, delicious food with again well curated options, and brilliant service. Would definitely not hesitate to go back

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Be B . 2024-09-12

MORE AT TripAdvisor

We are a family of five. Food fantastic, right quantities with 3 teenagers. We took the lunch deal, quality and service very good. Desserts included in the lunch menu were very good. Nice wine list. We will come back for nice dinner. Nice surprise in our London family trip.

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riscosandra . 2024-08-28

MORE AT TripAdvisor

Loved the place! Everything from the service and the atmosphere was amazing! The food quality and presentation was outstanding. All the staff are very welcoming and friendly 😊 I'm definitely going back. Thank you for the delicious dinner ☺️

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thellenxa . 2024-08-23

MORE AT TripAdvisor

Desgusting meal some inbaked meat. But the fish that my partners got was very good. So if you dont like fish dont go. But if you like fish go for it

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Birna S . 2024-07-28

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