We travelled from Surrey to come to this rubbish restaurant which was a 25 minute journey. Right from the beginning the service was awful as the waiters didn't even come to ask us for drinks. We ordered starters and it took over half an hour. A complete joke. My young daughter was so hungry. Since the starters took so long we decided to order main course and that took another hour. And this is on a quiet weekday. It was my Mums birthday and the lack of service completely ruined it. We weren't even asked how many naan breads or rice portions we want. Waiters hurriedly took orders of main dishes. The tables took ages to clear and it took them about 20 minutes to bring our birthday cake (which we bought in ourself) out. All the recent reviews you see are fake. Its so obvious.
Note to management: If you want to run this business properly you need more chefs. No customer wants to wait two hours for food.
I have been coming to the Rising Sun for about 7 years, it is my local and I have thoroughly enjoyed coming here. The Thursday night Quiz crowd are brilliant (we have a group of regulars who take it in turn to host) and it's always a lovely atmosphere. The Thai food is great and they regularly have good bands on.
The one negative, and it is a fairly important one, is that they are always running out of drinks. As I said, we come every week, my wife only drinks fruit ciders and they hardly ever have more than one or two bottles. On some nights they have had no wine. On one fateful night last year all that was left on tap was Guinness. I'm not sure why this happens but it's been going on so long it's a running joke among the regulars. Sort that out, and we'd be back to having a great local.
336 Chiswick High Rd., Chiswick, London, W4 5TL, United Kingdom, England
The absolute best Pret Iâve been to. All the staff so friendly and wonderful energy and smile from Drush (I think he may be one of the team leaders) - really makes u feel welcome đđ»
Absolutely shocking. 2 1/2 delivery time. They said 55 minutes. Why bother. I called at 8.30 and was told 15 minutes. Finally delivered at 9.30. I ordered because of the great reviews. NEVER AGAIN. Why not be honest if you sre struggling to fulfill an order. I wasn't allowed to cancel.
I will continue to post reviews about this restaurant, and the awful service provided.
JUST BE HONEST!
Great friendly staff. Very welcoming. Dog friendly. Lovely homemade food , at great prices. New specials every week. Recommend this place all day long. đ
We attended in a large group which can obviously be a strenuous task for restaurants. We booked well ahead of time and there was no preparations in place to make sure our dinner went smoothly. Staff could not keep track of what we were drinking and most of the time forgot about our orders for drinks. I ordered a drink around 30 minutes before my food came and I had to go up to the bar myself after Iâd finished to have my drink seeing it was just sat there doing nothing. The toilets were appalling and were reminiscent of the toilets youâd find in a dingy club, feces smeared on the toilet and urine everywhere. We were given âcomplimentaryâ popadoms which were added to the bill which ended up being put on the bill for ÂŁ20 which is extortionate for 4 sets of popadoms. We had one member of the party who received his food after everyone else had already eaten only to find out he was given the wrong dish and was told he could have his correct meal ready in 2 minutes which is what he was told an hour before when we all received our food. This lovely experience was complimented by dirty looks from the staff which Iâm surprised we werenât charged for on top of everything. I would hope we caught this restaurant on a bad day but I will never be giving my money to this establishment again.