Ordered a cake from this place for a vegan colleague. The cake came in frozen and the birthday girl was so disappointed that she showed her true colours and told everyone at work she hated them and sat sulking in the corner for the rest of her shift. FYI she’s got a meeting today with the HR for behaviour issues.
Thanks to this cake we were able to know how she truly is.
I am a regular customer, but for the last two years the quality of food has not been the same. The food almost feels like a pre-heated meal left over at night.
But still due the locality of it it’s convenient for after work meal. But today felt totally disrespectful. As we entered we were shown the table and were interrupted to place our order. Few minutes later we receiving our drinks we had a waitress then come and ask us to move so that a group of people can sit where we were sat, so they can offer them a high chair for their baby. With all due respect, I did not see them offer the family a high chair, but rather it would appear they just wanted space for the family pram, when this could’ve been folded away and put to the side. The most embarrassing moment was when she was talking to us at the top of her voice, so that other people were aware. While all the time I was looking at others thinking ‘I can’t believe you’re doing this?’ We agreed to relocate out of embarrassment. She came to give us a bowl of prawn crackers thinking that would resolve and still talking at the top of her voice as though something that cost 99p would make me happy. I have spent previously £1000 upstairs for a function. So 99p crackers mean nothing to me.
We will not be coming back again! Highly disappointed.
If you want a very tasty hot coffee you need to come here. The food is also very good. It might be a little bit more expensive but I say support your independent shops in West Wickham. The coffee is far better than Costa or Nero. And also the music is very calming in here.
Omg what can I say boss man your food was amazing!! My kids have eaten everything and said how good it is my burger and chips wore cooked to perfection salad was very fresh and tasty, Iv never eaten a kebab like it before im never going anywhere else Iv also left you very good feedback on Deliveroo I’ll be back 5********
Fantastic waitress, Alessia, made us feel very welcome. The atmosphere was great. The food was delicious. Alessia was very efficient and funny, really great night
If I could them ZERO STARS I would!!! …. The food is stale BE WARNED THE FISH HAS GONE OFF!! I complained and the man told me he doesn’t eat FISH OR MEAT!! They have no idea what the fish would smell like when it has gone off but definitely shouldn’t not Chemicals!! … I went back to the shop and he told me it’s okay and he will remake it.
You will get food poisoning!!
They have a 3 hygiene rating they are not clean!! Or have any idea what they are cooking !!
Please do not order!
Popped in for lunch ( lasted 4:5 hours!) with the husband daughter
and a good old friend.
The welcoming friendliness of staff every time, never fails.
A new menu now available and is brilliant.
The food was hot, perfectly cooked and just amazing.
Proper tasty white scampi, not minced or grey! Fish and chips also
fabulous. So glad this pub is on our doorstep. Our forever go to. 10/10