Waffles and Bubbles in Bromley

This is the second time that they have forgotten some part of my order. I even made a note on my delivery to ask them to make sure they didn’t forget my icecream again and they still did. You also don’t get refunds as they ignore your calls and VMs

This is my second time ordering from here - on New Years, and tonight when my partner ordered a waffle in store. However, due to the young lady having issues with the waffle machine (she tried to make it twice) we were offered a free slushy and an alternative to the waffle. We ended up getting a chocolate fudge cake, a scoop of bueno ice cream, a slushy and a milkshake for around £8ish. My partner gave the lady £5.70 in cash and wanted to pay the rest on card but the young lady said don’t worry about the remaining balance due to the inconvenience (although she’d already given us free items!). I didn’t catch her name but she said her mum runs the shop. She apologised for the inconvenience and was very polite. I do not usually leave reviews, but the young lady had asked me to share the word. Thanks for the lovely desserts!

AVOID!! ORDERED THIS EVENING ORDER WAS 30 MINUTES LATE CALLED TO ASK WHERE IT WAS TO HAVE WOMEN PUT PHONE DOWN ON ME TO THEN BE DELIVERED IN EDIBLE COOKIE DOUGH WAS A COMPLETE MESS THE FRESH STRAWBERRY WAFFLES WERE COVERED IN TINNED STRAWBERRIES THAT LOOKED OLD RANG TO BE COMPLAIN TO BE HUNG UP ON YET AGAIN! DISGUSTING FOOD DISGUSTING CUSTOMER SERVICES Will be reporting one for false advertisement this could be dangerous for people with allergies and two for food hygiene Also update before they respond accusing me of lying or being abusive which I most certainly was not but they tried this on the phone they have admitted to using strawberries that should not of been used as the sell by date was very short and nobody checked ! So in their words are a bit mushy! But it's no big deal apparently!

Ordered the kinder bueno waffle through Deliveroo only to receive a cup of whipped cream. Absolutely trash behaviour

Owner of this shop also has a phone shop in London and here is my experience. Stay away from this shop!! Worst shop in London if I could give a zero I would recently I bought a speaker and a charging cable off the owner when I got home the speaker microphone wasn’t working and when I opened the charging cable box to charge my new phone the box was empty he even gave me a guarantee card so I rang him and he apologised and said he would bring a new charger to me after 2 days he’s now not answering his phone or my messages all for a £10 charging cable so what would he do if I bought a phone and it didn’t work honestly don’t do business here go elsewhere where you won’t get handed a empty box

The red jolly rancher slush had gone off There was no bubbles in the bubble tea The banoffee pie waffle had gone off This is disgusting and there quite lucky to have all there windows still tbh

Best waffles n bubble tea ever.. ❤️

Thanks for the waffles. I really liked the dough, it was delicious. The smell was everywhere and enticing that everyone wanted to try them.

Fresh and yummy waffles - the dough is moist and fluffy

Very good service Fresh waffles milkshake is tasty and the ice cream amazing

Delivery was here within 30 minutes, way ahead of timing! Food was AMAZING as always, have never had a bad experience when ordering and think all delivery drivers that we’ve had have been polite and generally nice! Amazing waffles, amazing service,!

Amazing desserts, good value for money and good packaging - nothing falls apart which is excellent!

Owner faizal & his delivery female driver are atrocious. Incorrect order recieved, driver pockets change and comes back asking for more and then drives off and owner doesn't know how to rectify his mistake! Just appauling and would definitely avoid and not recommend. Really pathetic

Fiza and faisal are amazing thank you so much kinder bueno cookie dough was amazing after our night out will definitely come back soon

Beautifully decadent dessert. Highly recommended.

Tried lotus biscoff cheesecake (the best!!) , red velvet cake, and Oreo milkshake.. everything was so well made and tasty !!

We tried this place for a milkshake and slushies having had a few disappointing orders from Creams. Very impressed! Tasty, cheaper and quicker delivery. So glad we decided to give it a go! Will 100% order from here in future and look forward to trying different things from the huge menu!

We ordered waffles and milkshakes and wow they hit the spot! The waffles are fluffy and delicious as are the milkshakes. If you need a tasty, cheeky dessert go with Waffles and Bubbles!

Very warm and friendly staff - excellent service and delicious waffles! Def going back again! 😊

Delicious, and super friendly person behind the counter who was very sweet with our daughter.

If I could put down no stars then that’s what it would be! Absolutely disgusting customer service and rude manager Faisal (who appears to have written a review himself below.) Desserts came to us stone cold with the boxes in their sides so all the toppings were at the bottom of the box. Tried to call no one answered! Would not give me refund offered 20% off next order like we would ever order from there again!!! Appalling service overall! I wouldn’t recommend to anyone! No way were you threatened in any way please do not use that term. I agree I did say I would leave a bad review from the experience I had received and the unprofessional mannerism of Faisal who in actual fact put the phone down on me when I was talking to him. Yes I was angry at the way he was behaving. I did call the number on the receipt maybe you should look into having the correct details printed on the receipt you provide to customers. I followed up my calls 5 times and it was only the last call I made I was advised to call your number. Thanks for the great service! Good luck for the future

Often buy waffles from here, really good service and great food, would highly recommend to friends and family

Amazing desert shop down the road to me. New management and a lot has changed. Introduced bubble tea, definitely try the taro bubble team with topica and strawberry jelly. Waffles, slush puppy, pannini and bubble tea all under one roof.

the order was an hour late, and when it arrived it was cold and was not edible, very poor

Very delicious food and good staff

Wow since the new manager took over and changed the shop completely now named bubbles and waffles I tried a few days ago there bubble tea wow it was amazing and so much cheaper than every where else. I went in with my daughter to collect our order and was so shocked to see what the new people had done to the shop it looks amazing. The staff was so friendly and chatty now my daughter keeps dragging me back for their ice cream. Highly recommend this place since it’s changed over to bubbles and waffles

Staff was friendly and efficient. Our waffel was delivered promptly and hot. Portions were large and the Taro bubble tea was great. Looking forward to my next order.

If I could rate this no stars I world do not order Iv had confirmation from the safety environmental health that this place needs inspecting so many people have been so poorly with this place and the man’s very rude and dose not give you your money back! This place needs closing down off milk and out of date waffles had mould on it! You may think it tastes nice but your be vomiting in the night! This is going to cause children , vulnerable adults to get very sick! Please avoid

Terrible service. We waited over 2 hours for our order then when it arrived the food was cold. The manager was very unhelpful.

Lovely place and really good waffles!! Host amazing Halloween events too!

It’s really nice shop with cheap prices

Never received my order. Won’t actually bother ordering again

Ordered waffle and it was very delicious. But unfortunately i've started vomit in the night. Possibly food poison because of old eggs of milk or something. I'll never order again.

Food never turned up, phoned continuously and they didn't pick up, even left a voicemail, no call back. Actually consider myself rather lucky as lots of previous reviews claiming customers have had food poisoning. Just found out excatly same thing happened to our son from here a few weeks back. Just deserts, you should feel ashamed of yourselfs! especially as this was going to be a treat for us that doesn't come easy! Date of experience: 19 September 2022

The food is really good, especially the waffles. There have been afew times where we have ordered food and literally nothing has come. I was offered a discount on my next order but when I went to use it they did not respond. Another time it was over 2 hours late, and I couldn’t get through to anyone to cancel so had to message on Facebook

Ordered through uber eats, 45 minutes later, 15 minutes after the scheduled delivery!, I ring the restaurant and ask when it's coming. They say they have not even started it as they are so busy and it will be another 30-45minutes so I ask them to cancel. They cancel but then claim they had started the food and are charging me for it! I'm trying to get it resolved through uber eats but for now it is a very disappointing experience with Just Desserts and I do not recommend them.

Please do not order from here. Me and my partner ordered two waffles and have both ended up with food poisoning. Not worth the money at all.

Shocking. Had 2 sips of the milkshake and half the waffle before throwing away. Not recommended at all

Big fresh portions delivered with great customer service

Lovely desserts, generous portions! Defiantly reccommend.

We had ordered two cookie doughs From here. They tasted great and looked great, unfortunately my husband the following morning first thing started to vomit We had all had the same dinner only our dessert was different. His been poorly two days with poisoning It may just be something as simple as gone off milk left out, it may be the cookie dough had been sitting in fridge for to long, or gone off eggs. Sorry for the review Just desert Maybe a little hygiene test or check would be great.

I loved it! The best waffle I have ever had 100% and the lemon gelato is incredible. The milkshake and sundae were lovely too all in all probably my favourite desert place.

Delivered to my home delicious desert arrived hot and no time at all will defiantly use just desserts again,well done guys ty.

This is the best place I’ve ever had my sundae so nice and cold I highly recommend this place

I love it. It s my favorite store. Mixed Sundae is Amazing....

Very, very tasty. Great portions.

Amazing desserts with a really good portion size! Super high quality and made fresh. Delivered in perfect condition and still hot. Highly recommend the chocolate fudge cake and kinder Bueno waffle ❤️

Ordered Banoffee waffle and chocolate Brownie waffle tonight, great value for money and were extremely yummy, thought it was better than Creams.

Amazing desserts here! Better than any of the chain dessert places, fresh and tasty ingredients. Delivered very quickly and will definitely order again. Many thanks 👍

Came quickly and still hot very nice 😊