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4.0

Based on 42 opinions finded in 1 websites

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Nº 482 in 830 in Bromley

Nº 22 of 32 Italian in Bromley

CUSTOMERS TALK ABOUT DISHES WITH..pastapizza
Score
OpinionsNoteTripAdvisor424.0

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Fantastic waitress, Alessia, made us feel very welcome. The atmosphere was great. The food was delicious. Alessia was very efficient and funny, really great night

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Amanda M . 2024-03-03

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We went to Pizza Express on New Year’s Eve 2023. The manager fitted my family in at the last minute even though there was very limited availability. The staff were exceptional, and you could see it was very busy, so they were under pressure, but still managed to give excellent service with a smile. The manager even asked us as we were leaving how was our experience and our meal which we felt was a lovely touch. The restaurant was clean, and the food was good. Overall, it was a lovely experience to spend New Year’s Eve with the family which was made especially nice by the staff and the manager.

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James L . 2024-01-03

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The waiter was extremely rude. Rushing me to pay instead of letting me finish my drink. General latitude of the staff and management was poor

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Paul T . 2023-09-27

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Ho provato la pizza in questo locale e devo dire che sono rimasto soddisfatto, personale gentile, locale carino. La particolarità di poter scegliere il tipo di pizza se bassa alla romana o alta tradizionale l’ho trovato una buona opportunità per poter gustare la pizza in modo differente alla media. Ho preso un calice di vino che purtroppo non mi ha entusiasmato e spero che possano arricchire la carta dei vini. Lo consiglio.

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Francesco2017CR . 2023-08-31

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Irma our waitress did a superb job looking after us in very busy circumstances. A good meal and pleasant surroundings.

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Susan H . 2023-07-29

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Nice casual night out, pretty nice food as always and the same quality you usually expect from Pizza Express. Pretty quiet in the restaurant when we went so the staff weren't in a rush to take our order and could of been faster.

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834willf . 2023-07-02

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Had a really enjoyable dinner here with friends. Pizza Express restaurants are usually reliable and this one didn’t disappoint. Great food, cosy corner booth and superb service from our lovely waitress, Maia. Highly recommended.

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Heather R . 2023-05-07

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I’ve visited Pizza Express in many locations but this was one of the poorest for service. The quality of the food was good but nothing else was… waiting staff who were clearly making comments about customers as they walked in, tables hadn’t been properly cleaned (although the waiter did attend to that without being asked), kitchen staff who talked loudly to each other and disturbed the customers sitting quietly at tables by the kitchen area. I was in this area for work - after a fairly long day, I just wanted a warm welcome and the chance to enjoy my meal in peace. I didn’t get either - so they didn’t get a tip. I wouldn’t go back.

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denisecL1635QL . 2023-04-27

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My small team and I came to Pizza Express St Marks Square for a belated Christmas lunch. Food was delicious as always and service was outstanding. The restaurant was exceptionally busy with only one waiter (Jesse) and one manager (Alison) on duty with a restaurant that was at 75% capacity. There was no delay in service and we even saw Alison get in the kitchen and help with food orders due to time. Nothing was any trouble with any of our requests and they also took time to stop and chat with us during our meal. We will be definitely visiting again! Thanks Alison and Jesse for a great time.

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alexiac939 . 2023-01-18

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We came on a Friday evening for a quick dinner before staying in our hotel. As soon as we entered the restaurant we were greeted with ‘we close at 10pm tonight’. Not the best welcome. We were sat down fine but the table had not been cleaned and had sticky juice on it and dirty napkins. It took around 15 minutes to order, with only two other tables in the restaurant we were surprised we had to wait a while. Our waiter was very impatient and wanted us to have staters and mains together, to which we said we would prefer them separately. Our waiter had an attitude as if we shouldn’t be there which was a shame. I personally ordered a leggera pollo ad Astra which I was disappointed to receive spinach and dressing in the middle, and no mixed salad. We didn’t have a check back through the meal either for me to mention this. When paying he was very impatient and frustrated to get us out of the restaurant, even though there was another table who were still drinking after we left. I personally worked for pizza express in Hertfordshire and Buckinghamshire for 9 years and I do not think this was the standard I used to work towards. I wouldn’t come to this restaurant again.

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Gerardhannah . 2022-06-12

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Really wonderful service and delicious meal. The lady who sat us was so accommodating and nothing was to much trouble and the same goes to the man who served us he was charming. Definitely will go again

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PfDjw . 2022-04-03

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We chose Bromley to have our daughters 7th pizza party, I have never been to a Pizza Express party before so wasn’t too sure what to expect but I can honestly say the staff were absolutely amazing with the children. They started with a good quiz, kept the kids interest. They then made their pizzas and while they were cooking they ate their dough balls. Then had their pizzas and then enjoyed ice cream. They also left with a certificate which they were all chuffed with. Again staff were amazing especially Borna! Couldn’t recommend him enough! If you want a Pizza Express party definitely go to the Bromley branch!

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Samw85 . 2022-02-20

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We visited Pizza Express St Marks Square for my daughter's 6th Birthday (pizza party for 12 children). The restaurant manager was so welcoming and helpful - she coordinated everything including taking the birthday cake into the kitchen and topping with candles etc, to packaging up everyone's leftovers in named boxes. The guys hosting the party were also amazing - so energetic and engaging, making it a fun and memorable experience for all of the children. Not to mention very minimal effort for us! We'll definitely be back!

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sjb28 . 2022-01-31

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Really good service for a 10 year old's birthday party. Staff here are always welcoming and on the ball. Food was quick out too.

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547simono . 2021-11-28

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We went in as a bunch of under 18s there being 11 of us all ordered food at this pizza express for our friends birthday. We got to the bill of and the waiter added a service charge of £19.32 telling us that this was part of our bill and that we had to pay this on top of our already expensive bill. The waiter made the service charge seem compulsory as a part of our bill and took advantage of us being under 18, none of us knowing this was actually an optional part of the bill. Completely disappointed in this as taking advantage of children and suggest that no one under 20 goes to the restaurant as they charge a steep service charge and make it seem a compulsory part of the bill. Only having talked to my parents discovered that the waiter had taken advantage of us charging us a ridiculous amount and making this seem part of our bill. Would not suggest children or people not under the age of 21 going to this restaurant. Completely ridiculous taking advantage of children!

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Jaffakid1 . 2021-07-28

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Modern, clean and spacious. Staff were friendly but were a bit overrun so a couple of minor things forgotten. Food was really tasty.

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819cherisseh . 2020-10-28

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My Mrs and friend went for a meal on Monday with their babies. My 6 month old managed to pour a drink all over his mother. The staff were really helpful and the baby changing room was the best they have ever seen plus spotlessly...

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adehut . 2020-09-12

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We ordered two pizzas and the toppings on them were so sparse there was hardly any flavour. It was just like eating mildly flavoured dough. Never been to this branch before - pizzas are fine at the usual branch we go to. Could be a...

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winzel . 2020-09-01

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A few of us went for lunch here recently. Firstly, let me say that I appreciate that we're in tough times recently, and I appreciate that hospitality staff are doing all they can. The complaints lay with the restaurant, not the staff. So many items...

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Z9765FUtomd . 2020-08-23

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I can’t even explain how bad this experience was at this restaurant today. Well, I’m writing this review feeling very unwell after my visit having been sick multiple times. The st marks square Bromley pizza express was so disappointing today. We visited thinking this newly...

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victoriasarahhall . 2020-08-22

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The development of St. Mark's Square has been great and look really nice, it's a shame they haven't put more restaurants there. This new pizza express is much nicer than the other Bromley one and is much better than the one in West Wickham. I...

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JoeMatt98 . 2020-08-20

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Went in after the cinema at 21.00 on Monday night. They close at 22.00. Sorry no pizza only pasta and salads. Not good as I expect a pizza speciality restaurant to be able to serve pizza an hour before they close. We both had pasta...

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563owenc . 2020-03-16

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Think this is the best pizza restaurant we've visited. Everything is first class - food, drink, ambience and service - but what makes it special are the staff!

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HPKD . 2020-03-06

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We booked a pizza making party for our 4 year old and 7 of her friends. The experience lasts 2 hours and is well organised with friendly and helpful staff. Watched some pizza tossing, had a go at spreading dough, lots of toppings to choose...

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52LisaG . 2020-03-01

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Popped in before a visit to the cinema. Totally disinterested staff and eventually when my pizza arrived it was lukewarm . No staff asked how the meal was and I didn’t complain at the time as I was hungry and couldn’t face another half hour...

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martinsidcup . 2020-02-20

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Lovely pizza! We were staying at the premier inn located exactly opposite this restaurant and were going to a party! However we decided to get a pizza before we went to the party knowing there would be no food at the Venue! We walked to...

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RChohan16 . 2019-12-27

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Very conveniently located so straight into restaurant from the Vue cinema. I had the best Padana pizza I have had anywhere and I have eaten quite a few in various pizza expresses. Generous topping and extremely tasty. Compliments to the chef. Service was excellent and...

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snowball186338 . 2019-11-12

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Ate here before a cinema trip. Ordered a bruschetta and a tomato And chilli pasta. The bruschetta came out soaking wet, was told at first was just butter juices, then maybe a bit undercooked before final apology agreeing that it was soaking wet. Sent back....

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Tasha S . 2019-10-24

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Came here to St Mark's Square for a change to our normal PizzaExpress. Great restaurant, lovely decor and clean and tidy. Outdoor seating but weather was a bit iffy so decided to sit inside. Overall its the same as any other PE, but the pizza's...

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Sian M . 2019-08-05

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The staff had forgotten to bring one of our starters, so we decided to cancel it entirely and go straight to our main course to avoid one person eating after all others had finished. When the main courses did arrive, the exact same thing happened...

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Elliot K . 2019-07-02

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Mi compañero y yo vinimos a Pizza Express en la calle Marks Square porque queríamos probarlo ahora que el desarrollo está completo. Hice una reserva en Open Table ya que pensé que estaría ocupado, me alegro de haberlo hecho ya que el restaurante estaba muy lleno.En general, tuvimos una gran experiencia, con buena comida, servicio rápido y un personal muy atento. Debo decir que Borna, en particular, fue excelente, muy servicial, educado y profesional. ¡Fue un brillante ejemplo de cómo debería estar en un rol de cara al cliente, 10/10! ¡Definitivamente regresaremos ya que realmente tuvimos una gran noche!

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GC5187PL . 2019-06-28

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Had a really great experience at Pizza Express (St Marks) today.

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donnasbw . 2019-05-04

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We came here for dinner after a movie at the vue on Friday around about 6 o'clock,service the worst we have ever had the young staff were messing about,the eggs on the fiorentina pizza we raw we paid and left ,on the way out the manager was there expressed our views, my husband had a upset tummy as soon as we got back , don't go there head office will be informed

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3867 . 2019-04-23

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Friendly staff, quick service, no complaints! Brand new build so everything is up to date and modern. Can get a little windy at the top of the stairs walking up to the restaurant, so careful :)

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samhD1326MT . 2019-02-12

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Food was OK but pretty appalling service. Had to ask for everything and they don’t seem to want to catch you’re eye. Bad enough it ruined it for me.

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360MarkS . 2019-02-10

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Came for a pre cinema pizza at the new Pizza Express. The drinks took half an hour to come out and despite telling the staff we had to be out by 1950 everything seemed really slow and chaotic.

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H7828BJjoem . 2019-01-17

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We visited this restaurant this evening. The staff were very friendly and efficient and the food was delicious.

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Jen T . 2019-01-12

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Went here after work with some colleagues. We were staying next door at the Premier Inn so popped into pizza express for dinner. Pleasant staff, nice restaurant and lovely food. Would go again. The gingerbread cheesecake was delicious!

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MTaylorLeeds . 2018-12-13

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We enjoyed lunch on Saturday. The place opened at the end of November, so staff were keen and the restaurant pristine

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UmberRMB . 2018-12-09

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We visited the new Pizza Express in St Mark's Square on its opening night and thoroughly enjoyed it. The restaurant is brand new and really looks the biz. The food was delicious and perfectly cooked and the service was seamless and so friendly! This restaurant is definitely the new go-to Pizza Express in Bromley.

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Fizzbuzz1 . 2018-12-06

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My husband and I decided to go to the new Pizza Express at Bromley South, along with our daugther. Considering it was their opening day, it was amazing, very good service, excellent food, only a couple of small hitches, which were rectified immediately.

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Loulou4London . 2018-12-06

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So pleased to see this Pizza Express finally open in St Marks Square. Had a lovely meal there today. Obviously everything was brand spanking new and very smart. Nice staff. Lots of enormous windows letting in the winter sunshine today. Feels really light and airy. Good to see that there is outdoor seating. We expected a few teething problems as it has only been open a couple of days but everything was just as you'd expect in any Pizza Express. We will be regulars very soon!

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Jane H . 2018-11-30

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