My order tonight was very bad not cooked the chicken was raw and smells like bad eggs I would like my money back please so bad the food so bad and last week my husband had someone teeth in the food
80-82 Merton Rd, Watford, WD18 0WY, United Kingdom, England
Hi, we ordered a portion of garlic mushroom and chicken tikka masala with a couple of garlic nans today. Surprisingly, the chicken tikka masala tasted very sweet as if it tasted more like a butter chicken curry. Even that wasn’t cooked well as the consistency of the gravy wasn’t right as it was supposed to be for a butter chicken curry. The garlic nans were too thick to eat and it was more like the Arabian kubboos. To the surprise, the delivery time was very impressive for a wrong food.
I ordered a coffee milkshake, and then saw one of the specials on the board. I asked if it was too late to change it (it would have been identical price) Rather than provide a decent customer service ..instead she said 'nah its too late'.
Then they realised the coffee machine was broken. All of a sudden it wasn't too late to change my order ! I just said I would like a refund in which she responded 'sorry I can't because my manager isn't here'. As far as I'm concerned, thats not my problem. I pushed back against this and said no, I would like a refund. No apology for the inconvenience or any kind of acknowledgement for their mistake.
The girl making the milkshakes decided she wanted to butt her nose in, so I started to receive EXTREMELY rude and evil looks from her. She was also highly unprofessional, rolling her eyes at other customers about me and laughing with other staff. It wasn't her business to get involved, and it is vile low levels of customer service. This is disgusting. She also didn't look as if she should have been working in a food service place, with fake eyelashes and nails.
On the way out she decided to continue to give me dirty looks - thanks for sealing that further, I will not be returning. I will be ensuring to share on social media about your customer service.
Went to Steinbeck and Shaw early on a busy Saturday evening. We'd always liked the atmosphere and prices of drinks were very good. Asked for Bellini, they don't do Bellinis. Asked for a mojito, no mint. Asked for a gin and tonic, given in a plastic goblet, no lemon slice available. I had a pint glass for my beer, so I couldn't understand why my wife had to have a cheap plastic one. A pretty poor experience at a cocktail bar we really used to like.
Debe ser el peor que he comido en curry, tomó casi 2 horas de entrega, apareció y nos negamos a pagar, gracias a dios, la comida era horrible. Nunca más.
This was an absolute treat - the fact that it came with free chilli sauce… unreal. The meal was still warm, tightly wrapped and made with passion. Combined with the sauce… I had to order again the next day
Avoid ordering from this place, by far the worst pizza express in the uk, each and every time up to 4 Hours worth of waiting for a takeaway, i ordered 5pm is 7.30pm and no signs of it, still preparing, every single time the same situation i hope someone high in this restaurant chain will actually read the reviews and gets this place closed or sorted out.