Pizza Express in Watford

Love the leggera pomodoro. Light and has lot of greens on the centre. The only issue is you have hunt a good seat with decent light so can see you food properly. Like to sit in a well lit area.

We had to wait for a long time to be served but when a new team came on at 4pm the service was recovered and everything went smoothly from there on. thank you BarbaraW you took care of us very well

Food was very poor with long wait with a rude waitress. I would put a zero if there was an option. Cheese Romana pizza was so dry. Do not come to this one ever!!!

Went to Pizza Express with my cousins. Upon arrival, we were informed of the 30 minute wait due to the rush. We were waiting around 45 minutes for our food to come cold. I asked for the bill at the end, the waiter said okay and took around 15 minutes to bring our bill over. I would at least expect the food to be hot. Very disappointing service and poor coordination between the staff.

Despite being a busy Saturday the service from Alexandra was good and the food was delivered quickly.

Oli- table no 3 was amazing.. he was spot on and is a very lively person. Had a very good experience with him

Amazing evening that was made really special by Liam, really does above and beyond - cater to all needs. We had a lovely time!

Good food and service High recommend 😍

Thank you guys for your kind service Amazing food and amazing service, great team

had a meeting here and the staff were amazing. the food was good too aswell as the meeting space/office itself.

Absolutely amazing. I will definitely come back. Georgiana is the best. Great customer service too.

Ordered two large pizzas from here for a kids bday party for delivery (they said 40 mins) Took almost 3 hours to arrive, called the restaurant over 30 times with no answer. When the pizzas finally arrived 3 hours later, they were the wrong order so could not accept the order. Two weeks later, still no refund for the pizzas that were not received. Ruined y child’s bird at, very bad service and still waiting for refund! Will never order from here again.

We had a lovely family dinner at Pizza Express Watford and wanted to give a special shout-out to our amazing server, Georgiana. The restaurant was very busy during our visit, and it was clear that they were short-staffed — but Georgiana handled everything with such grace, professionalism, and a friendly attitude. Despite the pressure, she was doing her absolute best to serve all the tables efficiently, and she still made time to check in on us and make sure we were comfortable and happy. We really appreciated her effort, especially as a family with small children — she made us feel welcome and looked after. The food was delicious, from our mains to the desserts, and the kids especially enjoyed their treats. The atmosphere was vibrant, and thanks to Georgiana, we had a great experience even during a hectic time. Highly recommend visiting — and if you’re lucky enough to be served by Georgiana, you're in good hands!

What a lovely place. The food was amazing and the service even better. Thank you for the amazing experience Georgiana.

Good food, as to be expected at pizza express. Very busy tonight, full of kids birthday parties, so very loud. Staff very kindly relocated us to a quieter area. Our waiter, Thaz, was extremely cheerful and eager to please, made an effort to be heard and understood without losing any enthusiasm.

Daviduca Georgiana thank you for your beautiful smile 😋😉

Enjoyed myself, the pasta was great. The waitress (Georgiana I think?) provided a fast and friendly service.

We had a wonderful dining experience thanks to georgiana. From the moment we were seated, she was friendly. attentive, and incredibly professional. She took the time to explain the specials, made thoughtful recommendations, and ensured our dietary requirements were met.

I had a lovely meal at Pizza Express Watford with my son, and we both really enjoyed our time there. The food was fresh, tasty, and just what we needed for a relaxed dinner out. A special mention to our server, Georgiana – she was absolutely amazing! Friendly, attentive, and great with my little boy, she really made our visit extra special. Thank you, Georgiana, for the wonderful service – we’ll definitely be back soon!

Georgiana is the best, I felt so welcome !

Great restaurant, very happy with the food and service. Our waitress, Georgiana, was fantastic - friendly, attentive and quick with service. Thank you for a great experience.

I enjoyed a lovely meal here at pizza express Watford . Myself and three other adults. Most enjoyable. The service from one of the staff Georgiana Davison (I asked her name) was impeccable very friendly and obliging for our needs.

Pizza Express Watford is always a good idea! Thanks to the whole team for looking after us today

Very quick service. Melania is friendly and polite, always happy to help.

Great service and very friendly staff. Brilliant service from Pavlos! Thanks

Delicious food. Excellent service. Especially by Gulsea. Highly recommend

Great experience, highly recommended!

Being a town resident we are always supportive of local business, but this is one establishment we will NOT be visiting agin. We went there for a family lunch today. The staff were extremely rude and dismissive. It took more than an hour and three complaints to the staff for our food to be finally served despite being with our young child. When we raised the issue to the manager we were nonchalantly brushed off. The whole team including the so called management were rude, dismissive. Zero marks for customer service. Definitely NOT recommended

Pizzas delivered cold, slopped in the corner of the box, not sliced, and they forgot one of our meals, no offer to re deliver. Crap service and quality, buy your pizza elsewhere if you enjoy taste and getting what you ordered.

Super chilled meal, delicious and friendly service from our waitress Alex. 👍

Great food and service from Georgiana and Ollie

Visited yesterday in a group of 8 with varying arrivals and departures. Georgiana and Ollie were excellent hosts and catered for everything.

Great service and great atmosphere

Fantastic restaurant. Great food and excellent, friendly service. The Restaurant Manager was absolutely brilliant. Nothing was too much for him.

This is the first time visiting here, Food was good but food severed very late. Came with kids and they gave the starter and main came more than 30 min and when we asked the staff was so rude and not polite and at all. Staffs are not friendly. Tables was not prepared. Awful experience for the price paid for food.

Was a bit apprehensive about coming here after reading the reviews, but Pizza Express was a pleasant surprise! Piping hot, fresh food. Excellent service and a lovely ambience. Our waitress Nomusa was so lovely and is a big reason as to why we will be returning!

Exactly what you would expect from a pizza express. Nice fluffy fresh dough balls and solid pizza. Service was fine, pizza came out quick. Interior is probably one of the nicest restaurants in Watford. Will come back!

No friendly greeting at entrance, pizza took 45 mins and had to remind them twice. Food tasted decent, but the service and friendliness were just pathetic!

Great lunch with my family. Even better that the kids ate free. Thanks.

The pizza was great I just didn't enjoy the service. Also I believe the condiments should be on all the tables or at the very least offered when the pizza is brought to the table. I should not have to request it.

Sad place. Staff look like they are prisoners here. Avoid if not desperate.

Georgiana was an excellent host for us during a birthday dinner and really made us all laugh and smile. She proves that good customer service makes a world of difference!

We visited Pizza Express Watford for a birthday celebration and had a fantastic experience. Georgiana was our table host and she is lovely - helpful, efficient and super friendly. She has a had great sense of humour!

Was a great service by Gorgiana, would definitely come back just for the smile.

We came for my nephews birthday and Georgiana made our lunch even more special what a fantastic human being. An absolute comedian!!

Great service by Georgiana for my nephew’s birthday

Georgiana was lovely during our entire visit at Pizza express. She was super friendly with us and her service was excellent from start to finish. The food was 10/10!! Looking forward to come back in the future.

Thank you Georgiana for fast and friendly service!

First time at Pizza Express at Watford high street we had an excellent service and delicious Food. Barbara our server was great , very friendly and attentive. Great service. Really recommend this place. I think she should be promoted straight away to be the Manager of this branch. She advised us few great ways to try to different pizza in one pizza. Excellent suggestion from Barbara

Food, service and atmosphere were all excellent our waitress was Ioana, she was a great waitress and was so kind

Amazing service from Alexandra. She was very kind. Food was delicious

Food was great and good service by Alexandra. Good value with kids eat for free.

Nice visit to pizza express with the kids eat free meal - great deal. Our waitress Alex was really friendly and accommodating when we had off menu requests.

Ordered 2 adult pizzas, one children’s pizza and a salad, to be delivered Spent over £100 (which is ridiculous in itself) and waited almost two hours - and they did not even bothered to send enough butter for dough balls and no salad dressing for the Caesar salad, which is rather useless What I don’t understand is how much money will they save by not giving dressing , £0.25 ? Are the staff afraid of packaging dressing because it comes out of their wages?

Great food, great dough balls and great service from Alex.

Great food and great service by Alex

Ordered at 21:00 for a 22:05 deluvery. Delivery time changed from 10 minutes to 14 minutes at least 20 times withing the hour. Pizza got here at 23:10 cold. Delivery guy said restaurant is busy but why was the pizza ice cold? Want full refund

Expensive better places in Watford

Food is always great at Pizza express. Alex was a lovely waitress too.

Good service, Alexandra was our waitress. Nice food, enjoyable lunch

Alex was superb ! Amazing waiters and we keep coming back every time !

We came for lunch on our way to Harry Potter Studios, Alexandra was very welcoming and helpful. We had a great meal, thank you.

I will never order again. The pizza came almost cold and not cut ​​well.

Great service from our friendly, helpful and efficient waitress Alex.Relaxed atmosphere and great food.

Alexandra was the perfect hostess and my pizza was delicious

Alexandra was very friendly and efficient

Freshly cooked pizza and good tasting cocktails. Great service from Alexandra. Good family restaurant

Alex was attentive and very helpful overall great experience .

They sent my wrong order, the restaurant didn’t answer on the phone

2 hours and 38 mins late - no answer from restaurant-shocking service avoid at all costs.Deleting this app too

i waited more then 3 hours for a pizza that was probably made yesterday

Avoid ordering from this place, by far the worst pizza express in the uk, each and every time up to 4 Hours worth of waiting for a takeaway, i ordered 5pm is 7.30pm and no signs of it, still preparing, every single time the same situation i hope someone high in this restaurant chain will actually read the reviews and gets this place closed or sorted out.

I was actually surprised, the pizza was quite good for a big commercial chain. The taste was nice overall. The staff was also kind and made amazing drinks. There are some offers to pay less, like 2 cocktails for 1. For a pizza evening it is a good deal.

I love that I can order from the children's menu without being made to feel bad. I can only eat very small sized meals as I've had an operation on my stomach. I always have the Garlic Dough Balls followed by a Margarita Pizza and I'm never disappointed!

It was hard to get the servers attention. There never seemed to be right server (one who could take an order) available. The atmosphere is lovely as is the decor.

Food very good. Service was ok. We did have interact with 5 different servers, which was odd. When going to the restrooms, I noticed roughly 8 employees, around the side of the entrance, eating, talking and joking. While there were multiple tables with empty plates. The manager/host seems nice enough. But it almost feels like the business is run by the employees….rather than the management. Coming from a Branch Manager of retail, this is how it portrays the establishment. Overall experience = Ok. But obvious some people are not here to do a good job. Just get paid to do as little as possible 🤷🏻‍♂️

My order never arrived after being 40 mins late

waited over 2 hours and didn't receive the order at all & then website showed the order as delivered...Unable to make contact via phone but left an answerphone message asking for a response... still nothing!....Totally inept service!!!!......

The lettuce was all watery and almost see through like it was going off

Arrived late and completely cold pizza ! We are really disappointed about this order.

Staff are rude and make tables wait for service. In asking for help they aren't clear and don't know the menu. Visited on a very quiet lunchtime so no excuse for bad service .

A lot of negative stuff about PizzaExpress prices going round... but at the end of the day, the food is banging, staff are generally always top notch! I'm a full on meat eater and I demolished one of their veg Buddha bowls with zero regrets after for ordering it. I'm stuffed! Doughs balls had nothing... lol

”A Complete Disappointment” Unfortunately, our visit to this pizzeria was far from enjoyable. Right from the start, we were assigned a table upstairs, where a children’s birthday party was taking place. I completely understand that birthdays are special occasions, and of course, the kids are not to blame for being energetic and playful. However, the staff should have at least asked if we were okay with being seated in the middle of such an event. Customers should have a choice, and it was entirely the responsibility of the staff—especially the waiter in charge of seating at the time—to ensure that guests were comfortable. Instead, we were placed in a chaotic environment with children constantly running back and forth, making it impossible to enjoy our meal in peace. Adding to the frustration, our tables felt like they were crammed into a narrow passageway, squeezed too close together, leaving little space or privacy. Meanwhile, new customers were seated in equally inconvenient locations, and when some asked to change tables, they were told that reservations needed to be checked—despite the fact that two tables remained empty the entire time we were there. One of them was left dirty, covered in leftover food and dishes, and shockingly, it remained in that state even after we had finished eating and paid our bill. This lack of cleanliness and organization was unacceptable. Speaking of the bill, getting the staff’s attention was another struggle. The service was completely inattentive, disorganized, and uninterested in the customers. We had to wait 15 minutes just to pay, and it seemed like we were being ignored until we finally started leaving—only then did they suddenly notice us. This kind of service is simply not acceptable. To sum up, we came here expecting to enjoy a good pizza and a pleasant dining experience, but instead, we found ourselves in the middle of a noisy, chaotic situation with terrible organization. It’s a shame because the pizza itself might have been good, but the overall experience ruined any chance of us coming back. I do not recommend this place to anyone looking for a comfortable, well-managed dining experience with professional service.

Waited absolutely ages for our food. When we mentioned we were fobbed off with an excuse about large parties. We had a special order because of a lactose allergy and were told the pasta isn't cooked fresh. It comes frozen and is warmed in the sauce. My pizza came with rocket and which was not very fresh. The leaves were a little limp but it was edible. The pizza was . The table opposite left and the table was not cleaned and we were in the restaurant for another hour. A really disappointing experience overall.

over 1.5 hours late. ridiculous service

Not a great first impression when I walk in at 11.32 am (2 minutes after opening time) and I'm met with an angry ladie doing a no motion with her fingers and more hand motions saying 2 more minutes. With continuous stares through the window as she mopped the floor. No one came to say we could come in after 5 mins longer waiting so I went in. Floor wet. Ushered upstairs. Went to use the bathroom (again - this was the beginning of their business day so everything should be clean and ready) the entrance to the bathroom had cleaning chemicals on the floor. The bathroom was dirty, floor covered in toilet paper etc. The man serving us was lovely but was massively overworked with the amount of people that he was in charge of. Families were soon being told it was a 50 minute wait for their food. I won't be going back in a rush!

We visited Pizza Express today as part of a school trip to learn about the history of pizza and how to make pizza. The head chef looked after us extremely well. He was very patient with our special needs learners, giving them time to process the information and answer questions. As the weather was very bad, we were accommodated to stay at the restaurant and eat the pizzas we had made rather than try to carry them back to college in the pouring rain. The pizzas were delicious and enjoyed by all, thank you.

Excellent pizzas by the chef Florin and also brilliant service by Oli who advised my wife on all the glutton and dairy options.

Delivery was on time but arrived cold.

Food to a good standard but collection was poor due to the friendliness of staff member that served me ( just handed the food didnt even look at me or say thankyou as if i was a burden) also made me wait an extra 10 minutes for the wrong food to be given to me to then find out my food was there the whole time :(

Entered a mildly busy evening. No welcome but told by who we think was the manager that if we don't have a booking, we can't have a table. We could see literally see empty tables all around but he stood firm with his "policy". So we booked a table online, infront of him and then he accepted. Its really like they don't want you to eat there. Pizzas are good but we certainly won't be going back to this rude, unwelcoming branch again.

Went in asking for a table just now, owner greeted us rudely and said "no, no tables" in a condescending way. Worst customer service, feel sorry for her staff

Pretty nice. Super busy because of a deal and half term

I think the delivery person got lost or sidetracked. Ended up being an extra 10min. Food was cold. Pizza wasnt stored flat. Not in insultaed bag when i met driver not sure if it had been durjng journey?

Health and safety hazard! Waiter using purple D10 disinfectant solution in a marked bottle and spraying directly on and inside drinking glasses and then serving drinks in them. I saw him also spray it on a paper servillete and clean the inside of 3 water glasses and put them on the shelf. There is no sink for rinsing in that area of the restaurant and it must be inconvenient, see on the picture the bottles of mention product at the end of the bar. Use of that solution is clearly stated that it must be rinsed thoroughly after spraying on food contact surfaces. We chose to not drink with our meal after noticing. This is not acceptable.

We were advised to arrive at 19:25 and the website indicated that it was ready at that exact time. However when we got there, it wasn’t. Instead we had to wait ONE HOUR at the restaurant. I had to get food from somewhere else. I demand full refund!

Very busy but attentive staff, food and service was good. Overall a nice experience. Thanks to you all

Ordered and was told 45 mins then it kept going up and up when the time was getting closer, said the courier was at the restaurant for 40 minutes! food turned up freezing cold and rock hard, if its not ready to be delivered then it shouldn’t be Made!

Visited last year for world pizza day the staff are racist and rude and purposely served everyone before me. I will definitely not be returning.

Excellent service - so friendly & helpful. Really enjoyed our tasty pizza. Dough balls as good as ever. Think he was the Manager in white shirt - he was excellent.