The best restaurants in Stevenage East of England

The owner Mohammed hang up on me when i was waiting for 1 hour 30 mins, he said it will arrive in 10 mins time and ended it, I call again in 15 mins time and he says sorry. the food still doesnt arrive. i placed the delivery early [6pm] on purpose to ensure the food comes in time. Driver finally comes 2 hours 15 mins later, he says its not my fault the restaurant sent me to harpenden???? how is this my issue? poor service, poor excuses. who even delivers to harpenden which is a 15+ mile radius from the restaurant?!?!?!!!?!?!?

Waited ages and the queue (which was out the door and almost into the car park) barely moved. Multiple customers were complaining. They only had one till to serve everyone. After waiting for about 15 minutes and only getting from the door to the counter (about 2 metres) I left (a customer said 'I don't blame you' as I walked past), went to M&S and got a nice drink and a pastry within minutes.

Tasty Pizza in time and a friendly deliverer. Yum!

I have visited this Pizza Hut several times in the last month for their “Bluffets”. They currently offer unlimited pizzas served to your table when ordering through the app, alongside a pasta dish and the sals of your choice. The pizzas are small but cooked fresh and hot!! On one occasion they ran out of the deep pan option after ordering which was annoying as I have never been a fan of thin base and therefore our lunch was not as enjoyable. However, staff here are lovely and hospitable. They work extremely hard attending to everyone’s requests with the new buffet system. Last week we were served by a waitress with red hair (who previously worked at the leisure park Hut) and she was just brilliant and an absolute asset to this branch, which made our dining experience even better. I hadn’t returned to this specific restaurant in years as the other hut would always be my go to as I felt the standards were much higher but this one has definitely improved over time.

Nice place, typical Starbucks, food decent,appears clean, nice seating area outside, needs more toilets.

Really lovely pizzas and excellent customer service :) I couldn’t park so the gentleman kindly brought the pizzas to my car at the back of the shop 😃

Excellent food Highly recommended to everyone Amazing test

I have now been given a date for keyhole surgery. I am awaiting full confirmation of the proposed date. Surgery for me is the preferred option and it will be so good once I’ve been through convalescence after surgery. So grateful to all the hospital staff who I’ve come into contact with. The Lister Hospital Stevenage is a first class hospital in my considered opinion, and long May it remain so

The place is quite beautiful: a very elegant and charming place. Service is quite good (well-manered albeit too slow) even on a very busy evening. Wine list is interesting and nice, with special offers on well chosen items (a very decent Bandol that evening), But, food… not quite what it should be. It is poor and not matching expectations. Too few ingredients. Frugal and stingy wishes in every ways. Flavours too vague. No shape, no sharpness. In other words: lots of room for improvement. Yet not an awful evening at all but not sure I’ll go there to eat again—having drinks is nice and good enough.

Joe is a goated worker one of the best I’ve seen in this industry. Fried the chips up quicker than I could count to ten. 5 stars

Ordered via their website. Cancelled the meal 2 hrs after ordering coz i still hadnt received it. Still took my money and gave no refund. Awful experience!!

Appalling attitude not the first time been asked if I had paid an extra 55p for a latte. I have witnessed others being asked and the blonde woman even stood behind me once when I was using the machine. Even if you purchase a £1 meal deal with refills the milk used is far more than a latte if you use the jug. Commmon sense tells me they should not put their customers through this for the sake of a ridiculous policy especially when we spend money in the store every week. Now I will go elsewhere and tell as many people as possible.

#papajohnsuk #papajohnspizza #stevenage #foodsafety #foodstandardsagency #ConsumerRights Literally the VERY worse service DO NOT USE. We ordered a pizza for a Sunday evening and was excited when seeing 5minutes after ordering online it was on its way, or so we thought... 15minutes later we were left wondering where our food was, knowing it would likely be cold. We called them only to be told Call back in five minutes. Another 25minutes had passed and Calling them again was told to wait even further. Eventually 10minutes more out neighbour knocked on out door to say they were handed a delivery at our entry door. To our Frustration we checked the food only to have our fears become reality, the Food was cold and NOT fit for human consumption The horror was that this was a MEAT pizza and Chicken bites and the temperature was far below the safe levels. After contacting to request a Refund we was told that the manager was not there and to call back after 5minutes. Calling again we were told they needed to contact the driver first to hear what they had to say. Getting the run around at this point It was clear because it was my wife on the phone they were taking liberty thinking she would get bored and not bother chasing further. When we called again to repeat the request for a refund, we was told the manager had yet again left the premises and was unavailable please call again in 5minutes. ABSOLUTELY fuming at this point I expressed how poor the service was, epressed how unprofessional the manager was for leaving the premises without the ability to refund complaints. I wonder if the franchisee knows how poor this looks on Their business. The last communication I had I was told I would get a call in 5minutes, THIS has not happened I will continue to write poor reviews and recommend NO ONE uses them again, absolutely disgusting service.

Thanks to the young chap, what an exceptional customer service. Only wanted a small pizza for myself but he than mentioned about having a large pizza with couple of side for the price of a small. Which was £10. Surely you can never say no to that. Pizza took less than 10 minutes to be ready and next time when I’m in old town I’m sure I’ll be bringing more people with me.

Great pub amazing staff, all sorts of music made me feel very welcome.all over great pub to drink in . Younge to old. Sam your doing an amazing job.