Pizza Hut Delivery in Stevenage

Always enjoy pizza hut and always will, fantastic food and great value for money

Great pizza and the people are always nice - however, quite often when I call I don't get an answer to the phone.

Good pizza, sometimes they don't answer and I end up buying dominos instead

Great Any size pizza 10 pounds! Why go small when you can go large

Ordered on just eat, the delivery guy had to wait there 25 minutes to prepare and pizza, and it was delivered to me after 1 hour and 20 minutes ..

Stopped having pizza from this store due to a bad experience about a year ego. So recently decided to put all the past behind and give them another try. Believe it or not it was worth it. I popped in on an evening with another friends of mine, ordered my all time favourite meat feast, usually I go for classic crust but the man behind the counter convinced me to try their newly invented handcrafted. When I opened box it has garlic all over which I normally get on the crust with classic crust but this garlic sprinkle made it taste much better and dough was much more softer. Customer service was 10/10, Food was 10/10. Was shocked with the improvement of their service and their quality of the pizzas. They may have changed hands because there were new faces. Looking forward my next visit soon.

Biggest fan of Cheesy stuffed crust. I think Pizza Hut is the only place you can find these base. Please bring back hot dog bites. £13.99 for cheesy bite can’t go wrong on top boss gave me free sauces too Definitely coming back again

Visited this restaurant a day before the Old town live event. Not from this town but only visiting for this historic event. Young geezer at the counter was friendly and chatty. I wanted to get a medium size pizza for no more then £15 but thanks to the chap I got myself sold to him. Got large pizza and a cookie dough dessert for £15 it’s a bargain. Pizza was ready within the time frame even though it was around 10pm and they had few customers in the shop. Overall I was happy with the service.

Ordered online and delivery time said 24-34 minutes. Rang the store to check on delivery time after 20 minutes and was told half an hour. Half an hour went and I rang the store again and no answer. I’d been better off ordering with a local small compony! Food arrived 40 minutes later and was barely warm! By this time we had given up on the thought of asking for a replacement!

Very friendly and always willing to assist you, They have a quick service too. I only waited 10 - 12 minutes, and food tastes great with generous special offers on the counter! 😀

I found hair in the cheese, twice!! Absolutely disgusting and I'll never be ordering from there again! This place has deteriorated recently. The deliveries are always min 30+min late.

Ordered the new handcrafted crust for the first time, the pizza wasn't even cut properly as all the slices were stuck together. Once managing to tear the slices apart from each other, the base was practically cardboard.

The food is so bad you will not believe

Pizza was good. Delivery driver was on time.

Tried to order online for a slightly later time And asap but orders were turned off. It was for collection so not even a driver issue.

I have tasted pizza from many places however Mr Topping are the best in Stevenage. They can customize the pizza based on your need. The Staff is very friendly.

I collected after ordering on the pizza hut app. It was ready on time and tasted good. This is not a restaurant - delivery or collection only.

Top shelf product. Is much better to get collect than delivery though.

Delicious, freshly cooked pizza. Ate too quick to take a photo! Gluten free one is a real treat for me. Friendly , smiley delivery driver. 😊

very bad service from the delivery man the pizza arrived 45 minutes late everything was very cold the bread with ago super cold with the pizza bad service not good pizza hut

I have been buying from pizza hut for a while but tonight my other half made a boo boo and didn’t tick no cheese 😭😭😭! I can say that they handled it very well when we received a pizza with cheese. Thank you for being understanding and sorting it out for her lol I can have a good night sleep without her tossing and turning at night because of cheese.

Adnan went out of the way to keep a customer happy, good service

Overall a very good experience and the food tasted great. Thank you 👍🏻

There was a hair in the pizza, disgusting

Ordered online for collection. Upon opening the boxes, we realised they had got our order wrong so we ended up with different pizzas to the ones we ordered. Food itself was poor quality. The pizzas were chewy and greasy, nothing like the usual Pizza Hut standard at other restaurants in the chain. Won't be ordering from here again - luckily Domino's in Stevenage is great.

Delivery is always slow and normally turns up luke warm at best, customer service is poor, will not use again until its under new management and see if that improves the service, highly doubt it though

Burnt food sent photos and would not refund, said it was bbq sauce! Dons t even order bbq pizza , never order from them , in edable food Avoid at al costs!!!!

Pizza hut delivery driver using disabled parking spot!

I don’t know why this place has such a poor rating on here? Every time we’ve ordered it’s been bang on. Food is always delivered quickly, with the orders always being correct and food always really hot and fresh. Definitely a thumbs here.

If only I could give 0 stars. Buy from Pizza Hut at your own risk. Horrible food, was delivered cold and looked like it wasn't even cooked. Chicken made me sick as it tasted raw. I blame myself as I have them the benefit of the doubt after the first time. Never again!

Never order here only a name pizza hut but the standards was not good they have given the old pepperoni 🍕 on my pizza had loose motion NEVER ORDER AGAIN BETTER TO BUY A FROZEN TESCO PIZZA AND EAT

Adnam? apparent manager. whomever you maybe... Worker at said pizzahut. the Rudest person whomever i have spoken with. disgusting attitude toward a customer. really giving the delivery sector a bad rep. shouting down the phone, because deliveroo doesnt give the correct options when ordering toppings. I hope the manager checks these reviews. we order regurlarly. but this phone operator/employee should be sacked as he is hindering future business

update jan 2022 absolutely shocking new management clueless! answer phone but wont take order saying you have to do it online! waste of space wont be using again!

I will not order a pizza anymore in this pizzeria the ingredients I do not see on the pizza I paid with double portions and I got single ones, the gentleman who delivered the pizza said that he waited 20 minutes which was a lie, I had to go to get the pizza myself, I ordered potato dumplings I did not get when I asked where. you are arguing with me that I did not have such an order, I do not know what I paid for, the worst pizza I ate, not pleasant service, only arguing, I do not recommend

If I could give 0 star I would. Pizza was so soggy, rude staff. Avoid

Poor service I'm not expecting same standards as good restaurants, that's just below 0

I wish there could zero rating.Absolutely shocking service and very rude front desk staff. Don't bother going there .

Contrary to the reviews on here, I have visited this Pizza Hut 3 times (maybe even 4) in the past 3 months and I have to say it is excellent! This is one of the best Pizza Hut Deliveries that I have been to as staff are friendly and pizza is hot. Choose the right pizza, and you won't be disappointed. My only complaint, if it even is a complaint, is for staff to stand up against rules to wear masks. Masks do not work but pizza will always work! ;)

Ordered via Just Eat. Took over an hour to even confirm order. Rang shop - basically couldn't care less about customer experience. Says his Just Eat tablet isn't working. No apology. Honestly said he's busy enough without taking any Just Eat orders anyway. Only customers can stop this shop being busy enough. Please try to resolve by ordering from elsewhere. Atrocious customer service.

Ordered at 15.14 to make sure there was plenty of time for it to be delivered at 17.15. Called at 17.25 to be told they are waiting for drivers to arrive. I get it’s Christmas Eve, but when you have two hours to prepare you make sure you have staff in place!!! Shocking. No apologies or anything.

I've had multiple delivery drivers refuse to deliver the pizza to my door claiming they aren't allowed to enter blocks of flats, stating that it's a Stevenage branch delivery policy. Can you explain the logic behind this to me please? They don't deliver pizzas to the top of a cul-de-sac then call the resident and ask them to come and collect it from the top of the street? Pizza hut is the only delivery company I have had this issue with. Can you explain how its fine for my groceries to be delivered to my door but it's apparently too dangerous for your delivery driver to get in a lift to complete the delivery? Really disappointing service. I will be ordering from Papa John's or Dominoes in the future. At least they actually understand the definition of the word delivery.

Fast service. Freshly made and piping hot when received.

Terrible service. Arrived late with no seals on the box and no dips. slices were not cut properly and did not taste good. Not at all happy and will never use again

Over an hour wait, no sign of food, no answer from the store! Will NOT be ordering from here again!

Over 2 hours since i placed my order and still no sign of my delivery. The store won't answer. Managed to get through twice and was hung up on. Absolutely appalling service. If the staff cannot cope then they shouldn't be open

Don't trust the website with online orders for delivery. Call up instead. I ordered food for delivery, put in the address and postcode and phone number, paid by card. After an hour of waiting I call up to find out whats going on only to be told the order got flagged by the website for collection instead (why i needed to put in my address and phone number for collection on a card payment, who knows) and that my food has been sitting under a hot lamp for over an hour. It's rock hard and dried out. Never had a problem with the service before now, but customer service reading complaints wants to wait 72 hours before replying and won't do anything, so everyone beware and go someplace else if you're looking for delivery. Place is a joke now and I used to work there 4 years ago, majorly downhill now.

Really really really really long wait do not recommend when looking for something to each really quick 40 min wait just for starter Garlic bread is squishy and moist very bad water we might get clemidia

Worse service ever. They do not deliver on time and do not get orders right.

I wish 0 stars was an option. I hate to be “that guy” as I’ve worked in the service industry in the past but what a shambles. 2 hours and no food. The store don’t answer the phones and customer service don’t seem to care. When I’ve used them in the past they’ve averaged at about 45 mins to deliver but this is the longest I’ve ever waited for food. Will never return as a Pizza Hut customer, Dominos it is!

Ordered food, took an hour to be delivered and on top of that undercooked and so greasy that it created a hole in the middle of the box, no quality control, poor customer service and clearly management that doesn't care. Avoid!

last 2 deliveries they have forgotten my drink - also last 2 deliveries I asked for no garlic on my crust - both times turned up smothered in garlic

Ordered online, order didn't arrive on time, they apologized and said they're busy will be another half hour, 35 minutes later they said another 20 mins, I cancelled, will stick to local place in future

Management was very rude, I ordered a pizza online at 20:02pm on the 1st May 2019, there was a mistake on my order so I called the store and I was told at 20:55pm that they were sorry and that they offered me a free pizza for my next order, I said thank you. Next day at 11:00am I call the store to claim my free pizza, and because the manager from the previous night was disorganised and did not put any notes on there system, I was told I can’t claim the the free pizza I was promised, please bare in mind I buy from this Pizza Hut more than twice a week, I order so much I know all your delivery drivers! There really nice people! But I just didn’t know that the management would be so rude and disorganised and disrespectful. That’s why they get one star, all they had to do was be organised and have an eye for detail and follow the specs for the pizza by sprinkling garlic sprinkles on a classic medium pizza.

Used to be really good the taste of the pizza have gone down hill in the last few months

First time I tried Stevenage Pizza Hut (home delivery) .it was too dry not a good topping.base was too dry .i am not gonna buy again .

Been over an hour waiting for our order and still waiting. NOT good enough whether it is a Friday evening or not.

Oh dear. Delivery times constantly hitting the hour mark and tepid food temperature. Lots of sides now not available and charging over a fiver for 8 "nuggets" is a joke. You get a buy one get one free voucher for completing the after service survey....whoopee something you can get everyday anyway! How these pizza places charge £18 for a pizza I'll never know.

FANTASTIC CUSTOMER SERVICE, AMAZING FOOD AND I RECOMMEND TO EVERYONE. FOOD CAME ON TIME AND WAS HOT AND DELICIOUS.

Thought I'd give these guys another shot as it's been a year since I last ordered from them. Delivery was long. Pizza was room temperature at best. Cheese was solidified. It had obviously been sitting in a heated delivery bag for ages or under a heat lamp at the restaurant. These guys don't know what they're doing. As a previous reviewer stated, it really doesn't seem like the Pizza Hut franchise that we all know. I will go as far as say any other company such as perfect pizza, pizza go go, papa johns blow this 1 out the water.

Very quick service. Great collection deals. Currently (May 17) any pizza any size £7.99

always late and cold and it doesn't matter how many online surveys you do they don't change

Missed part of my order and believe me, this is not a PIZZA HUT..... It's nothing more than your run of the mill foreign owned cheap pizza shop.... Doesn't have that light crispy crust of pizza hut and even the sauce tastes different. I'd highly suggest getting in your car and going to collect from the Roaring Meg!!!

Totally pointless- refused to take a delivery at 10.45 as they had too many orders- don't bother trying!

Are these even certified by the food agency I found an eye lash on two of my slices of pizza and the pizza was not Even delivered until 2 hours and the manager hang up rudely.don't order rude staff

Delivered the wrong order. Then took another 30 minutes by then i phoned up and demanded a refund which was unnecessarily complicated. Wont order from here again I'll stick to Domino's.

I placed an order with Pizza Hut delivery in Stevenage on Monday. Shortly after paying by credit card I received a phone call telling me they had no cheeseburger crusts or garlic bread. I was not happy about tis but kindly accepted a substitution, I was just about the ask them to refund the additional charges for the extras I paid for when they rudely hung up on me. They charged the full amount to my credit card. I contacted their customer service located on the main website and was told because I apparently never told them I was dissatisfied on the day they are not providing a refund for the additional extras I paid for. I tried to make them aware and ask for a refund but they hung up on me on the day due to poor customer service, perhaps if I kicked up a fuss they may have accommodated me a bit better. If you charge a customer for something they didn't receive and refuse to refund them surely this is fraud! Avoid these crooks, the food isn't great anyway. I, alongside all my family will NEVER be ordering here again! disgraceful!