Mcdonald's Restaurants in Stevenage

Lovely fresh food…. McFlurries were very melted but we didn’t mind that at all. All great thank you!

Ordered Minecraft meals came with none of the souvenirs that your supposed to get with it and food was stone cold

the food is always late and cold, and without fail they always miss at least one item, even on small orders

Place is a joke never gets order right plus misses half the order abd is always stone cold when it turns up place is a joke

Food was cold and needed reheating, mcFlurry’s had melted

Absolutely terrible experience - was quoted 14.40 as delivery time finally arrived at 15.35 and was freezing cold - we had another order delivered for others and this was eaten and tidied away before my children got their food - awful experience

shocking kept delaying and once I wanted to cancel i would be charged. food was cold really disappointed

no food was delivered, shocking how can you not deliver any food in a food order??!

Food was stone cold I want a refund please.

wrong order delivered. and there is nothing you can do. can't get what you ordered redelivered. Just have to wait for a refund!

Missing items ! Cold as was delivered via another address!

I was disapointed that i had ordered some sauces and paid and they didnt arrive

30 mins just for breakfast . ridiculous time. would only be 5-10 mins via drive thru

Minecraft meal where is the toy missing items large chips not even full up half way disgrace

Delivery driver was a lovely lad, very polite and respectful. You should keep him 100%. Just a shame that yet again McDonald’s have let us down.

I’m missing 1 chips 1 oasis drink and a nuggets

our order was missing straws,sauces and the Minecraft gift.

Food is so cold. Delivery over 1hr late

4 out of 7 items missing what did arrive was stone cold and after being told it would arrive at 12.35 it actually arrived at just after 1pm

Delivery was quick, polite driver but the main burger was just cold. Very strange hopefully next time will be better

food was freezing icecream and drink had melted want a full refund please cannot eat any of this

I never ever get the dips i order !! frustrating

Didn’t receive my order and what I did receive was cold

missing lots of order. spilt all drinks . makes me not wanna order anymore

Food is stone cold. The burgers look like they’ve been microwaved and the ice was melted in both the drinks. £4 and some pence to compensate.. i am not impressed at all

Enjoyable, but didn't get the double bacon and egg mcmuffin ordered, but instead got double sausage.

Disgustingly cold food and had to wait 20 mins from getting into the drive through and getting my food

All dips were missing food was cold

All smashed up and stuff missing

Food was cold, missing chips and sauces

Drink was split in the bag and leaking everywhere.

Took nearly two hours from time of delivery. Really disappointing as the food was for a child.

asked for extra milk and sugar but didn't arrive with the delivery

Missing hash browns and muffin was cold

All the boxes for the burgers and nuggets were squashed so meant the burgers and nuggets were squashed to the point they had no sauce left in them and were difficult to get out of the boxes, all 6 chip portions were under half full.

It wasn’t the drivers fault but the delivery time kept being pushed out repeatedly.

I was talking to the driver for them to drop of my meal and it cut of. The food was never delivered due to the wrong address

ETA was 10.15, arrived around 10.35. coffee was cold, food was an ok temperature

Driver hid location and told us he had the food for over 25 minutes. Came frozen cold and not edible. Happens all the time now.

estimate said 30 minutes came a hour late

arrived hot and on time but missing dips and straws

Order placed at 620pm received at 830pm awful delivery wait

food cold, coke spilt completely empty cup bag full of coke. bo sauces sent again

My burger, chips and milkshake took 3hours from time I ordered even thought it originally said 20-30mins! And when it finally arrived it was stone cold! Absolutely appalling! I tried to contact the restaurant directly but no one answered the phone!

food was mediocre at best and was missing a portion of fries and a quarter pounder with cheese from the "feed the family" meal deal.

we did not receive our order. over 50.00 no food.

Driver ruined my meal by spilling a drink all over my food

Didn’t even bother delivering the food.

your driver delivered the wrong order and said not his problems that's McDonald's

👌😋 just perfect great service,,

I’ve ordered food about 1hour 30 mins ago and it has not come and still waiting not happy 😡 My food has now said it’s been delivered at 9:20pm but it has not

I haven’t received my food at all and it’s saying it was delivered at 9:20 but has not

the order went through at 8 something. got here just after 10. and the 4 portions of fries where missing.

We had items missing from the order. Considering we only ordered 2 meals then this was a 50% failure rate. Very disappointed.

barely any chips in two of the cartons and it was stone cold. I think the driver also had trouble finding the house

It's not what I ordered. I WANT MY MONEY BACK.

All the staff stink, the manager Colin spoke very badly. Products are missing every time I ordered, it's a big mess. I DO NOT RECOMMEND EATING HERE! Products are always missing from the order

my order was wrong. I ordered chicken nuggets with bbq sauce but received 9 chicken bits no sause. i won't be using McDonalds delivery again. nearly always cold.

Full order correct and Hot. Well done.

It seems harsh on the restaurant giving them a bad mark, but the delivery driver drove to my road, stopped about 500 yards away and either delivered to someone else or just went off with the food. It's frustrating to then have to make a claim, when all you want is a simple breakfast.

Every time we order at least one item is missing, it is so frustrating!!!!

20 nuggets were missing and 2 double chocolate cookies missing!

Sent me a box with 2 pickles in earlya when I clearly ordered extra and wanted a box of pickles for my pregnant girlfriend and now you send me a stone cold fuckign burger!!!!

Food was cold and time kept changing. Drink was spilt and didn’t get the sauces we ordered.

Coke leaked into the mcflurry and the bag was soaking wet on the bottom and the drinks fell through the bag when i took it in. So 3 cokes and mcflurry unable to consume. Not happy

food arrived cold. items were wrong and waited over 2hours!! not happy at all

This order took an hour to get delivered to us. Not a good service for a fast food delivery and to top it off the food was not very warm.

Everytime I order from here I am always missing something I've ordered aswell as always forgetting Straws and sauces; even when I add extra paid for sauce so it's not missed on the food list and yet all gets missed and more!

Missed half the order off and now trying to get my money back

Food was cold ice cream melted not nice at all

👌 perfect delivered early great service 5 stars

Order is always wrong,cold and late. Never have this issue with other McDonald's Absolutely sick of my order being wrong and cold. Don't understand how they mess up so frequently

Took almost an hour to get my food and I got literally none of my dips. This place is an absolute joke. How hard is it to just put in the bag what I order? It’s on the receipt. No large fries. No dips or sauces. I paid for this stuff. You’re stealing my money. I’ll never come back to this wasted place ever again. It’s full of morons who can’t follow basic instructions.

Best delivery driver we have ever had and food was HOT! Thankyou

Quality a 4* purely on the fact there was no sauces or straws in the bags

Went in today for some food and ordered at the self serve, originally we ordered to eat in then it got busy while waiting in such a small waiting area, we then decided to eat in the car when the food was presented to us. The colleague in question literally gave us a bag and said "it doesn't say that on the label that you want take away" and then proceeded to walk away, another colleague witnessed this and took acknowledgement of my comment and offered to assist. I know working at this type of place isn't the best job but at least try and have some customer service

ordered arrived 3 hours late and cold

Food cold plus ordere two doubles gor to cheese burgers rip off 11 pound what on earth

Driver stopped off at Aldi enroute for over 10mins, causing food to be cold and inedible

Food is always too wet. Limited space in store. Uncomfortable and cramped.

The food arrived cold and one of the drinks had leaked in the bag so half of it was in the bottle of the bag which affected the second drink and made the hamburger box wet.

absolute pathetic, half of order missing and what was delivered was cold

Always freezing cold! Last time I waste my money.

Missing items and all good squashed.

never gave me what I ordered, missing my chicken nuggets in the happy meal and burnt chicken !! I would never come back here again! My money is down the drain now !

The food was 45 minutes late, the hot food was cold, and ice cream was melted.

Food was delivered over an hour after ordered and cold on arrival

I ordered at 17.30 , it was not delivered until 19.10 and all the food was stone cold as if it had been kept in a fridge , the courier had a 'whatever' attitude when informed that it was cold, really not happy

no hashbrowns put in bag food was freezing very disoppointed

8 dips were missed, 2 chicken sharehoxes worth and no dips. come on now that's just taking the mickey

How on earth do you always screw up my order that is on the damn receipt I don't know. EVERY SINGLE TIME there is something missing from the bag.

Ordered table service. No napkins. Had to go to service area which was unmanned. Got back to table. One of the napkins was filthy No milk for tea so had to go back again. Not like the normal slick macdonalds service

My food was late and also the nuggets are slightly warm and the chips are freezing cold

Ordered 4 meals, and 2 drinks and only drinks were delivered, poor communication and no food not happy!

got here perfectly on time!! very nice!! thanks so much. food came nice and hot and my smoothie still cold enough to give me a brain freeze !

Don’t know why i bother! Food is freezing when it arrives!!!

Courier took an hour and 15 minutes to deliver my food and the food was cold on arrival.

my delivery came cold, the delivery driver spilt my fanta and the coke we ordered didn’t arrive

Missing double burger coke tasted authful

more often than not items are missing from my orders. today it was a quarterpounder