The best restaurants serving Pizza pasta food in England

This place is horribly bad, the staff are rude, you wait 3 hours for your food delivered and it's cold and yeah overall avoid especially if you actually live within Ely so many other places that deserve your money a lot more than this Papa Johns I ordered around September after having one half decent one wanted to give them another go and then it was stone cold and took hours to arrive and yeah they offered me the same order for the next day said I want my money back said they couldn't do it to call head office, the complaints email with Papa John's is awful and couldn't get anywhere for months so called them up yesterday to say I think you owe me the order said when the manager is present he "might" honour what he said before but since the time had gone by etc and then today manager agreed but couldn't understand the order he said he would send each item the same but would have to put the order in individually long story short half the items didn't turn up and it took them just under 4 hours to arrive and numerous phone calls in which they kept lying saying it was out for delivery... So AVOID this store. Also they will reply with some generic reply to every review they put because they don't care.

I ordered a pepperoni and had way too much cheese on my pizza. No tomato ! Besides the staff is unpleasant

Ordered last night as couldn’t be bothered to cook for me and the kids lol, the food was perfect, delivery was quick was still steaming when he got here and was very polite! Was impressed with how easy he made reversing out of my road look in his blue bmw! Tip left on TiPJAR thankyou!

Delivery driver kept calling me son. You deliver pizza, just pass the pizza bro. Food standards are slipping and for the price of the pizzas the quality of toppings and sides is bad value for money.

Staff not very customer friendly

Nice guy serving, food was good. Thanks from the couple from Rochdale :)

Wonderful pizza and the store manager was nice behavior

Just ordered from this branch and the person i spoke with in the phone was so abrupt and rude. I placed my order and called within 2 minutes to change one of the pizzas from tomato base to a BBQ base, and the man I spoke to said the base could not be changed which in fact it could and the pizza base could have been changed and removed or used for a different order. The customer service was atrocious and definitely won’t be ordering from this branch again. Really disappointed

Do not order! Received no food and after a month back and forth with customer service they still refuse to refund! Delivery driver 'attempted' delivery but no one called or approached house

Ordered food, nothing has turned up over two and a half hours later no answer from the restaurant and no help from deliveroo, I will not order from papa johns ever again. Absolutely atrocious service.

We ordered two large pizzas including a half and half. When delivered, the one half of the order was wrong. We called the store, was told a replacement would be made and sent out, but we had to keep the 'wrong half' to return to the delivery driver. Half an hour later we called again to be told our pizza was with the driver for delivery. By this time everyone else other than my partner had eaten...she was still waiting. Half an hour later we called again to be told it was still out with the driver. I asked if we could eat the 'wrong half' and was told no. The guy on the phone couldn't have cared less. He blamed it on new staff and actually said 'why are you blaming me, you do know I'm not actually Papa John'! The driver arrived as we were on the phone an hour and 15 minutes after the original delivery. And he didn't even want the 'wrong half' back!! Shame as it's great pizza when they get it right but the service and urgency to put mistakes right is lousy.

Evry thing its perfect nice food thankyou

Extremely tasty pizza and a lovely staff! I’ve never been disappointed from this place and it’s our ultimate cheat day treat. 🔝

Tried all the local takeaways and Luna is the best the food is really tasty, priced really fairly, great portion size, the customer service from this place is superior to most takeaways in Doncaster!

The cheesy garlic bread wasn’t bad, but the fries/chicken were just really soggy and disappointing, and for a fast food meal that usually is no more than a 5 minute wait in store I waited an awful long time for my order. A bit of a let down overall.