The best restaurants in United Kingdom serving Other european-cuisines food

I have had deliveries twice now from Pizza Jim. So much better then Dominos. Great choice, great price and a reliable delivery service

Ordered two afternoon teas and a pizza. Pizza arrived with burnt edges. According to the menu, afternoon tea should have been sandwiches, scones and PASTRIES. What arrived was two inedible scones - rock hard, carrot cake with frozen topping, a warm scone placed next to a chocolate macaron so that the latter melted and a selection of sponge cakes. There was no cutlery, side plates nor napkins. We had to make a special request for these items. We were told they were not supplied because we had 'sat in the wrong place'. Not sure how we were meant to spread the cream and jam ! After about 40 minutes we finally reached agreement on a reduction on the bill. As we were leaving, one member of staff approached us again to try to justify the awful experience. We were joined by a 'manager' who was very rude and who threatened us with the police and to cancel my membership of over 15 years. At no time did we behave in any way other than appropriate, trying to point out that if an establishment is going to charge top end prices then it needs to have customer service to match. We suggested that it is not OK for a chef to allow burnt pizza to be served. It is not a good customer service model to base your standards on the customer's need to complain. If you want afternoon tea - look elsewhere.

Well credit where credit due,went breakfast this morning, always nice atmosphere and great service, but today lovely newish girl served us,tall with glasses, so pleasant and happy in her job,even came back round tables to ask if breakfast ok, great member of staff

Cheap cuts of meat ! Staff not overly friendly and when it's busy you can see the pressure on the staff and they become not so friendly sadly !!

Absolutely fine if you like the bare bones of deep fried delights - we were staying here for a few days and I honestly struggled to find something to eat. Apart from a few tapas dishes, it Burger, burger, burger, burger, steak sandwich, fish & chips or 1 solitary pasta dish. No specials, no other option than what was offer ! Service was absolutely diabolical, on one occasion, our table of had 1 dish served 10 minutes before the other 6 and the remaining 8th dish 20 minutes after that !!

I had there very fun nights, a lot of young people and very good music. The cocktails were amazing too.

I visited here today with my baby, mum and sister. A rare occasion as they both work full time so a lunch in the week is rare whilst I am on maternity leave. This was completely ruined by the rude manager Carol (I was told she was called) Served by a lovely member of staff no problem until the food arrived. My mum ordered the soup and it was inedible. She said it tasted like someone had spilt the salt pot into it, not wanting to complain she tried her best to eat it managing no more than a 1/4 of the bowl. She took it back and made the staff aware it was extremely salty. The lady she approached we later found out was the manager. No refund or replacement food offered, instead she was rudely told this was her preference, no one else had complained and quite simply her problem. My mum was dismissed by this ‘manager’ I was truly shocked when my mum returned with no alternative or refund given. We called the same woman over to ask if there was an alternative or refund available, again she stated it was my mums preference and there was nothing wrong with the the soup. I said I was unhappy with this I would like a refund as it was inedible, to be then told she had ate most of it. I told her she did not to be the told ‘well she did though’ this is when we asked to speak to a manager and was informed she was the manager. The attitude of this woman was some what disgusting she was shaking her head speaking over us, absolutely no customer service skills. I would expect this maybe from a young inexperienced member of staff at a push (not really at all in HU) but instead it was from a Middle Aged woman who apparently is the manager! After a lot more bad attitude and arguing from her side she agreed to a refund. After this she proceeded to slam doors and plates and cutlery whilst carrying on with her job. Upon leaving my sister approached her again to tell make her aware her behaviour was unacceptable, and she again proceeded to talk over her and not let her speak. We usually visit the other cafe in store, but fancied a change, what a mistake we will not visit this cafe again after this horrible experience. It’s such a shame that HU has such a rude unprofessional member of staff heading up the cafe! I will be following this up with an official complaint to the company its self!

Such a disgusting I ordered and this is what I got the chicken skin is black from inside so much and they don’t even refund the money back

Ordered a take away. Food arrived hot and fresh. Yorkshire fish cakes and fish were lovely. Would definitely order from here again.

My 2nd experience there and for my daughter. The teenager taking the orders couldn't me more unpleasant (if you don't like your job facing customers and can only show boredom, leave it, same applies to the manager clearly with no commercial experience), my daughter then realised she was given a coupon for a free slush with all orders, unfortunately another over pleasant employee told her this had to be redeemed when ordering. Food, overpriced for something looking like dog food. Absolutely appalling and I will open a bottle of champagne this store closes.

Toilets are appalling, all out of order except disabled. Filthy dirty. No cafe anymore so I expect they think people will just put up with it. Don’t think I will shop in there again!

Excellent cocktails. Went last October. Highly recommended

We called in for lunch. Should have gone by the first impression of the outside which was untidy. Drinks (coffee and tea) were satisfactory. Our food order of toasted sandwiches and a portion of chips came out after 45 minutes. The bread was plain sliced bread. Brown or whole meal was not available. The chips were very brown and overcooked and tasted stale. We asked for ketchup and mayonnaise. We were given an empty ketchup bottle and small portion of mayo, which was all they had. Napkins provided were taken from a blue hand towel roll provided in one sheet. The toilets had no hot water, no towels and no toilet paper. They clearly had not been cleaned for sometime. On the way out we noticed a food hygiene rating of 2. Clearly a lot of improvement required which is a pity as it is in an excellent location for the castle and should be doing well.

Today we had a wake at the White Eagle Club which was very good. The staff were excellent nothing was too much trouble Very satisfied and highly recommended

Se llama aquí un sábado a mediodía cuando la mayoría de los lugares en la ciudad parecía estar lleno de gente pero esta cafetería era tranquila. Esperé varios minutos en el mostrador para mi pedido que han de adoptarse había sólo el 2 personal de guardia. Uno de estos 2 parecía que solo puede tratar con bebidas dejando la otra para preparar la comida y tratar con los clientes ... no parecen funcionar bien.