Prense Well in Wirral

Annoyed and disappointed! I visited Wetherspoons in heswall with my wife and a dear old friend of ours. My wife chose scampi and has been violently ill throughout the night. Is this really the standard of food that should be served to customers? Annoyed because I had to watch my wife be violently ill throughout the night. When the meal arrived my wife expressed that the food wasn’t very warm? Yes in hindsight it should have been sent back. But, it should never have been served to a customer, not fully heated and prepared? Needless to say we will never visit this place again.

We regularly go to our local Wetherspoons here in Heswall, usually for lunch and the food is always lovely, the place is clean, well presented and the staff are always pleasant.

Well credit where credit due,went breakfast this morning, always nice atmosphere and great service, but today lovely newish girl served us,tall with glasses, so pleasant and happy in her job,even came back round tables to ask if breakfast ok, great member of staff

Good lord, this place is rough. People with low tooth-to-tattoo ratios roaming the place. Food just what we expected - cheap and poor.

Lovely decor. Plenty of room for large party. Food well cooked and tasty. Drinks very good price. Only downside was the disabled toilet, used by a family member. Very smelly and not clean. Seat needs replacing Shame as everything else was good.

No sign of food after avery long wait , asked the waitress, is food is on its way came back over asked us what we previously ordered , so obviously , we had been forgotten ! Apologised and said she will sort problem ,waited again eventually she came with our food , only to our horror , the food was stone cold , curry was set like jelly !! it obviously been sitting on hot plate for far too long so sent it back and asked for manager , she said unfortunately thd pub was very busy at the time , was her answer ,totally unacceptable,...we asked for full refund and left , never going to eat there again !!!

It's a pity that they adamantly refuse to cook the steaks without smothering them in a thick coating of seasoning. For me, this spoils the taste of the meat. Some places use this to disguise the taste of poor-quality meat or to cover up when the meat is going off. In any case, who knows what's in the seasoning? especially for any allergy sufferers.