Gusto in Wirral

The food was delicious with a great atmosphere and excellent service.

Gusto Heswall…. Excellent meal, restaurant and service (thanks Jake 👌🏼). We definitely go again.

Consistency is the weakness at Gusto Heswall. Lovely staff but slow service. Also, on reflection. I'm not sure ragù with bucatini is the right pasta combination. Tagliatelle or similar wd be better.

We were served by Jess F who was quick to come over to take our drink order followed by the General Manager who welcomed us. Eve then served us our food who was polite and friendly.

I went my birthday meal absolutely beautiful

Staff here are superb and so friendly. Food was delicious, however since when has an Italian restaurant not served a pannacotta?! AJ was our main server and she was so helpful and accommodating- it was a lovely afternoon for our Sunday lunch

Lovely food and great service thank you Meg

Great food, beautiful venue. Sam M was our server, vet helpful and attentive, overall a really nice experience

Great place amazing food and drinks and many thanks to Jake for perfect service

Brilliant meal on a Friday night after work, my boyfriend got the Milanese Risotto on the new Spring menu and it was delicious. The food is always fab here, service is always great, we had Chloe tonight and she was super attentive and lovely, and catered to my gluten free and vegetarian diet well. Thanks for a great evening.

We had Sam M as our server, great guy, went above and beyond throughout our time spent there!!

Loved the meal, especially the Menabrea!

Chloe was fantastic! Attentive server who made sure we had everything we needed and more. We will definitely be coming again.

Always a privilege to visit Gusto Heswall a special thank you to Chloe for her welcoming and her smile

Lovely restaurant great atmosphere .. nice bar area at front to have pre drinks ..but sadly not enough vegetarian choice Place was virtually empty by 9pm

We had a really wonderful time. Our server Jake had some great suggestions and was very responsive

Had a wonderful evening. Food was delicious. Jake was a wonderful and helpful waiter thank you.

Excellent service and great recommendations from Sam M

We thoroughly enjoyed our meal this afternoon . Our waiter Sam M was great , very friendly and efficient. Perfect ! Thank you so much Sam !

We were served by Sam M who had great knowledge of the wine list and gave us a lovely recommendation. Food was tasty and nice vibe!

Delicious food, great friendly service and good value. Sam M was exceptionally kind & helpful with our ‘particular’ children!!

As always Gusto Heswall was excellent, both the food and service. No issues whatsoever. Many thanks to Callum our waiter.

The Platinum Club really is a good deal....even on a Monday it was busy....Meg was friendly & very capable !

Great ifood, fast service, Sam was great

Visited recently for the first time and came away with mixed feelings. Thought the staff & service were great – very friendly & helpful but the restaurant layout looked too regimented and we didn’t like it’s lighting or atmosphere. Fortunately, the staff were very accommodating & we ended up dining in the brighter bar area at the front which opened out onto the street and was much better. The menu was typical Italian with the usual suspects and the food nicely presented. In particular, the mushroom & pate starters were both very good; the risotto excellent but……my crab fettuccini lacked flavour & content. Unsure whether we would go back.

Sam is a legend of Heswall gusto and it’s great to see him back. The place isn’t/wasn't the same without him.

AJ lovely server, love this place sm :3

Nice meal, very quiet time to go

Great atmosphere, lovely staff who really look after you. Great seating and tables. Food was OK, quite small portions, too small for the price however the real downer is the price of the wine and beer. Absolutely ridiculous, rip off. Unknown wine and beer, that tastes at best less than average at mickey taking prices. Come on guys, you really are letting yourself down. I have let my Platinum club card lapse

Sam was wonderful, she took such good care of us

A delicious meal this evening . Chloe was very helpful and we felt she went the extra mile with attentiveness . Often as she passed the table she asked if everything was ok . Simple but effective customer friendliness and service . Well done Chloe .

Jake was amazing he was so nice to our whole family give him a raise please and thank you

Sam M was incredible! Amazing Service! 11/10 thank you for a wonderful evening!

We had a voucher for a roast platter. We decided to order some additional starters also. Squid very nice, well seasoned and crispy, although small for the price. Garlic bread delicious. Roast platter was nice just lacked a little flavour everything seems just warmed up, roasties needed some rosemary and garlic and salt! Il be back but not the best roast

Excellent food and service.Jess even bothered to chase down the road after me with my car keys that had dropped in the restaurant. Thank you!

Sam M, was a great waiter and was very friendly and informative

Despite the 50% January offer, the restaurant was not at all busy yet the waiting periods were totally unacceptable. Two diners adjacent to us waited 40 minutes before their order was taken. My £4.50 broccoli side dish (see attached photo) was an utter joke and was eventually replaced when I had completed my meal. In general, the quality of food deteriorates each year. This was my daughter’s birthday lunch and has been a custom for many years. When I complained to Gusto in Heswall, the eventual response was to return for another meal, no discount, just another meal. Really? Sadly, this was the last time we will be eating in this restaurant.

Jess was running round after everyone with the team and provided excellent service. Would recommend to everyone

Staff are just fabulous as ever Great food Lovely atmosphere My fav place See you all soon guys

Great food, great service by AJ

Sam was a very attentive, professional and friendly server for us tonight. Perfectly timed service...he was the best! Sorted is out when needed without a fuss! Cheers Sam! Will return because of you!

Lovely meal, very accommodating for my allergy, staff were all very helpful and polite, would definitely recommend. Food was amazing

Great service Jess was brilliant

The most gorgeous place, gorgeous food and fab service from the fab Jake. We loved it and can’t wait to come back!

Sam was great and very helpful, he checked on our table and made our evening more enjoyable. Definitely will be returning.

Great meal, great service, can’t fault it really. Fillet steak was amazing. Chloe was our host.

sam m was really lovley gave his great suggestions and went to extra lengths to make our experience fab!!!

Great welcome. Super service. Burger good. Pasta dish expected sun dried tomatoes but got cherry tombstones instead.

Served by Jess. Everything was amazing and so tasty. Outstanding value with platinum card! Unfortunately, they have taken balsamic glazed duck off the menu, which is a shame because we both really liked it.

AJ was a fantastic server she is very attentive and always looks after us when we visit

AJ made us feel right at home, she recommended the chateau and service was quick 😁

Gorgeous meal as always, so accommodating if we need to move the table or add sittings. Great service and always wonderful food

Excellent meal and service from AJ and team!

Zach was enthusiastic and had an interest us -

Beautiful food, excellent service from all the staff. But extra kudos to our waiter Jake who was knowledgeable and super efficient. Can't wait to come back.

Delicious food, fabulous service, very attentive, so thoughtful in accommodating our celebratory 11+ and school place dinner, thanks so much AJ

Food and service was fantastic. Jake is a legend. Thank you so much !

Food was lovely and Sam m was amazing x

Manager was great, talked us through the menu and made time to check on us.

Lovely impromptu lunch with my daughter. Delicious food and exceptional service from Tom. Thank you 🙏

Excellent lunch-outstanding wine-many thanks

Came in for food last night, Meg was our server and her customer service and work ethic was outstanding. She always had a smile on her face and made the experience lovely. Thanks Meg

We had a fantastic experience at Gustos when we came in for a Sunday roast. The food was absolutely delicious—perfectly cooked, full of flavor, and beautifully presented. The portions were generous, and everything tasted homemade with great attention to detail. A special shoutout to Megan, who was an outstanding waitress. She was friendly, attentive, and made sure we had everything we needed without being intrusive. Her warm and professional service really made our visit even more enjoyable. The atmosphere at Gustos was welcoming and cozy, making it a perfect spot for a relaxed meal. We’ll definitely be back and highly recommend it to anyone looking for great food and excellent service!

Jake was brilliant, 5 stars for him

Food great, Chloe was very attentive and pleasant. We also appreciate the b’day card and cake arrangements for son’s b’day - much appreciated.

lad that served us, jake was lovely

The young lad that served us Jake was absolutely amazing! Lovely polite and very helpful

Jake looked after us at our table and was fantastic. He made sure we were happy with everything, and was so pleasant and helpful. A real asset to your establishment

Meg a delight! Looked after us all as always ❤️

Great night! Seabass was excellent

The food was minimal and had very little flavour and came in a small portion. My chocolate brownie was literally the size of half a match box and my daughter’s burger was a tiny circle. The service was great but when we got the billl it was £165. We had not got loads of food so we were confused to why it was so expensive. It turned out that they had charged us a ‘compulsory’ tip for service bill. So we were paying their staff! Loved the atmosphere very warm and nice. The restuaraunt was lovely besides all that.

Excellent service planning on coming certainly in the foreseeable future

Had a lovely meal out with family on Tuesday. Atmosphere was great and the food was top notch, AJ our waitress was so attentive even though she later told us she and her colleague had to split the whole restaurant in two. Had a smile on her face the whole time and always made time to chat us between clearing which we thought was lovely as we knew she was busy. Will be back again

Lovely food and attentive staff, went today and enjoyed our visit

Our server AJ was so lovely, looking after us, service with a smile and great food recommendations! The food was just perfection! Will definitely be back again.

We went to Gusto for a late Valentines dinner and it was lovely! Both Jess’ were very helpful and friendly all night. The plates were super clean!!!!! The food was also delicious! I would definitely recommend! 10/10 all round! <3

Mains were great but my god the starters were terrible. The bruschetta was colourless, like the tomatoes had been chopped in 2014 and frozen. The sauce for the beef tortellini was like canned soup; overly acidic and sweet at the same time. Mains were great though. It’s a big group so can’t expect every dish to be cooked fresh but simple dishes like Bruschetta to be that bad is unforgivable in N Italian restaurant

Sam was absolutely lovely, really friendly!

What an amazing experience at Gusto for Valentine’s Day!!! The chateaubriand was exceptional. A huge thank you to Sam who served us this evening, she’s an absolute credit to the restaurant, 5* service from the moment we arrived. Highly recommended.

Had a great dinner and our server Sam was so lovely! would come back :)

Sam served us tonight and she was so accommodating and was so lovely! Thank you!

Music way too loud and not fit for the atmosphere was like we were in a club left with bad head ache. Carbanara was full off too much green stuff couldn't taste anything other than that.

Thanks for another great lunch at gusto. Cameron was great and the chefs and bar staff all excellent too So glad the mushrooms starter is back

Went in January as the January offer is too good to refuse We didn’t arrive till late (8.45) as the place was extremely busy and there was a great atmosphere We were shown to our table and out waitress “Meg” was brilliant from start to finish it nice to see a young person with a brilliant work ethic (nothing was too much for us) we had prawns and scallops for the starter which whilst not the biggest portions were excellent quality and tasted Divine, for main course we shared a chateaubriand “rare” with creamy mash potatoes and seasonal veg and again it was gorgeous Over all experience was exceptional and Meg was a credit to Gusto Restaurant 10/10 Atmosphere 10/10 Food 9.5/10 Pricing 10/10 Meg 10/10 Can’t sing their praises enough, and I’m a believer of credit where due and Gusto and Meg deserve credit Well Done Gusto

Jake* was perfect server, polite and attentive without hovering. It was v busy due to the January offer (which is why food lost a star as chips were a bit end of the basket over crispy) but Jake handled the pace excellently. *Colin Farrell’s lovechild 😁

Long wait but must admit that there was not enough staff.

Ridiculously expensive. Small portions.

I had booked for 4.30 31st Jan for 4 people My self , my 2 daughters and my granddaughter .50% off deal . We were told we had the table until 6.30 . It was a while before anyone came to our table . When they eventually came we ordered drinks .They arrived but we were not asked if we were ready to order . Again it was a while before anyone came to take our food order . They did… but we were still waiting for our food and it was 6pm so we had been I the restaurant for 1 and a half hours ..I got up and I presume it was the manager I spoke to .. and asked when our food would be coming .. he asked what table we were on and looked and the “food ticket “ was still there waiting to be picked up .. The restaurant was by no means “full “ there were plenty of empty tables . He said that the food ticket had only had only been there just over an hour ??? .. I said we had sat there for a long time before anyone actually came to take our order . I also said that we had been told we had to vacate the table by 6.30 .. He just said “sorry “ food would be out asap another 30 minutes and still no food and our time was up on the table supposedly 6.30… When the food arrived it wasn’t enjoyable as we had been sat there so long waiting it I had asked for my pizza to be “well cooked “ it wasn’t … very “doughy only ate couple of pieces as did my other daughter with her pizza . My granddaughter had pasta and asked for only a tiny bit of chilli … she couldn’t eat it was so hot ! My other daughter had a Caesar salad that was in a small bowl that just looked like a “side salad not a main ! Totally ruined our evening the whole experience ! We were glad to leave ! I did not leave a tip as you probably aren’t surprised to hear I can’t really recommend any of the dishes listed but it will not let me “post until I have done so so I’ve just ticked a random one ! Same with the last question

Jake was our server and he was very helpful and friendly. Such a nice restaurant. Atmosphere gets a star down as it was very loud.

We visited Gusto as a treat for ourselves while the 50% was on. Had booked a couple weeks in advance. Table wasn't ready when we got there, which was fine we weren't bothered, so sat at the bar until it was ready. We were then sat and given menus, waited around 10 minutes for the waitress to come over, not even a greeting with a smile. Took our order, and the starter came out pretty quick. But it felt like a lifetime for our mains to come out. Id say maybe around 30 minutes after our starter had been taken away. Not once while we were sat did anyone ask us if we would like any more drinks, and we didn't get any check backs on our food. The steak was lovely, cooked perfect. But had too much salt on for my liking, which I know is personal choice really. But it did spoil it a bit for me. Also the peppercorn sauce was like water, and half the serving they used to give. Such a shame as I used to rave about this place and used to look forward to going for special occasions. We appreciate it was busy, but when you can see the table right opposite getting asked if they want drinks and being checked on to make sure food is ok, it's not great! Every table should be treated the same.

The only problem was the added 15% service charge which was in drinks as well as food. They removed it no problem and we left a suitable tip in cash. Just be aware

attention to detail was wonderful and our 5* waiter Sam M was outstanding. food was spot on as always and we had an enjoyable evening meal

Had a lovely meal. Food hot and tasty.Staff very attentive Very pleasant evening. So much so booked again

Lovely meal for husbands birthday, great food, service and atmosphere!

Fabulous food and service. Will defo be back!! Highly recommended.

Delicious, Jake our sever was very reasuring of our allegerys and will deffo be back for a round 2 on the lasagne

We’ve been coming here for years and have always enjoyed it. However each time we go it’s slightly more disappointing than the last. The restaurant was busy for a Monday (50% off January so to be expected) and I can’t help but feel this was reflected in the food. The Arancini starter was one lonely ball which was just like a sticky pasty mush inside. It wasn’t hot enough. The Caesar salad was warm and looked like something a child would put together. Our mains were ok. Carbonara was fine but nothing special. The other pasta (Bucatini Al Aglio) was so excessively oily I couldn’t finish it. We had desserts which were lovely. The bombolini redeemed the meal for me. Had we paid full price I’d have been really unhappy but with the 50% off it was satisfactory. Service was good. The restaurant itself is lovely but the food needs more attention!

Had a great time celebrating my daughter’s 18th. Food was amazing as always. Enjoyed the 50% off food in January

Food was delicious with excellent friendly service from AJ

Excellent service,friendly and professional, lovely experience in every way